Все продукты: форум сообщества

why can't I ask the actual writers of the program for help, instead of the community? The community is not in charge of writing this program, nor the cause of its problems. The programmers are!

ho appena inviato un post, replica ad una vostra risposta... purtroppo ho concluso con il button "solved the problem" ... per favore, ho giusto ri-raccontato il guaio, non è per nulla solved... non mollatemi, grazie. Giorgio Chiantore, 10015 Ivrea.

The push for more AI is absolutely asinine. Mozilla has been my first and only choice for ages because I trust them to have the best interests of their consumers at heart. This push towards more AI is going to kill the fans of Mozilla. It’s insane that they would read the room with the failures of Copilot among other things and go “yea, sign us up for that.” I understand this is a company driven by profits, but dear god this is a terrible terrible move and I expect the fallout of this decision to be swift and severe.

The menu bar is missing on iOS iPad 143.1 and I can’t find how to get it back. There’s just three dots on the top and when I press that I can’t find the menu anywhere.

As the title suggests, I find this forum incredibly bad. It's so difficult to even get to the point where I'm able to post a question, I assume that most who search for help give up and browse for a different forum to get help.

Speaking of other forums - I'm not sure if this is supposed to be the official place to get help if you have problems with your Thunderbird install. There is also this one, but that seems to be strictly a place for developers? Or is that for users reporting bugs too? If that other forum is for developers, then my next question would be if Thunderbird developers even read about posted bugs in this forum? If not, then what's the point of this anyways?

In short, I would like to know if this right here is indeed supposed to be the "official" place for Thunderbird users to report bugs and make suggestions or should this be done somewhere else. Just the fact that I as a user can't tell already says a lot.

Please Mozilla or Thunderbird - shut this down and create a better forum for your users! For example, other software that I use has discourse forums that work very well for connecting users and developers. If you can create a better place for your user base to come together, report bugs, make suggestions and give feedback, you make the whole experience around using Thunderbird more enjoyable and ultimately gain more users.

Thank you for your work on Thunderbird.

Hello

I just tried to make my first ever donation to Thunderbird, 3 USD per month which won't leave me short at the end of this or any month, (rather than a 36 USD donation once), but it got refused as the minimum amount is 5 USD

Very surprised by this. I know 3 USD per month is not a lot but if every user donated instead of just 3%, it would be a fortune for TB

The Firefox family clearly has great disdain for the average American who doesn't want to be forced to read DNC / Democrat talking points via the "curated thread". Just be honest: it's the DNC curating Firefox's news just as the FBI curated who was allowed to talk on X. Just be up front with everyone. Firefox is sort of like the Bluesky of internet browsers. Here is a crazy concept: Instead of shoving your views down the throats of average Americans. How about let us citizens choose are own news sources? Crazy concept. Or are you Big Brother? Seriously. Get a clue if you want the 60% of ordinary people to keep using your browser as I have done for 15 years give or take. I get that I can turn off the propaganda your are displaying but choice would be better. If you would like to discuss, I'm all ears.

Of course there is no category for general concerns, so category choice is wrong by default, sorry about that.

The recent "year in review" included this attached bit. Does that mean that the Mozilla foundation is deciding to not allocate any of their overall revenue to Thunderbird and rely solely on user donations for it? If so, why does it own/manage Thunderbird? To me the entire purpose of an entity like Mozilla managing a project like Thunderbird is like most companies, to be able to allocate extra revenue from more lucrative projects to ones that are less so. Seems that the userbase of a project you own doesn't matter, money^s somehow better allocated to stuff that nobody asked for?

Chase bank has recently put a front end check that blocks all users with Windows 7 ,8 ,8.1. They have a page that says the browsers need to be changed to ones supported, yet they ignore the version of the browser "Firefox Setup 115.31.0esr.exe" which Mozilla updates monthly for security fixes. Thus they are effectively forcing anyone that bought a computer from 10/22/2009 to 01/10/2023 14 years.

I would like to know the number of users that are using the Firefox Setup 115.31.0esr release so that I can make Chase aware of how many home users they are impacting with this front end block to logging into Chase for our checking, savings, credit cards and mortgages. With some actual numbers they may reverse this problem by simply removing the front end check of windows version before allowing user login.

Without some idea of the potential number of users being blocked from access, they may just continue to ignore us.

And now that Windows 10 is not longer a supported version of Windows, will that be next. Steven Hudson [edited email from community support forum]

"I am a dedicated open-source supporter who has helped 19 new users switch to Zorin OS and Firefox to ensure their privacy. Recently, on the official Zorin OS forum, I was silenced and threatened with a ban by a 'Community Leader' for defending Firefox's Gecko engine.

They accused me of 'advertising' and 'spamming' simply because I shared how many people I’ve converted to Firefox to show the impact of digital freedom. I am reporting this because it’s discouraging to see major Linux communities treat Firefox supporters as spammers. I hope Mozilla looks into how their advocates are being treated in other OS ecosystems."

Hi Firefox community,

I’m not your usual tech influencer or a corporate “enthusiast”—I’m just a longtime open source user who’s spent more than a few years behind the veiled curtain, watching how this world of software and possibility unfolds. I love what Mozilla does for users like me. That’s exactly why I want to raise something: I keep seeing the word “chatbot” show up for Firefox’s new AI-powered assistants (like the sidebar and what’s coming next). But let’s be honest—“chatbot” belongs to the days of robotic customer service and scripted dead-ends.

What we have now in Firefox—powered by real LLMs (Large Language Models)—is a whole different species. Calling these assistants “chatbots” just doesn’t fit. It sells short what LLM-based assistants can do: they’re powerful, context-aware, and, at times, strikingly human in their conversation. New users might miss the true magic if we stick to old language. So why not call them “AI assistants,” “LLM-powered assistants,” or just “AI” instead? It would help everyone see the progress, and show how Mozilla’s still leading, not just catching up.

I’ll leave it open for discussion, but I hope others feel this shift too. Language shapes how we see these things—and sometimes it takes a Singular Fella (or maybe two) to nudge the world past old memes. Thanks for hearing me out, and here’s to a future where our assistants, and our words, keep getting smarter.

—Robert Beck

I purchased Mozilla VPN (new customer) on February 7th. I canceled my VPN subscription yesterday (February 17th). When I signed up I was told that I have a 30 day grace period to get my money back. How do I get my money back?

Firefox is consistently betraying its own free software communities by making changes without any consensus, advocating for politics, and putting ads aka "recommendations" and biased "news" in their browser which used to stand for user autonomy. I find firefox to be increasingly untrustworthy and the biggest proof is the addition of scoped permissions for plugins. you're clearly going to suppress adblock someday. it is as if this project as sold out to the mafia and is eroding to the likes of chrome and android. why are you trying me to use apple pay for example? firefox is a traitor and only relevent until someone comes along and breaks your monopoly.