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firefox crash

I have post this questions a week ago but there is no response of my questions. I re-post it and hope someone could help to resolve the problem. The firefox v.65 crash ,… (читать ещё)

I have post this questions a week ago but there is no response of my questions. I re-post it and hope someone could help to resolve the problem. The firefox v.65 crash , usually after 3o mins, when I have the new brought photoshop elements 2019 program running in the background. After crashed I try to restore the tab. However, firefox crash again right after restart and restore the tab. If I keep trying to restore the tab. The firefox has no response and freeze. A error message come out " video driver failed to restart ....... Sometime the computer get into blue screen and die. i find that the problem also happen with Microsoft Edge browser too. I google the possible issue of the crash and get some information regarding the crash. It may be cause by the photoshop element face detection feature use too much memory to run the program or the program has memory leak problem that cause firefox crash.

I did check my computer RAM memory and PC window system files. they did not show any error. I refresh firefox and reinstall my video driver. However, it make no change of the crash situation. The firefox crash and Blue screen die issues only happen if I run my photoshop element and premier 2019 program at the same time. Adobe support said that it was not photoshop element program problem for the firefox crash.

I want to find out what is the root problem of the crash and how to fix it. I also want to know any known issue firefox crash assoicated with photoshop elements program.

5 Firefox crash Report ID Date Submitted bp-3bc9dd4d-ad04-43de-be4d-3f3270190310 09/03/2019, 6:42 p.m. View bp-387f17b9-0e9e-4d8e-a824-3a2b70190309 08/03/2019, 5:28 p.m. View bp-77e7b317-33cf-44b2-9a1d-868080190309 08/03/2019, 5:13 p.m. View bp-133e4f96-b678-49ce-bac7-b5d1c0190309 08/03/2019, 5:11 p.m. View bp-1435fdb6-debd-49cf-8616-c222e0190226 25/02/2019, 10:52 p.m.

please let me know if someone know the answers Thanks

Asked by lchow192 1 год назад

Last reply by FredMcD 1 год назад

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Why can't I access my bank account on your site?

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your upda… (читать ещё)

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your updates. How can I fix this issue? I can access my account from other sites, just not yours.

Asked by majean19 1 год назад

Last reply by FredMcD 1 год назад

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all my bookmarks have disappeared

All my bookmarks disappeared after Firefox did an update. I have read all the articles and looked at all the solutions I can find on here and nothing seems to work. Whe… (читать ещё)

All my bookmarks disappeared after Firefox did an update. I have read all the articles and looked at all the solutions I can find on here and nothing seems to work. Where did they go? WHY did they go? I want them back.

Asked by Tirsh 1 год назад

Last reply by FredMcD 1 год назад

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Restore previous session doesn't always work.

When using the "Restore Previous session" Firefox keeps refusing to load one of the tabs I had open last at random. Then when I copy the internet address and close the ta… (читать ещё)

When using the "Restore Previous session" Firefox keeps refusing to load one of the tabs I had open last at random. Then when I copy the internet address and close the tab then use the Paste and go in my address bar, it promptly crashes that tab as well. As you can understand this is extremely annoying, so what's going on here?

Asked by Michael11 1 год назад

Last reply by FredMcD 1 год назад

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Firefox 63.0 (64-bit Windows 7) won't complete Restart after Update

I'm posting this from my XP machine since I don't want to do anything more on my Windows 7 laptop (where the issue exists) that might cause me untold grief. I had seen th… (читать ещё)

I'm posting this from my XP machine since I don't want to do anything more on my Windows 7 laptop (where the issue exists) that might cause me untold grief. I had seen the message to "Restart Firefox to Update" for several days but was busy doing 'stuff' so I held off. Was also getting messages that Adobe Acrobat Reader had been updated successfully and that I should restart for the update to take effect. Finally, since I wanted to replace my AVG Free AV with ZoneAlarm Internet Security, I decided it was time to close all my active programs, including Firefox, remove AVG Free AV, download and install ZoneAlarm Internet Security and then shut down my laptop in order to install any Windows 7 updates. In order to shut down Firefox while maintaining all my Windows and Tabs, I typically just pull-down the Menu and select 'Exit'. When I open Firefox again, I select 'Restore previous session", my Windows all come up and my tabs are all there and I'm off to the races! However, when I tried that this time, I received a warning that I had 8 Windows open and 441??? tabs (I have a lot but it is nowhere near that number [150 maybe]) in use and they would all be closed if I chose to exit. Since this is my way of remembering all of the things that I am working on at any given time, I DEFINITELY DIDN'T WANT TO DO THAT!! So, the only choice I had seemed to be to click on the "Restart Firefox to Update" button in the "Help" --> "About Firefox" dialog box. However, I did that about 6 hours ago and the little blue 'circle' just keeps 'spinning' and the hard drive access light flashes periodically (more so, within the first 30 minutes or so after clicking on the 'Restart' button) but the 'Restart' has not completed. I guess I will have to abort the update somehow but I don't want to do that part way through a 'Restart' and I DEFINITELY DON'T WANT TO LOSE MY OPEN TABS!!! What should I do to be able to get back to productive work using Firefox?!

Asked by balls69bc 1 год назад

Last reply by Pj 1 год назад

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Crashing crashing crashing. Tried all instructions. Deleted all folders. Uninstalled. Rebooted and then reinstalled. NADA.

Problem signature: Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 71.0.0.7275 Application Timestamp: 5de4f320 Fault Module Name: fir… (читать ещё)

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	71.0.0.7275
 Application Timestamp:	5de4f320
 Fault Module Name:	firefox.exe
 Fault Module Version:	71.0.0.7275
 Fault Module Timestamp:	5de4f320
 Exception Code:	c0000005
 Exception Offset:	0000000000011579
 OS Version:	6.1.7601.2.1.0.256.48
 Locale ID:	1033
 Additional Information 1:	2544
 Additional Information 2:	25449d3bb174a5a3235cd4834357e789
 Additional Information 3:	20d4
 Additional Information 4:	20d46540fac115652f26a3af0f46a187

Asked by Deeeee 6 месяцев назад

Last reply by rjt69 5 месяцев назад

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Firefox doesn't save all my logins/passwords - How can I manually add a website w-login and password?

Under privacy and security - forms and passwords - I have checked "Ask to save logins and passwords" - Many times - when visiting a new site - the dropdown that asks if I… (читать ещё)

Under privacy and security - forms and passwords - I have checked "Ask to save logins and passwords" - Many times - when visiting a new site - the dropdown that asks if I want to save - does not appear - and/or - the login is there - but the password is not saved. "Password Editor" in add-ons is not compatible with my version of Firefox - Without going crazy - there should be a way - under this setting - "privacy and security" - to Manually add a web-site with login/password. And if not - why not?

Asked by PoconoJohn4106 1 год назад

Last reply by Andrew S Hatton 1 год назад

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Each time firefox is updated I keep getting Firefox Not Responding

Each time Firefox is updated I keep getting Firefox Not Responding, and this happens EACH time there is an update. Refresh does not help. New tabs open up very slowly AFT… (читать ещё)

Each time Firefox is updated I keep getting Firefox Not Responding, and this happens EACH time there is an update. Refresh does not help. New tabs open up very slowly AFTER getting Not Responding. Changed performance settings with no change. I do not have any add-on. This is truly very disruptive. If I could figure out how to import all of my saved web pages I would stop using Firefox and use Edge. As of today I HAVE NOT received any answers on how to correct this problem from Mozilla

Asked by RobN1 1 год назад

Last reply by FredMcD 1 год назад

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FireFox opens but does not render the window, it flickers in and out but cannot be seen after a few seconds

When I open Firefox it flickers open and you can partially see some of the browser, once loaded it completely disappears.But is still the in-focus window, I can see the c… (читать ещё)

When I open Firefox it flickers open and you can partially see some of the browser, once loaded it completely disappears.But is still the in-focus window, I can see the cursor flashing in the screen that would normally be on the default FireFox search bar. Even though I cannot see it, I still have an icon in the task tray, If I press F11 to go full screen , the browser opens and is visible and functional. If i leave full screen after that the firefox becomes a low res white screen. See attached images.

- I have tried a full uninstall and deleting program files folder and then re-installing - I have uninstalled and installed Firefox 63 Beta - I have deleted and recreated a new profile - I have renamed the xulstore.json file in the profile and a new one created - I have adjusted the FireFox performance settings to no hardware acceleration - I have tried in private browsing - I have tried opening FireFox in safe mode - same behavior - I have removed and disabled any and all plugins.

Asked by catalyph 1 год назад

Last reply by FFus3r 1 год назад

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I down loamy bookmarks/history disapear & come back when I enter via login with username email sent wby FF How to fix?

I downloaded FF again because my Ff history was disappearing & maybe that interfered with my FF. I can only get my FF history & bookmarks back by logging in wit… (читать ещё)

I downloaded FF again because my Ff history was disappearing & maybe that interfered with my FF. I can only get my FF history & bookmarks back by logging in with the link sent with am email telling me my user name but not instantly. I changed my password which may or may not be relevant. I have the latest Kaspersky & a 2 year old Dell XPS

Asked by jPendragon 12 месяцев назад

Last reply by FredMcD 12 месяцев назад

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After updating firefox to the latest version on mac, I'm unable to access my preferences

Everything else seems to be fine but when I click on preferences, it does nothing. I've restarted my mac several times, updated my mac to the latest software and deleted … (читать ещё)

Everything else seems to be fine but when I click on preferences, it does nothing. I've restarted my mac several times, updated my mac to the latest software and deleted and reinstalled firefox several times as well. Is there anything that can do or install for me to access my preferences?

Asked by Eleshia 1 год назад

Last reply by FredMcD 1 год назад

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Firefox crashes

In many pages, always show me this message: "Wow! Your tab just failed." What should I do? This is a lot of codes-problems of Firefox. bp-9fe1e71e-3f59-4271-aac0-548ff019… (читать ещё)

In many pages, always show me this message: "Wow! Your tab just failed." What should I do?

This is a lot of codes-problems of Firefox.

bp-9fe1e71e-3f59-4271-aac0-548ff0190322 22/03/2019 16:52

bp-1cfd43c6-dced-4da3-b26d-9d5f80190322 22/03/2019 16:51

bp-fb2967b8-6ab3-4702-a5e2-5b6430190322 22/03/2019 16:47

bp-f7771b7f-8ba8-42b8-ac86-f4cd20190322 22/03/2019 16:47

PD: Sorry for my bad English, I'm Spanish

Asked by DrPingas 1 год назад

Last reply by FredMcD 1 год назад

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Auto spell check is placing random carriage returns in messages sent using iNotes.

We use IBM's iNotes product for internal e-mail. Within approximately the last eight weeks we've been encountering random carriage returns added to the messages we send… (читать ещё)

We use IBM's iNotes product for internal e-mail. Within approximately the last eight weeks we've been encountering random carriage returns added to the messages we send when auto spell check is enabled. If we disable auto spell check or use a different browser (Google Chrome and Apple Safari was tested) the problem disappears. The problem seems to disappear for a short time if we clear the Firefox cache.

I've been working with IBM support regarding this problem and they're convinced the problem is related to Firefox. Has anyone else encountered this problem?

Thanks, Bob

Asked by bdushok 1 год назад

Last reply by jscher2000 1 год назад

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Update to Firefox 64.0 not working

Hi, the Update to Firefox 64.0 on Linux doesn't work. Firefox doesn't start anymore, nothing works. So I downloaded the full release but same result..nothing work, Firefo… (читать ещё)

Hi, the Update to Firefox 64.0 on Linux doesn't work. Firefox doesn't start anymore, nothing works. So I downloaded the full release but same result..nothing work, Firefox doesn't start

Asked by Akira2 1 год назад

Last reply by cor-el 1 год назад

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how to fix constant tab crashes with 64.0

System auto updated from 63.0.3 to 64.0 today. Since them most all tabs crash immediately. Some Mozilla tabs work, some crash. Tried clearly cache and rebooting, no he… (читать ещё)

System auto updated from 63.0.3 to 64.0 today. Since them most all tabs crash immediately. Some Mozilla tabs work, some crash. Tried clearly cache and rebooting, no help. Using IE to send this.

Asked by mike56 1 год назад

Last reply by FredMcD 1 год назад

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Certain websites no longer load. Get error msg; other browsers work. Search function now not very useful.

Went back in history to when one particular website would load and now get an error message on that. This is since the last update. Tried a couple other browsers. Work… (читать ещё)

Went back in history to when one particular website would load and now get an error message on that. This is since the last update. Tried a couple other browsers. Worked fine. Tried the fix recommended by Firefox. Did nothing. (Something to do with proxy settings.)

Now when I search, I get Amazon almost all of the time instead of a variety of options.

Is Firefox now beholden to Amazon?

I used to really really like Firefox and have been using it for years. Is it time to switch to Google Chrome?

Asked by kanavich 1 год назад

Last reply by FredMcD 1 год назад

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Proxy UserName and Password not saved

Firefox 60.2.0 ESR on Win7 and Win10 - but a lot of versions below had same problem We use a proxy - normally with a .PAC file via System Settings but tested settings wit… (читать ещё)

Firefox 60.2.0 ESR on Win7 and Win10 - but a lot of versions below had same problem

We use a proxy - normally with a .PAC file via System Settings but tested settings within FF with .PAC file or directly entered proxy.

It prompts after every launch of FF for Proxy credentials and NEVER shows the "Would you like Firefox to save this login..."

For any other site it always offers storing the credetials and it works like it should be.

EXCEPT I found one solution: When launching FF Cancel the "Authentication Required" (sometimes 3 to 7 times canceling). Than open any page on the web and authenticate against the proxy - it will show the "Would you like Firefox to save this login..." and it is visible in the password store. Thereafter everything is operational.

Another problem: If you ever click on "Never save" for proxy saving credential this proxy site it NOT added to the Exceptions list and cannot be removed and I did not find any way to solve it except removing the Firefox profile.

Tested with German and English Version Searched for a solution since a year ever and ever again configured dozens of parameters in about:config which I found on the web. Credentials for every other site are always saved.

Users with a old Firefox profiles with saved proxy credential do not have this problem, only new FF profiles - since at least a year possilbly longer.

Asked by KlaBa 1 год назад

Last reply by WestEnd 1 год назад

Adware hidden in Firefox Account

I recently observed that when I visit a certain page (not a website, but a certain page in the website), it seems to be attempting to load flashing the "X" repeatedly. Af… (читать ещё)

I recently observed that when I visit a certain page (not a website, but a certain page in the website), it seems to be attempting to load flashing the "X" repeatedly. After a few seconds it stops and within 10 seconds I am then redirected to a scam survey website asking me how satisfied I am with my internet provider. I immediately assumed the worst and ran McAfee scans, cleared cache, Malwarebytes free trial scans and no joy.

Then I logged into another computer and loaded up the same page. Please note instead of logging into Firefox and clicking on my bookmark, I simply went to the website, logged in and went to the page. It is the same link in the end. Nothing happened. I thought it was something wrong with my PC at this stage.

I then decided to log into Firefox to see if that would yield different results. I logged in on the other computer that had not presented the spam yet. I clicked the bookmark and it did it. The spam page loaded. From this I understand whatever is causing the problem is in my Firefox Account data.

I then immediately logged out of Firefox on the second computer, uninstalled it and then redownloaded it. Without logging in, the spam still comes up. I am lost. Neither McAfee, Malwarebytes or AdwCleaner find it.

The link for the spam is different every time, usually ending in ".xyz".

Before the spam was present, the page always had a normal padlock beside the URL. Now,sometimes not always, when the spam is going to come up it has an orange warning symbol and say some elements are not secure, and it says something about images.

The page it occurs on is on eBay, and I have used this site no problem for years. It only occurs on my regional message page specific to my country, not on the message page on "ebay.com".

Any help greatly appreciated.

Asked by g474 4 недели назад

Last reply by jscher2000 4 недели назад

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Why do upgrades remove all extensions, passwords, etc. I am so tired of having thise issue...

1. There are so many different Firefox versions and they keep adding. Which one is the best??? 2. Every time you upgrade all my data seems to disappear, Extensions, ad… (читать ещё)

1. There are so many different Firefox versions and they keep adding. Which one is the best???

2. Every time you upgrade all my data seems to disappear, Extensions, add-ons, saved logins which I have saved under Privacy & Security. In addition, why each time I logout, the check-mark I have checked asking to save logins & passwords has to be checked every time I sign in. I assumed that this should remain checked, since if you don't, and make changes, the new login is not saved????

3. Are you behaving as Windows? The reason I changed to your software was that you seemed to be more understanding of customer issues.....

4. It's all very nice to come up with new features, but the features that are now should be working efficiently. Once that occurs, then indeed promote new and better features.

5. Make it easier to understand, i.e., use examples, terminology that is for average users, don't try to impress with all the jargon is used by computers experts. Remember, all customers have different levels of knowledge, so please keep this in mind, PLEASE....

I would appreciate a response to these issues. I am hoping that this will be done in a short time.

Regards,


[Personal information removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by Joyce 1 год назад

Last reply by Pj 1 год назад

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Need to sign in to firefox, but the Sign in button is doing nothing (about:preferences?entrypoint=menupanel#sync)

On about:preferences?entrypoint=menupanel#sync , The button is not functioning and I can't find any other way to sign in to firefox???

Asked by wadoods 1 год назад

Last reply by FredMcD 1 год назад