Need to reset my password
The latest rev is VERY slow (several seconds) compared to prior revs to process email changes within INBOX (OPEN, MOVE, DELETE, etc.) Something new is going on interna… (читать ещё)
The latest rev is VERY slow (several seconds) compared to prior revs to process email changes within INBOX (OPEN, MOVE, DELETE, etc.)
Something new is going on internally to the program while the hour-glass appears for a few seconds more than before (I did not change any settings w/ latest upgrades).
I upgraded my version of Firefox from an ESR version to v129.0.1 on Debian 12. Drag and drop of files from the desktop or the file manager (PCManFM-Qt) into the browser … (читать ещё)
I upgraded my version of Firefox from an ESR version to v129.0.1 on Debian 12. Drag and drop of files from the desktop or the file manager (PCManFM-Qt) into the browser stopped working. It is still working properly in Chrome.
This occurs with several web apps but, as an example, it occurs when trying to drag a jpeg into Roundcube Webmail while composing a message.
No browser console errors are genrated when trying to do this. It occurs in Troubleshooting (safe) mode as well. In apps that pop-up a "Drag files here" target, that target still appears but dropping the file on it does nothing.
Today while using the email got message to compact folder so i did and left it, after 30 min came back with a message that TB crashed, reopened it and found that i can se… (читать ещё)
Today while using the email got message to compact folder so i did and left it, after 30 min came back with a message that TB crashed, reopened it and found that i can see the emails subject but they don't open. Searched the form and tried the repair option but after it finished it deleted all the emails from 2018 till now and i can see the emails of 2017 only (the first year of usage) -i tried deleting the .msd file but didn't help
-Created new profile and copied the inbox folder to it but still can see old emails only.
-- i sent a test email from my mobile to my email and it received it but the emails on the server that was downloaded before the crash are not downloaded again - i did search on email address that iam sure that we communicated recently only and i could see all the emails in the search but when i try to open it its empty
I'm seeing strange coding or gibberish in emails. Here is an example. I have at least a dozen more: "Access the Rate Sheet3/06223f89-f6eb-4b46-a5d0-1806e3b1ffe7.png" … (читать ещё)
I'm seeing strange coding or gibberish in emails. Here is an example. I have at least a dozen more:
"Access the Rate Sheet3/06223f89-f6eb-4b46-a5d0-1806e3b1ffe7.png" style="display: block; padding: 0px; text-align: left; height: 26; width: 250; border: 0px; background-color:#ffffff;" title="Pennymac" width="250" xt="SPIMAGE" shrinktofit="true"> Log on to Power+3/3225b119-629a-475b-9ea6-ee760f966f82.png" style="display: block; padding: 0px; text-align: center; height: 50px; width: 500px; border: 0px; background-color:#ffffff;" title="Pennymac" width="500" xt="SPIMAGE" shrinktofit="true">"
However, this is property displayed like the attachment I'm including below, in Mac Mail.
This strange behavior does not occur in the same email on Mac Mail, where it looks completely normal.
Below is the troubleshooting information:
Application Basics
Name: Thunderbird Version: 128.1.0esr Build ID: 20240730200333 Distribution ID:
Update Channel: esr User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:128.0) Gecko/20100101 Thunderbird/128.1.0 OS: Darwin 23.5.0 Darwin Kernel Version 23.5.0: Wed May 1 20:12:58 PDT 2024; root:xnu-10063.121.3~5/RELEASE_ARM64_T6000 OS Theme: Rosetta Translated: false
Multiprocess Windows: 0/0
Fission Windows: 0/0
Enabled by default
Remote Processes: 12
Enterprise Policies: Inactive
Google Location Service Key: Missing
Google Safebrowsing Key: Missing
Mozilla Location Service Key: Missing
Safe Mode: false
Memory Size (RAM): 16.0 GB
Disk Space Available: 162 GB
Mail and News Accounts
account1:
INCOMING: account1, , (imap) mail.infomaniak.com:993, SSL, passwordCleartext
OUTGOING: , mail.infomaniak.com:465, SSL, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, 0, passwordCleartext
account3:
INCOMING: account3, , (imap) mail.infomaniak.com:993, SSL, passwordCleartext
OUTGOING: , mail.infomaniak.com:465, SSL, passwordCleartext, true
account4:
INCOMING: account4, , (imap) mail.infomaniak.com:993, SSL, passwordCleartext
OUTGOING: , mail.infomaniak.com:465, SSL, passwordCleartext, true
account5:
INCOMING: account5, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
account6:
INCOMING: account6, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
account7:
INCOMING: account7, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
account8:
INCOMING: account8, , (imap) outlook.office365.com:993, SSL, OAuth2
OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, OAuth2, true
account9:
INCOMING: account9, , (imap) outlook.office365.com:993, SSL, OAuth2
OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, OAuth2, true
account10:
INCOMING: account10, , (imap) imap.mail.me.com:993, SSL, passwordCleartext
OUTGOING: , smtp.mail.me.com:587, alwaysSTARTTLS, passwordCleartext, true
account12:
INCOMING: account12, , (imap) kolab.corpwest.com:143, alwaysSTARTTLS, passwordCleartext
OUTGOING: , kolab.corpwest.com:587, alwaysSTARTTLS, passwordCleartext, true
account14:
INCOMING: account14, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
account15:
INCOMING: account15, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
account16:
INCOMING: account16, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
account17:
INCOMING: account17, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
Libraries
Library
Status
Expected minimum version
Version in use
Path
RNP (OpenPGP)
OK
0.17.1
0.17.1.MZLA.128.1.0esr.botan
/Applications/Thunderbird.app/Contents/MacOS/librnp.dylib
OTR
Failed to load. OTR chat encryption will not work.
-
-
-
Calendar Settings
KW
Name
Value
Name:
Type: caldav
Disabled:
Username:
URI:
Refresh Interval:
Read-only: false
Suppress Alarms:
Cache Enabled: true
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organizer Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported: true
Task Supported: true
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported: true
Birthdays
Name
Value
Name:
Type: caldav
Disabled:
Username:
URI:
Refresh Interval: 30
Read-only: false
Suppress Alarms: false
Cache Enabled: false
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organizer Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported: true
Task Supported: false
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported: true
ShowingTimeCalendar
Name
Value
Name:
Type: ics
Disabled:
Username:
URI:
Refresh Interval:
Read-only:
Suppress Alarms:
Cache Enabled: true
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organizer Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Mortgage
Name
Value
Name:
Type: caldav
Disabled:
Username:
URI:
Refresh Interval:
Read-only: false
Suppress Alarms:
Cache Enabled: true
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organizer Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported: true
Task Supported: true
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported: true
Family
Name
Value
Name:
Type: caldav
Disabled:
Username:
URI:
Refresh Interval:
Read-only: false
Suppress Alarms:
Cache Enabled: true
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organizer Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported: true
Task Supported: true
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported: true
Bryan
Name
Value
Name:
Type: caldav
Disabled:
Username:
URI:
Refresh Interval:
Read-only: false
Suppress Alarms:
Cache Enabled: true
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organizer Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported: true
Task Supported: true
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported: true
bkarlan@nexamortgage.com
Name
Value
Name:
Type: caldav
Disabled:
Username:
URI:
Refresh Interval: 1
Read-only: false
Suppress Alarms: false
Cache Enabled: false
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organizer Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported: true
Task Supported: false
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported: true
Holidays in United States
Name
Value
Name:
Type: caldav
Disabled:
Username:
URI:
Refresh Interval: 30
Read-only: false
Suppress Alarms: false
Cache Enabled: false
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organizer Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported: true
Task Supported: false
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported: true
Propertybase Personal
Name
Value
Name:
Type: gdata
Disabled:
Username:
URI:
Refresh Interval: 30
Read-only: true
Suppress Alarms: false
Cache Enabled: true
iMIP Identity:
iMIP Disabled:
iMIP Account:
Organizer Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event: 5
Attachment Supported: false
Max Categories:
Privacy State Supported:
Priority Supported: false
Event Supported: true
Task Supported: false
Local Time Supported: false
UTC/GMT Supported:
Auto-Scheduling Supported:
Broker Bay
Name
Value
Name:
Type: gdata
Disabled:
Username:
URI:
Refresh Interval: 60
Read-only:
Suppress Alarms:
Cache Enabled: true
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organizer Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event: 5
Attachment Supported: false
Max Categories:
Privacy State Supported:
Priority Supported: false
Event Supported: true
Task Supported: false
Local Time Supported: false
UTC/GMT Supported:
Auto-Scheduling Supported:
Crash Reports for the Last 3 Days
Remote Processes
Type: Count
Web Content: 1 / 8
RDD: 1
Isolated Web Content: 5
Isolated Service Worker: 1
Extension: 1
Utility JavaScript Oracle: 1
Utility Generic Audio Decoder: 1
Utility AppleMedia: 1
Add-ons
Name
Type
Version
Enabled
ID
Amazon.com extension 1.1 true amazondotcom@search.mozilla.org
Bing
extension
1.0
true
bing@search.mozilla.org
CardBook
extension
94.3
true
cardbook@vigneau.philippe
Dark Reader
extension
4.9.68
true
addon@darkreader.org
Date detector
extension
0.0.7
true
data-detection@cphyc.me
DuckDuckGo
extension
1.0
true
ddg@search.mozilla.org
FileLink Provider for Dropbox
extension
7
true
dropbox-cloudfile@darktrojan.net
FileLink provider for WebDAV
extension
7
true
dav-cloudfile@darktrojan.net
FiltaQuilla
extension
4.1
true
filtaquilla@mesquilla.com
Filter Button
extension
2.0.5
true
filter_button@iconparc.de
Google
extension
1.0
true
google@search.mozilla.org
Link Creator
extension
1.2
true
links@tealdulcet.com
LookOut (fix version)
extension
6.3
true
lookout@s3_fix_version
Mail Merge
extension
10.5.0
true
mailmerge@example.net
Messenger - Quick Access
extension
0.1
true
@dmrhn.messenger.qa
Provider for Google Calendar
extension
128.0.0
true
{a62ef8ec-5fdc-40c2-873c-223b8a6925cc}
RemindMe
extension
1.4
true
RemindMed@cparg.de
Remove Duplicate Messages
extension
0.6.0
true
{a300a000-5e21-4ee0-a115-9ec8f4eaa92b}
Send Later
extension
10.5.2
true
sendlater3@kamens.us
Tag Popup
extension
2.4.3
true
{61A64500-335C-418D-8FCB-E072A9ABF3DA}
Telegram Web in Thunderbird
extension
3.2.1
true
te-in-th@ftassy.github.io
ThunderSuite
extension
0.13
true
@thundersuite.da.gammla
WhatsApp Web in Thunderbird
extension
1.4.2
true
wa-in-th@ftassy.github.io
Wikipedia (en)
extension
1.0
true
wikipedia@search.mozilla.org
System theme — auto
theme
1.3
true
default-theme@mozilla.org
Expression Search - NG
extension
4.0.34
false
expressionsearch@opto.one
Phoenity Buttons
extension
5.1
false
buttons@dillinger
Phoenity Icons
extension
3.14
false
icons@dillinger
Provider for CalDAV & CardDAV
extension
4.8
false
dav4tbsync@jobisoft.de
Thunderbird Conversations
extension
4.2.1
false
gconversation@xulforum.org
Dark
theme
1.3
false
thunderbird-compact-dark@mozilla.org
Light
theme
1.3
false
thunderbird-compact-light@mozilla.org
Security Software
Type: Name
Antivirus:
Antispyware:
Firewall:
Legacy User Stylesheets
Active: false Stylesheets: No stylesheets found
Graphics
Features
Compositing: WebRender
Font Visibility Debug Info: macOS Platform
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
WebGL 1 Driver WSI Info: outOfProcess: false
inProcess: true CGL
WebGL 1 Driver Renderer: Apple -- Apple M1 Pro
WebGL 1 Driver Version: 4.1 Metal - 88.1
WebGL 1 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_NV_texture_barrier
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex
WebGL 2 Driver WSI Info: outOfProcess: false
inProcess: true CGL
WebGL 2 Driver Renderer: Apple -- Apple M1 Pro
WebGL 2 Driver Version: 4.1 Metal - 88.1
WebGL 2 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_NV_texture_barrier
WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex
Target Frame Rate: 60
GPU #1
Active: Yes
Vendor ID: 0x106b
RAM: 0
GPU #2
Diagnostics
AzureCanvasBackend: skia
AzureContentBackend: skia
AzureFallbackCanvasBackend: skia
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Display0: 2560x1440@0Hz scales:1.000000|1.000000
Display1: 2560x1440@0Hz scales:1.000000|1.000000
DisplayCount: 2
Window Device Pixel Ratios: 1,1
Font Visibility Debug Info: macOS Platform
WebGPU Default Adapter: [object Object]
WebGPU Fallback Adapter: [object Object]
Decision Log
HW_COMPOSITING: available by default
OPENGL_COMPOSITING: available by default
WEBRENDER: available by default
WEBRENDER_COMPOSITOR: available by default
WEBRENDER_PARTIAL: disabled by default: User disabled via pref
WEBRENDER_SHADER_CACHE: disabled by default: Disabled by default
WEBRENDER_OPTIMIZED_SHADERS: available by default
WEBRENDER_ANGLE: available by defaultunavailable by env: OS not supported
WEBRENDER_DCOMP_PRESENT: available by defaultdisabled by user: User disabled via prefunavailable by env: Requires GPU processunavailable by runtime: Requires ANGLE
WEBRENDER_SCISSORED_CACHE_CLEARS: available by default
WEBGPU: available by defaultBlocklisted; failure code BLOCKLIST_FEATURE_FAILURE_MAC_WGPU_NO_METAL_BOUNDS_CHECKSblocked by runtime: WebGPU cannot be enabled in release or beta
VP8_HW_DECODE: available by default
VP9_HW_DECODE: available by default
BACKDROP_FILTER: available by default
CANVAS_RENDERER_THREAD: available by default
ACCELERATED_CANVAS2D: available by default
REMOTE_CANVAS: disabled by default: Disabled via prefunavailable-no-gpu-process by env: Disabled without GPU processblocked by runtime: Platform not supported
Crash Guard Disabled Features
Workarounds
Failure Log
Media
Audio Backend: audiounit-rust
Max Channels: 2
Preferred Sample Rate: 48000
Output Devices
Name
Group
Vendor
State
Preferred
Format
Channels
Rate
Latency
MacBook Pro Speakers
builtin-internal-mic|spk
Apple Inc.
Enabled
None
default: F32LE, support: S16LE S16BE F32LE F32BE
2
default: 48000, support: 44100 - 96000
775 - 4856
Display Audio
Display Audio:05AC:1107
Apple Inc.
Enabled
All
default: F32LE, support: S16LE S16BE F32LE F32BE
2
default: 48000, support: 44100 - 48000
303 - 4384
Display Audio
Display Audio:05AC:1107
Apple Inc.
Enabled
None
default: F32LE, support: S16LE S16BE F32LE F32BE
2
default: 48000, support: 44100 - 48000
303 - 4384
Input Devices
Name
Group
Vendor
State
Preferred
Format
Channels
Rate
Latency
MacBook Pro Microphone
builtin-internal-mic|spk
Apple Inc.
Enabled
None
default: F32LE, support: S16LE S16BE F32LE F32BE
1
default: 48000, support: 44100 - 96000
2414 - 6495
Display Audio
Display Audio:05AC:1107
Apple Inc.
Enabled
All
default: F32LE, support: S16LE S16BE F32LE F32BE
1
default: 48000, support: 44100 - 48000
111 - 4192
Display Audio
Display Audio:05AC:1107
Apple Inc.
Enabled
None
default: F32LE, support: S16LE S16BE F32LE F32BE
1
default: 48000, support: 44100 - 48000
111 - 4192
iPhone Microphone
iPhone Mic
Apple Inc.
Enabled
None
default: F32LE, support: S16LE S16BE F32LE F32BE
1
default: 48000, support: 48000 - 48000
6015 - 10096
Media Capabilities
Enumerate database
Environment Variables
MOZ_CRASHREPORTER_EVENTS_DIRECTORY: /Users/bryankarlan/Library/Thunderbird/Profiles/bms06935.default-release/crashes/events MOZ_CRASHREPORTER_RESTART_ARG_1: MOZ_CRASHREPORTER_DATA_DIRECTORY: /Users/bryankarlan/Library/Thunderbird/Crash Reports MOZ_CRASHREPORTER_PING_DIRECTORY: /Users/bryankarlan/Library/Thunderbird/Pending Pings MOZ_CRASHREPORTER_STRINGS_OVERRIDE: /Applications/Thunderbird.app/Contents/Resources/crashreporter-override.ini MOZ_LAUNCHED_CHILD: MOZ_APP_SILENT_START: XRE_PROFILE_PATH: XRE_PROFILE_LOCAL_PATH: XRE_START_OFFLINE: XRE_BINARY_PATH: XRE_RESTARTED_BY_PROFILE_MANAGER:
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0 browser.search.region: US extensions.lastAppVersion: 128.1.0 font.size.variable.x-western: 17 idle.lastDailyNotification: 1723431860 media.gmp.storage.version.observed: 1 places.database.lastMaintenance: 1722926400 privacy.bounceTrackingProtection.hasMigratedUserActivationData: true privacy.donottrackheader.enabled: true privacy.purge_trackers.date_in_cookie_database: 0 security.default_personal_cert: Select Automatically security.sandbox.content.tempDirSuffix: 4a22a809-cd44-4b91-bc6a-847868f3c231 storage.vacuum.last.content-prefs.sqlite: 1721170981 storage.vacuum.last.index: 2 storage.vacuum.last.places.sqlite: 1721568910 svg.context-properties.content.enabled: true
Important Locked Preferences
fission.autostart.session: true
Places Database
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.35
4.35
NSS
3.101.1
3.101.1
NSSSMIME
3.101.1
3.101.1
NSSSSL
3.101.1
3.101.1
NSSUTIL
3.101.1
3.101.1
Sandbox
Content Process Sandbox Level: 0 Effective Content Process Sandbox Level: 1
Startup Cache
Disk Cache Path: /Users/bryankarlan/Library/Caches/Thunderbird/Profiles/bms06935.default-release/startupCache/startupCache.8.little Ignore Disk Cache: true Found Disk Cache on Init: true Wrote to Disk Cache: true
Internationalization & Localization
Application Settings
Requested Locales: ["en-US"]
Available Locales: ["en-US"]
App Locales: ["en-US"]
Regional Preferences: ["en-US"]
Default Locale: "en-US"
Operating System
System Locales: ["en-US"]
Regional Preferences: ["en-US"]
Remote Debugging (Chromium Protocol)
Accepting Connections: URL:
Printing
Modified print settings
print_printer: HP OfficeJet Pro 9020 series print.more-settings.open: true print.printer_HP_OfficeJet_Pro_9020_series.print_bgcolor: true print.printer_HP_OfficeJet_Pro_9020_series.print_bgimages: true print.printer_HP_OfficeJet_Pro_9020_series.print_duplex: 1 print.printer_HP_OfficeJet_Pro_9020_series.print_edge_bottom: 0 print.printer_HP_OfficeJet_Pro_9020_series.print_edge_left: 0 print.printer_HP_OfficeJet_Pro_9020_series.print_edge_right: 0 print.printer_HP_OfficeJet_Pro_9020_series.print_edge_top: 0 print.printer_HP_OfficeJet_Pro_9020_series.print_footercenter: print.printer_HP_OfficeJet_Pro_9020_series.print_footerleft: print.printer_HP_OfficeJet_Pro_9020_series.print_footerright: print.printer_HP_OfficeJet_Pro_9020_series.print_headercenter: print.printer_HP_OfficeJet_Pro_9020_series.print_headerleft: print.printer_HP_OfficeJet_Pro_9020_series.print_headerright: print.printer_HP_OfficeJet_Pro_9020_series.print_ignore_unwriteable_margins: false print.printer_HP_OfficeJet_Pro_9020_series.print_in_color: true print.printer_HP_OfficeJet_Pro_9020_series.print_margin_bottom: 0.5 print.printer_HP_OfficeJet_Pro_9020_series.print_margin_left: 0.5 print.printer_HP_OfficeJet_Pro_9020_series.print_margin_right: 0.5 print.printer_HP_OfficeJet_Pro_9020_series.print_margin_top: 0.5 print.printer_HP_OfficeJet_Pro_9020_series.print_orientation: 0 print.printer_HP_OfficeJet_Pro_9020_series.print_page_delay: 50 print.printer_HP_OfficeJet_Pro_9020_series.print_paper_height: 279.4 print.printer_HP_OfficeJet_Pro_9020_series.print_paper_id: na_letter_8.5x11in print.printer_HP_OfficeJet_Pro_9020_series.print_paper_size_unit: 1 print.printer_HP_OfficeJet_Pro_9020_series.print_paper_width: 215.9 print.printer_HP_OfficeJet_Pro_9020_series.print_reversed: false print.printer_HP_OfficeJet_Pro_9020_series.print_scaling: 1 print.printer_HP_OfficeJet_Pro_9020_series.print_shrink_to_fit: false print.printer_Mozilla_Save_to_PDF.print_footercenter: print.printer_Mozilla_Save_to_PDF.print_footerleft: print.printer_Mozilla_Save_to_PDF.print_footerright: print.printer_Mozilla_Save_to_PDF.print_headercenter: print.printer_Mozilla_Save_to_PDF.print_headerleft: print.printer_Mozilla_Save_to_PDF.print_headerright:
Sometimes when I consign an email to the trash and then need to re-read it later, it's turned into gibberish. A tiny fraction of a recent is below. I've used the "repair … (читать ещё)
Sometimes when I consign an email to the trash and then need to re-read it later, it's turned into gibberish. A tiny fraction of a recent is below. I've used the "repair text encoding" feature, without any result. If I scroll further down in the gibberish, there are links that weren't in the original email and would have had to be sucked in from other emails in trash, which I just don't get. I can go back to the email on my phone, but on my desktop, they are hopelessly jumbled. What causes this and how can I stop it? Thanks!
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Messages arriving when the email client is closed are displayed incorrectly when it is opened. Messages received while the program is running are displayed correctly. The… (читать ещё)
Messages arriving when the email client is closed are displayed incorrectly when it is opened. Messages received while the program is running are displayed correctly. The screenshot shows incorrect message content.
Last night, after transferring several emails from my Inbox to another folder listed in the left sidebar, I later discovered that they were corrupted and looked like this… (читать ещё)
Last night, after transferring several emails from my Inbox to another folder listed in the left sidebar, I later discovered that they were corrupted and looked like this:
Received: by 2002:a05:6830:c8b:b0:70f:5b16:394e with SMTP id bn11csp798892otb;
Thu, 29 Aug 2024 11:10:24 -0700 (PDT)
X-Google-Smtp-Source: AGHT+IH2nbVZyZiCOmfmlo//5s738npdwGHURCCYVNOi/7sQnA0yXsht4BSfL7lfN+f3jqO7thY/ X-Received: by 2002:a05:620a:448a:b0:79f:1352:8318 with SMTP id af79cd13be357-7a8084a6ee2mr565344185a.4.1724955024593;
Thu, 29 Aug 2024 11:10:24 -0700 (PDT)
ARC-Seal: i=1; a=rsa-sha256; t=1724955024; cv=none;
d=google.com; s=arc-20160816; b=ozvQYozIzSqSgd80kdPRZZAqiil5/r0UUIRHhVhxl1aNA/yURiQVbHcQL14i/XE4ml u9qo6fmx1mHONqenQ2PQWeFnjswDVjdpBcohjplhSP3GM17LSYZc01F3a13UkF27OyVb
Now, that is not happening. What did happen, and how can I get them back in their proper form?
I recently updated to Thunderbird 128.1.1esr (64-bit). I also deleted my long standing MSN email and re-added it to get the new authentication. Now I can't rename local … (читать ещё)
I recently updated to Thunderbird 128.1.1esr (64-bit). I also deleted my long standing MSN email and re-added it to get the new authentication. Now I can't rename local folders. I also can't delete local folders. When I move a message into a local folder, it disappears from where ever it was and briefly appears in the new folder. After a short period of time, it disappears from the new folder also. Any suggestions?
I have used Thunderbird as my email client for years. A while ago I noticed 'nstmp' folders that I did not create and that I can not get rid of. They are subfolders of … (читать ещё)
I have used Thunderbird as my email client for years. A while ago I noticed 'nstmp' folders that I did not create and that I can not get rid of. They are subfolders of the 'inbox' under 'Local Folders'. I tried deleting them in Thunderbird (right click, select delete) but that just gets the 'processing' circle of death. I tried deleting them from the program files for Thunderbird. No luck.
Any other suggestions? They do not affect the program but they annoy me and the number slowly grows. I just got a new computer and thought I would try to fix the problem one more time.
I'm running Thunderbird 115.12.0 64-bit on Ubuntu 22.04. I recently had a hard drive crash. I've had to put together my email data from two separate backups to restore … (читать ещё)
I'm running Thunderbird 115.12.0 64-bit on Ubuntu 22.04. I recently had a hard drive crash. I've had to put together my email data from two separate backups to restore everything. The problem is I reorganized the mailbox folders between the backups, so the metadata thunderbird maintains about the data storage will be wrong in my new setup. I have my imap and pop mailboxes restored correctly now under my profile storage and would like Thunderbird to just leave them alone. The problem is, every time I start thunderbird, it automatically wants to compact my mailboxes and free up 5.7 GB of space, which means it will delete some of the newly copied emails it doesn't recognize.
Is there a way to tell thunderbird to start over and reindex the mailboxes that are there? I've tried deleting the global-messages-db.sqlite file, but that does not fix the problem. This is a common problem as I've had it happen in the past as well when reorganizing the folder structure. It seems there should be a way to tell thunderbird to reset its indexes and leave the mailboxes as-is.
Any help would be appreciated.
Hi, I'm a long-time user and big fan of T-Bird, but I've been having an issue lately that is driving me nuts. When using T-Bird, the program frequently locks up for may… (читать ещё)
Hi,
I'm a long-time user and big fan of T-Bird, but I've been having an issue lately that is driving me nuts.
When using T-Bird, the program frequently locks up for maybe 10-30 seconds, especially when deleting messages, transferring messages to folders, and when downloading new messages. This is super frustrating because it's hard to get much done when your critical software is frequently locking up the entire system.
This happens on all three of my PCs (two workstations and a laptop); two are Win 10, one is Win 11, and this problem is not happening with any other software. I've looked at the task manager when it happens and killed any processes that are taking more than a negligible amount of CPU, but that doesn't fix the problem.
It's hard to know exactly where T-Bird is getting hung up without the right profiling tools, but it seems to happen most frequently when accessing the network. At first I thought it might be a disk space issue, but it's still happening on all the machines even after optimizing the disks and deleting the recycle bin, temporary files, etc. to ensure there's plenty of free disk space.
The only thing I've tried that seems to help a little bit is turning off the quick filter.
I've tried asking support at my ISP (InMotion) if the delay might be caused by the mail server, but sadly they are a bunch of worthless idiots.
Any advice or feedback on how we might narrow down or fix this is much appreciated! :)
thanks in advance...
-B
Hi, I'm using Linux Mint 22, Firefox 129.0 (64-bit). Browser is hanging after approximately 4 hours. Not sure if this is a Firefox issue, but this is where I'm starting t… (читать ещё)
Hi, I'm using Linux Mint 22, Firefox 129.0 (64-bit). Browser is hanging after approximately 4 hours. Not sure if this is a Firefox issue, but this is where I'm starting the troubleshooting process. My suspects are (1) the browser, (2) NVIDIA drivers (3) the new Linux Mint kernel or possibly (4) a mix of the above. This was a fresh install with default options on (Wilma). Using the latest graphics drivers for GeForceRTX 2060, driver version 555.58.02, went down to native drivers, no change. Honestly, this one has me baffled. Been troubleshooting this for 3 days. It feels like a memory leak. Nothing on the crash reports. First, browser will hang, then mouse and keyboard. Hard reboot is the only option. Any help would be appreciated.
When I create a 'saved search' in Thunderbird by using the File>New>Saved Search... menu the "folder" is created but is empty even if the search was valid. After re… (читать ещё)
When I create a 'saved search' in Thunderbird by using the File>New>Saved Search... menu the "folder" is created but is empty even if the search was valid. After restarting TB the saved search "folder" disappears.
How do I fix this?
T/bird Print Dialog says 'Printing', but it does not print. Other apps all print OK.
Hiya, I just started setting up Thunderbird and I have come across a bug. At least, I think it's a bug. The situation: I'm viewing favorite folders and unified folders.… (читать ещё)
Hiya,
I just started setting up Thunderbird and I have come across a bug. At least, I think it's a bug.
The situation: I'm viewing favorite folders and unified folders. What I want, is to show some unified folders in my favorite folders. That is, my unified inbox, drafts, and sents. So, I right click on them, I select "✅ Favorite folder" and they appear among my favorite folders. All good, right? However... When I restart Thunderbird, the unified inboxes have disappeared from my favorite folders. And when I right click them, it still says they are marked as "✅ Favorite folder" And the way to make them reappear is by deselecting and reselecting them as favorite folders. See the picture.
So, what is happening? Is this a bug? My guess is that it is. Could anyone help me to circumvent this?
I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? … (читать ещё)
I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? This has only become a problem as of today.
Outlook sent me an email on 3rd July stating "Update your sign-in technology before September 16th, 2024 to maintain email access." As of today, 23rd July 2024, I am una… (читать ещё)
Outlook sent me an email on 3rd July stating "Update your sign-in technology before September 16th, 2024 to maintain email access."
As of today, 23rd July 2024, I am unable to access my Outlook email account through Thunderbird as it repeatedly asks me for a new password. Is there any way to resolve this and continue receiving my Outlook. com emails through Thunderbird?.
I do not want to access my emails through the Outlook app.
Version of Thunderbird I am using is 115.13.0 (64-bit), on an M1 Macbook Pro running Mac OS Sonoma 14.5.
Thanks for your assistance.
Paul Keegan.
have you ever heard of cloudflare?
I have been using Thunderbird for IMAP email for more than a decade. I have only two folders that contain emails on the server, Inbox and Sent. All the sent emails are th… (читать ещё)
I have been using Thunderbird for IMAP email for more than a decade. I have only two folders that contain emails on the server, Inbox and Sent. All the sent emails are there going back to 2009. I periodically move Inbox emails to local folders, but the emails from 2021 to now are still on the server. I see the headers for all of them in Thunderbird, but when I click on the header of an email from between mid-2022 and a few weeks ago, the result is blank. However, when I use my provider's Control Panel to read these emails, the texts and attachments are there, and I can read them. How can I restore my ability to read these emails in Thunderbird? I am hoping there is some simple setting…
Thanks for any help.