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why is my email being sent to IBM Trusteer Support? I am using Thunderbird V128.8.0esr (32-bit) and Windows 10 Edition Windows 10 Home Version 22H2 Installed on ‎2020-‎06-‎10 OS build 19045.5487 Experience Windows Feature Experience Pack 1000.19061.1000.0 When I return mail to person, it also goes to IBM Trusteer Support <user.support@trusteer.ibm.com>. Can you tell me why?

I posted this before but have had no response whatsoever after several days. Maybe I posted it under the wrong thread, so am redoing it here. Apologies for repetition.

In the past week or so I have noticed that some emails disappear from one inbox on my Windows 10 PC. I have three Thunderbird accounts (call them A, B, and C), and the emails only disappear from box A. It seems completely random, and furthermore they only disappear on my own PC. My husband has an identical set-up on his Windows 10 PC, which also includes the boxes A, B, and C, and the messages do NOT disappear there. I can also see them on my iPhone and two iPads, and they do not disappear from those. I have tried forwarding them to myself from my phone, and while most of them did show up in the A inbox on my PC, I have noticed that some of them have now disappeared again.

This is incredibly frustrating, because I do most of my work at my PC. I thought I needed an update, but TB says I am up to date (128.8.0esr (32-bit)). It can't be anything to do with the server, because it is so specific: one inbox on one PC only. There doesn't seem to be any special pattern--some have attachments, some don't.

Many thanks for any suggestions!

I also posted two updates under the original question (which had a title something like 'Random emails keep disappearing'), and the problem is still ongoing, making my life a bit difficult, as I am at the moment in contact with doctors, lawyers, and insurers, and I keep losing their emails on my main PC, which holds documents that I sometimes need to attach to replies.

I am very surprised no one has replied (apart from my own updates), as usually there is someone out there with good ideas.

I'd really be grateful if someone could suggest something. Many thanks.

Hello,

Is there a way to permanently prohibit message synchronization for all users via GPO or about:config in the settings, synchronization & storage space? I would like to prevent users from being able to synchronize messages offline.

Guten Tag,

gibt es eine Möglichkeit unter den Einstellungen, Synchronisation & Speicherplatz, die Nachrichten Synchronisation per GPO oder per about:config dauerhaft für alle User zu verbieten? Ich möchte verhindern, dass die User die Nachrichten offline Synchronisieren können

I am trying to fetch incoming and outgoing sever of [mail.thehostelhotel.com] . The thunderbird is fetching https://thehostelhotel.com instead.

other emails are correctly fetching right server details.

I have tried to enter the right server details manually. however it does not connect.

please help.

I posted this before but have had no response whatsoever after several days. Maybe I posted it under the wrong thread, so am redoing it here. Apologies for repetition.

In the past week or so I have noticed that some emails disappear from one inbox on my Windows 10 PC. I have three Thunderbird accounts (call them A, B, and C), and the emails only disappear from box A. It seems completely random, and furthermore they only disappear on my own PC. My husband has an identical set-up on his Windows 10 PC, which also includes the boxes A, B, and C, and the messages do NOT disappear there. I can also see them on my iPhone and two iPads, and they do not disappear from those. I have tried forwarding them to myself from my phone, and while most of them did show up in the A inbox on my PC, I have noticed that some of them have now disappeared again.

This is incredibly frustrating, because I do most of my work at my PC. I thought I needed an update, but TB says I am up to date (128.8.0esr (32-bit)). It can't be anything to do with the server, because it is so specific: one inbox on one PC only. There doesn't seem to be any special pattern--some have attachments, some don't.

Many thanks for any suggestions!

I also posted two updates under the original question (which had a title something like 'Random emails keep disappearing'), and the problem is still ongoing, making my life a bit difficult, as I am at the moment in contact with doctors, lawyers, and insurers, and I keep losing their emails on my main PC, which holds documents that I sometimes need to attach to replies.

I am very surprised no one has replied (apart from my own updates), as usually there is someone out there with good ideas.

I'd really be grateful if someone could suggest something. Many thanks.

As I have several eddresses I have several acounts in T'bird. However I don't care which acount an email arrives into. So I have a rule that transfers anything comming into all but one of the inboxes into one 'main' inbox. All the sub accounts are kept collapsed so I can see my main acount folders. Well and good. However when I want to trash an email I have to look which acount it came into, expand that acount, drag the email into that trash, and then collapse that acount. Selecting the rclick trash bin icon only works for emails into my main account. Is there any way I can simply trash an email from any acount - preferably into one bin?

Win 11 23H2, 128.8.0esr (64-bit), Imap

Peter

Both our accounts have stopped sending and getting emails. [email1]@roadrunner.com [email2]@roadrunner.com

It's true that we have never donated, but we will start doing that. I swear. Please help.

Email address modified as this is a public forum

Help: Unable to copy my email lists when using export function to migrate profile to new computer.

It is March 17, 2025. I am using Thunderbird 128.8.0ESR (64bit) on Windows 11 Home (version 24H2) on BOTH COMPUTERS! When I use the Thunderbird Tools Export function from my old Window 11 computer to my new Windows 11 computer it copies all my email and folders correctly. I can send and receive email fine on the new computer. However, it fails to copy over my Thunderbird address book and my email lists (the address book and lists are blank). I tried multiple times. My profile is 76GB large. So I tried navigating to C:/Users/Profiles/app data/thunderbird/roaming/profiles/profile name to perform the move manually. Still no luck.

About 2 years ago. Thunderbird versions had the ability to export address books separately. That option is no longer available. So if you know of a way to export my lists of addresses (each lists is a thousand email addresses) That would also solve the problem. -Eileen

I have lots of filters to organize my copious incoming mail. Messages get moved into topical boxes. Recently I've noticed that a mailbox has unread messages in it and when I open it, I see the new messages for an instant and then they disappear. And another mailbox now has unread messages. So it seems that the filters run on the inbox when the mail is received and then they are run again (but a different set are applied) when I open the mailbox they got moved to by the first run. I see no settings in the Filters dialog that has anything to do with this behaviour. Why is this happening and how can I stop it?

BTW, most of my filters have Stop Execution as the last step. (Most only have a single Move to... action followed by Stop. And for performance reasons, all newly created filters should have Stop as an automatic 2nd step since most users wouldn't think to do this. )

Hello! I have used Thunderbird for many years. Lately, it waits much too long to prompt compacting all accounts. When "Compact all folders when it will save over ..." is set down to 1MB total, it still does not prompt until it has to clear 30 or 40 MB.

It didn't do this in the past, prompting me every 2 or 3 days at higher settings. So, I'm curious if this is "normal" now and I need to manually compact, or if there is a problem with 'Account Settings > Disk Space > Compact all folders' ... ?

Good morning- This is the fourth time in 5 days that my Thunderbird email server has crashed. Manu Andino most recently helped. Can Manu or any support personnel get my email account back online? Thank you- [edited] @mailfence.com

2025 03 17

Dear Sir,

Username: [email]@malcolmgmiller.biz

I am unable to sign into my email account.

A fault notification comes up advising incorrect username or password.

I have checked and all is in order.

Perhaps I have put in the incorrect information earlier when setting up.

Please reply to

[email]@aol.co.uk

until issue rectified.

Yours faithfully,

Malcolm G. Miller. [email]@malcolmgmiller.biz [phone number]

Personal information modified as this is a public forum

When I login, I receive the message, "the certificate for mail.bdmdata.com is not valid" and I cannot send or receive emails. I am using IMAP. I currently have to use jeffbdmdata@yahoo.com'