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It's very odd. Normally moving an email, say from the Inbox to the relevant year's archive, takes "no time at all".

Which is true for all the mailboxes shown on the attached screenshot, EXCEPT for the four at the bottom. Moving even one message from Inbox to Yiddish can take ten seconds or longer (with the dreaded "Not Responding" occasionally). Moving something in the opposite direction is also screwy, only from those four.

I had thought that it was because they're rather large. This first started when there were just Yiddish and MSW, and I split off most of the earlier years into the archives shown. To no avail.

It's only an annoyance, but I'm puzzled about how such a thing could happen.

Also very slow tagging or untagging a message just in those mailboxes.

I am running Thunderbird on a new Windows 11 laptop. When I download new messages and try and open them my laptop locks up. Anyone else have this problem? Thanks Dave

In the process of changing from Windows to Linux, I have entered the details of my email account and it is fine when I press re-test, but when I press done it is not fine anymore. The email is “freeuk.com” which is still active but Freeuk itself isn’t, but the service was taken over by Claranet with a “clara.net” setting, so I imagine that may be relevant. Any help (not too technical please) would be appreciated. Thanks.

1. How to move mail between two different Macbooks with different OSX and different versions of Thunderbirds?

How do I move my email profiles (there are several) from an old Mac to a new one, when the old Mac can't be upgraded anymore and the Thunderbird versions don't match?

Old Macbook OSX Monteray 12.7.4 can not go any higher on OSX due to hardware not being compatible Thunderbird 140.5 Oesr 64 bit - don't know if it can be updated or not, but expect not. Minimizing run time as much as I can because the fan is going nuts and I think the battery is going - gets very hot.

I copied all the different profile folders from the Old Mac to an external drive. However, I don't think I can just plop them in to the new Profiles folder on the New Mac, given the Thunderbird versions and OSX version don't match.

New Macbook OSX Sonoma 14.1 Thunderbird 153.0.2 aarch64 Not updating to Tahoe yet because then I can't use my 2019 MS Office products - need to save up to update those first

All I need is e-mail - not calendars, contacts etc., although it might be nice to to have those Thanks in advance

2. How to .pdf old emails (With attachments) Also, the profiles folder is huge (219 GB), with multiple profiles and I want to save old emails (with attachments) into .pdf and appreciate advice on what .pdf converter/file converter would be best. It doesn't have to be free. It does need to respect my privacy.

Addressing the problem, Practice Better says my acct is not blocked on their end. They say put

notifications@practicebetter.io in a safe senders list, but I can't find anything like that. How could I get my Thunderbird email acct to accept Practice Better's messages?

Thanks, Jane Kroll

It was working fine on the new computer until yesterday. Now I get a pop-up box that says: ' Unable to connect The connection was refused when attempting to contact localhost.

The site could be temporarily unavailable or too busy. Try again in a few moments.

If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure Thunderbird is permitted to access the web.

Is there a way to change the default font color for replies in Thunderbird? Nothing I do works, and it is a real pain to have to manually change the color every time I reply to an email.

Thanks.

Hello - new forum user with some previous familiarity with Thunderbird. I'm looking for advice on mail import from Outlook (M365) on Mac OS. I will only be using TBird for accessing historical mails in future rather than as the main mail app going forward.

I have installed Thunderbird and looked at the Import Tool but it doesn't list Outlook as an option. I've looked through the Import Tool support pages and I can see Outlook is an import option but it only seems to appear when I filter the web page based on Windows 11 rather than Mac OS.

Am I able to use the Import Tool on Mac OS with Outlook?

I'm using Mac OS Monterey 12.7.6 and have Thunderbird 153.0.1 and Outlook for Mac 16.89 (M365) installed.

If the Import Tool isn't available, is the next best option to drag individual folders from Outlook to the Mac desktop to create MBOX folders and then drag those into Thunderbird?

Thank you in advance.

TB suddenly moves messages from inbox to trash automatically without any interaction. Search through the forrum shows that it has been asked for already, see https://support.mozilla.org/en-US/questions/1588804, similar postings can also be found with you search engine.

As described in other postings, the messages are moved from Inbox to trash. When moving them back manually from trash to inbox, they are moved to trash again immediately.

• it happens for the default account only,
• there're no filters at all in TB,
• junk detection is disabled,
• Settings->General Storage is all disabled,
• (account)->Settings->Server Settings has checked "move deleted messages to trash",
• (account)->Settings->Storage is all disabled,
• Inbox->Properties "Repair folder" does not help,
• Inbox->Properties "rules is set to "use account settings" (and greyd out "do not delete messages"),
• exactly same behaviour when starting TB in save mode,
• manually deleting all *.msf files (for inbox) does not help,
• manually deleting xulstore.json does not help,

Additional notes, which are not related to the problem, IMHO:

• IMAP on port 993,
• no other clients anywhere are connected to that account,
• TB configured for more than 10 accounts, more than 500 folders and sub-folders,
• host with > 16GB RAM, TB uses 3GB virt,
• problem observerd in older TB also, at least 13x.x

I'd be happy to debug/trace the problem if someone can give me detailled insructions how to start TB with debugging. Please feel free to ask for about:config settings as they are non-ambiguous and language independent ;-)

Thanks.

I can't get Thunderbird to stop updating. My installation is currently set as follows:

Settings > Updates > "Check for updates, but let me choose whether to install them."

That was done around the 21st July, and the version=152.0.1. I was never prompted to update. When I checked today (27th July) version=153.0 and Settings remains the same (as above).

The setting is being ignored. Is there a workaround? Like setting up my installation to deny access to something. (Maybe, like if the update process needs a certain directory to be present, remove the directory.)

Using the Import function in TBird doesn't work for me - I'm not clued up enough to edit the columns and I don't have all the same columns in my Outlook contacts. The import function says it's done and TBird shows 1972 entries, but nothing is visible. when I looked at the pdf version of the import, I could see the mess of the columns and gave up. PLEASE is there some simple way to do this. I'm trying to let go of Outlook because it doesn't download my gmail anymore. Thank you for any help.

I have been using Thunderbird for years and am on version 152.0.1

I also regularly use the Mail Merge add-on and this has worked great. However, just come to use it and it has put 80 messages into my Outbox but I cannot get them to send!

I hit the "Send Unsent Messages" and nothing happens.

Very frustrating and would be very happy if someone can help identify the problem!

My Thunderbird does look strange, though it works alright. It annoys me, there are black-gray rectanguler spots left top and bottom. It dissapears when in full screen mode. It is not in any other program. I add a picture. Is there anybody who knows how to solve this. Thanks, Hans, Netherlands

Hi,

I used to scroll up in current message using Shift+Space, but it stopped working for a few days now. it's not mentionned in moving around TB, so I don't know if it was normal behaviour or a feature added by TB's arch maintainer.

I have had Thunderbird on my Mac Monterey synced to my Comcast email address with no problems. Usually I have to enter my Comcast password when I send the first message for the day. It has caused no real problems since I obtained this computer, probably sometime in 2021. Within 2023 I obtained a Windows 10, onto which I also put Thunderbird. Last November I upgraded to Windows 11 had kept Thunderbird. I did not do the upgrade myself. The technician used Google Drive and OneDrive for backup. I added a GMAIL address on that system to my Thunderbird installation on Windows 11.

For the past week Thunderbird has been popping up a Comcast site requesting that I enter my Comcast password. This is bizarre! How can I get my Thunderbird to behave more normally on my Windows 11? Thanks in advance. The technician only did the upgrade. I did the subsequent program reinstallations.

Hi!

I have configured a EWS email account that requires manual configuration (I need to pass the override Office365 settings with application ID, tenand ID,...). When I select manual config I can configure the EWS server settings OK and the receiving part works OK. The problem is the outgoing server is not created OK (it is imap with password setup). I need to use the same EWS to send the email, imap is not allowed in the account. And I cannot configure the account to use EWS as the outgoing server. The outgoing server cannot be EWS and I need to setup one. So I'm in a loop.

For what I have read, thunderbird can send the email using EWS (https://support.mozilla.org/en-US/kb/thunderbird-and-exchange), but my feeling is that using manual setup (which I need to do to configure this account) breaks something internally and the outgoing is separated from the EWS receiving part. And I cannot configure back to use the internal EWS configuration in the receiving server part.

Can I do something to send emails using the same EWS configuration? What does the automatic setup to use the EWS configuration? Is there any bug for this situation?

Thanks in advance!

I am trying to switch from the ESR channel to the release channel. I have Thunderbird 143.13.0esr and am trying to upgrade to 153 (not ESR). When I upgraded, Thunderbird could no longer find the inbox for my primary email and I had to restore both Thunderbird 143.13.0esr and my email library from my Time Machine backup.

I am seeking advice on how to do some cleanup of an inbox anomaly so that I can install 153 without losing my inbox.

Details follow:

My primary email account has had an oddity in Thunderbird for years in which I have two inboxes: an active one with lots of email messages as well as subfolders, and an inactive one which is empty and no subfolders. I have tried deleting the inactive one by selecting it in the sidebar and choosing File, Delete folder, but that command is gray.

By poking around in my Library, Thunderbird, my profile, Mail, my pop account of interest, I discovered the inactive inbox is named Inbox and has only two files, "Inbox" and "Inbox.msf". The active inbox is named "Inbox prev" and has these files: "Inbox prev", "Inbox prev.msf", and a folder "Inbox prev.sbd" which has a bunch of files and more subfolders. All of my four email accounts have multiple folders and subfolders, but I was able to identify both my primary email account and my active inbox from various folder names that were unique to that account and inbox.

Today I followed the following procedure:

1. Quit Thunderbird (and all other apps) 2. Force a Time Machine backup 3. Download Thunderbird 153 for English, US 4. Verify the SHA hash 5. Install Thunderbird 6. Verify the signature 7. Launch Thunderbird

Both my active and inactive inboxes in my primary email account were gone from the Thunderbird interface. I checked my library and the files appear to still be there.

I proceeded with the following remediation:

8. Restore Thunderbird 143.13.0esr from Time Machine, replacing the 153 version 9. Restore the Thunderbird library folder from Time Machine

I launched Thunderbird and my inbox has been restored to the UI, but I am on the esr channel and not the desired release channel.

Is there any kind of manual cleanup I can do to get rid of the inactive inbox, rename the active inbox from Inbox prev to Inbox, and then re-upgrade to 153?