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Hi,

With a browser tab open to any website, I’m no longer able to use a saved shortcut upon tapping into the web address bar.

Tapping the address bar brings up the keyboard and screen as normal, except with a faded background. As soon as you try selecting a saved item it sends you back to the existing open web page.

Hello Mozilla Support Team, I am writing because my primary email address associated with my Mozilla/Firefox account has been compromised and I no longer have any access to it. Unfortunately, this prevents me from performing basic account management tasks. Specifically: • I would like to add and verify a new email address (*censored@outlook.com) as a secondary email so I can later promote it to primary. • However, when trying to add any secondary email, Mozilla sends a verification code/link to the current primary email address — which I cannot receive anymore. • As a result, I am completely locked out of updating or securing my account, even though I can still log in with my password (and possibly 2FA if set up). My new desired primary email is: *censored@outlook.com I have read the official documentation (e.g., https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts and https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information), which states that changing the primary email without prior secondary email setup is not possible for security reasons when the old primary is inaccessible. Questions: 1. Is there any exception, manual verification process, or alternative recovery method available in cases of compromised/lost primary email access? (For example, through identity verification, account recovery key if I have one, or support-assisted change?) 2. If no recovery is possible, can you please confirm that creating a brand-new Mozilla account with *censored@outlook.com is the only remaining option, and advise on how to best migrate my synced data (bookmarks, passwords, history, etc.) if still accessible on my devices? I understand the security implications and that Mozilla prioritizes protection against unauthorized changes — I just want to regain full control and secure my data properly. Thank you very much for your help and any guidance you can provide. Best regards, Francesco Intini

Whenever I search something on Firefox on iPhone it immediately appears in Facebook advertising. I thought Firefox was supposed to prevent Facebook tracking? I want this to stop.

I've reinstalled and updated Firefox on my iPhone 15, but still there's a Google logo in the search box, not Firefox logo. I hate Google and don't want it in my searches.

Why is it there and how can I get rid of it?

How to add tineye.com to browser I did tineye.com than https:// tineye.com and said I did it wrong this is so dam irritating bc stupid tineye was like just go to themes add in’s and no u guys have to have some darn tech lingo not helpful for old people what to type bc it’s not correct according to to u guys not so easy to find themes add on and no can’t just add on have to do some special code. Lingo won’t accept tineye.com

I’m trying to print a mailing label from the US Postal Service website and when I go to print, it says I have a pop-up blocker and I need to disable it in order to print the label. Is it possible to do that?

Hihi, on the website it says that firefox can be installed on ios devices with at LEAST ios 8, and my iPhone 5 has ios 10 buut the app store is being stingy and wont let me download it unless i have ios 15 or later. is there any way to somehow put an older version of firefox on my phone??

(my source of info http://mzl.la/14wAMgM)

Firefox for iOS is a fast and secure browser for iPhone and iPad. It protects your privacy while browsing. You can also sync your bookmarks and passwords across all devices.

I mistakenly updated after who knows how long and I can’t take the way it looks now. Now it looks like the first two images but I need it to go back to how it looked in the third image. There has to be a way to fix it, it behaves and looks all wrong now. Please please help me change it

Do I need or how can I create an account for Firefox browser, I’m using an iPad, and in the iPad settings it is listed as the browser, however when I check safari in the settings google is listed