Форум поддержки Все продукты

All of a sudden I can't open a certain website. I opened the website a few days ago with no problem and have been using the site for years. (I checked to see if the site is down but it's not.) I googled how to unblock websites in Firefox and nothing I've tried works. I disabled Trackers for the website and I cleared my Cookies. I added the Firefox uBlock extension a few weeks ago to stop constant website popups (after I tried resetting Firefox) and I turned uBlock off for this certain website but I still can't access the website. I also installed Mozilla VPN last week. I'm using Firefox 122.0.1. What could be the problem?

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an update obviated the need for it, and if so, do we have updated help files to reflect the new control for security, vpn and cookie usage?

Hi, I am not enter the our Uni pages that have yildiz.edu.tr extensions. The Firofox Mobile for Android say me "Connection is not secure". I must enter this sites because i am a student in this Uni. I closed Enhanced Tracking Protection and disabled Add-ons but still dosen't enter. I used diffrent browsers to enter. What should i do?

Hi, I check my storage for large folders and I came across folder inside Firefox profile called "cert-revocations" and its size is more than 400MB, can I delete it safely? What cons of deleting this folder? and why Firefox doesn't clean this folder periodically?

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

I am using Firefox to interact with Babbel language software. I cannot get Firefox to allow me to use my standalone microphone. I tried all the Firefox recommended fixes, but I cannot make them work. I go to the "Microphone" permission setting. There is nothing listed there and it will "not" allow me to add the Babbel website? What do I need to do to allow my microphone to work with Babbel?

Computer: Apple MAC 27" 2017 model with a 3.8 GHz Quad-Core Intel Core i5 Processor Software: macOS Monterey Version 12.4 Babbel: Latest software application downloded May 26, 2022 Firefox: Downloaded May 30, 2022 Microphone: JOUNIVO Voice Microphone JV-601Pro (Connected to MAC via USB Connector)

Thank You, William A.

Hi: I use Thunderbird 38.7.2 on a MacBook Pro with MacOS 10.11.6. Thunderbird tells me that it is up to date, and that I am on the release update channel.

As of today, 9 June 2022, Gmail rejects my password, and re-entering it does not help.

I went into Preferences/Account Settings/<account_name>/Server Settings/Security Settings, Options are

    Normal Password
    Encrypted Password
    Kerberos/GSSAPI
    NTLM
    TLS Certificate.

Nothing about OAuth2.

Read that version 38 of Thunderbird is supposed to be OAuth2 compatible, so I'm stuck. As Thunderbird thinks it is up to the latest and greatest, I cannot update it to something newer. And I do not see a way to enable OAuth2.

The answer is probably obvious. just not to me.

I was notified by google that someone had my password and tried to log into my gmail account. I changed my password. Thunderbird requested the new password and I was unable to download messages. Then I tried to send a message and again Thunderbird requested my password. It did not accept the password. Now when I try to receive messages my password is not accepted and I get the error message Login to server imap.gmail.com failed. The choices are Retry, Enter New Password and Cancel. I enter the new password and get the same error. I went to Google help and I ensured IMAP is enabled. I clicked the link about Captcha. I've tried everything. I have the latest version of Thunderbird.

Hello! I recently lost access to my mail address and can thus no longer use it. This address is linked to my firefox account and since I haven't added a secondary mail yet, I can't change the primary address or add a new address because all actions require a security code that is send to my now defunct mail address.

I could really need your assistance.

When using Google Meet, you are given the option to share your screen — either the entire screen, or a specific Firefox window.

I've noticed, however, that no matter what Firefox window is used, if you access an extension that creates a pop-up dialog, such as the Container selection button from Conex, the uBlock origin settings popup for each webpage, or a password manager pop-up such as Bitwarden, those popups will appear on the shared window, even if you decide to do this from another Firefox window altogether.

This is a major security concern for me, as I've had circumstances where the password entry window for Bitwarden will appear on any window, even if I open the extension pop-up from a window not being shared to Google Meet. I'm not sure where to submit this issue, so I'm starting from the Mozilla support page and going from there. Would appreciate anyone's help on getting this issue resolved. Thank you.

Message: Login to server outlook.office365.com with username xxxxxxx@xxxxxxx.com (my work email account set up thru GoDaddy) failed.

This is not my primary method for using my work email (Gmail's webmail interface is and, yes, still works fine). But every once in a while, I want to use the features of TBird that aren't possible with Gmail. So, I tried running TBird last weekend and got that message. So, first I tried signing in thru GoDaddy (O365 webmail) and used my existing password, and of course it worked fine. I then tried deleting the TBird account and adding it as new. TBird recognizes O365 accounts and I used those settings but, again, the password was rejected. So I went semi-nuclear and uninstalled TBird then reinstalled it. NO DIFFERENCE.

WHY is TBird rejecting my valid password - ESPECIALLY when it was working before?

Please pardon the raised voice all caps here and there - I'm really frustrated and don't understand what broke or how it broke and I can't fix it.

HELP!

I am unable to login to my Thunderbird email account. I was told by my Skybest support team that they would have you call me with the PASSWORD that will allow me to log in. My phone number is 336-200-2068. Thank you!