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Webpages are not loading, at all on FF for Android

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results. No matter what… (читать ещё)

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results.

No matter what, whether I try to type in a URL, click on a link in the google app, or refresh a page I already have open, the app doesn't even attempt to load a page or throw up an error. Just a blank background, no loading bar, no error messages, and no redirects...

FF for Android Version 112.2.0 Build #2015946691

Задан x10guy 11 месяцев назад

Дан ответ Paul 11 месяцев назад

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Android app unusable

Just like many people here and in the Play Store reviews, the Firefox app stopped working for me since about a week. When I type something in the search bar or when I ope… (читать ещё)

Just like many people here and in the Play Store reviews, the Firefox app stopped working for me since about a week. When I type something in the search bar or when I open a link from an external app, the page does not load and stays blank. Sending links from another device also does not work.

Does anyone know if developpers are aware of the issue ? I could not find an entry on bugzilla.

About firefox screenshot below. My phone is running on Android 12.

Copy of a reply I posted in someone's question about the same issue:

Same problem for me.

I first had this issue with 114.

After updating to 114.1.1, the issue was fixed for a few hours but came back.

Updating 114.2.0 didn't change anything...

Задан Killian 9 месяцев назад

Дан ответ Paul 9 месяцев назад

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Nothing is loading--everything is gray

Nothing will load in my browser after an Android update to my phone last night. All pages that I was viewing yesterday on different tabs remain gray--no error or other in… (читать ещё)

Nothing will load in my browser after an Android update to my phone last night. All pages that I was viewing yesterday on different tabs remain gray--no error or other indication of how to fix this. Chrome and Incognito load the same pages without issue and work fine.

I suspect the issue was introduced with the Android update to my phone last night but not sure.

Задан Bill 9 месяцев назад

Последний ответ от Paul 9 месяцев назад

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After latest android firefox update v114.1.0 - all web pages blank

Android Firefox v114.1.0 (Build #2015955411), 4bddc25255+ Samsung Galaxy S9+ Android v10 Hello, Firefox was upgraded on my Android phone to the version above yesterday,… (читать ещё)

Android Firefox v114.1.0 (Build #2015955411), 4bddc25255+ Samsung Galaxy S9+ Android v10

Hello,

Firefox was upgraded on my Android phone to the version above yesterday, and all existing tabs or any new websites are now blank (see second image attached). No page will load, no open tabs have any content / cant reload them etc. Clearing cache for the app, hasnt worked either.

Just hoping there is a fix rather than blowing everything away and then finding out there is still an issue.

Задан firefox2350 10 месяцев назад

Дан ответ Paul 10 месяцев назад

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Complete lack of webpage loading

Sorry if this has already been addressed, the nature of the issue makes it very hard to search. Firefox web access on my phone has been not working whatsoever for a few … (читать ещё)

Sorry if this has already been addressed, the nature of the issue makes it very hard to search.

Firefox web access on my phone has been not working whatsoever for a few days now. The app opens, but no webpages load, including pages that were previously open in other tabs before the issue started. Instead of anything, there is just an empty grey screen with the bar at the top like usual. This also happens if I open any web URL in another app, like Discord or Gmail, and it tries to use my default browser (which is Firefox) to access it. Just straight greyness, no loading bar or anything. The issue isn't present in the default Samsung web browser, but honestly, I can't stand using anything other than Firefox, so even looking up help has had to wait until I could use my computer.

I've tried restarting my phone to no avail. I would like to try uninstalling and reinstalling Firefox, but as far as I can tell there is no raw "copy a folder" way to back up my data for whatever reason, and when I tried backing up my data by creating a Firefox account for the first time and using sync... well, to do that, it tries to open a series of webpages. Which it can't do. So that was a dead end. And I would really like to avoid losing my tabs, bookmarks, and history if at all possible.

If I don't get an answer that works for me, I think I am going to enable developer access in my phone files and hook it up to my computer to try and force-backup my data, then uninstall and reinstall the app and see if that helps. Honestly, though, I'm really curious why this has happened and how I can prevent it in the future. Having my web browser suddenly just cease to function has been INCREDIBLY annoying.

Thank you for your time!

Задан omegasmileyface 10 месяцев назад

Дан ответ omegasmileyface 10 месяцев назад

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Padlock with red line in address bar

Since today my mobile android Firefox browser will not open any pages. It always shows the padlock with a red line through it. Tried most things?

Задан robrhoose 10 месяцев назад

Дан ответ robrhoose 10 месяцев назад

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All pages blank in v114.1.1

All web pages in Firefox for Android and blank, just a white screen. Send like the same issue others have reported recently, but unlike them v114.1.1 has not fixed it. It… (читать ещё)

All web pages in Firefox for Android and blank, just a white screen. Send like the same issue others have reported recently, but unlike them v114.1.1 has not fixed it. It may even have been when it started though I'm not sure about that.

Задан Tim 10 месяцев назад

Последний ответ от Paul 9 месяцев назад

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Opening links in other apps breaks the Firefox App

For some reason, when I open a link on another app, the browser just stays on a blank screen. The loading bar doesn't even appear. I tried to do Open in Firefox, but it d… (читать ещё)

For some reason, when I open a link on another app, the browser just stays on a blank screen. The loading bar doesn't even appear. I tried to do Open in Firefox, but it does the same thing, and it even makes it so any time I try to go to another tab or try to go to a different website immediately after, it gets stuck on the blank screen as well. I had to force close the app and reopen it to fix it. I don't know if it's a firewall issue or incompatibility.

Задан DNanton98 1 год назад

Последний ответ от Paul 9 месяцев назад

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Web pages won't load on android phone.

Firefox on my android phone (OnePlus Nord N200) won't load any web pages and there is a red line across the lock icon in the address. This is happening to any web page I… (читать ещё)

Firefox on my android phone (OnePlus Nord N200) won't load any web pages and there is a red line across the lock icon in the address. This is happening to any web page I try to open. I am not getting any error messages and the browser home screen shows my open tabs. When I click on them (or if I do a new search) all I get is a blank page and the address with the red line across the lock. No problem with Chrome, nor with Firefox on other mobile devices.

Задан drdennisfoster 10 месяцев назад

Последний ответ от Paul 9 месяцев назад

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pages are blank

RE: Pages are blank question by dolanina. I have the same issue...twice now, after clear cache, uninstall and reinstall. Lost bookmarks, etc. Moderator Paul says ask agai… (читать ещё)

RE: Pages are blank question by dolanina. I have the same issue...twice now, after clear cache, uninstall and reinstall. Lost bookmarks, etc. Moderator Paul says ask again for help. Also, same as Carl_Spurchise... Same platform and OS, with Firefox version 114.2.0. Please help. Thanks.

Задан paul.ross 9 месяцев назад

Последний ответ от paul.ross 9 месяцев назад

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Android app stopped working

No websites load anymore. Or rather, it doesn't try to load any websites. Any website or search term that I enter and the content display is just black. Close and reopen … (читать ещё)

No websites load anymore. Or rather, it doesn't try to load any websites. Any website or search term that I enter and the content display is just black. Close and reopen doesn't help. It's literally unusable since a week or more back. I might try resetting but I really shouldn't have to, and there is nothing to say this won't happen again.

See attachment, this is what every website looks like for me.

Задан Simon 9 месяцев назад

Последний ответ от Paul 9 месяцев назад

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Nothing is working at all after the update

Websites are not loading, search is not working. The app is not working at all. Tried closing and reopening FF, cleared cache, rebooting phone and few other settings but … (читать ещё)

Websites are not loading, search is not working. The app is not working at all. Tried closing and reopening FF, cleared cache, rebooting phone and few other settings but nothing helped. Tried googling around the problem and most of the users are also facing same issue. It might be fixed by reinstalling the app but I CANNOT do that because my site data is important and I don't see any way to backup site data to my PC. Please help with the issue without losing FF app data.

Задан Ravindra R 9 месяцев назад

Дан ответ Paul 9 месяцев назад

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android app does not work

The android does not work anymore, it happened last week. I have reinstalled the app but that does not work. In the image is an example what I see when I try to open a we… (читать ещё)

The android does not work anymore, it happened last week. I have reinstalled the app but that does not work. In the image is an example what I see when I try to open a webpage. The webpage won't begin with loading.

Задан WeiDe 10 месяцев назад

Дан ответ Paul 10 месяцев назад

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Randomly, Firefox refuses to work anymore

Sometimes, Firefox 114.2.0 for Android suddenly stops rendering pages or loading new pages. Try to search: instantly stops loading, completely white tab, address bar … (читать ещё)

Sometimes, Firefox 114.2.0 for Android suddenly stops rendering pages or loading new pages.

  • Try to search: instantly stops loading, completely white tab, address bar content changes to search
  • Try to enter an address directly: doesn’t load, completely white tab, address bar contents stay the same
  • Force quitting and reloading doesn’t change anything
  • Clearing cache doesn’t change anything
  • Clearing data fixes the problem, at the cost of losing all home-screen customization, extensions, and search engine customization, which aren’t synced with the Firefox account

Задан haleyhalcyon 9 месяцев назад

Последний ответ от Paul 9 месяцев назад

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Not loading after update to 114.2

I can't get any sites to load in my Firefox app since the update to 114.2. I have cleared my cache, forced a stop, and done everything else that's ever worked in the past… (читать ещё)

I can't get any sites to load in my Firefox app since the update to 114.2. I have cleared my cache, forced a stop, and done everything else that's ever worked in the past short of uninstalling and reinstalling. It looks like 114.2 was supposed to fix this issue in older versions, but I'm still having issues.

Задан thecherie 9 месяцев назад

Последний ответ от Paul 9 месяцев назад

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Firefox Android App is broken.

The app is broken. I can't access any websites, not even the support website on the Android App. It's grayed out and doesn't load. See pictures.

Задан akex.stark989 10 месяцев назад

Последний ответ от Paul 9 месяцев назад

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Won't access internet

I'm having trouble with Firefox on my mobile device. It was working fine yesterday but won't access the internet now. It runs but won't connect. All other programs on … (читать ещё)

I'm having trouble with Firefox on my mobile device. It was working fine yesterday but won't access the internet now. It runs but won't connect. All other programs on my device access it as always. Could I have unknowingly disabled it? I've made no changes to any of my settings for months. I don't want to lose the info it has acquired by reinstalling. Can you please help?

Задан rebaker11 9 месяцев назад

Последний ответ от Paul 9 месяцев назад

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Firefox won't load any website, not even config.

I'm on Android 11, Oxygen 11.0.13.BE.89BA Whenever I open up Firefox and enter a website or a google search nothing happens. No loading screen, no crash, just nothing. … (читать ещё)

I'm on Android 11, Oxygen 11.0.13.BE.89BA

Whenever I open up Firefox and enter a website or a google search nothing happens.

No loading screen, no crash, just nothing.

Uninstalling it and reinstalling it works once, but then the second time I open Firefox I'm back to the same issue.


Google Chrome works just fine, and I'm not having any issues related to data or wifi.

Задан Mcmanybucks 9 месяцев назад

Последний ответ от Paul 9 месяцев назад

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Firefox for Android app not working

No website will load. Tried uninstall/reinstall, clear cache, force stop, etc. to no avail.

Samsung Galaxy a42 5g Android 13

Задан wickod124 9 месяцев назад

Последний ответ от Paul 9 месяцев назад

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Blank webpages and Sync not working since v114.1.1 update

Hi, Since update to Firefox for Android v114.1.1 I'm unable to: Open any webpage, either by typing the URL or selecting something from bookmarks/homepage. Even the t… (читать ещё)

Hi,

Since update to Firefox for Android v114.1.1 I'm unable to:

  1. Open any webpage, either by typing the URL or selecting something from bookmarks/homepage. Even the tabs which were previously loaded are shown as blank screen
  1. Sync tabs or Access Firefox account. Because I had lots of tabs opened I tried to sync tabs to my desktop Firefox browser using Firefox account, nothing happens when I click on sync

Refer to screenshot attached for build number and other development and release details.

The historic opened tabs are critical for me so I don't have the option to delete the app and install again. Though I tried to clear cache from Android settings but that didn't help either.

About Firefox -> Crashes tab is showing some crash details that is also attached in the post.

Задан Usman Kamal 10 месяцев назад

Дан ответ Paul 10 месяцев назад