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Hey Forum, 2 problems.

1. 1. - I have been having some problems w/my paypal account. Someone has been trying to hack into it. Twice in two weeks. I talked to a paypal tech and was told that they are accessing my emails. And she advised changing my email password. I have use Tbird for several years and don't remember having a password. But if I do, where is it, and how do I change it?
2. 2 - For awhile now I have been getting an error message when trying to send an email. (I can recieve, but not send). it says: "Enter your password for ***********@suddenlink.net on smtpsuddenlink.net" Where would I find such a password and where is smtpsuddenlink.net? Also could the above problem be related to this one? They started about the same time.

Until yesterday, I had no issues accessing my Yahoo account. However, all of a sudden, the Yahoo login popup has started appearing.

After entering the password, I get the error: "Something went wrong. We could not sign you in. Try again from a different device."

I checked and tried following:

• The authentication method is set to OAuth2.
• Cookies are enabled in settings
• Tried Yahoo account password and app one time password
• Deleted account in Thunderbird and created from scratch. The same login popup appears but fails the same.
• Deleted all cookies from yahoo in the "Show cookies" dialog in the setting.

Any help is appreciated.

I transferred Win 7 Thunderbird Profile (TB)to a Windows machine. It left behind all the other settings, such as when picking up/sending email, passwords are required at the IP to login, get email/send email.

QUESTION: Is there another TB area where the passwords are stored so I can copy those over to the new computer.

I posted this about a week ago, and when I come back, it's gone. That's why I am repeating myself.

A long timer ago, I was told by a user that Thunderbird does not need passwords. It does if you what to get your email. They are setting for each email user. There are 34 under the one TB.

I hope there is a transferable file because changing all the passwords and preference for each account would be the hard way.

I appreciate your taking the time to read this,

~r

While trying to retrieve new messages for one of my email accounts, I keep getting the message "Login to server xxx.xxx.xxx with username xxx@xxx.xxx failed."

I click the "Enter New Password" button and enter the same password that I use to successfully login to the account on a browser, and it STILL fails and keeps showing the same message box.

This started happening this morning. Have others reported this problem? What do I need to check to see if there is a problem in either Thunderbird or in my email account settings?

Thanks for your help!

Hi, I can sign in and all mail accouns work fine. However, i USED to be able to go to passwords then chose show passwords and (after typing my global passsword for TB) I would see my real passwords (not the long string of letters) for each account.

Now I cannot see these anymore. How come and can i see my real passwords for my accounts?

thanks

T-Bird one Yahoo of six accts, repetitive “ENTER CREDENTIALS” My T-bird release: 144.0.1 (64-bit) Desktop: WIN 11 Pro – with all updates

For the last few days, I have not been able to obtain emails on my desktop T-Bird for one of my six Yahoo accounts. And, I cannot send any emails from the account

BUT, I can access the target Yahoo email account via my desktop Firefox, via Android T-Bird and via Android/Firefox. And all incoming and outgoing emails are present. Stymied, I changed the Yahoo acct password. After the change, these three work domains perfectly as before. And again, all incoming and outgoing emails are present.

BUT, the repetitive error with my desktop T-Bird for the one Yahoo account persists. The POP-UP provides a long string in the URL window and the only text shows: “Edge: Too Many Requests” >>>>>>>> I’m not using EDGE [Yahoo must use EDGE for the login error POP-UP] The window in the bottom Task Bar displays: “Enter credentials” [repetitively – ad nauseum].

This is the copy of the Yahoo URL in the POP-UP: https://login.yahoo.com/?src=thunderbird&client_id=dj0yJmk9NUtCTWFMNVpTaVJmJmQ9WVdrOVJ6UjVTa2xJTXpRbWNHbzlNQS0tJnM9Y29uc3VtZXJzZWNyZXQmeD0yYw--&crumb=mdAGY49jGd8&login_hint=name_of_email_acct%40yahoo.com&redirect_uri=http%3A%2F%2Flocalhost&pspid=954010027&activity=thunderbird-imap&done=https%3A%2F%2Fapi.login.yahoo.com%2Foauth2%2Fauthorize%3F.scrumb%3D0%26client_id%3Ddj0yJmk9NUtCTWFMNVpTaVJmJmQ9WVdrOVJ6UjVTa2xJTXpRbWNHbzlNQS0tJnM9Y29uc3VtZXJzZWNyZXQmeD0yYw--%26redirect_uri%3Dhttp%253A%252F%252Flocalhost%26response_type%3Dcode%26scope%3Dmail-w I changed my email account name in the display above to: name_of_email_acct; all else is verbatim.

For clarity all six accounts work without encountering "Enter credentials" on the desktop via Firefox, my android via T-Bird app, my android via Firefox. Five of the six work on my desktop T-bird.

I did not add any extensions in the last week. I did disable all extensions (and restarted) with no change in behavior. I put a 25 cent piece on the keyboard to appease the computer gods – no change.

Yup: cleared cache and cookies. Deleted password from desktop T-Bird repository, but the new one is not recorded. Changed authentication from OAuth2 to Normal and back again- no change

Yes, I waited multiple hours to try again, with no luck.

Thoughts ????

Hi! I think I've removed every tie to an old gmail account on thunderbird, and yet it still prompts me to sign in every time I open it - please help! What can I do to stop this?

Hello,

Just the other day I noticed my Thunderbird doesn't log into my Yahoo account and as a result doesn't update the mailbox.

I get a pop up that asks for Yahoo mail address and then password. When I put the correct info there, all I get is "Something went wrong" message.

I've tried removing cookies, removing saved passwords, removing the account and restarting the PC. None of these helped.

I've also checked the IMAP and SMTP server addresses and ports are ok and it uses the SSL/TLS and OAuth2 for authentication.

Any idea what to try?

Dear people at Mozilla Thunderbird Email: Please STOP sending me emails to solicit access to my Google account. I receive enough junk mail without these solicitations; be decent and erase me from your list. I will appreciate that, instead to being irritated with the continuous pop-ups you are sending me.

In gratitude, Taruno Vega🙂 [edited from public] @coastside.net

Hello, After replacing my PC (Windows 11), I reinstalled Thunderbird. I have 4 GMail accounts. For 3 of them, no problem. But for one, I have the error 'Authentication error. Connection to server is impossible. Configuration, identifier or password look incorrects'. I used default settings. This account is not particular. Issue remains after deleting this account, restarting Windows, and re-creating this account. I've created a new Windows user, then add this GMail account, and no problem. So what do you think of this? The only workaround for me is to switch between 2 Windows user. It's not useful. And I don't understand why this account, which is similar to others, has this issue. Thanks a lot for your answers.

13 Nov. I have been dealing with the problem of the requirement to sign in to Thunderbird using Google. It does not work. I enter my e-mail address, click next, and get a second window that says "Error 400". I tried to get some help with this through a company listed on the internet as Just Answer. That turned out to be a scam.

Someone called me this morning, offering to help me with this problem. The person was from the company The Web Services. While the technician from Web Services was working on my computer for a while to restore my Thunderbird files, he told he that they kept losing the internet connection to my computer. He said they had determined that they kept losing the internet connection, because some hackers were hacking into my computer, while they were working. He showed me a lot of evidence of hacking on my computer, indicating that the 2 technicians from Just Answer who had helped me the day before through long chats were hacking into my computer the entire time they were chatting with me, going through steps they said would solve the problem with having to sign in to Thunderbird using Google. I think the people from Just Answer had tried to create a Thunderbird back-up profile, but had not done it correctly. As a result, all the data within Thunderbird was lost. I cancelled my subscription with Just Answer today.

The technician from The Web Services was able to restore my Thunderbird, including the many local files I have. Some additional formatting of the site still needs to be done, and the correct server settings need to be set up. That is to be finished tomorrow morning. The Web Services person also sold me an anti-hacking firewall, which is supposed to also provide network security.

I am concerned, because on the Mozilla support page, it specifically states that Thunderbird does not offer phone support. I gave this company access to my computer today, so they could restore my Thunderbird files. The Thunderbird files have been restored. Now I see that the issue with trying unsuccessfully to sign in to Thunderbird using Google is still there. So I am right back where I started over a week ago, trying to find someone who can solve the issues that come up when I try to sign into Thunderbird with Google.

I am somewhat suspicious of the company The Web Services, because they called me and offered to fix the problems I am having with signing in to Thunderbird. Please let me know whether it was unwise to let them work on my computer today. Could this be another scam? Thank you.

I saw where there was a same problem liste a couple of months ago but the solution did nto work. As of this morning I can no longer send with my CompuServe Account. There was no change in my settings, and I have had the account in place with Thunderbird for years. I get an error to enter my password again, I do, then no luck. It asks again. When I cancel, I get an alert, sending of the message failed, Unable to authenticate Outgoing Server (SMTP), please check the password and verify the "Authentication method" in "Account Settings|Outgoing Server (SMTP)

I tried change the password authentication from normal to OAuth2. No luck.

No problem with downloading messages; they all come through.

I saved the message to be sent in my Draft Folder and then when going to the web version of CompuServe (really AOL and really Yahoo), my message is saved in the Draft Folder and I can then send it.

Thank you in advance.

Sal

Hello there, I have followed all given instructions to set up my Gmail account on Thunderbird app, somehow I keep getting the same message all the time, I am sure the username and password are right. Never get to the authentication window from Google. Thanks for considering helping. Darwin

Hello, I'm new to Thunderbird, trying to connect my accounts for the first time. I've tried linking my new Posteo email, and I'm getting the same error message that it looks like many people are getting for various accounts (especially gmail) -- "Unable to log in at server. Probably wrong configuration, username or password." It's the correct username (email address) and password, and I'm selecting IMAP, which is the recommended configuration in Posteo's own instructions for linking with Thunderbird. I can't find any trouble shooting info that's not for gmail. (I haven't tried to link my gmail yet).

I would appreciate any help with this matter. I was excited to use Thunderbird, and now I'm wondering if I need to find a different option.

All my "hotmail" accounts, I can not get passed "Authentication" message reads "Authentication failed. Please check the username and password (exchange auth error)

looked up sources best solution would be to try manual mode; states: "At the bottom of the left pane, click the Account Actions button and select Add Mail Account…." My version I don't have this option

I migrated my Thunderbird installation to a new computer. The installation has 25 email accounts and is now requiring passwords be entered for each account including a couple of gmail accounts.

It was my understanding passwords would be migrated when using the export/import tool within Thunderbird. Is this not so?

Do I now need to change passwords for all email accounts? (because, of course these may have been written down years ago but cannot be located at this time. :-( ) Or, is there some way of restoring the email account passwords?

• • • side note: The migration was not seamless but mostly due to my own ignorance. When using the export/import tool from one Linux machine to another I found the following:

- Thunderbird versions must be the same on both computers - After export, file on USB drive was only accessible by root on new computer - export zip file needed to be copied to user account on new computer (from within root account) and ownership changed to [user]: -R (I imagine you could just change ownership on the USB but this seemed easier)

Hello Thunderbird Support,

I’m having a recurring issue with Thunderbird continuously showing a Google login popup, even though I’ve already removed the Gmail account from Thunderbird.

Here’s what I’ve tried so far:

Deleted all Gmail accounts from Account Settings.

Removed all saved passwords (including OAuth tokens) from the Password Manager.

Deleted these files in the Thunderbird profile folder: logins.json, logins-backup.json, key4.db, cert9.db, pkcs11.txt

Deleted Gmail folders from ImapMail and Mail.

Checked “Manage Identities” and “Outgoing Server (SMTP)” — no Gmail entries remain.

Restarted Thunderbird multiple times.

Despite all this, the Google verification window (accounts.google.com) still appears when Thunderbird starts.

It looks like Thunderbird is keeping a hidden OAuth reference to the old Gmail account somewhere in the configuration files. Could you please help me identify how to fully remove this cached Gmail authentication so the popup no longer appears?

Thank you for your time and assistance.

Best regards, Khaled Ben Ali info@baktradingtn.com