Все продукты: форум сообщества

I have just installed Thunderbird v146.0, set up the first mail account (POP3) OK, then tried to set up a GMail IMAP account. I inadvertently gave it the wrong password, so the Account hub throws out the connection with an Authentication error "Unable to log in at server. Probably wrong configuration, username or password".

The problem is I can see no way of amending the password; if I try and set up the account again, it just skips the "enter password" step, presumably because TB thinks it already knows the password for this email account. I have tried the following:

- The "edit configuration" feature in the account hub doesn't have a change password option - The Saved Passwords section in Settings > Privacy & Security doesn't show the Gmail creds, presumably because it failed to set up this account in the first place - I reinstalled TB, having previously deleted the Profiles folder in C:\Users\<username>\AppData\Local\Thunderbird; everything I've read on this suggests this is the one and only place where TB keeps its data. However, when re-entering TB, the POP3 account I set up is still there, so there must be somewhere else that TB is storing its data, I guess the Registry?

Am I missing something? I can't be the only person who has had this problem!

Thanks

when I view the saved passwords, the saved logins window does not work properly. I cannot drag the borders left or right to view whole information such as passwords or provider. The borders just refuse to move. I therefore can only view partial information under any heading. Please help if possible. Thank you.

Thunderbird just updated to this new Nebula version and now my Gmail account isn't working. I have other accounts setup and they seem to still work (Outlook based) It sits there trying to sync my calendar or I get Checking mail server capabilities. It also doesn't shutdown when I exit Thunderbird. What is going on?

I recently transferred my Thunderbird account to a new PC and have been getting a pop-up to enter credentials for a google account every 10 minutes or so. After the pop-up is opened (sometimes in the background), no new mail will be fetched until the pop-up is closed, this is frustrating as I sometimes don't notice the pop-up so seems like I am not getting emails. The pop-up is for Google account, but my mail accounts is from MS Outlook, I don't use Thunderbird for any Gmail and I don't think this Thunderbird profile is associated in any way with my personal Google account.

This is a work computer, so not associated with my personal accounts. I dont want to put my personal Google login here and I don't know how to stop the pop-up.

The transfer was done by copying my profiles folder to the new PC, then installing Thunderbird and creating a new profile, and pointing to the profiles folder. I've had the same profiles folder for 10-15 years or more and not seen this before.

Sam

I just started having issues with Thunderbird. When I open it I'm getting the error: Login to server imap-mail.outlook.com with username has failed. I've tried entering my password, no luck. Changed my password and can open my hotmail account in outlook so I know the new password is right, but still no luck in Thunderbird. After too many Retry attempts I get an error in the bottom corner that says something like: the server is offline or may be disconnected (disappears too quick to catch it).

Thoughts on how to resolve?

Thanks, Kevin

When I try to add my Outlook account, the authentication process requires a password input rather than redirecting to Microsoft’s OAuth2 login flow. My Outlook account is configured as passwordless, meaning I typically sign in via Microsoft Authenticator, biometrics, or a security key. I have already tried deleting and recreating my Thunderbird profile, but the issue persists. Since this is my first time adding this Outlook account, there is no existing outgoing server (SMTP) entry for Outlook in Thunderbird’s list. I attempted to manually configure the SMTP server (smtp.office365.com, port 587, oauth2), but the same password prompt appears, and I cannot proceed.

Hallo, ich habe seit 2 Wochen Probleme mit der Authentifizierung meines Mailaccounds von AOL. Alles was ich Versuche funktioniert nicht. Ich bekomme jedesmal im eingeblendeten AOL Autentifizierungs Fenster die Meldung "etwas ist schiefgelaufen. Ich habe in meinem AOL Account schon mehrerer Male ein App Passwort für Thunderbird erstellt. Habe dieses App Passwort Thunderbird genannt. Konto ist ein SMTP IMAP Konto, die Ports stimmen auch. Ich habe mein AOL Mailkonto mittlerweile in Thunderbird komplett gelöscht und ebenfalls die AOL Passwörter gelöscht. Die Authentifizierungsmethode für outh2 ist angewählt und Cookies sind eingeschaltet.

Ich kann machen was ich will. Die Autentifizierung funktioniert nicht.

Woran kann das noch liegen. Ich bin mittlerweile ratlos.

Frank

I have Thunderbird 102.15.1. I can receive emails from my Hotmail account (set up as POP3), and up until 22/09/2024 I could also send emails through Hotmail.

At some point after 22/09/2024 I am no longer able to send emails through Hotmail.

I have the following setting for the outgoing server (SMTP) (which worked fine until 22/09/2024):

Description: hotmail server name: smtp.office365.com Port: 587 Connection security: STARTTLS Authentication method: Normal password

When I try to send an email I get the following message:

 "Enter your password for adriharp@hotmail.com on smtp.office365.com:"

with the password dialog box underneath.

If I change the authentication method to OAUTH2 for the outgoing SMTP server, I very briefly see the "enter credentials" screen flash up, then the Sending message box appears and Thunderbird hangs until I hit the Cancel button. If I leave it to run, I get this message:

 "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again."

If I try to generate a new app password in my Microsoft account and enter this with the outgoing SMTP server authentication set to Normal Password, I get this message:

 "Login to server smtp.office365.com with username adriharp@hotmail.com failed."

I use OAUTH2 authentication for the incoming Hotmail server (SSL/TLS on outlook.office365.com). This works fine.

My questions are: - does anyone know why this change happened in the last few weeks ? - how can I change my settings in Thunderbird (and/or Microsoft Hotmail a/c) to send emails via my Hotmail account ? - do I need to upgrade Thunderbird to send emails via my Hotmail account ?

I am running Windows 7 on this laptop so I think my options to upgrade are limited to 115.10.01.

Thanks for your help.

Hello,

         Thunderbird 142.0 - to add a mail a/c - auto add fails to login and no manual setup seems available.

Simultaneously login passes to an Outlook e-mail with a written password available. Thunderbird auto seems unable to pass that and so fails to add Outlook e-mail. All commentary welcome. Colin DB

I am not able to login into my gmail account. Whenever I try to sign in, it shows the message as shown in the attached image. I have tried clearing all cookies and cache. Also removed all the extensions to see if it fixes it Please help me. I have Linux Mint 22 Cinnamon Firefox version 131.0.3 (64-bit)

My password automatically enters my account in my computer. It also works on my laptop. No problem. I have not needed to know the password since it goes automatically to my site. I have used the email site for many, many years & it continues to work well. However I want to put the site also on my phone. Going to settings on my computer, the password that is shown does not work when I enter it on my phone? I am not computer savvy but would like to have the site on my phone. I don't know why the settings password doesn't work? Please help. Thanks so much.

I described this problem on this forum a couple of hours ago--but I now know any response to help me will come via email--which I cannot access due to the password problem. I was using Thunderbird mail when up pops this pop-up asking for my password. I have never had to use a password to access my emails with thunderbird email. I tried a Yahoo mail password, a mozilla account password, a thunderbird account password--none are wanted. I can't find where to change a password or add a new password.

How can I get some help not sent via email.

Ruth Lewis [edited email from community support forum]

Hi.

I've been at it for an hour now. Found nothing in the help, a few things in Google that no longer work... I've updated my MS password including Hotmail/Outlook.com, so no I need to do that in Thunderbird. I can't find where that's done ? (thunderbird windows latest release)

"account parameters" has something for the SMTP server, but not for the IMAP one.

Thanks for any help.

Olivier

I've had an Email account with outlook.com for years using Thunderbird. 2 days ago, Outlook forced me to change my password to login using a webbrowser. I changed the account password in Thunderbird and now I can't login. No matter what I try (and the experimental account setup is disabled), I simply get a pop-up window I guess from Outlook stating it can't log me in because cookies are disabled. I don't know which browser this pop-up is trying to use. I've got 3 web browsers (firefox, brave, librefox) on this linux mint PC. I have enabled all cookies in all 3 browsers, but the same error message occurs.

I'm using Thunderbird 140.5.0esr (64-bit) and it worked just fine until the password change. I have deleted all accounts in Thunderbird now and am trying to add my primary outlook account back. This is beyond frustrating. Hoping somebody can help.

how to you get Tbird to stop going directly to the email page! we need Tbird to have a log on page? why does Tbird go directly to email from the icon!!! very bad. .anyone can click on the icon and see all mail

Wenn ich Thunderbird öffne erscheint immer folgende Frage:

Geben Sie ihr Passwort für "[edited]@bluewin.ch" auf imaps.bluewin.ch ein.

Wo finde ich dieses Passwort? Sonst kann ich Thunderbird nicht benutzen.

Mit freundlichen Grüssen Peter Mühlemann