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when I try to start Thunderbird, I get a window that says "Your computer must be restarted to complete a previous upgrade Thunderbird. Do you want to reboot now?. I've rebooted several times now, scanned with PC Matic, rebooted again, tried to uninstall in Control Panel, and get the same window. How do I fix this?

I removed an account (membershipsec.KLcommunitychoir@gmail.com) from Thunderbird but I am still being asked to validate my ID for that account every time I look at my email. It's a Google page that is displayed but it seems to be Thunderbird that is triggering it. How do I stop it?

Thunderbird always turns off the print server every time it is started. I am running version 115.7.0 on a Win 11 OS. This problem began when I last updated Thunderbird (I think?) Jim Teague

I have three different computers that I can use Thunderbird to access my hotmail account. All three computers can have the exact same server settings. One computer refuses to send emails unless I cancel the send and immediately resend.. Thunderbird ver 115.10.1 (64-bit) Windows 10 Home Ver 22H2 IMAP Mail Server outlook.office365.com Port 993 Connection Security SSL/TLS Authentication 0Auth2 Outgoing SMTP Server smtp.office365.com Port 587 Connection Security STARTTLS 0Auth2 Take Note All three machines can have identical settings listed above or various changes like Normal Password instead of 0Auth2 and/or an Outgoing server can be smtp-mail.outlook.com with normal password or 0Auth2... One computer must be cancelled will sending and when resent, it goes... no problem...immediately. If I don't cancel and wait, for it to send on the 1st attempt, it will eventually timeout on the outgoing server. Then I might have to reenter a password. Very annoying. I have been doing this for years. It is my workaround....

The font size for the whole display is far too small. Also the viewing panel for each email is far too narrow but the text when writing emails is huge. Should I go back to an earlier version?

Firefox View Open Tabs is my favorite feature. I (used to) use it daily, but now, even though I have NUMEROUS windows (over 40) and multiple tabs in many of those windows, View Open Tabs is completely empty. I'd very much like to restore that 'index' without losing all those pages/tabs (it's my reading & ToDo list).

Sometime recently, I found it using gobs of CPU even though Javascript was (and still is) disabled, so I found the top CPU process and killed it. Instead of a single page going blank, Firefox crashed. Sometime after that I noticed that View Open Tabs was no longer populating. Maybe that contributed or instigated the dysfunction?

Hi, I can't use Firefox because a captcha won't complete loading. I have uninstalled and reinstalled, cleared cache and disabled add ons. I am using a vpn (PIA). Chrome and Edge both load and operate OK. Thanks in advance.

Captchas are an ongoing issue. Firefox seems to have a LOT more captchas than other browsers. Is there a problem between Mozilla and Google?

Recaptcha isn't working in Firefox. It works in Chrome, Opera, and Edge with no issues, it will either just go to a check mark or open the window with the pictures to choose, on both regular pages and on the Google Recaptcha Demo site Google Recaptcha Demo site. But when I load a page that requires Recaptcha in Firefox, it just spins forever. It was working fine a few hours ago, and I didn't change any settings or anything in Firefox. I was filling out a job application and it worked fine, then I went to another job application and Recaptcha won't work at all, even on the Recaptcha Demo site.

I'm on version 125.0.3 (64-bit), on Windows 10. Not using a VPN or anything like that, just a standard Ethernet connection, with whatever Charter gives me.

Steps I've tried, none of which have helped:

1. Cleared Cookies. 2. Restart Browser. 3. Restart Computer. 4. Restart Modem and Router. 5. Opening Firefox in troubleshooting mode. 6. Ensured Firefox was up to date. 7. Reinstalling Firefox. 8. Turned Connection Settings to no proxy. 9. Turned off Enhanced Tracking Protection. (It's set on standard otherwise, and I didn't change it) 10. Release/Renew IP via Command Prompt.

I'm genuinely at a loss of what to do, after a couple of hours of searching around for solutions. I don't get how it just stopped working in the span of like ten minutes when I didn't change any settings or anything. Firefox is my main browser and it would be a tremendous pain to have to use another browser for any pages that require Recaptcha.

Any assistance or advice to solve this problem would be greatly appreciated!

Yahoo Mail always opens at 170% zoom. It opens normally in Microsoft Edge. All other windows open normally at 100% zoom. I can manually change it back to 100% but, that is annoying to have to do every time. How do I fix this?

Windows 11 Firefix 125.0.3

Thanks, Dan

I am trying to connect to a website but I keep getting error code 522. I've tried using Chrome and it connects to the website with no problem. I've checked my privacy settings and I do not have that website blocked. What else can I check?

When I want to print an email I want the body of the email and I do not want the header information. How do I remove this unwanted script at the top of the email? I have tried ticking and unticking the tick-box for headers and footers in the print dialog to no avail. This question has been asked before but was archived.

Hi, I am looking for some help. I am using Windows 10, Comcast internet, and a VPN. I get error message when my VPN is on saying that my IP Address has bee blacklisted and I can not send or receive emails using Thunderbird. I also get an error within Thunderbird. My VPN Service says its either Comcast or Thunderbird. Been working with Comcast on the issue. Could it be a Thunderbird issue? My VPN Service says to reinstall Thunderbird but no guaranties that will help. Please let me know if there are any solutions I can try. Otherwise I may need to pay more for a dedicated IP Address. Thanks Marc

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

With the latest version of Firefox the menu, etc. have a font size that is TOO SMALL. There are many Mozilla posts about this problem.

https://support.mozilla.org/bm/questions/1260063 https://support.mozilla.org/mk/questions/1395315 https://support.mozilla.org/en-US/questions/1274586 https://support.mozilla.org/bm/questions/1268779

My wife cannot read them. I can barely read them. If this is not fixed soon, we will switch to another browser.

Can the Firefox code writers fix this?

I've been a Firefox fan for years. I thought I'd try Thunderbird. I'm in need of some help please as I'm going round in circles.

I am trying to link my btinternet email account to Thunderbird. Thunderbird cannot do it automatically so I have to enter the details manually.

I have all the right settings according to BT: Incoming POP 995, SSL enabled but not StartTLS. Outgoing Port 465, SSL enabled not StartTLS. mail.btinternet.com is used.

The User Name and Password are correct but Thunderbird cannot connect to the account. There are no Firewall issues.

Something is happening because BT have notified me of potential unauthorised access and I have to reset my BT password. Even when I enter the new BT Password Thunderbird cannot link to the account.

Any suggestions as to what might be causing the problem? Thanks.