Отображение вопросов с тегом: Показать все вопросы
  • Решено

Keep getting message "Failed to check for updates."

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until … (читать ещё)

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

Задан R_Welsh 1 неделю назад

Дан ответ R_Welsh 6 дней назад

Thunderbird won't start on second and subsequent attempts after upgrade to 115.10.0 today

I've been using Thunderbird for years and have never had this problem. Since the upgrade today, after I run Thunderbird once and close it I can no longer start it up aga… (читать ещё)

I've been using Thunderbird for years and have never had this problem. Since the upgrade today, after I run Thunderbird once and close it I can no longer start it up again. I have to reboot or use Task Manager to kill it in order to run it. This is on Windows 11. Please help - not an acceptable workaround for long. Optionally, how do I downgrade to previous version? I should know better than allow automatic upgrades.

Adding a couple images below, when it has started successfully it shows as one of the Apps in Task Manager. When I close it, Thunderbird drops into the Background Processes but doesn't end. I have to kill it here in order to start it again.

Задан Doug 1 неделю назад

Последний ответ от Wayne Mery 6 дней назад

  • Решено

monitor does not work: Application error: a client-side exception has occurred (see the browser console for more information).

No way to ASK a question in the Monitor section, there is no GET HELP button. Application error: a client-side exception has occurred (see the browser console for more i… (читать ещё)

No way to ASK a question in the Monitor section, there is no GET HELP button.

Application error: a client-side exception has occurred (see the browser console for more information).

In general, getting to the "ask a question" button in the support website is like finding hens teeth.

Didn't there used to be a Discussions forum, where you could see all of the questions being asked?

Задан FireFoxSucks 2 месяца назад

Дан ответ FireFoxSucks 2 месяца назад

  • Решено

Authentication failure while connecting to server imap.gmail.com.

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show… (читать ещё)

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show, so I know it is for the email account just removed. I re-add the email address and enter the email address and password and let it find the config itself. Click Done, and get the Mozilla Thunderbird Email wants to access your Google Account again, then click Allow and get the Authentication failure while connecting to server imap.gmail.com. message in the bottom left of my desktop. How can i get gmail to work again please.

Задан Jason Carroll 4 месяца назад

Дан ответ sfhowes 4 месяца назад

Can't remove email account from Thunderbird

There is an email account profile on my Thunderbird email program and I simply cannot get rid of it. I have tried everything including running the program as an administr… (читать ещё)

There is an email account profile on my Thunderbird email program and I simply cannot get rid of it. I have tried everything including running the program as an administrator and nothing works. None of the instructions to remove an email account anywhere on this forum works. When I go into the account settings, there absolutely no selection for me to remove a particular email account/profile from Thunderbird. I have removed Thunderbird, wiped out all traces and profiles for Thunderbird, reinstalled Thunderbird and this particular account keeps coming back. I bought a new computer, installed Thunderbird on that, and this particular email account suddenly appears on the new installation on a new computer. I can't get rid of it. I brought both computers to a technician and they scanned for viruses, trojans, etc., etc., etc., and there is nothing there, but this email address account keeps coming back on any computer I have installed Thunderbird, including new computers that are new out of the box. The email account I want to remove is clogged with spam and tying up my internet connection and the ISP (Charter Communications) will not help me by eliminating this particular email account. I have followed multiple instructions I have found on this forum about how to remove an unwanted email account from Thunderbird and not a single one works because the selection to do this does not exist in Thunderbird. All I get is asked for a password for the email address that the ISP says doesn't exist, but it is being flooded with hundreds of thousands of emails that get sent to this email address in my Thunderbird program. Every time I run Thunderbird, it locks into this particular account and downloads emails until my hard drive is full and crashes. Is there a way to get rid of this email account on Thunderbird or do I just remove the whole program from my computer and use something else?

Задан FedUpWithMozilla 5 месяцев назад

Последний ответ от david 5 месяцев назад

  • Решено

Resetting Thunderbird after Cox.net e-mail has transitioned to Yahoo.com e-mail

Cox.net is transitioning from in-house e-mail to e-mail handled by Yahoo.com. Our cox.net addresses are supposed to (and apparently have) transitioned so that they still… (читать ещё)

Cox.net is transitioning from in-house e-mail to e-mail handled by Yahoo.com. Our cox.net addresses are supposed to (and apparently have) transitioned so that they still work, but are processed through pop.mail.yahoo.com.

It is my turn to be transitioned and I have been successful in doing so to the extent that I can send and receive using my address(es) ...@cox.net through Yahoo web mail and on my Samsung phone. I have not, however, been successful in either sending or receiving mail using Thunderbird on my desktop.

I have been successfully using Thunderbird with POP settings for years with four different cox.net addresses. [I'm currently just trying to get two of them working -- unsuccessfully.]

I am using Windows 10 on a Dell desktop. I am using Thunderbird 115.9.0 (32 bit). I have reset the POP and SMTP settings as directed by Yahoo. One of the errors I receive is: "Error with Account .... Sending of password for ...@cox.net did not succeed. Mail server pop.mail.yahoo.com responded (SYS/TEMP) Server Error - Please try again later." It then asks me to retry or enter a new password. I have checked the passwords saved by Thunderbird and they are correct.

I suspect, that with all the Cox accounts being newly routed through Yahoo servers that I am not the only Thunderbird user experiencing this problem. Does anyone have any suggestions? Is it likely to help if I uninstall and reinstall Thunderbird? Would I loose all my mail, etc. if I did that? [I did the delete and add account in my phone and that was successful, but I wasn't concerned about losing mail there as it is all on my desktop.]

Thanks in advance. billb1111

Задан billb1111 1 неделю назад

Дан ответ christ1 5 дней назад

  • Решено

Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (читать ещё)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Задан Maria Quetell 1 месяц назад

Дан ответ Sean Thomas 1 месяц назад

  • Решено

The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials.

I can't receive emails at any address from those in Thunderbird. I have several addresses, some in Gmail but not all. And in each of them I get this message: The STAT com… (читать ещё)

I can't receive emails at any address from those in Thunderbird. I have several addresses, some in Gmail but not all. And in each of them I get this message: The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials. I am using version 115.5.2

Задан Silvio Hecht 4 месяца назад

Дан ответ Agent virtuel 4 месяца назад

Not all emails are showing in inbox

Hi, I installed the latest Thunderbird on OS X Monterey for a friend and am using an Imap email account. Sending and receiving emails is working correctly. The problem is… (читать ещё)

Hi, I installed the latest Thunderbird on OS X Monterey for a friend and am using an Imap email account. Sending and receiving emails is working correctly. The problem is viewing what is in the inbox, it shows a certain number in the inbox but not all of those messages are showing up, some are missing. I've played around with the settings but I didn't see anythng that could help me out. On my own computer this works correctly, when I see a number in the inbox, it does show all of those email messages. Not sure what is going on, maybe it's simple like a setting not done correctly, or I missed something. Anyway, any help would be appreciated.

Thanks

Задан t51 1 месяц назад

Последний ответ от Matt 1 месяц назад

Deleting email account: Remove is greyed out

Trying to delete an email account that is no longer used. System continues to attempt to read from the provider because I cannot remove the account and is delivering erro… (читать ещё)

Trying to delete an email account that is no longer used. System continues to attempt to read from the provider because I cannot remove the account and is delivering error messages every few minutes which is very annoying.

I've gone through Account settings>Remove account>Confirm remove BUT the only active option is Cancel. The Remove and More Info buttons are greyed out.

Задан Chris 2 недели назад

Последний ответ от Chris 2 недели назад

Opening .pdf

Thanks guys for screwing up my day with your latest update. I used to be able to download a .pdf and opening it in my ,pdf reader. I NEED to do this for tax reconciliatio… (читать ещё)

Thanks guys for screwing up my day with your latest update. I used to be able to download a .pdf and opening it in my ,pdf reader. I NEED to do this for tax reconciliation purposes. Now your crappy program has decided to open .pdfs in itself and I cant get a downloaded copy any more. What the hell was the programmer thinking? Yes I have gone to Applications and checked that it is set to my .pdf reader. Please fix this before I get fined by the tax office.

Задан cemax12001 4 месяца назад

Последний ответ от jscher2000 - Support Volunteer 4 месяца назад

Can't export contact list

Running 115.5.0 and want to export my contact list to be able to use it in a spreadsheet. The export function in the Tools dropdown only allows for export of "accounts, m… (читать ещё)

Running 115.5.0 and want to export my contact list to be able to use it in a spreadsheet. The export function in the Tools dropdown only allows for export of "accounts, messages, address books and settings to a ZIP file." What happened to the ability to export just the address book separately to a csv file? Please help. Thank you.

Задан jmuenzfeld 4 месяца назад

Последний ответ от david 4 месяца назад

Thunderbird stopped getting emails for all of my accounts. The same for my wife's computer

As of the morning of Nov 16th, my Thunderbird has stopped getting emails for all of my accounts. The same for my wife's computer. Was there some sort of Windows update th… (читать ещё)

As of the morning of Nov 16th, my Thunderbird has stopped getting emails for all of my accounts. The same for my wife's computer. Was there some sort of Windows update that locked things from connecting? It is not my email servers as they all work on my phone.

When I select "Get Messages" the blue bar in the lower right corner is up for a minute, goes away and no messages. It will let me send messages.

I also tried to completely uninstall Thunderbird, it indicated all information removed. Downloaded 115.4.3, installed, started and the exact same Thunderbird came up, complete with all of my emails. Obviously different definition of ALL.

Задан ralph64 5 месяцев назад

Последний ответ от ralph64 5 месяцев назад

Threaded Messages

Ever since the last "upgrade" which is terrible I get my emails in threads. Does anyone know how to get rid of the stupid threaded messages? I've tried everything. All I … (читать ещё)

Ever since the last "upgrade" which is terrible I get my emails in threads. Does anyone know how to get rid of the stupid threaded messages? I've tried everything. All I want is emails to be listed in the order I received them. I DO NOT WANT THREADS

Задан loren6 5 месяцев назад

Последний ответ от KuchleiT 2 месяца назад

OneDrive search stopped working in Firefox

I am using firefox 120.0 version. I use OneDrive extensively, but now when I open a folder and type my info to search on. It no longer works. I have cleared cache. I ha… (читать ещё)

I am using firefox 120.0 version. I use OneDrive extensively, but now when I open a folder and type my info to search on. It no longer works. I have cleared cache. I have uninstalled/reinstalled. Power off/Power on my system. Confirmed I am using the latest version. The search on OneDrive works in Chrome, but I prefer using Firefox. Any other suggestions I can try?

Thanks

Задан Vince 4 месяца назад

Последний ответ от zeroknight 4 месяца назад

qr code not recognized on firefox is recognized on edge

To identify myself I had to scan a qr code on a website using my phone. This used to work in firefox but it doesn't anymore. It still works in edge. I'm using firefox 119… (читать ещё)

To identify myself I had to scan a qr code on a website using my phone. This used to work in firefox but it doesn't anymore. It still works in edge. I'm using firefox 119.0.1 x64 on windows 11 home 22H2. How can I fix this?

Задан KDAM71 5 месяцев назад

Последний ответ от zeroknight 5 месяцев назад