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When I selected the TB icon a window came up saying I must set up my existing email account. I fill in my name, my eddress and password. The next window that comes up shows TB found mobile.charter.net but my email was set up using email.twc.com. The port numbers are the same but the server names are different. When I complete this activity the end result is that my information if rejected. I attempted to configure it by hand but it too was rejected. I am using an HP desktop with the latest Win 10 OS. I don't know what to do.

I would like to see the sender's email address in lieu of a name.

The inbox SELECT COLUMNS TO DISPLAY does not offer an option to DISPLAY THE SENDER’S EMAIL ADDRESS.

Both From and Correspondents display the same names. Perhaps replacing one of those with the SENDER’S EMAIL ADDRESS?

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar issue with Safari. This does NOT happen on my iPhone using the same two browsers. This also does not seem to effect Google Maps or embedded Google Maps, but embedded maps from other services. Anyway, I'm posting here because Firefox conveniently provides crash data, I'm not sure what else the cause could be and I'm hoping someone can help.

Two websites this has been consistently happening with are The Empire State Trail bike path (https://empiretrail.ny.gov/) and a NYC vaccine finder website (https://vaccinefinder.nyc.gov/). Firefox immediately crashes, though with the EST website it seems to be tied to the pathway of the trail being drawn (crashing after I've zoomed in a few times and the path has to regenerate). Safari doesn't totally crash, but forces a site reload and after it fails a second time says it can't display the site.

Any ideas what the issue could be? I'm on the latest version of Catalina (10.15.7), Firefox and Safari and seem to have all security updates for all.

Here's a link to the latest crash data: https://crash-stats.mozilla.org/report/index/1389c870-51cf-4790-b0a0-fd01f0211202

Ok, this might be REAAAAALLY weird that i'm talking about a firefox version that was released in 2012. But i really need it on this windows 2000 VM. The problem is firefox 9 - 12 is not loading any websites or webpages. It crashes instantly upon opening them. Versions lower then firefox 9 - 12 work flawlessly. Probably nobody will answer this but it is really important for my VM.

Firefox - Android I don't seem to have an option to move a bookmark into a new bookmark folder.There is supposed to be an option in the menu (after you click and hold the selected bookmark) but the menu only has 3 options - 'open in new tab  :. open in private tab. :. Delete. '. -. Am I missing something ? Can anyone help

Recently I upgraded my Windows 10 to Windows 11 and since doing so, I've had consistent errors while browsing the web on Firefox. Most notably the "Humm. We're having trouble finding that site." error message.

For example, when visiting, say Verizon.com, the tab will display the aforementioned error to which I press Try Again and the website loads correctly every-time. No hiccups on the refresh.

I've tried the following:

1. I've performed a completely clean uninstall of Firefox and then reinstall
2. Cleared all browser history/cache
3. Removed all extensions
4. Disabled IPv6, HTTPS Over DNS, No Proxy
5. Ran through Firefox's troubleshooting
6. Used Firefox Troubleshooting Mode in the Browser
7. Tested that the problem does not happen while using Edge

I've never had a single problem on Windows 10 with Firefox. Curious if others are experiencing the same issues and if there are any fixes. Nothing else on the PC has changed.

• Windows 11 21H2 2200.348
• Network driver is the latest Win11 edition
• Firefox 95

'Release 96.0.1 Does Not Work with Our Ariba PunchOut Catalogs' Users can punchout and add items to the Shopping Carts, but when they try to return the items from the cart back to our local Ariba Application, users receive a "Token Expired" error. When they click the button to return to the Ariba application, there are no items in the requisition.

We experienced the same issue when Chrome released version 80 in February of 2020. We have been recommending Firefox as the preferred browser but now it has the same problem.

Can you provide some way for users to run an older version of Firefox? Version 95.0.2 Works great. I have not upgraded to 96 yet due to this issue. However, many campus users have already installed 96.0.1.

Currently in our environment, only Inernet Explorer or EDGE running in IE mode work with our Ariba Application. Should we advise our campus users stop using Firefox now?

I am going around in circles here. I have searched and all the options I have found appear to be out of date or don't work. All I want to do is increase the size of the fonts I see in the left hand folders list and the folders message lists in the main panel. It's far too small for me and everything I have tried makes no difference. Please guide me.

I'm using freshly-downloaded Firefox version 102.2 on a brand new laptop (Windows 11 Pro version 21H2), and every single extension is showing a "Installation aborted because the add-on appears to be corrupt" message when I try to install. I have tried checking for updates, quitting and reopening firefox, restarting my computer, refreshing firefox, uninstalling and reinstalling firefox, as well as any and all combinations of those. I've scoured these message boards and nothing is working for me. Please help!

When downloading my Audible Library via Firefox (latest update) tha downloaded fies in AAX format, are appearing in my Downloads Folder as .MP4 format. Convertion to MP3 works, but is messy. I`m informed by Audible Support that the fault lies with Mozzilla.! Regards, Tony Jackson

Unfortunately, I downloaded “SaveFrom.net Helper” without reviewing it.

Since downloading it I have been receiving a alerts from “McAfee WebAdvisor” about “dangerous pages blocked”.

I was able to remove the “SaveFrom.net Helper” add on in Firefox, but am unable to remove the “Savefrom.net Helper” bookmark tab which has high jacked my normal Firefox Bookmarks.

I can no longer easily see my Firefox Bookmarks and have to keep opening the Firefox Application Menu, then select Bookmarks, then select Manage Bookmarks in order to see my bookmarks.

Can you please advise how I can safely remove the “SaveFrom.net Helper” bookmark tab which has high jacked my Firefox Bookmarks.

Since upgrading to Firefox 99.0.1 when I bookmark a web page into a specific folder, the URL does not appear when I open that folder. A restart of Firefox does not fix the issue.

But if I try to Bookmark the same page again, I am asked to edit it. So it must be in the folder but it is not visible! Help!

I have noticed for awhile now that when I load my Firefox homepage its keeps taking longer, certainly longer than it used to take. Also, when I load a You-tube video it takes about a minute for things to work properly. The video and audio are erratic and skipping and simply disjointed for about the first minute, but then after that period of time the You-tube video runs OK, both audio and video. Something seems to be causing those problems recently that I didn't have previously. The problem seems to just keep getting worse also. I would appreciate any input and suggestions that may help the problem. Thank you.

Thunderbird’s connection to one of my gmail accounts failed today.

I removed the account and then tried to add it again to Thunderbird.

When logging in using a Google generated App password, I receive the following message:

"400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know."

OAuth2 is in place, and I’ve carried out all other recommended checks I can find on your website. My other Gmail accounts are working fine.

Please can you help? Many thanks.

Hello,

I am using Firefox version 92. The screenshot function is not working, both if I right click and request a screenshot from the slideout menu, and if I request a screenshot from the shortcuts/overflow menu (scissors icon). I have attached a screenshot (taken with ‘prntscr” through windows) png of the result that takes place on my screen. The screen will freeze with this image of a large X until I do a refresh of the page. Cntl-Shift-S also does not work. I have tried clearing the cache, running FF in safe mode, refreshing FF, reinstalling FF, and I have ensured that the extensions.screenshots.disabled setting in about:config is set to ‘false’ (also toggled it to ‘true’ and back to ‘false’). I have attached a screenshot of all the settings in about:config that pertain to screenshots.

Thank you for your help.

The possibility of moving icons of those extensions will be a huge improvement.

Please send through to the right department. If those functions still aren't available jet.

Thanks a lot, See the attachment for the example image.

Yesterday when I installed the 96.0 update it has forced my background color into a dark grey and ignores the background color setting. I would like to know if there is a setting, add on or update that can return this to normal. The theme I am using has not been updated in 2 years so I am fairly sure the update has caused this.

Hi,

TB 91.5.0 on Windows 10 (with profile folder excluded from virus scan)

The latest update to seems to have resurrected a problem with saving copies of sent emails. Sending works fine, but copying of the sent email to the sent folder causes the send dialog to hang. Disabling the "Place a copy in:" option in account settings eliminates the problem. Using the "Other" option to place it in a local folder works *that is not part of a unified folder* works OK.

I have tried repairing folders and deleting the sent files inside "smart folders" in the profile, with no luck.

Older details here: https://support.mozilla.org/en-US/questions/1363781

In a world where respondent's often draft messages about a new subject by lazily replying to messages on an old subject, does anyone find Threading helpful? Why is it now the default.

After View/Sort by/Unthreaded then propagating that by "apply current view to all folders." All folders do in fact sort by unthreaded. But if I create a new subfolder it defaults to sort by threaded. Please, is there anyway to entirely disable Threading?

I "upgraded to V90. since then, the URL box is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reason Dev Tools). I've gone in about:config and set all variables to False, yet they reset themselves to true every time. How do I disable the DevTools. Thanks