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Hi. Somehow, in Thunderbird Mail, I moved the "Bulk" folder into the "Trash" folder and now I can't reverse that. Some of my mail is going to the "Bulk" folder and I'm forgetting to check that, thus missing emails. Is there a way to move that "Bulk" folder back where it belongs? thanks in advance

Hello, I have marked a number of emails as junk in the Suspected Spam folder. Why are they not immediately moved to my junk folder? Or do I have to move the marked emails there manually? Or is it better to delete them manually immediately after marking them?

Best Regards

Right now when blocking a sender the deleted message go to "Trash".

How can I do a "hard/permanent delete"(Shift+Delete) when blocking a sender? Can this be done so that it bypasses the Trash and is permanently deleted?

Hello,

I am requesting immediate assistance with a critical and persistent problem in Thunderbird.

For my Google Workspace account max@dantanas.com

, Thunderbird refuses to create or recognize a Junk/Spam folder. This is not a cosmetic issue — it directly affects email safety, filtering, and daily usability.

Summary of the Issue

Thunderbird does not automatically create a Junk or Spam folder for this account.

Attempts to manually create a Junk or Spam folder fail or are ignored.

Thunderbird’s junk filtering settings for this account are disabled or inaccessible, making filtering impossible.

Other clients (Gmail web, Outlook, mobile apps) create and use a Spam folder normally, which shows the problem is specific to Thunderbird.

This problem has persisted across restarts, folder repairs, and full account removal/re-addition.

Why This Is Critical

Without a Junk/Spam folder, Thunderbird cannot move suspected spam anywhere, leaving the inbox vulnerable.

The built-in adaptive junk filter becomes unusable.

Thunderbird does not comply with Gmail’s standard IMAP folder structure.

This issue prevents Thunderbird from functioning as a secure, reliable mail client for this account.

Steps Already Attempted

Removed and re-added the account multiple times.

Forced folder synchronization.

Repaired folders.

Reset folder permissions in Gmail.

Verified IMAP settings (X-GM-EXT-1, special-use flags, etc.).

Tested other devices — only Thunderbird fails.

Expected Behavior

Thunderbird should automatically recognize Gmail’s [Gmail]/Spam folder as the Junk folder OR allow me to assign one manually.

Instead, Thunderbird behaves as if the account is not permitted to have a Junk folder at all, which is incorrect and breaks essential functionality.

Request

I need help determining:

Why Thunderbird is refusing to create or map a Junk/Spam folder for my Google Workspace domain.

Whether there is a known bug with Gmail Workspace integration that causes Junk folder support to fail.

How to force Thunderbird to recognize or create a valid Junk folder.

Whether this issue requires special IMAP flags, folder mapping changes, or intervention from Thunderbird developers.

This is not a minor inconvenience — it prevents Thunderbird from acting as a secure or usable email client for this account. I would appreciate prompt assistance or escalation.

Thank you, Max Makowski max@dantanas.com

I am trying to create filters for all the spam I have been receiving. It mentioned a tools menu for adding additional filters, but I am not seeing a tools menu anywhere,

Is the feature supposed to behave this way? I find this rather tedious. Am I missing something here?

Current behavior:

My installation does not seem to automatically execute spam filtering for unified folders or saved searches. As soon as I manually select one of the included folders within - e.g. an individual mail acccount's inbox - the algorithm triggers and everything works as expected, but only for the one folder I clicked. This leaves me with having to click through all my mail accounts manually to make use of the adaptive junk mail controls function.

Expected behavior:

Selecting a unified folder triggers junk mail controls for all the included folders and moves messages to the respective junk folders automatically.

There are certain emails that I receive that are *absolutely known* spam. I want these (but ONLY these) deleted as they come in.

I understand that one need to tick the "delete" box in Settings, but this seems to giver Thunderbird the right to delete anything that 𝒊𝒕 determines is spam. I don't want that. I want ONLY my own predetermined spam to be deleted.

And by deleted, I mean just that. Thunderbird just piles them up in the Trash folder, and this gets to be a big pile. Because Thunderbird makes mistakes, cannot just let it delete everything it determines to be spam, and so I have to go through this long list of junk in the Trash folder, which is annoying (because there's surely a better way that no one has implemented yet) and time-consuming.

I've made my own "delete" filter. It runs first (it's the first filter in the list), "before Junk Classification" and "Getting New Mail". Anything on this list should be deleted, because that's the ONLY action I have in this filter. If you're in here, you're gone.

Except your not. The filter is (for some reason) NOT run when new mail arrives. Instead, I have to open the filter, and choose "run on Trash folder". Then it works. But is THAT the design?!? Why is it not deleting arriving mail that meets the criteria?

There is also the problem now (as spammers have gotten more proficient) of the random character string preceding the @, followed by a domain name that you dare not mark as spam (for example, yahoo.com). These random characters are indeed random, and constantly changing, so you cannot filter on the address. But it seems to me some bright person might come up with something like "if 'known domain' is NOT preceded by 'known sender', delete". (This would require a user [me] to be very careful, or I could lose a new respondent who is not spamming me.)

But the point here is this: Over time, I have a great "delete" filter. Mail that this filter catches makes NO mistake. I want these messages (but ONLY these messages) to be gone when mail is retrieved. I don't want them in the Trash. And I don't want to have to take the time to run that filter on the Trash, because no one has created an extension that allows me to do this with a single click.

I would pay/donate, for this capability. But I can't bring myself to donate, or pay, when I have to go through a big Trash pile full of mail that, according to my filter, I should NEVER even see.

Other suggestions entertained of course.

But I'm spending too much of my life dealing with things that should be automated.

Regards,

I have noticed that quite a few emails have gotten into the junk folder despite the fact that they meet the criteria to be filtered by my own custom message filters and I have those filters set to run before junk classification. So it seems the junk filter is actually being applied prior to my own message filters. I'd really like to just turn off the junk filter entirely because I like to make my own filters to catch things that I deem as junk, (and that is how it worked on my old version of thunderbird that I had on my old laptop). Is it possible to turn it off, and if so, how?

If it is not possible, then it would be good if this apparent bug were fixed.

I included a screenshot showing just one example of an email from an address I had created a custom filter for in the junk mail folder.

I empty the trash in my All Mail and then it all comes flooding back in and I get this message:

The folder 'Inbox on redacted@gmail.com' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again.

I don't know how to do the two things being suggested.

Please help.

Thank you.

Sharon Loeschen

Hello,

I have defined about 45 simple filters to get rid of spam. They are all based on keywords found in subject or sender.

All of them are enabled and set this way :

Apply filter when : _ Manually Run X Getting New Mail ( Filter before Junk Classification ) _ Archiving _ After sending _ Periodically, every 10 minutes.

Perform these actions : 1. Set Junk Status to : Junk 2. Move Message to : "super-junk" folder 3. Mark As Read

See example in attached image.

PROBLEM : They do not run automatically when new emails are received. But if I run each of them manually, they work.

QUESTION : What is wrong ?

Thanks !

I started using Thunderbird in hopes it would remove emails from specific email addresses because I don't want to sort through junk emails. The filter I created is not automatically deleting them but If i run it manually it does. I've attachedd a screen shot showing my settings. Am I doing anything wrong? My understanding it that Thunderbird offers this functionality but please let me know if they do not.

Is there a spam file for thunderbird? I haven’t been able to find one. Xfinity has a spam box on my site. I had mail sent to me and could not find them on thunderbird or Mac mail but I Katerina found them in the xfinity spam folder..

I don't want to go with any more clicking spam emails as spam BS.

I don't want any more junk email filters and all that crap.

I want a universal block, that deletes all incoming messages, from spammers and unknown senders, who are NOT already in my contact list.

You know I send some one an email and they are NOW in my contact list.

So they can reply.

But if they are NOT in my contact list, they are spammers.

I do not want to be forever clowning around with deleting the spam from scam artists.

If it's an unknown sender, I want them automatically blocked and deleted.

I am pushing this in gmail too, and now in Thunderbird.

Thanks in advance.

My deleted folder is missing so when I try to delete emails nothing happens. I have one in the Local Folders setup, so I can drag emails to that to remove them, but I don't have one in my "normal" account. How do I restore/create one?

Running version 145. Trash/Junk processing has been named SPAM. I have never had any SPAM folders. Where do the deleted notes go? Why the change? How do I setup the SPAM folders so that they function. Lets have some consistency in naming and processing. Why when the update/new release is installed does it not retrofit folders. You are confusing me with your gratuitous changes. I am not a computer expert.

Regards,

I have had an online newspaper subscription for quite awhile and suddenly the paper stopped coming, soon after I had paid for another year. I emailed the company and they said to "check my spam folder" but I want all spam to come to my inbox so I can see if it is really spam. I also got emails from a scrapbook company I buy from frequently and those emails have stopped coming also. I am wondering why those emails are no longer coming through, and if there are other emails that also are no longer arriving that should be coming to me. And how to get them to come again? The newspaper is Casper Star Tribune <trib.com> from Casper Wyoming The scrapbook company is Echo Park Paper Co <Echoparkpaper.com> Thank you for your help it is much appreciated,

I have a valid correspondent email address, that no matter what I do it keeps sending his email to spam.This started about two months ago, up till then there was no problem. (A) where do you hide the list of email addresses that are being considered as spam? (B) if his email address is not there, what else can I do to fix this annoyance. Asking him to change his email address is not an option.

I want to COMPLETELY turn off junk filtering in Thunderbird. I want ALL emails to appear in my Inbox. I want NO junk filtering. TB has started marking many emails as Junk in 1 of my 2 email accounts & automatically moving them to the Junk folder. These emails often are important and should never be classified as Junk. This is a serious problem.

Under Selection in Junk Filtering, I have NOT marked/checked "enable adaptive junk mail controls for this account." Also under Selection in Junk Filtering, I have NOT marked/checked "Trust junk mail set by." Under Destination and Retention, I have NOT marked/checked "Move new junk message to:". HOWEVER, there is a section under this category, i.e., Destination and Retention, for move to "junk folder on rdsurber@charter.net" that is currently marked/checked that I cannot access in order to unmark/uncheck it.

What can I do to ensure that absolutely NO emails are automatically marked as junk & NO emails are moved to the Junk folder? I would greatly appreciate help with this issue. Thank you!