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I tried to use Thunderbird today,.. to find the interface was broken, menus were blank, so no ability to look at anything., and error message inferring there was a menu config issue was all that was shown. I duly removed Thunderbird as a snap install, which took a long time as it seemed to be making a backup to somewhere. I then reinstalled Thunderbird 128.11.0esr (64-bit) on my ubuntu 24.04,.. having setup the isp email credentials,.. all seemed fine,.. I then proceeded to import what I assumed was my old local folders... And this is where things went wrong, as I seem to have lost all my archived 2025 emails,.. I say somewhere,.. as I don't seem to be able to find them, I have used the 'find' command to locate anything with 2025 in the file name,.. but without success. At the moment I have a multi-structured 'local folder' entry, but nothing with 2025 in? I anyone able to shed some light on what I may have done wrong Many tx

For a few days a banner persists on the lower left of the message window. It obscures content. ""Upgrade to Thunderbird Release"" I have checked twice to make sure there is no update available. Why does this annoying message persist after I run the update. I have rebooted the application multiple times. I do not want to click "Learn more" on the annoying banner promoting "Get monthly updates. with new features and improvements in the new Thunderbird Release" Is it malware? If the application is up to date why are you forcing me to "Learn more"? This is not a good user experience. My MacBook Air is up to date. Thunderbird release 128.11.1esr

The first problem cropped up immediately: Thunderbird has done a pretty good job for years of recognizing my email preferences for Inbox, Trash and Junk; now it no longer delivers email to my Inbox or Trash at startup. Almost all of my email goes to the Junk folder, including that from whitelisted senders. All of my individual spam filters and my whitelist are set to act when email is received, but I have to run the whitelist manually to get it to work (sometimes more than once). The only way I can get things into the Trash folder is to put them there manually, as TB apparently has forgotten everything it learned about my email preferences. I did take the opportunity to update my Whitelist (though to no avail), so I guess I'm sort of glad that I was goaded into doing so. But it hasn't helped.

As of tonight, I can't write or reply to an email or edit an email draft because TB locks up while it is "Copying messages to Drafts..." I've had to close TB ten or twelve times, and I've not been given the opportunity to make a bug comment during the closing routine.

I have emptied the TB cache in hopes that doing so would clear up these issues. Though that works well in Firefox, it didn't help with these problems.

I also am not too happy about the disappearance of the File Edit ... folder bar and its being replaced with a hamburger drop-down menu at the upper right, but at least it will suffice once I've unlearned almost thirty years of doing things a certain way.

I really don't want to stop using Thunderbird. I like the program, and I'd hate to have wasted the two solid weeks it took to get Yahoo! Mail to acknowledge its existence and let me connect to their service, which I did under duress. Not that I'm a masochist or anything.

Windows 11 Ver. 24H2 (OS Build 26.100.4351) Thunderbird Ver. 139.0.2 (64-bit) HP something-or-other tower computer, vintage 2021

(The topic is the closest I could pick from the dropdown.)

After a disaster last October appearing after a macOS update, I have been working to get back to where all is normal. Apple asked me to erase and reinstall macOS. I was using TBird (some struggles) right up to doing the erase. My question:

Is there some data in the backup ups of the profiles that identifies the TBird version that was last using the profile?

This might also help me: is there is some data in the .app files that identifies what version of TBird the Package "file" is for.

Thanks for your help.

This latest version of Thunderbird has all sorts of bugs. I can't open or view email, can't save drafts & send messages (get errors: failed to save drafts & send message). I constantly reinstall the app: works fine at 1st; but then the same bugs keep resurfacing. Is there a way to go back to the earlier release version? Thunderbird was working fine before this latest version was installed.

So I just noticed after downloading the new update to Firefox, version 139.0.1 that something new came up in my task manager called Crashhelper. Never seen this before. Closed it down and it seemed to have no issues shutting down at least. I haven't had Firefox crash in recent months, so I'm assuming that this cropping up might be a glitch of some kind? I looked this up to see if anyone else had this issue, and it seems someone on Reddit did encounter this, on Linux, and another on Windows also seems to have run into it. How do we stop this from coming up whenever we start up the browser?

I would like to be able to download thunderbird addons as part of a automated provisioning process using ansible. I am currently unable to download addons due to cloudflare bot protection. Is there an authorized/authenticated means available to achieve this?

We have several windows 11 computers accessing a single Thunderbird profile one-at-a-time. After one of the computers updates Thunderbird with the auto updating, the other computers get an out-of-date with profile message and then we have to download and upgrade to the new version of Thunderbird manually.

It would be very nice if when the out-of-date with profile arises that the user is given the option to update their installation of Thunderbird, i.e., invoke the auto update.

Thanks.

Is there any way to find out if a point release is coming? In other words, I'm running 142.0.1. I'd like to know if a 142.0.2 is going to be released. Not necessarily when, but just if one is in the works and will be released at some point.

Thanks.

Installed latest beta....updating from the prior version Font size in folder list has changed....Font in subject and correspondents remains unaltered

This change was immediate. No input from me. My preferred font sizes remain the same as used for the past several months in the beta

Troubleshooting steps do not 'fix' etc

Reboot and/or exit T'bird and restart shows no change

Last update Log : Linux Mint Cinnamon 22.1:

2025-06-28 10:28:15+1000: sUsingService=false 2025-06-28 10:28:15+1000: sUpdateSilently=false 2025-06-28 10:28:15+1000: isElevated=false 2025-06-28 10:28:15+1000: gInvocation=UpdaterInvocation::First 2025-06-28 10:28:15+1000: Writing status to file: applying 2025-06-28 10:28:15+1000: Performing a replace request 2025-06-28 10:28:15+1000: PATCH DIRECTORY /home/brian/thunderbird -beta/updates/0 2025-06-28 10:28:15+1000: INSTALLATION DIRECTORY /home/brian/thunderbird -beta 2025-06-28 10:28:15+1000: WORKING DIRECTORY /home/brian/thunderbird -beta/updated 2025-06-28 10:28:15+1000: Begin moving destDir (/home/brian/thunderbird -beta) to tmpDir (/home/brian/thunderbird -beta.bak) 2025-06-28 10:28:15+1000: rename_file: proceeding to rename the directory 2025-06-28 10:28:15+1000: Begin moving newDir (/home/brian/thunderbird -beta.bak/updated) to destDir (/home/brian/thunderbird -beta) 2025-06-28 10:28:15+1000: rename_file: proceeding to rename the directory 2025-06-28 10:28:15+1000: Now, remove the tmpDir 2025-06-28 10:28:15+1000: succeeded 2025-06-28 10:28:15+1000: Writing status to file: succeeded

2025-06-28 10:28:15+1000: calling QuitProgressUI 2025-06-28 10:28:15+1000: Running LaunchCallbackAndPostProcessApps

Brian

I am using Thunderbird 115 with macOS 13 (Ventura). When I upgrade to macOS 15 (Sequoia), I assume I will have to update Thunderbird to the latest version (138?). Before upgrading the OS, should I update Thunderbird to version 128 so that, after the OS upgrade, Thunderbird will then be updated from version 128 instead of version 115?

Also, I found this warning (https://support.mozilla.org/en-US/kb/installing-thunderbird-on-mac):

“If you fail to install Thunderbird to the Applications folder, every time Thunderbird starts it will not have remembered your previous session settings - it will ask you to create email accounts, or otherwise indicate that it has no data. You must drag the Thunderbird dmg file/icon to the Applications folder.”

I am currently running Thunderbird from a subfolder in /Applications. Do I have to move it before updating?

Thank you.

Hello,

I am writing this question concerning the new Thunderbird notification I received recently, prompting me to update to the Release Channel. Since I installed the client from the Microsoft Store, will it get automatically updated to the previous channel or will I have to do it manually? If I am not mistaken, to move between channels you need to do it yourself. How will this work with the Store version?

Thank you for your time.

My C hard drive is almost full. How can I get Firefox to run from the D drive? I tried copying the files there but it would not run. Do I need to edit something in the Registry? I'm using (for as long as I can) Win 10 on a Dell desktop. Latest version of Firefox is installed.

Thanks for any assistance.

Hi. Just got a message to change from ESR to Release Can I stay with ESR or must I change over to Release. Will ESR fall away or can I jts keep on using it

Kind Regards Esme

Telstra are changing me to fibre to my home (currently copper to home). In the process they have removed Thunderbird and introduced Telstra web mail which I do not want. But, I do not know have to re-install Thunderbird on my desktop. I need some help as my knowledge is more in keeping with 1940's to 1970's technology. Hope you can help Bob