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Can someone (perhaps from Mozilla Thunderbird?)tell me where I can find a step by step process to move from ESR 128.5.2ESR to the new version of Thunderbird (not the esr version)?

I didn't know there was a non-ESR version of Thunderbird until I found out by chance a few days ago! Since the latest update to ESR 128.5.2 has crashed 11 times this week… (читать ещё)

I didn't know there was a non-ESR version of Thunderbird until I found out by chance a few days ago! Since the latest update to ESR 128.5.2 has crashed 11 times this week, I would like to move to the latest version (64 bit?) non-ESR. There must surely be an official Mozilla step-by-step guide to doing this?

Задан John Mountford 22 часа назад

Последний ответ от Wayne Mery 18 минут назад

"Access Denied" error prevents users from installing TB and Blocks the user. See the linked article.

I am getting stopped, dead cold, every time I try to install Thunderbird mail on Linux Mint 22. I've attached a generic article that explains how Akamai's site security s… (читать ещё)

I am getting stopped, dead cold, every time I try to install Thunderbird mail on Linux Mint 22. I've attached a generic article that explains how Akamai's site security services bots are working to protect a site or sites that TB must access to complete it's installation task. In my case it's Comcast/Xfinity. Accordingly, TB installations will not complete and new users are locked out...some for months. The concensus of the devs that have been working on this critical issue is that there is nothing on a new TB user's side that in any way causes or contributes to the issue. I would very much appreciate any information you can provide about a speedy resolution in the works.

Note: The error notification screen "Access Denied" is the same message I get, but with Xfinity referenced.

Thanks. Wiley Oregon, USA

link text

Задан mwileym 1 день назад

Последний ответ от christ1 41 минуту назад

Thunderbird crash report

I have received an email from you saying that emails would be sent following my report of a white screen then Crash Report which has been repeating over several days. Ple… (читать ещё)

I have received an email from you saying that emails would be sent following my report of a white screen then Crash Report which has been repeating over several days. Please advise when I shall receive the emails to allow me to recover Thunderbird emails. Thank you, M O'Neill

Задан miconeill.MON@googlemail.com 9 часов назад

Последний ответ от miconeill.MON@googlemail.com 4 часа назад

BITWARDEN ADD-ON

Hello. Firefox has disabled my Bitwarden, which has all my passwords etc. I really need my bitwarden to work. Can anyone assist me to get the add-on working again? I wou… (читать ещё)

Hello. Firefox has disabled my Bitwarden, which has all my passwords etc. I really need my bitwarden to work. Can anyone assist me to get the add-on working again? I would really appreciate it. Please see attached graphics. Regards Lana

Задан LTL 8 часов назад

Последний ответ от markwarner22 6 часов назад

Some add-ons need re-enabling after every start

Ever since a few weeks ago, some of my add-ons as well as every new add-on I added after that are unavailable at the start of Firefox. I then have to click into the appli… (читать ещё)

Ever since a few weeks ago, some of my add-ons as well as every new add-on I added after that are unavailable at the start of Firefox. I then have to click into the application menu, click on the warning message for that add-on and enable it again. Since this is quite tedious and frustrating, I tried looking online for any info. I tried updating everything, disabling and enabling manually and removed and re-added some if the add-ons that cause issues.

I am loath to set up a fresh profile or reset all add-ons as that would cost a lot of time to configure everything again. In hopes of a solution that avoids that I am asking here now.

Задан bdns1 2 месяца назад

Последний ответ от bdns1 9 часов назад

Firefox update for olds

Dear, you must develop an update for the ones who have old computers. I've a good computer, enough, it does not break and woks perfect. It is an iMac (21.5-inch, Late 201… (читать ещё)

Dear, you must develop an update for the ones who have old computers. I've a good computer, enough, it does not break and woks perfect. It is an iMac (21.5-inch, Late 2015), with MacOs El Capitan. I can not upgrade my ios too farther. And I would like to contionue using Firefox, as it is great. So please, Why don't you develop a generic basic Firefox update wich is valid and compatible with all webs and iOS. Thank you so much for your attention, and for being there. Peace and best regards. Alonso

Задан Alonso Contreras Sánchez 11 часов назад

Последний ответ от James 10 часов назад

Thunderbird Download

Hello, could I ask how to to install the latest version of Thunderbird as I uninstalled to update, as a monthly donator a new download asked for donation of $15 which I … (читать ещё)

Hello, could I ask how to to install the latest version of Thunderbird as I uninstalled to update, as a monthly donator a new download asked for donation of $15 which I payed and still cannot get a download to install. Regards Lloyd.

Задан lloyd reid 18 часов назад

Последний ответ от frisée 12 часов назад

  • Решено

folderCache.json and empty "Recent" folders

[Note: I characterized this question as an "Installation and updates" issue (even though it is not per se about initial installation or updates) because moving a profile … (читать ещё)

[Note: I characterized this question as an "Installation and updates" issue (even though it is not per se about initial installation or updates) because moving a profile involves installation issues.]

Recently I moved my TB profile, for the second time in the past few months. This time I paid closer attention, and noted several things of interest (that may touch on some questions that remain undiagnosed in this forum):

  1. TB took longer to start up, as it could find none of the folders cached in folderCache.json, so rebuilt the cache from the new profile location before starting. (I only learned about this from the next effect.)
  2. The "Move to" "Recent" folders list was empty; this cached list only gets rebuilt from use (that is, from moving messages manually (not via filter) to destination folders). This effect led me to folderCache.json- and also may suggest why the OP in that question could not get resolution of his problem.
  3. The newly cached folderCache.json was 528 KB, compared to 365 KB at the old location -- and that, in turn, was 170 KB larger than the 195 KB size of folderCache.json at the original location. So each time the cache is rebuilt it grows perhaps 150~200 KB (size depending on the many-times-repeated path length).

What causes the file growth? Because each time it is rebuilt, TB checks through all of the cached folder paths, apparently guided by the mailboxes listed in folderTree.json (see image below). [I think TB just checks each path to see whether it is compatible with the current profile location. If yes, the path is cached for runtime; if no, the path is repopulated from the current profile location (which takes most of the startup time).] But TB never deletes the no-longer-valid paths; it just appends to what was already in the file, so that the list of cached folder paths just grows (thereby increasing TB's startup time, every time). The best way to get rid of the old stuff is just to delete folderCache.json and let it rebuild on the next startup, to reduce the time needed for subsequent starts.

Finally, my questions: In addition to folderCache.json (different timestamp in each profile, of course), there are four files which are the same in all profiles: folderCache-x.json, x={1,2,3,4} (see screenshot). These are apparently from actions prior to the profile relocations, as they are simply copied from one profile to the next, unrelated to changes in folderCache.json. Can someone tell me:

  1. What actions cause the creation of folderCache-x.json files?
  2. Why folderCache.json merely appends new folder paths without deleting the old ones?
  3. Why folder paths are specified explicitly (fully qualified) rather than relative to the profile path?

Thanks for any pointers.

Задан John Kaufmann 5 дней назад

Дан ответ Matt 4 дня назад

Thunderbird version 128.6.0

On 1/15/2025 I had to re-install Thunderbird due to an issue I was having. When it re-installed it it completely changed the way it looks and operates. I downloaded the n… (читать ещё)

On 1/15/2025 I had to re-install Thunderbird due to an issue I was having. When it re-installed it it completely changed the way it looks and operates. I downloaded the new version from Thunderbird esr channel. Both the Mac and Win10 versions are 128.6.0esr. As you can see they display completely different and when you "tag" an email in the win10 side, it highlights the entire subject line. In the Mac side when you "tag" an email it adds a little tag out to the right of the email subject line. Can I get the Win10 version to display and act the same as the Mac version? At the start of this, they both were 128.6.0esr versions. both displayed the same and, both acted the same.

Задан bevans75 1 день назад

Последний ответ от sfhowes 22 часа назад

two different versions of firefox

Hi, while looking to remove unused files I found two different versions, version 127.0 dated 12/24 and 134.0.1 dated 01/25, can I safely remove the older version ? t… (читать ещё)

Hi, while looking to remove unused files I found two different versions, version 127.0 dated 12/24 and 134.0.1 dated 01/25, can I safely remove the older version ? thanks for any advice.

Задан pete hurrell 2 дня назад

Migrating from Windows 10 to macOS Sequoia V15.2

After searching and following some suggestions approaches I've consolidated these into the following steps which worked for me: Copy the Profile to a Disk/USB Mount … (читать ещё)

After searching and following some suggestions approaches I've consolidated these into the following steps which worked for me:

Copy the Profile to a Disk/USB

  1. Mount the disk/USB. This needs to larger than the profile selected
  2. On W10, open TB -> Troubleshooting Information -> Profiles -> about:profiles.
  3. Find the the profiles where 'Default Profile' is Yes
  4. Click on Show in Explorer (e.g. vx7sjwjh.default)
  5. Close TB
  6. Copy and paste the folder selected in Explorer to the disk/USB to be used for the transfer.

Install the Profile on the maxOS

  1. Mount the disk/USB
  2. In Finder, find the mounted volume and copy the profile
  3. In Finder, select Go->Home
  4. If you can't see Library enter 'command+shift+.'
  5. In Library->Thunderbird->Profiles
  6. Paste the copied profile

Assign the Profile in TB

  1. Open TB
  2. Help->Troubleshooting Information->Profiles->about:profiles
  3. Create New Profile->Continue
  4. Choose a name that has not been assigned. You will see an error 'A profile with this name already exists' if it is not unique
  5. Click on Choose Folder
  6. Select the folder you pasted
  7. Click Done
  8. Scroll down until you see the Profile you created (if you don't see it, restart TB)
  9. Click on 'Set as default profile'
  10. Click on 'Launch Profile'

You should now see your profile

Задан DS256 1 день назад

I have somehow got a beta version of Thunderbird installed

A few weeks ago after an automatic update I ended up having Thunderbird version 131.0.1 installed, I have no idea how this happened. On opening I get a message telling m… (читать ещё)

A few weeks ago after an automatic update I ended up having Thunderbird version 131.0.1 installed, I have no idea how this happened. On opening I get a message telling me I shouldn't be using a beta version and that I should revert to the latest general release version (128.4)

Today when I had some free time I downloaded 128.4 and installed it. On opening it it says that I can't use a profile file from a later version with the earlier version. Is there a way to recover from this WITHOUT having to set up the whole profile again from scratch.

Meanwhile I have done a system restore so I am back with 131.0.1 It has not given me any problems so far. Is there a new general release version imminent that will get me back on track?

I would appreciate any help I am not a computer expert, just a user, and find Thunderbird a very good email client.

David Gould

Задан DaveEssex 2 месяца назад

Последний ответ от david 1 день назад