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Firefox is not responding

For some reason, randomly, and now this is occurring more and more frequently, Firefox will just hang and say that "Firefox is not responding," and I have to wait ~30 sec… (читать ещё)

For some reason, randomly, and now this is occurring more and more frequently, Firefox will just hang and say that "Firefox is not responding," and I have to wait ~30 seconds for it to unfreeze and continue using Firefox. I have tried every potential solution that I could find on the Internet, such as disabling hardware acceleration, creating a new places database, etc., and I still keep getting these 30 second freezes on a pretty frequent basis. Do you guys know what might be going on?

Задан Lee150 4 месяца назад

Последний ответ от FredMcD 4 месяца назад

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Latest update

Since downloading the latest version, the browser stops functioning after the first site. It won't even allow me to quit, without the 'force quit'. Plus, while in the fir… (читать ещё)

Since downloading the latest version, the browser stops functioning after the first site. It won't even allow me to quit, without the 'force quit'. Plus, while in the first site (my local newspaper) it stops recognising key strokes and mouse clicks. In fact, everything stops working.

I'm sending this through Chrome.

Any fixes?

Thanks, Stan Nikolic

Задан eatsonnyeat 1 год назад

Последний ответ от FredMcD 1 год назад

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Firefox Fails to Start After the First Time

Firefox will start once (maybe) and then it makes no difference where I click from (tray, programs, desktop shortcut) Firefox refuses to boot up. I've tried re-installing… (читать ещё)

Firefox will start once (maybe) and then it makes no difference where I click from (tray, programs, desktop shortcut) Firefox refuses to boot up. I've tried re-installing multiple times. If I reboot, it will start. Also sometimes I will get a New tab but the page/URL never comes up. Firefox just hangs. I'm running Windows 11.

Задан r1ch715 5 месяцев назад

Дан ответ FredMcD 5 месяцев назад

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Firefox Freeze on startup

Hello together, first: sorry for my bad english. I have the problem that my firefox crashes everytime i try to start it. I have to create a new profile with the "-profil… (читать ещё)

Hello together, first: sorry for my bad english.

I have the problem that my firefox crashes everytime i try to start it. I have to create a new profile with the "-profilemanager". Then it will work for like 1 or 2 hours and then he crashs again. I also tried to reinstall it...,

Firefox does not save any crashreports or something. I also tryed the "clean up" function.

I'm desperate...,

My specs: Firefox Version 85 Windows 10 LTSC 2019

Задан ngundlach 1 год назад

Последний ответ от ngundlach 1 год назад

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Firefox is locked up, unresponsive

I have version 75.0 of firefox. I was browsing as normal and it suddenly locked up. If I type in the address bar then search suggestions appear but nothing loads in the… (читать ещё)

I have version 75.0 of firefox. I was browsing as normal and it suddenly locked up. If I type in the address bar then search suggestions appear but nothing loads in the main window. Non of my favourites load. Clicking the new tab button doesn't load a new tab. The menu button opens but the options don't load. I have tried uninstalling. I have removed any sign of mozilla / firefox from my program files and program files x86. If I right click on the main window, the menu that appears has pretty much every option you could imagine. theirs so many option that it scrolls off the screen. on one occasion my laptop blue screened (which it doesn't normally do) but when it came back on firefox worked again until I turned the laptop back on again the next day and it was broke again

Задан davidmills79 2 года назад

Последний ответ от rafter111 1 год назад

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Biggest bug in all version Firefox browsers

A very serious bug in all Firefox browsers (it's been around for several years!). If you open multiple tabs (many tabs) in your browser, virtually all settings will not w… (читать ещё)

A very serious bug in all Firefox browsers (it's been around for several years!). If you open multiple tabs (many tabs) in your browser, virtually all settings will not work, e.g. you won't open Options, Menus, various tasks, extensions, won't save your bookmarks, and many other problems. Although the browser opens a page and the Tab works! But everything else is NOT WORKING, even in Safe Mode or Troubleshooting Mode! I've reported this many times: No developer help! Windows 7 x64 Firefof Latest x64 version 20 GB RAM 4xCore CPU

Задан nnina084 6 месяцев назад

Последний ответ от nnina084 6 месяцев назад

URGENT: Firefox 40.0 for iOS is completely frozen and inaccessible

Today I updated to Firefox 40.0 for iOS and its completely frozen every time I launch it. Background: I had over 200 tabs open when I upgraded. Every few days I sort thr… (читать ещё)

Today I updated to Firefox 40.0 for iOS and its completely frozen every time I launch it.

Background:

I had over 200 tabs open when I upgraded. Every few days I sort through my open tabs and send those that I want to preserve to Pinboard. Although I am due to clean up tabs, this has never been a problem with previous Firefox upgrades.

In its current state Firefox is holding several important topics I was looking up hostage. I can’t just delete and reinstall the app because I don’t know that I will be able to find those pages again.

Expectation:

When I start Firefox for iOS I expect it to open the last tab I was on and allow me to interact with normal Firefox controls like entering the tab menu or typing in the URL bar.

Reality:

Everything is completely frozen. The most recent tab opens but it stuck with the purple loading bar 1/3 to 1/2 full. I cannot interact with any of the application controls such as opening menus or interacting with the URL bar. Firefox usually crashes to springboard after a minute or two if I wait for it to load.

I’ve tried

- Force quit. This doesn’t change anything.
- Phone restart.  When I restart my phone Firefox works for about 30 seconds but rapidly slows and freezes.
 - Closing tabs.  I’ve restarted my phone and closes a few tabs until Firefox stops responding.  I’ve done this enough times to close about 40 tabs. It’s made virtually no impact.
 - Other browser.  I’ve tested some of the same websites that are giving me trouble on Safari and they load quickly.  I do not appear to have connectivity issues nor do the websites that I am loading.
 - Disabling external privacy features.  I use AdGuard Pro as well as NextDNS to improve privacy and speed when I browse.  I have disabled both services but it did not improve Firefox’s performance.

I’ve also noticed that, when I can get to the tabs pag, all the thumbnails have disappeared and been replaced with favicons. This suggests to me that perhaps Firefox emptied some kind of internal cache when it was upgraded. That said, historically if I clear the browsing cache with hundreds of tabs open I don’t have any sort of problem like this.

I will install screenshots in a follow-up to this post — I need to restart my phone to make them and I don’t want to lose what I’ve typed here. :-)

Final Thoughts: Firefox and Apple both encourage frequently updating apps. If Mozilla wishes to maintain a rapid update cycle it is critical that they do not introduce breaking changes. It is not reasonable for a user to “migrate” to a new version when they have (a) no means for rollback and (b) updates are either forced or hard to avoid.

Please help me resolve this so I can save the tabs that I need without information loss.

Задан jnovek 5 месяцев назад

Последний ответ от SUMOsJR 4 месяца назад

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New problem downloading files (Win10-64bit, Thunderbit 32-bit, Firefox 64-bit)

Starting within the last 2 weeks, I am having problems with the system hanging up when I try to download a file. It doesn't happen when I've first rebooted the computer,… (читать ещё)

Starting within the last 2 weeks, I am having problems with the system hanging up when I try to download a file. It doesn't happen when I've first rebooted the computer, but after I've been using it for an hour or two. It also doesn't hang the entire computer (at least not at first); but just Firefox, Windows Explorer, and (if the download link was there) Thunderbird.

I'm using:

  Win10 Pro(x64) v1909 (build 18363.1016)
  Firefox v80.0.1 (64-bit)
  Thunderbird v68.12.0 (32-bit)

On a Dell Optiplex 7010 factory-refurb desktop pc with:

  3.40 gigahertz Intel Core i5-3570 processor
  16gb ram

The problem starts at the point where I'm supposed to tell the system where to put the file I'm downloading. The system defaults to "This PC", and usually to "Downloads". If it's going to hang, it does so on my next mouse-click, trying to go to the proper directory.

When the glitch happens, closing Firefox (if I can) will not solve it. When I try to open it again, it says Firefox is already running, even though it doesn't appear to be. Sometimes (but not always) I can open the Task Manager. The one time I succeded in doing so, I must have started either that download or a previous download from a Thunderbird email. Several Firefox processes were running. I tried to shut them all down, but one would not respond. Looking thru the other tabs, I found one Firefox.exe instance in the Details tab, and tried (but failed) to shut that down. So I started closing whatever other applications I had open, on the way to rebooting the system. But when I closed Thunderbird, the Firefox process & "Detail" instance both closed, and the glitch disappeared.

However, I don't think it can always be blamed on Thunderbird, because I think the glitch has happened at other times when Thunderbird was not open. All I really know is that both Firefox and Windows have updated on my pc (and on my Win7 laptop) within the last two weeks, and that's when the problem started.

To me it appears that this is an update-induced bug. I hope that this note helps someone to find that bug and kill it.

Thanks.

Задан tim@timdeaton.org 1 год назад

Последний ответ от Wayne Mery 1 год назад

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FireFox lockups

No matter what version of FireFox i use it constantly lock`s up , freezes. Nothing works to resolve the issue, restarting the desktop, refreshing the desktop. The only t… (читать ещё)

No matter what version of FireFox i use it constantly lock`s up , freezes. Nothing works to resolve the issue, restarting the desktop, refreshing the desktop. The only thing i can do is kill the process or reboot but the problem just keeps coming back without fail. I`m using deb 10.6 with a dell i5 4th, gen with plenty of ram and hdd space, it`s a new install at that only about a week old. I have noticed this has been a problem with FF ever since i started using it many years ago.\ The others are all the same, it seems that people and companies don`t take much pride in their work anymore. You see this everywhere not just with FF.

I also noticed that when "Share Data" is checked Wikipedia is mentioned, this site is so subjective it is not allowed to be used by any University student for research so why it it doing being used here ? The other problem is if plugin info can be seen and recorded why are extensions allowed in the store that supposedly block this info from being collected when they don`t work, this feature proves it, if it's supposed to be blocked then it would not be published in the form even after clicking "Share Data" clicking anything is irreverent it should be blocked no matter what.

Задан Adam 1 год назад

Последний ответ от FredMcD 1 год назад

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Firefox 78.15.0esr (64-bit) constantly crashing on Mac El Capitan when I try to attach an image

Firefox has been my favourite browser for years but I am about to uninstall and kick it to the curb!!! Every time I want to attach/insert an image (on many different site… (читать ещё)

Firefox has been my favourite browser for years but I am about to uninstall and kick it to the curb!!!

Every time I want to attach/insert an image (on many different sites/platforms/apps) it freezes ~ I have to shut down and start again, losing whatever I have been working on. I have uninstalled and reinstalled a few times and have checked ~ all is up to date.

Any advice would be greatly appreciated!

Thanks a mil!

Задан lee65 5 месяцев назад

Дан ответ cor-el 5 месяцев назад

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Firefox 77.0.1 crashes when on Facebook

What might be the reason for Firefox crashing (becomes nonresponsive) when on Facebook? I am using 77.0.1 (64-bit). Same issues on Ubuntu and Win10. Happens pretty much e… (читать ещё)

What might be the reason for Firefox crashing (becomes nonresponsive) when on Facebook? I am using 77.0.1 (64-bit). Same issues on Ubuntu and Win10. Happens pretty much every time. Only restarting the browser helps. Seems similar [[to this|https://support.mozilla.org/en-US/questions/1153630?page=2]].

Any suggestions?

Задан robert165 1 год назад

Последний ответ от FredMcD 1 год назад

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Firefox freezes when calling context menus and opening new windows

This has been a persistent problem for me. I first posted about it here. Since then problem has gotten progressively worse - the number of scenarios where the freeze happ… (читать ещё)

This has been a persistent problem for me. I first posted about it here. Since then problem has gotten progressively worse - the number of scenarios where the freeze happens has expanded and the frequency has increased. The gist of the problem is that Firefox freezes: a white transparent overlay appears over the window, the interface stops responding and no crash report is generated.

When it happens:

1) When calling any sort of context menus and dialogs. It first began to happen when interacting with autofill menus for input forms, but now it happens with any context menu - input forms, file save dialogs, menus in the menu tab and even the right click context menu.

2) When opening new windows (notably NOT new tabs) such as when opening a private browsing window, bookmarks window, download history window or when using the picture-in-picture option on Youtube.

How frequently it happens:

The frequency appears to be random and not specific to any website. It used to happen after about an hour of browsing, but after I attempted a clean reinstall of the browser (see below) the frequency increased dramatically and I am now lucky to get half an hour of browsing before it restarts.

What I've tried so far:

1) Looking for problematic extensions. Running Firefox in safe/troubleshooting mode seems to prevent the issue, so I started disabling extensions one by one. Ultimately though, even with all extensions disabled outside of safe mode, the issue persists. Reinstalling the browser without installing any extensions also does not resolve the issue, so any extension-related problems are seemingly ruled out.

2) Tracking memory and CPU usage. Nothing abnormal there - I have 16 GB of memory and Firefox rarely goes over 5. Just in case, I also increased the page file size on the main drive where Firefox is installed and enabled page files on all local drives (it was disabled for 3 out of 6 for some reason). This also didn't resolve the issue.

3) Refreshing Firefox. This did nothing except cause the 'Oops, there was a problem restoring your session' tab to first start appearing. Before the refresh that didn't used to happen at restart.

4) Disabling hardware acceleration. No effect.

5) Removing bookmarks. I had a very large number of bookmarks saved so I tried removing all of them. The issue persisted.

6) Deleting the places database. No effect.

7) Deleting the session restore files. This has been the most interesting option. Deleting the session restore files DID stop the freezing... until it came back again in a couple of days. Deleting the session files again after that did not make the issue go away again.

8) Doing a complete reinstall of the browser. I uninstalled Firefox from the Control Panel, then went into the AppData folder and manually removed any references to Firefox. After that I installed the latest version of the browser and refrained from syncing the new instance with my Firefox Account, or installing any extensions. Even with that, the issue persists.

9) Checked for hardware problems. Tests of RAM and the SSD on which Firefox is installed produced no errors. The issue also persisted through a GPU upgrade. Barring some arcane motherboard or CPU issue, I think hardware problems are ruled out - and it seems unlikely that a motherboard or CPU hardware issue would affect Firefox and only Firefox.

Please help, this is an extremely frustrating problem and

Задан nlkonovalenko 6 месяцев назад

Последний ответ от nlkonovalenko 6 месяцев назад

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Firefox feezes system

I am using Firefox with Ubuntu 16.04. I run Ubuntu from Virtualbox in Mac host. Firefox is freezing frequently, at least once every day. System is completely frozen. The … (читать ещё)

I am using Firefox with Ubuntu 16.04. I run Ubuntu from Virtualbox in Mac host. Firefox is freezing frequently, at least once every day. System is completely frozen. The mouse pointer is moving, but no responses from mouse click. Cannot point out to any specific websites. Sometimes it just freezes while using my university email and Lms together. Really inconvenient. I really do not want to switch from firefox to chrome. So this is my last try before the switch. I tried solutions that I found online. I uninstalled and reinstalled firefox. Tried installing through Ubuntu Snap and then reinstall through command line. Tried refreshing firefox. But all ended up in the same result Any help would be appreciated

Задан abagchi123 1 год назад

Последний ответ от FredMcD 1 год назад

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Firefox Slowing Down

After some time of use Firefox start to lag. Finally websites barely open. I tried EVERYTHING and ONLY restarting Firefox works. After restart all is good again... I use … (читать ещё)

After some time of use Firefox start to lag. Finally websites barely open. I tried EVERYTHING and ONLY restarting Firefox works. After restart all is good again... I use VPN.

Задан lecho9 1 год назад

Последний ответ от cor-el 1 год назад

Strange behavior in Firefox

I am experiencing two critical problems with the latest version of Firefox 98.0 Every 1-2 hours the browser completely refuses to open any connection. It will not even o… (читать ещё)

I am experiencing two critical problems with the latest version of Firefox 98.0

Every 1-2 hours the browser completely refuses to open any connection. It will not even open the local host 127.0.0.1 - The browser is functional, all of the buttons work. It just refuses to connect to anything.

Meanwhile Chrome, Vivaldi, Opera all open every webpage without a problem.

I first encountered this problem with the famous FoxStuck bug. After the bug was revealed and fixed the browser seemed to be working until now.

However since version 98.0 the problem seems to be back.

If I close the browser during these outages I can see several Firefox processes in the task manager. If I open Firefox again I am caught in an endless loop where it keeps saying Firefox is already running.

The only way to use the browser again is to either restart the computer, or shut down each process in the task manager.

Things I have tried to remedy this problem.

Windows System File Check Disabled all Firefox addons Re-installed the browser over ten times - Cleaned out the residual folders Tried the Firefox Extended Support Release builds Disabled all Firefox updates via the policies.json file Virus/Malware scans Tried various about:config switches

This happens on my work PC and on my home PC. I am using two different profiles on each one.

The weird thing is it is sometimes random. Sometimes it occurs once a day, sometimes it occurs multiple times in a day. The outages usually occur from between 2 - 5 minutes.

Tomorrow I will have to uninstall Firefox at work because I work in critical care for a health service. It's vital that we can access information seamlessly without a hitch. I've had to ask patients to wait 5 minutes due to this problem.

Is anyone else experiencing this problem? Is the infamous FoxStuck bug back again?

Задан reloadedx23 2 месяца назад

Последний ответ от reloadedx23 2 месяца назад

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Firefox freezes computer when using hardware accelleration

There is an older thread that describes the same symptoms, but seems limited to nVidia GPU's. I have a: Dell Latitude E7470 that has an Intel HD 520 GPU (Dell driver v2… (читать ещё)

There is an older thread that describes the same symptoms, but seems limited to nVidia GPU's. I have a:

  • Dell Latitude E7470 that has an Intel HD 520 GPU (Dell driver v26.20.100.6888, Feb 24, 2019). Win10 x64, running 32bit FF v77.
  • Dell OptiPlex EX3, with an Nvidia Quadro P2200 GPU (driver v442.92, Apr 16, 2020). Win10 x64 running 64bit FF v77.

Both exhibit this problem, but the EX3 is a more recent development. If I disable hardware acceleration, no crashes. With acceleration, the computer freezes. There is no crash, it just simply locks solid forcing an unclean shutdown. Plugins active or uninstalled, doesn't matter. Nothing in the Event Viewer but an unexpected shutdown. I've just installed the Intel driver ( v27.20.100.8280, May 29, 2020) onto my laptop to see if there is any improvement, but it's a wait and see thing.

Задан Mike 1 год назад

Последний ответ от Mike 1 год назад

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Can't Up Or Download, FFox 76.0.1 Freezes

I just had my OS reinstalled with Win 10 32 bit on my 64 bit system. When I try to up or download anything from the web, FFox freezes and need to exit it with End Task. C… (читать ещё)

I just had my OS reinstalled with Win 10 32 bit on my 64 bit system. When I try to up or download anything from the web, FFox freezes and need to exit it with End Task. Could the 332 bit win 10 be the problem?

I tried it in safe mode, same problem.

are there some settings I can look at? I tried Chrome and no problem downloading, Hope someone can help I like FFox more then the others.

even when I go to clear cookies from a site like this one https://www.sandiegouniontribune.com/ by clicking the padlock icon, and select Clear Cookies and Site data, it freezes.

I can download and Save programs top right of the screen.

I did a clean install, and my issue still persists. Anything else I can try??

Задан JoeFromSD 1 год назад

Последний ответ от FredMcD 1 год назад

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firefox browser

i keep getting the foll;owing message which provents me from accessing my book marks firefox running but is not responding the old firefox process must be closed to open … (читать ещё)

i keep getting the foll;owing message which provents me from accessing my book marks

firefox running but is not responding the old firefox process must be closed to open a new window

this message comes up when i try to load firefox

Задан mmilner.co.uk 1 год назад

Последний ответ от FredMcD 1 год назад