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After latest Windows 10 Update KB4451762 (installed 4/11/20), Firefox can't download any application installer files. Always gives error "download failed".

This just started after Windows 10 update KB4551762 installed. Firefox 75 still browses OK, but will not download any application installer files. Another Firefox-based b… (читать ещё)

This just started after Windows 10 update KB4551762 installed. Firefox 75 still browses OK, but will not download any application installer files. Another Firefox-based browser (Palemoon) suddenly has the same problem. Non-Mozilla browsers (Opera/Chrome) continue to download application installers OK from the web. Tried refreshing and reinstalling Firefox 75, but that does not fix the problem. I suspect the Windows 10 update rather than Firefox, because the latest Firefox in a Linux system works OK.

Asked by JF 1 месяц назад

Last reply by photogram1 1 день назад

continuous crash after last updates

Hello :-) I am using Thunderbird portable on windows 10 32 and 64 and had no problem up until now. But, yesterday I allowed thunderbird to update to v 68 and after that … (читать ещё)

Hello :-) I am using Thunderbird portable on windows 10 32 and 64 and had no problem up until now. But, yesterday I allowed thunderbird to update to v 68 and after that it was almost impossible to use it. Continuous crash with production of reports and reopening taht will last from seconds to minutes. Many crash also during email reading and writing that caused waste of hours of work. I tried several measures, changing from removable support to hard disk (C.\), on different directories, reinstalling previous versions and so on but nothing works. Today I updated on the new version 68.6 but the problem is not solved but get even worse and it is now impossible to have the email client open for more than a while. I manage several email accounts and for that Thunderbird is a great choice. I hope this problem can be solved quickly. Thank you for any support.

Asked by patty656 6 дней назад

Last reply by Wayne Mery 2 дня назад

Twitch Highlights and clips jump from nearly the beggining all the way to the end

When I create a "highlight" on twitch and play it back, it plays normally for like 5 secs and then jumps to 5 secs before the end. These highlights like a minute or so an… (читать ещё)

When I create a "highlight" on twitch and play it back, it plays normally for like 5 secs and then jumps to 5 secs before the end. These highlights like a minute or so and play normally on other browsers. I really loved firefox, just recently switched and would love for this to work. I know nothing's perfect but firefox is close c: I suggest trying to watch a bunch of highlights in twitch, because it doesn't happen in all of them, I'll try to identify a pattern and if I find it I'll tell you when you respond c:

Asked by armandodcarboni 3 дня назад

Last reply by Shashank Shekhar 2 дня назад

Thunderbird 68.8.0 crashes (Mac/Catalina)

Thunderbird has started urging me to install 68.8.1 (I have 68.8.0), but when I click 'Restart Thunderbird' it just restarts with the same message and doesn't do it. It's… (читать ещё)

Thunderbird has started urging me to install 68.8.1 (I have 68.8.0), but when I click 'Restart Thunderbird' it just restarts with the same message and doesn't do it. It's also crashing frequently, not associated with any particular activity. I have been sending in the crash reports. Please advise!

Thanks, Elizabeth

Asked by econklin4 4 дня назад

Last reply by Wayne Mery 2 дня назад

large file is attached and linked to wetransfer - nevertheless the file is attached to the mail making the mail untransferable

This bug was first observe with Windows 10, Thunderbird 78.8.0 and persists in 78.8.1. The larger picture shows the situation after trying to send the mail: uploading the… (читать ещё)

This bug was first observe with Windows 10, Thunderbird 78.8.0 and persists in 78.8.1. The larger picture shows the situation after trying to send the mail: uploading the large file was completed and the link shows up in the mail. And this is the first hint for a malfunction I get a warning that my mailserver might reject my mail due to size. The next, smaller picture shows that the mailserver really rejects the mail. I then tried to remove the appanded file from the mail - I could not do so...

Asked by Heinrich.Hartl 1 неделю назад

Last reply by Stans 4 дня назад

Firefox does not reach 1Gb speed? how do i configure browser? Chrome and Edge does reach 1Gb at speedtest, Firefox does not

I already upgraded my home's internet speed up to 1Gb. It included a router's change. The fact i, when i do a speed test on Firefox, it does reach only 600 Mb download sp… (читать ещё)

I already upgraded my home's internet speed up to 1Gb. It included a router's change. The fact i, when i do a speed test on Firefox, it does reach only 600 Mb download speed and 100 upload. If i do the same speed test with another browser, i get 900 MB download and 100 Mb upload. So , how do i configure Firefox in order to get same values than Edge and Chrome browsers? I understand it might has to be with some parameters in about:config . Could you give me some light on this? Thanks

Asked by elf_wolf 1 месяц назад

Last reply by Galahad 2 недели назад

Thunderbird keeps crashing before it can even open!

While trying to open the program, I get a popup saying it crashed & giving the options to restart or quit. If I go for "restart", it pops up again after a couple of s… (читать ещё)

While trying to open the program, I get a popup saying it crashed & giving the options to restart or quit. If I go for "restart", it pops up again after a couple of seconds. I had both versions 52 & 68. I uninstalled #68, but when I try with #52.1.0, I keep getting a message that says, "Your computer must be restarted to complete a previous upgrade of Thunderbird." When I restart, the SAME cycle repeats ad nauseum!

Asked by brwe01 2 недели назад

Last reply by Wayne Mery 1 неделю назад

What's causing significantly lower download speeds tested in Firefox?

Running a speed test in Firefox will show lower download speeds, in some cases just a fraction of the speed of my broadband connection, both on Windows and Linux install… (читать ещё)

Running a speed test in Firefox will show lower download speeds, in some cases just a fraction of the speed of my broadband connection, both on Windows and Linux installations of Firefox Browser. Safe Mode makes no difference. Other browsers show normal speeds.

Asked by zoltan.k81 3 недели назад

Last reply by NoSpam 2 недели назад

Thunderbird 68.6.0 OSX crashes on start: MozCrashReason: !gCacheData: untouched - Not in database

Just started aborting startup, icon bouncing 58 seconds on first try, only for 5 seconds on additional tries. Fails every time, I don't know of any contributing system … (читать ещё)

Just started aborting startup, icon bouncing 58 seconds on first try, only for 5 seconds on additional tries. Fails every time, I don't know of any contributing system change, OSX 10.13.6 Unique bug report item, not found in database search: MozCrashReason: !gCacheData: untouched

 Had no account to receive automated bug report response.

Downloaded a fresh copy and installed in dedicated folder, new copy runs but doesn't find my data, hope it's still intact.

BuildID: 20200310192757 CrashTime: 1589337426 InstallTime: 1584986517 MozCrashReason: !gCacheData: untouched ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 673 StartupCrash: 1 StartupTime: 1589337419 ThreadIdNameMapping: 7:"Gecko_IOThread",8:"JS Watchdog",9:"JS Helper",10:"JS Helper", Throttleable: 1 UptimeTS: 8.70851277 Vendor: Version: 68.6.0

Asked by MaxAxe 3 недели назад

Last reply by Wayne Mery 3 недели назад

No alerts for breached websites and vulnerable passwords in LockWise

Hi, Despite Firefox 76 update, I have no alerts for breached websites and potentially vulnerable passwords in Firefox LockWise. However, I know I have some e-mails adress… (читать ещё)

Hi,

Despite Firefox 76 update, I have no alerts for breached websites and potentially vulnerable passwords in Firefox LockWise. However, I know I have some e-mails adresses involved in known breaches, and some passwords that need to be changed (and Firefox Monitor is agree with that). Is there any way to make alerts appear in LockWise ? Of course, the related checkbox is checked in the Firefox option menu!

Thanks a lot, Re4Qube

Asked by Re4Qube 4 недели назад

Last reply by Tim Dalton 3 недели назад

How to fix untrusted website

Hi. I need help normally I just click on the download link click download. But I get error 404 or not trusted website please help. I downloaded anime on a site called gog… (читать ещё)

Hi. I need help normally I just click on the download link click download. But I get error 404 or not trusted website please help. I downloaded anime on a site called gogoanime. It goes to videostreaming.io then I click on the download link then it download. There is no other site to download the anime which is a Japanese cartoon which is translated into English I want to complete my collection but I can't download any anime because of error 404 or untrusted website I need it fix as soon as possible. I can't watch it online because I don't have enough data to do so. I still have to download 404 different. Firefox is broken anime and I am being hindered here for no reason. Please help me

Asked by johanventer61 3 недели назад

Last reply by JustSecurity 3 недели назад

Firefox won't open PDF files on Android.

When I try to open a PDF file I get the following message: The file could not be opened. Please save the file to your local storage and then try to open it. When I touch… (читать ещё)

When I try to open a PDF file I get the following message: The file could not be opened. Please save the file to your local storage and then try to open it. When I touch okay I get a flash of a downloading bar and nothing is downloaded.

Asked by greypoet 5 месяцев назад

Last reply by marco.geiger 3 недели назад

Firefox using very high CPU %

Whenever i use firefox i get spikes in my CPU usage, sometimes up to 100% usage. When i tab off of firefox, it soon goes down, then comes back whenever i have firefox act… (читать ещё)

Whenever i use firefox i get spikes in my CPU usage, sometimes up to 100% usage. When i tab off of firefox, it soon goes down, then comes back whenever i have firefox active. I have tried restarting with add-ons disabled, creating a new profile, reinsalling firefox, disabling and re-enabling hardware acceleration, all to no avail.

Asked by josephwallen 2 месяца назад

Last reply by Frank Kodis 3 недели назад

all of my folders have disappeared from the folder pane, I don;t know how to get them back.

I am running 68.5.0, today all of the folders disappeared from the folder pane on the left of the screen. My husband was deleting the trash folder at the time. How do I r… (читать ещё)

I am running 68.5.0, today all of the folders disappeared from the folder pane on the left of the screen. My husband was deleting the trash folder at the time. How do I restore all of our folders as they all relate to work

Asked by vertical 3 месяца назад

Last reply by Toad-Hall 3 недели назад

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JPEG photos will not save onto my computer

Please help! Just recently Firefox will not allow me to save jpeg photos from online to my computer. It saves as a weird HTML file that cannot be used. It's sooo frustrat… (читать ещё)

Please help! Just recently Firefox will not allow me to save jpeg photos from online to my computer. It saves as a weird HTML file that cannot be used. It's sooo frustrating!!

Asked by Lindsey 6 месяцев назад

Last reply by cor-el 1 месяц назад

Firefox 75 Broke login and proxies to Employer's system

I am an academic librarian working from home. Literally for years, I've been able on Windows 7 and now Windows 10 to log into my grad school's online system including acc… (читать ещё)

I am an academic librarian working from home. Literally for years, I've been able on Windows 7 and now Windows 10 to log into my grad school's online system including access to databases. Much of this requires a proxy for authentication. Before I describe the error, let me say that I installed Zotero over a year ago and have never had problems with it. Now, when I try to login, I get this, even when trying only to log in. There are two lines. The yellow bar that is hard to read because it keeps flashing but here's my best shot: Zotero automatically redirected your request to gslibrary.authn.worldcat.org through the proxy at gbtssbc.idm.oclc.org. Some space then "Don't proxy this site Proxy settings X

If your browser does not continue automatically, click here. I have tried numerous times to click "here" but I can't. For one moment, both the tellow bar and the message this is normal black text on white shows and then the yellow bar disappears and the black text moves up on the page. When I try to click "here" it keeps jumping around. I"ve never seen anything like this in many years on Firefox.

   I can successfully log in and use resources with the proxy on Opera. It does not complain. Someting about Firefox 75 is broken. I prefer using Firefox the most of the browsers available but I can't work like htis. I need to look up books and help users search for journal articles all the time. I cannot do without that. I don't really like Opera because of the lack of options but this is the straw that breaks the camel's back. If I cannot fix this, bye-bye Firefox. That's pretty serious for me for me but I must be able to work from home efficiently. Note: I disabled the Zotero plug-in. I asked on the Zotero forum and got some suggestions that didn't really help. I don't think it is Zotero. Zotero is only showing up because it connects to our librayr system. How can I fix this? I don't even know precisely what is wrong but for one thing, it shows the wrong URL  for logging in. That hasn't been true for a long time. I do not want to clear all my saved passwords and cookies to fix what is pretty clearly a FF 75 bug. I was a programmer a lot of years on complex systems. All the fingers are pointed at FF 75.

Asked by drduncan 1 месяц назад

Last reply by FredMcD 1 месяц назад

Clearing Downloads history deletes downloaded files from tablet

I use a Samsung Tab s5e with Android 9 (Samsung One UI 1.1) and Firefox 68.4.2. Yesterday I noticed that files (pictures, movies, PDFs and HTMLs) that were downloaded wit… (читать ещё)

I use a Samsung Tab s5e with Android 9 (Samsung One UI 1.1) and Firefox 68.4.2. Yesterday I noticed that files (pictures, movies, PDFs and HTMLs) that were downloaded with Firefox disappeared from my device. Files downloaded/created with other apps remained intact. I was very confused, but could reproduce the weird behaviour by downloading files with Firefox and subsequently clearing the download history in 'Menu/Settings/ClearPrivateData'. By doing so the downloaded files turned into 0 byte files dated 1 January 1970. After reboot of the device the files were gone. Also after disabling the installed plugins Ublock Origin and Noscript downloaded files were deleted after clearing the Download history.

Asked by mitch1000 3 месяца назад

Last reply by scalleyjon 1 месяц назад

firefox does not open PDF in Acrobat reader

We have customers that use Citrix published apps instead of Citrix Published Desktop. Everything was working fine. Previewing a file was done in Firefox and downloading a… (читать ещё)

We have customers that use Citrix published apps instead of Citrix Published Desktop. Everything was working fine. Previewing a file was done in Firefox and downloading a file would open it in Adobe Acrobat. Since the january update (we are allways at the latest version) files are only downloaded but not opened in Acrobat when I use FireFox as a published APP. In IE everything works fine. When I do the same in a published desktop for this customer without altering the settings everything is working fine. I tried resetting the application settings but to no avail. This customer is the only customer reporting this issue.

Asked by jack.vandeur 3 месяца назад

Last reply by bertrand.moray 1 месяц назад