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V78 prevents opening links to shortcuts .lnk files

My intranet has links to our network folders and files via .lnk Windows shortcut files. With the 78 update, those links are no longer working, and result in an error mess… (читать ещё)

My intranet has links to our network folders and files via .lnk Windows shortcut files. With the 78 update, those links are no longer working, and result in an error message instead..."do you want to save the.lnk file". Can this functionality be restored? Thanks

Asked by ksd1 2 часа назад

Firefox 78.0.1 Tab Crashing

After updating from 77 to 78.0.1, I've experienced a large number of tab crashes ("Gah. Your tab just crashed.") across multiple sites. No crash logs are available in abo… (читать ещё)

After updating from 77 to 78.0.1, I've experienced a large number of tab crashes ("Gah. Your tab just crashed.") across multiple sites. No crash logs are available in about:crashes. I've tried:

  • Starting in safe mode
  • Refreshing Firefox
  • disabling security software (Webroot SecureAnywhere)
  • Disabling hardware acceleration
  • Making sure latest drivers and Windows updates are installed
  • Run Windows system file checker tool (no errors found)

I use Firefox with screen reading software, so it is possible the issue may be accessibility related. I've tested with JAWS and Windows Narrator and experience the tab crashes under both.

OS is Windows 10 Version 1909 (OS Build 18363.900)

Asked by acawai 6 дней назад

Last reply by acawai 3 часа назад

Email folder disappeared

Hi, I tried to move a folder but it had a stop-sign but I released the mouse button and the folder was gone, I figured it would simply leave it where it was. now the fold… (читать ещё)

Hi,

I tried to move a folder but it had a stop-sign but I released the mouse button and the folder was gone, I figured it would simply leave it where it was. now the folder is neither in its old nor in the location i wanted to put it in. If I search for emails within that folder, results still come up but when i click on the email it shows another search page with no results... can I still somehow restore these emails? what could have caused this? this also deleted the emails from my imap-email so i cannot recover them from there they are also not to be found in any trash folder, neither locally nor remotely on the server

Asked by Questionario 1 день назад

Last reply by Questionario 7 часов назад

Why is Firefox using so much RAM?

I usually have 1 or 2 YouTube tabs open. At most, I'll have another extra tab. Despite me only using a few tabs, Firefox consumes ~1500 MB on average. Why is this, and ho… (читать ещё)

I usually have 1 or 2 YouTube tabs open. At most, I'll have another extra tab. Despite me only using a few tabs, Firefox consumes ~1500 MB on average. Why is this, and how can I reduce it? Nothing taxing is happening, either. It's causing my fans to run audibly while I'm just watching a video.

Asked by brendansarpong 9 часов назад

Unpredictable severe temporary freeze

At random times, especially if I haven't been using Thunderbird (on Windows 7) for a while, it will freeze temporarily. During this time, the screen often turns gray to i… (читать ещё)

At random times, especially if I haven't been using Thunderbird (on Windows 7) for a while, it will freeze temporarily. During this time, the screen often turns gray to indicate it's frozen. I can move to another app but Thunderbird is totally unresponsive for up to about 30 seconds. I can keep typing, and often I do. It'll fill in when it gets around to it.

I've had this problem in the past, but it had been gone for a year or more. It came back exactly when I recently upgraded to version 68.10.0 (32 bit).

It can happen at any time, for example, just now (briefly) when I switched to Thunderbird and opened the menu to check the version number.

I've reviewed startup apps on Windows, and cleaned out trash folders.

Any further troubleshooting tips? Thank you!

Ness

Asked by evekitas 9 часов назад

Thunderbird 68.10 on Catalina is not opening attachment on outgoing email

Thunderbird 68.10 (TB) sends attachments correctly but will not open the attachments when they are clicked on in the attachments area of the write window. In the same in… (читать ещё)

Thunderbird 68.10 (TB) sends attachments correctly but will not open the attachments when they are clicked on in the attachments area of the write window. In the same instance TB will not open the attachment when sent to the sender's own email address.

TB displays the location of the attachment correctly and will rename the attachment, but fails silently on a double click or choosing "Open" from the context menu.

This is a new iMac with user installed via Apple's Migration Assistant. From Mac OS 10.11 to 10.15.

So permissions could be involved.

Asked by Samsung A70 10 часов назад

Thunderbird with BTinternet e-mail

I am using Thunderbird (on Windows 10) to access my e-mail on btinternet.com and have used this successfully for years. The BT e-mail has used Yahoo e-mail and is in the … (читать ещё)

I am using Thunderbird (on Windows 10) to access my e-mail on btinternet.com and have used this successfully for years. The BT e-mail has used Yahoo e-mail and is in the process of slowly migrating users onto its own e-mail system, but I am still on Yahoo. Last Saturday (11th July) my TB client failed to logon (error message - 'sending of password did not succeed'), even though nothing has been changed. I know the password is still correct because I can use a browser to logon to BT e-mail using the same password and get to Yahoo e-mail with all my up-to-date e-mails. My TB client settings have not changed. My wife's e-mail has the same setup in TB and has already been migrated from Yahoo to BT's own e-mail (some months ago) - there is no problem with accessing her e-mail using TB client (same settings as mine). I phoned BT support but they could not offer any help and could not tell me when I would be migrated from Yahoo. Something changed last Saturday, either in BT mail server or TB client, to disrupt the normal smooth operation. Has anyone else experienced this problem and/or does anyone have a solution? Thankyou, Robin

Asked by robin.john171 11 часов назад

Thunderbird Emails not Appearing in any Folders

Thunderbird Version: 68.10.0 OS: Windows 10 ver 2004, OS Build 19041.331 Problem: Upon opening Thunderbird, all folders in two different accounts, are empty. The emails… (читать ещё)

Thunderbird Version: 68.10.0 OS: Windows 10 ver 2004, OS Build 19041.331

Problem: Upon opening Thunderbird, all folders in two different accounts, are empty. The emails still exist. I can right click on each folder, select Properties/Repair Folder, and the emails will be reloaded. But if I leave that folder, then come back, it is empty again. I also tried deleting from my profile all .msf files from every account and folder and letting Thunderbird rebuild them. When reopening Thunderbird, the emails will show up, but if I close, then reopen TB, they are gone again. I have not yet tried saving my profile, uninstalling TB, then reinstalling. I'd like to hear any other suggestions before I try that. This problem started shortly after TB updated to ver 68.10.0, but I can't say for sure that the update and the problem are correlated...it may just be coincidence.

Thank you.

Asked by Solman 11 часов назад

Firefox Not Displaying Characters Correctly

Hello, Firefox folks! I am running Firefox 78.0.1 on Ubuntu 20.04 LTS. Recently, Firefox has stopped displaying text correctly. I have attached 2 images of examples of th… (читать ещё)

Hello, Firefox folks! I am running Firefox 78.0.1 on Ubuntu 20.04 LTS. Recently, Firefox has stopped displaying text correctly. I have attached 2 images of examples of this occurring. I refreshed Firefox some time ago and the problem went away but has since returned.

I would appreciate any insights that you all can provide.

Thank you! -Mark

Asked by mswalth 13 часов назад

Local Network web page gettingn "PR_CONNECT_RESET_ERROR"

Hello, Lately i can no longer access a local network, one of the servers web page, getting "PR_CONNECT_RESET_ERROR", how to be able to re-access it again? Thank you, … (читать ещё)

Hello,

Lately i can no longer access a local network, one of the servers web page, getting "PR_CONNECT_RESET_ERROR", how to be able to re-access it again?

Thank you,

Asked by ntewfik 13 часов назад

Windows 7 TCP/IP stack fails shortly after opening Firefox

Hello, I have recently started having an issue where my PC's TCP/IP stack stops working shortly after starting Firefox Browser. Windows reports that the ethernet connecti… (читать ещё)

Hello,

I have recently started having an issue where my PC's TCP/IP stack stops working shortly after starting Firefox Browser.

Windows reports that the ethernet connection still has internet connectivity and pings to a WAN IP address return responses but it seems all TCP/IP functions higher than Layer 3 are not available.

No browsers can find web pages, Outlook cannot connect to our web based mail server etc.

The stack comes back up after rebooting the OS and stays up for all internet use with other browsers. It just fails a few seconds after starting Firefox.

I have run system file checker - no problems found. I have run Windows Memory diagnostic - no problems found. I have run SeaTools for DOS on the HDD and the Long Test Passed. I have run a full anti-virus and malware scan - no problems found.

I have not sent a crash report since Firefox itself hasn't actually crashed!

I have been a long time user of the browser and would rather not have to change to a different browser.

Any help in getting this resolved would be greatly appreciated...

Best regards,

Simon.

Asked by simonm1 13 часов назад

Last reply by simonm1 13 часов назад

Firefox breaks Tidal music player

Hello, darned Firefox blocks audio device even when no sound is or should be played. And there is not a single option to disable it! I use Tidal in exclusive device mode.… (читать ещё)

Hello,

darned Firefox blocks audio device even when no sound is or should be played. And there is not a single option to disable it! I use Tidal in exclusive device mode. Tidal gives error "Device is in use by a different user, device or service". The problem first appeared a few days ago.

  • Firefox 78.0.2 64-bit
  • Windows 7 SP1
  • HD audio device with Microsoft driver

Asked by pavel.lastovicka 14 часов назад

sessionstore halfbroken backup (still increasing tabs into it) and places also broken but big in size. Sessionstore encodig recovery.

Somehow the sessionstore just showed a blank tab, but (if opened with a text editor) the sessionstore file containts the complete session (even the latest tabs) but its n… (читать ещё)

Somehow the sessionstore just showed a blank tab, but (if opened with a text editor) the sessionstore file containts the complete session (even the latest tabs) but its not possible to recover from that. If you for example open 5 tabs and then close firefox (and wait 2 minutes and check in the task-manager that its closed) and then deleting everything in the 'sessionstore-backups' folder and then starting firefox, then the 5 tabs are there again. I have made backups the moment firefox was not working anymore, but firefox seems to anyhow not load them (have multiple recovery files saved after first problems, instantly). I got the folder from about:support 'open directory' but i'm using Linux (Linux Mint 19 - Firefox 77.0.1). Maybe sessions are saved elsewhere? Firefox even inreased the data inside of them by the new 5 Tabs, so they grow in size, and if you opened it in a text editor you could search the new tabs even, as far as i remember from yesterday. Then i don't remember the order of two things from yesterday:


1. I moved some recently 'changed' files from the profile folder and then move them back (i wanted to backup, but i moved and the problem was somehow firefox was starting at the same time, it was a mistake, and then i had trouble not knowing if the preferences are still the same, and since i updated from i think 64 to 77.0.1 (i have a list of important changes) some where different, for example i would never have geolocation enabled. but others like the deleted pocket links (in about:config) are still the way they are, so i wonder. and i had multiple files in the moment


2. the sessionstore now is little (5 tabs probably), i tried to delete session store very often, i dont know if it was after this? but probably. But like i said i don't remember it.


But now the new problem. The History and Book marks file does not work, i moved them away or deleted them (of course backup before that) because this was an online tip, but the restoring thing just worked for the bookmarks, and just something between i think 1-3 days ago.


The problem now is i can't recover ANYTHING anymore. I can not really read the recovery file with a text editor, many letters are red, with the linux text editor, it says translated something like "some symbols don't work, please choose encoding" and there are many:

UTF-8 Central European (WINDOWS-1250) Unicode (UTF-16) Western (IBM-850) Unicode (UTF-7) ...

Over 50 different probably. Some even crash the program, what is the encoding for the recovery file?

There needs to be an Extension that is able to import and read broken sessionstore files, and 'places' files.


Probably i was to greedy, but i made stupid mistake accidently.

Asked by lonasethu.jw 17 часов назад

Firefox 78.0.1 does not remove closed pages from memory - lags and high RAM usage

After updating from 77 (I think it was 77.0.2?) to 78.0.1 I started noticing terrible firefox performance after a few minutes of browsing. My standard browsing habit cons… (читать ещё)

After updating from 77 (I think it was 77.0.2?) to 78.0.1 I started noticing terrible firefox performance after a few minutes of browsing. My standard browsing habit consists of launching browser with 1 pinned tab and 1 home page (so 2 tabs only), then opening 5-10 tabs from my bookmarks, checking pages then closing them and leaving only 1 pinned page open. In firefox 78.0.1 after doing this (opening and then closing multiple tabs "to the right" using new context menu added in 78) my ram usage does not drop. It goes from 2.4GB (system only usage) to 5.0GB and does not drop after closing tabs. However when I open 10-20 tabs again RAM usage does not rise (maybe slightly, like 5.3GB). So it looks like firefox has multiple tabs stored in ram and opening new tabs just rewrites that memory instead of allocating new one. I have 8GB of ram so 3GB of usage from 1 open tab is crazy. I think it was 500-900MB before. I also have terrible lags because of this - browser hangs up every few seconds for few seconds. I had trouble writing this post with 2 tabs open because of 3.3GB ram usage! Restarting browser helps - ram uasge rises from 2.4GB to 3.2GB only (800MB for 2 tabs) but every new opened and closed tab seems to stay in memory. For example if I open 10 more tabs except for 2 that always open so I have 12 tabs I have 3.6GB memory usage. After I close them it slowly drops to 3.5GB instead of returning to 3.2GB. It does not matter how I close tabs - using right click context menu (close other tabs, close tabs to the right), using X on tabs, or using add-on to close all tabs except for pinned ones. They always remain in memory somehow. PLS fix this ASAP.

P.S. I also tried checking about:performance menu but there is nothing interesting here. It says that 2 opened tabs and addons use 100MB of memory which is not true because browser at this moment uses 1060MB.

Update 1: I also tested safe mode. 3,4GB of PC RAM usage on firefox safe mode start. Opened few tabs, ram usage goes to 4.2GB. After closing all tabs except for 1 ram usage start to SLOWLY decrease but it stops at 3,7GB. Ram usage drop was really slow like 10-30 seconds. It should be instant after closing tabs.

Asked by Piterk 1 неделю назад

Last reply by Piterk 4 дня назад

Firefox crashes regularly for different reasons

Hi, my firefox started to crash regularly for a few months. I have seen it crash while on idle, while changing tabs, while opening ne tabs... i.e. no repetable pattern. M… (читать ещё)

Hi, my firefox started to crash regularly for a few months. I have seen it crash while on idle, while changing tabs, while opening ne tabs... i.e. no repetable pattern. Morever, I couldn't figure out the reason since all the crash reports turned different reasons for each crush. It has now become hourly crashes which really started to affect my workflow. Could you please help?

Latest crush reports: Report ID Date Submitted bp-4c03cc23-f6bf-4abd-a5b0-3a1ff0200708 08/07/2020, 13:27 bp-74dbd9b4-40b9-47b5-9387-f6d8e0200708 08/07/2020, 13:27 bp-d1cbf208-6c0d-44f1-95f2-a8aec0200708 08/07/2020, 13:27 bp-813c83c1-c29a-4103-84b5-5e68d0200708 08/07/2020, 13:27 bp-29f78130-e294-4fcd-8720-5b8010200708 08/07/2020, 13:27 bp-2e6980b2-b53e-473a-b9e3-9e1ee0200708 08/07/2020, 13:27 bp-363a7969-8b98-43ea-a26b-f32350200708 08/07/2020, 13:27 bp-df78d49e-6209-4a7e-96c9-533e90200708 08/07/2020, 13:27 bp-4d388808-7043-440e-b7a3-d29b60200708 08/07/2020, 13:26 bp-aa3c3296-6b5d-4300-a441-4a6890200708 08/07/2020, 13:26 bp-007af789-587d-45df-87f8-da78c0200708 08/07/2020, 13:26 bp-0f5a3710-3098-4d73-ace8-c1df10200708 08/07/2020, 13:26 bp-fc10b542-d37d-4ca9-8a54-0acf50200708 08/07/2020, 13:26 bp-2eb3fafe-370e-4145-bda4-acc120200702 02/07/2020, 10:30

Asked by u.yilmaz91 5 дней назад

Last reply by u.yilmaz91 1 день назад

Firefox merkt sich Fenstergröße nicht.

Normalerweise werden die Browserfenster so geöffnet, wie das letzte von ihnen geschlossen wurde. Das funktioniert außer beim Firefox mit allen anderen Fenstern, egal, ob … (читать ещё)

Normalerweise werden die Browserfenster so geöffnet, wie das letzte von ihnen geschlossen wurde. Das funktioniert außer beim Firefox mit allen anderen Fenstern, egal, ob Edge, Chrome, Explorer etc.

Beim FF geht es nicht. Er öffnet immer an der selben Stelle in der selben Größe, unpassend zu meinen Desktopeinstellungen.

  • Win10 Pro (64-Bit)
  • Firefox 78.0.2 (64-Bit)
  • Bildschirmauflösung 2560x1440 px Querformat
  • Firefoxfenster öffnet mit ca. 1000x1092 px

Was kann ich tun, um diesen Fehler zu beheben?

Asked by Totte 1 день назад

Enable Sky Sports again

I have been watching football on one or two Sky Sports websites through Virgin Media which redirects me to the Sky Sports log on which I do as a Virgin Media Customer. T… (читать ещё)

I have been watching football on one or two Sky Sports websites through Virgin Media which redirects me to the Sky Sports log on which I do as a Virgin Media Customer. This has been running smoothly for well over a year. Suddenly it has stopped with the error message "Secure Connection Failed". I have tried adding Sky Sports to the allowed web-sites on my security (Kaspersky and Malwarebytes) and clearing the caches as instructed by Mozilla but to no avail. What do I need to do to enable me to continue watching Sky Sports on my laptop. I'm afraid Virgin Media support told me to go back to the shop from which I bought the laptop, now 3-4 years ago.

Asked by Neil 4 дня назад

Last reply by Neil 1 день назад