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I have 2 email accounts on TB, one is a hotmail account and one is an msn account. MSN account works fine. Hotmail account on my iphone works fine both sending and receiving messages. On Thunderbird my hotmail account receives messages but if I try to "reply" to a message or if I try to send a new message using the hotmail account I receive the following message. When I checked my version it says I'm using Mozilla/5.0 Windows NT10.0 WOW 64, rv: 52.0 gecko/20100101 Thunderbird/52.3.0

An error occurred while sending mail. The mail server responded: 5.2.0 STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message Cannot submit message. 16.55847:BD0B0000, 17.43559:00000000A0000000000000000000000000000000, 20.52176:140F4D8011004010F1030000, 20.50032:140F4D8081174010F1030000, 0.35180:140F4D80, 255.23226:F1030000, 255.27962:7A000000, 255.27962:0A000000, 255.27962:0E000000, 255.31418:80030400, 16.55847:98000000, 17.43559:0000000068010000000000000000000000000000, 20.52176:140F4D801100F01F140F4D80, 20.50032:140F4D808117F01F2C000000, 0.35180:7D110000, 255.23226:00000000, 255.27962:0A000000, 255.27962:32000000, 255.17082:DC040000, 0.27745:00000000, 4.21921:DC040000, 255.27962:FA000000, 255.1494:140F4D80, 0.37692:AD000000, 0.37948:AD000000, 5.33852:00000000534D545000000000, 4.56248:DC040000, 7.40748:010000000000010B31373A44, 7.57132:00000000000000003A633962, 1.63016:32000000, 4.39640:DC040000, 8.45434:00010200C901F8B500000000000000001A010480, 5.10786:0000000031352E32302E303037372E3031373A444D35505231374D42313038323A63396231653232372D663432632D343833612D613332612D34353732333736386438306200F90F05000780, 255.1750:80030400, 255.31418:140F4D80, 0.22753:80030400, 255.21817:DC040000, 4.60547:DC040000, 0.21966:2C000000, 4.30158:DC040000 <00a4d544-836b-0fd1-cc78-480e216372c2@hotmail.com> [Hostname=DM5PR17MB1082.namprd17.prod.outlook.com]. Please check the message and try again.

Hello,

After upgrading my Thunderbird install to version 60.2.1 on my Xubuntu 18.04 machine, I cannot access my mail anymore, because there seems to be a problem with passwords.

Symptoms:

- When starting Thunderbird, I get an "Enter your password" box for each of my accounts even though I had my passwords saved.

- When I go to Preferences -> Security -> Passwords -> Saved Passwords, the list is empty.

- When I try to enter a password and save it, it does not actually get saved and Thunderbird will ask again soon after.

- The following line is logged to console a whole bunch of times:

JavaScript error: jar:file:///usr/lib/thunderbird/omni.ja!/components/crypto-SDR.js, line 179: NS_ERROR_FAILURE: Couldn't decrypt string

Other findings:

- Downgrading Thunderbird to 52.7.0 fixes the problem. The old saved passwords just reappear again and Thunderbird has no problem logging in.

- Starting Thunderbird 60.2.1 on a Windows 10 box with exactly the same profile folder works fine. It can read the passwords and access my mail accounts.

Can you please tell me what to do to fix this, so I don't need to keep using an old version of Thunderbird just to access my mail?

Thanks,

It used to be a rare occurence, but now every single time I close TB and shortly thereafter, during the same session, I try to re-launch tb I have to call up Task Mgr and kill thunderbird.exe. It is an annoyance which I would like to get rid of. Any suggestions? Thanks!

Hello, I've been using Thunderbird since it first came out may years ago and have been a satisfied user. Sometime in the past year, after one of the Thunderbird updates, Thunderbird became EXTERMELY slow to open. It takes over a minute. I have looked for solutions here for the past year...no luck (I've read through most all of them here, that have to do with slowness of Thunderbird opening, as well as on Reddit). I've tried basic troubleshooting e.g. clearing Thunderbird cache, increasing cache to huge size. I've seen references to the slowness being related to "multiple calendars". I don't use calendars on Thunnderbird and went as far as to delete/disable the default one that was there. Still no improvement. I know its a Thunderbird specific problem since:

a. I don't have this slowness opening any other program on my Mac (opening it or using it) b. I don't have a problem with performance of Thunderbird once it finally opens c. It all started in 2022 immediately after one of the Thunderbird updates.

I am on: Mac Air M1, Ventura 13.2, 16 GB Ram Thunderbird 102.14.0 (64-bit)

I hate to ditch Thunderbird after using it all these years and being a very early user since it came out, but I am at wits end. Any help is appreciated. Thanks for any help in advance!

Importing A file (that contains lots of contacts) results in displaying same number of icons but with absolutely no data in them.

Windows 10 64 bits - French 4 Go Ram

I tested both 64 and 32 bits versions of TB and 60.2.xx 64 bits Used to work last year (Jan 2018) Also tried with a fresh export from contatcs ; no luck Tried to use CardBook : Woks fine but does not create groups (or could not find).

Help appreciated

More precisely, there is still a folder called "Elements envoyés" (French for "sent items"), but it is shown in italics and is empty despite being shown as "subscribed" in the folders list. Restarting did not help. De-subscribing and re-subscribing neither. The emails are present through the web interface or on my iPhone... It is very frustrating. Thanks for your help.

I cannot get my emails to print out. This is a new problem as it has worked in the past. The printer is working OK both for photocopies and to print out documents on the computer. It accepts the instruction to print but the paper just feeds through the printer with nothing on it. Help!

Every time I start Thunderbird, I get the "System Integration" notification box even though the "Always perform this check when starting Thunderbird" option is NOT checked. Please let me also clarify, I DO NOT want system integration. Therefore, I have unchecked all boxes that are not greyed out and chose "Skip Integration", since there is not a box for "Do Not Integrate". Can someone please tell me how to stop this aggravating box from continuing to show up, without integrating Thunderbird or resorting to a different email client.

I am running: Operating System: Windows 10 Home Thunderbird: 45.5.0

For some reason, thunderbird (windows 8) has essentially stopped working. Over a minute to open an email--all other functions have similar delays. I tried to archive, but I keep getting a message that says that a script has stopped working. It does the same in thunderbird safe mode. My old computer (XP) works fine. I can't find my profiles on windows 8 to rebuild the global database.

Whether I use the "reply" menu or "Reply" buttons a new email is created but there is no email address shown for the recipient. This has only started happenning after I upgraded to version 52.1.1

Running win 7 Pro. Previous beta was running fine. Accepted the offered update and now the program won't load. Uninstalled and reinstalled , still no load. Process explorer shows the thunderbird.exe process running. I have exempted relevant folders from antivirus scope.

Crash-ID: bp-98c41394-dd66-4d75-9ae2-29e4e0181212 d Dec 5 14:57:55 2018] Crash report submitted successfully

[Wed Dec 5 14:59:11 2018] Crash report submitted successfully [Thu Dec 6 08:32:33 2018] Crash report submitted successfully [Thu Dec 6 08:38:52 2018] Crash report submitted successfully [Thu Dec 6 08:38:56 2018] Crash report submitted successfully [Fri Dec 7 14:11:44 2018] Crash report submitted successfully [Fri Dec 7 14:25:52 2018] Crash report submitted successfully [Fri Dec 7 17:10:12 2018] Crash report submitted successfully [Fri Dec 7 17:13:04 2018] Crash report submitted successfully [Fri Dec 7 17:22:11 2018] Crash report submitted successfully [Fri Dec 7 17:42:16 2018] Crash report submitted successfully [Fri Dec 7 18:00:20 2018] Crash report submitted successfully [Fri Dec 7 18:04:25 2018] Crash report submitted successfully [Sat Dec 8 21:22:46 2018] Crash report submitted successfully [Sat Dec 8 21:33:06 2018] Crash report submitted successfully [Wed Dec 12 14:29:17 2018] Crash report submitted successfully [Wed Dec 12 14:35:16 2018] Crash report submitted successfully

Subject: Account Settings -> Server Settings Occurrence: after update to 52.1.0 (32 bit)

My default setting was unchecked 'Automatically download new messages' and checked 'Fetch headers only'. After automatic update to 52.1.0 I could no longer download full emails from my email server by clicking on 'Download the rest of the message' hyperlink. However option 'Get selected messages' works and is active (available) from the start. I know this bug (inactive 'Get selected messages' after opening of Thunderbird) was on the Mozilla's back burner since ancient times :).

Setting opposite to default: checked 'Automatically download new messages' and unchecked 'Fetch headers only' loads emails without the problem but is potentially unsafe.

"The message could not be sent because the connection to outgoing server smtp.gmail.com was lost in the middle of the transaction. Please try again."

My email is driving me mad! I can receive emails no problem, but can I send them?? No. It just keeps timing out. Very annoying, I've been through every possible support forum and tried everything, I've increased the timeout time, I've checked the SMTP is all right, it is, I've deleted my account and the programme itself and reinstalled all to no avail. Very frustrating. Any help would be greatly appreciated!

Having trouble with my Charter Spectrum mail account. I am able to receive e-mails, but cannot send them. When I send a mail, I get the "Login to server mobile.charter.net failed" message. However, I believe I have the correct setting for SMTP server. Charter Spectrum says I should have mobile.charter.net set as the SMTP server, port 587 selected, SSL enabled, and the authentication password should be the same as my IMAP incoming for the account.

So when I get this message about login to server failed - I re-enter the same account password, and get the same message result. Why would I be able to receive e-mails, but not send using the same server and password?

I was able to go onto Charter Spectrum website and login and send and receive e-mails from their web mail app. Although, I hate using it, and would much rather use TBird.

Thanks in advance. C.Bariou

I am trying to copy all the emails from one Local Folder to an IMAP folder. In the Local Folder, there are 4430 emails. However, when I copy all them to the IMAP folder, I end up with 4424. I can't understand why. Anyone have an idea? Thanks for your help.

See attached screenshots. First one is of Local Folders, second one is of IMAP folder.

I am using IMAP. AT&T (Yahoo) is my ISP. I just recently changed my password, not sure if that is causing problems. I am using Windows 7.

After composing an email, I try to send it. What I get is a popup saying Login to Server failed. See the uploaded image. The popup has three choices: Retry, Enter New Password, Cancel. When I click either Retry or Enter New Password, the popup just reappears, no matter how many times I click on Retry or Enter New Password. If I click on Cancel, the sendmail completes by making a copy of the email and putting it in my Sent folder.

Suggestions?