New install on a friend's HP laptop. Thunderbird was setup with profile imported from older laptop running Windows 10. Printer is an HP Smart Tank Plus 655.
Printing wor… (читать ещё)
New install on a friend's HP laptop. Thunderbird was setup with profile imported from older laptop running Windows 10. Printer is an HP Smart Tank Plus 655.
Printing works fine on other apps such as Word, browsers, notepad, Acrobat. Start up Thunderbird and can successfully print one document, but subsequent attempts at printing from Tbird show 'Print as PDF' and no other print options in the print dialog box. Attempting to print via other apps produces same result.
Restarting print spooler works temporarily. Other fixes found on forums such as the 'remove addons.json from profile folder' fix dont work.
Have also reinstalled Thunderbird, checked spooler settings, reinstalled printer drivers, with no resolution.
Interestingly, I installed Thunderbird on another windows 11 laptop, with a new profile and following Thunderbird's email account setup wizard and I have no printing issues.
Could this be related to importing the old profile across to Windows 11? Or are there other issues at play?
Thanks.