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Where has the 'searchplugins' folder gone?

Hi, After recently updating my Firefox Web Browser (Version 40.0ß), I have noticed that the 'searchplugins' folder has disappeared from the 'browser' folder. I am current… (читать ещё)

Hi, After recently updating my Firefox Web Browser (Version 40.0ß), I have noticed that the 'searchplugins' folder has disappeared from the 'browser' folder. I am currently using Ubuntu MATE 14.04 LTS. So this folder would be in /opt/Firefox/browser. This problem is also the same in Windows 7 (C:/Programs Files/Mozilla Firefox). Therefore I cannot import my customised .xml search plugins into Firefox. Please could you help me?

Asked by andrewdavies17 4 года назад

Last reply by jscher2000 4 года назад

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Why doesnt the on screen keyboard pop up when using Firefox on a tablet and a text field is selected? Using Windows 10 in tablet mode.

Why doesnt the on screen keyboard pop up when using Firefox on a tablet and a text field is selected? Using Windows 10 in tablet mode.

Asked by raiderfan247365 4 года назад

Last reply by stevation 4 года назад

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untrusted connection for google

This Connection is Untrusted You have asked Firefox to connect securely to www.google.co.uk, but we can't confirm that your connection is secure. Normally, when you try t… (читать ещё)

This Connection is Untrusted

You have asked Firefox to connect securely to www.google.co.uk, but we can't confirm that your connection is secure.

Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do?

If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate.


I have tried all the steps listed on the site but i still get this message. I have recently updated to windows 10. would this cause this problem?

Asked by babs7879 4 года назад

Last reply by philipp 4 года назад

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in Bookmarks: Show all Bookmarks, I cannot make a new bookmark folder. How?

I cannot find a way to make a new folder for categorizing my bookmarks. There was a way, I know. I have done it in the past, but something is either different or I just h… (читать ещё)

I cannot find a way to make a new folder for categorizing my bookmarks. There was a way, I know. I have done it in the past, but something is either different or I just haven't found my way again now.

Asked by aastajohansson 4 года назад

Last reply by cor-el 4 года назад

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How can I GET RID of YAHOO forever??

Have google as my default, but later get directed to Yahoo for errors etc. eg Error 999 and all sorts of other rubbish comes up. This only comes up on my laptop, not my o… (читать ещё)

Have google as my default, but later get directed to Yahoo for errors etc. eg Error 999 and all sorts of other rubbish comes up. This only comes up on my laptop, not my other main computer - and is driving me mad! How can I ban & cancel any access to Yahoo forever from my Mac...does anyone know pls??

Asked by didds 4 года назад

Last reply by jscher2000 4 года назад

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There is no HELP button in the menu. How do I update to newest version?

The instructions to do an update to the newest version of Firefox say to click on the MENU button and then the HELP button. Well, there is NO Help button when I click on … (читать ещё)

The instructions to do an update to the newest version of Firefox say to click on the MENU button and then the HELP button. Well, there is NO Help button when I click on the MENU. So, how am I going to be able to do the update I need to, since your page says I'm using an old version.

Asked by SoCalSurfer66 4 года назад

Last reply by Alan James 4 года назад

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Customize isn't working and LastPass icon isn't appearing

On two different profiles, the Customize option simply isn't working. I see three different places on the GUI to click on Customize, and none works. Nothing happens when … (читать ещё)

On two different profiles, the Customize option simply isn't working. I see three different places on the GUI to click on Customize, and none works. Nothing happens when I click on them, beyond the letters "Customize" appearing at the top of a tab.

After appearing earlier this evening, the LastPass icon is also failing to appear on both profiles.

Asked by conceptualclarity 4 года назад

Last reply by FredMcD 4 года назад

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How do I get rid of Yahoo coming up unwanted?

I started to download "DriverBoost" and then did not want it. Some how it has taken over my computer. Yahoo has taken over. I want to go back to where I loaded Firefox… (читать ещё)

I started to download "DriverBoost" and then did not want it. Some how it has taken over my computer. Yahoo has taken over. I want to go back to where I loaded Firefox and it came yp with my e-mail and Google search. Thanks for your help. I like Firefox with Google. Charlie

Asked by Charliekir 4 года назад

Last reply by jscher2000 4 года назад

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Firefox version 40 release breaks HP Simplepass

After upgrading to version 40 this morning, HP simple pass is broken yet again. I tried the usual, uninstall and reinstall of both applications. The add-on is marked al… (читать ещё)

After upgrading to version 40 this morning, HP simple pass is broken yet again. I tried the usual, uninstall and reinstall of both applications. The add-on is marked always activate. Still works in OS and IE. It also worked again when I downgraded to v 39.

Asked by stephensrob1 4 года назад

Last reply by cor-el 4 года назад

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Firefox crashes on startup

Crash ID: bp-fb3f255c-59d4-491b-a567-2c54e2150812 Crashes straight to Mozilla Crash Reporter even in Safe Mode and after a reboot. It had been working fine until I closed… (читать ещё)

Crash ID: bp-fb3f255c-59d4-491b-a567-2c54e2150812

Crashes straight to Mozilla Crash Reporter even in Safe Mode and after a reboot. It had been working fine until I closed Firefox down this morning (with about 4 tabs open?) and then re-opened it a few seconds later.

Asked by caketango 4 года назад

Last reply by philipp 4 года назад

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How do I undo the"always save pdf" and return to "open pdf"

I clicked the box to have Mozilla always save an adobe pdf rather than ask me each time - is there a way to get back to the asking if I just want to open it and not alway… (читать ещё)

I clicked the box to have Mozilla always save an adobe pdf rather than ask me each time - is there a way to get back to the asking if I just want to open it and not always save it?

Asked by suzhillman 4 года назад

Last reply by cor-el 4 года назад

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Firefox hangs in Windows 10

I have 3 PC's that have all been upgraded to W10, and all 3 have FF as their default browser (2 PC's home built the other is a Samsung Series 7). On all 3 of these PC's F… (читать ещё)

I have 3 PC's that have all been upgraded to W10, and all 3 have FF as their default browser (2 PC's home built the other is a Samsung Series 7). On all 3 of these PC's FF hangs for no reason, and even more baffling they all seem to hang at around the same time. Most often I will minimize FF and walk away from the PC only to come back later and not be able to access FF. When that happens the FF window is almost slightly blurry and the only buttons available in the window are minimize and close.

Yesterday I updated 2 of the PC's to FF 40.0.3 but FF still hung in less than 24 hours. The other PC is running FF 28. The only thing these 3 PC's have in common is that they've all been upgraded to W10 and they share some of the same add-ons. Any suggestions on troubleshooting this? I did try disabling Flash but that did not resolve the issue.

Asked by SushiLover 4 года назад

Last reply by FredMcD 4 года назад