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How do I contact someone at Firefox to get help with Script errors?

I have a service contract with Microsoft but they cannot fix errors on Firefox. I am getting Script errors only on Firefox, not on Internet Explorer. I am not a technicia… (читать ещё)

I have a service contract with Microsoft but they cannot fix errors on Firefox. I am getting Script errors only on Firefox, not on Internet Explorer. I am not a technician and need someone from Firefox to fix their error condition.

Asked by steveb22 5 лет назад

Last reply by jscher2000 5 лет назад

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I don't want to just disable plug-ins, I want to eliminate them. How do I do this?

I have a Firefox user who yesterday reported that all of a sudden his FF was running like molasses. Not just navigating to sites, but clicking from one field to another, … (читать ещё)

I have a Firefox user who yesterday reported that all of a sudden his FF was running like molasses. Not just navigating to sites, but clicking from one field to another, entering data, etc. The only add-ons he has are plug-ins, and all of them are "never activate" except for Flash Player and Acrobat (Reader) DC. When I ran FF in Safe Mode (add-ons disabled), it worked like normal.

Here's what my question really is. I don't want to just disable/"never activate" these plug-ins, I want to rip them out of Firefox forever. There are some in there that look pointless, the user never installed them. At this point all I care about is that his base FF experience is smooth.

My Google-fu so far has been weak, and so far all it looks like is that this process would be painful, time-consuming, and involve code which looks like it's over my head. Can anyone recommend anything to make this less painful?

Asked by craig_hatler 5 лет назад

Last reply by jscher2000 5 лет назад

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RealPlayer Downloader does not work on Firefox addon is enabled

Request Help and Assistance I have been experiencing problems with my Firefox; firstly it takes very long to open the browser at this point my RealPlayer Downloader worke… (читать ещё)

Request Help and Assistance

I have been experiencing problems with my Firefox; firstly it takes very long to open the browser at this point my RealPlayer Downloader worked fine. Thereafter my Firefox crashed several times. I removed Firefox and did a fresh new installation with the latest Firefox. I there after also did a new installation of RealPlayer and RealPlayer. In the Add-ons, it does show that the RealPlayer is enabled, but I am unable to download video. When playing the video on the web, the RealPlayer Downloader does not appear to download, please help! Thank you Kyle

Asked by Broscomms 5 лет назад

Last reply by FredMcD 5 лет назад

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Spell Check in input text boxes

Hi, I am basically looking for an addon which will spell check every word on the page. I have found that Mozilla's does not catch mistakes when you are typing words into … (читать ещё)

Hi,

I am basically looking for an addon which will spell check every word on the page. I have found that Mozilla's does not catch mistakes when you are typing words into certain input boxes (like this one). If there is another solution, I am happy to have that, instead of an addon as well ;)

Thanks Niels

Asked by Niels Healey 5 лет назад

Last reply by cor-el 5 лет назад

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No close/maximize/minimize buttons after exiting fullscreen mode

Hello, I am running the newest update for firefox (Version 38.0.1) on Mac OS Version 10.6.8. When I open a new window in firefox, the close, maximize, and minimize button… (читать ещё)

Hello,

I am running the newest update for firefox (Version 38.0.1) on Mac OS Version 10.6.8. When I open a new window in firefox, the close, maximize, and minimize buttons are located in the top left corner, as usual. However, if I enter fullscreen mode on a video, and then exit, the buttons are not there. They are not simply invisible - clicking in their usual location has no effect.

Thanks, ReOsIr

Asked by ReOsIr10 5 лет назад

Last reply by FredMcD 4 года назад

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Open new tabs in new window

After the latest update, I can no longer open tabs in new windows. For some reason they keep on just adding tabs and taying on the same page. Is there someway that I can … (читать ещё)

After the latest update, I can no longer open tabs in new windows. For some reason they keep on just adding tabs and taying on the same page. Is there someway that I can fix this?

Asked by Seanie28 5 лет назад

Last reply by Emerogork 4 года назад

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Fast start in the new tab

Ever since the most recent Firefox update, i've had problems with the new tab. It's been getting on my nerves and I need a solution. It's been there ever since the June 2… (читать ещё)

Ever since the most recent Firefox update, i've had problems with the new tab. It's been getting on my nerves and I need a solution. It's been there ever since the June 2015 update and I'm wondering how it got there and how to get rid of it. Thanks

Asked by Ninefire 5 лет назад

Last reply by the-edmeister 5 лет назад

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How can i undo ignore threads

This may sound stupid but I am unable to reverse my accidental "ignore thread" on a number of my emails. It doesn't allow me to undo it and now all my emails from clients… (читать ещё)

This may sound stupid but I am unable to reverse my accidental "ignore thread" on a number of my emails. It doesn't allow me to undo it and now all my emails from clients have disappeared and I'm incapable of finding them. All I want is for every email that comes in, to be at the top of the list, is there another way of reversing the process?

Asked by JonathanPlace 5 лет назад

Last reply by user01229325 5 лет назад

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How do i change my email address for my account?

The email address associated with my sync account is a work email and I need to change it to my personal email but I don't want to lose all of my settings, bookmarks, pas… (читать ещё)

The email address associated with my sync account is a work email and I need to change it to my personal email but I don't want to lose all of my settings, bookmarks, passwords, etc. How do I do this?

Asked by cfumia 5 лет назад

Last reply by kmd367 4 года назад

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Plugin Container and Firefox Continuously Crash

Hello, so basically, throughout the day, firefox will crash. Sometimes it will just straight up crash itself and leave nothing but the, "We're sorry, firefox has crashed… (читать ещё)

Hello, so basically, throughout the day, firefox will crash. Sometimes it will just straight up crash itself and leave nothing but the, "We're sorry, firefox has crashed" screen. I do send off the crash report most of the time, but it's gotten to the point where I've gotten really tired of it, and will search for help. Most of the time, the "Plugin Container for Firefox" will crash with it.

I have tried during hardware acceleration off. It does not help with the crashing, and seems to only expedite how fast firefox crashes from that issue.

Crash Reports: bp-96b3aa28-c9ee-450b-8e40-105822150618 6/18/2015 5:56 PM bp-3c171ee4-27a7-4443-a3b8-af0ad2150617 6/16/2015 11:36 PM bp-3cee10e8-1fca-4612-b7d7-af56a2150615 6/15/2015 12:06 AM bp-814a81c9-7041-4a93-b59e-407272150615 6/14/2015 11:44 PM bp-59bda2a7-536b-4b57-bd50-74d902150613 6/13/2015 11:43 AM

Asked by history404 5 лет назад

Last reply by jscher2000 5 лет назад

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I installed Firefox and was able to import all my bookmarks from Chrome but not my saved passwords from Chrome. None of them transfered over. Why?

I intended to delete Chrome once all my data was saved in Firefox but now I cannot because none of my saved log on usernames and passwords I have saved in Chrome imported… (читать ещё)

I intended to delete Chrome once all my data was saved in Firefox but now I cannot because none of my saved log on usernames and passwords I have saved in Chrome imported to Firefox. Is there any way to fix this? I have followed all the directions. When going to Tools/Options/Security/Saved Passwords - they are not there.

Asked by Breezeluvr 5 лет назад

Last reply by the-edmeister 4 года назад