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No sound on YouTube

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the compute… (читать ещё)

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the computer and restarted, but no change. My system is Windows 11, sound works, and the latest Firefox update installed. Question is this a YouTube tacit to stop NoScript and uBlock?

Задан computerdown 5 месяцев назад

Дан ответ computerdown 5 месяцев назад

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Customization Panel, Under The Wallpapers Section

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find… (читать ещё)

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find the setting that allows me to change the picture. I read the thread "Customize your wallpapers". The instructions are as follows; You can personalize your Firefox New Tab page by adding one of the available wallpapers. Follow these steps:

  1. In the right corner of the New Tab page, click the gear IG settings icon.
  2. In the customization panel, under the Wallpapers section, you will see different categories like Solid colors, Abstract and Photographs.
       Click the category you prefer. For example, selecting Abstract will show a variety of abstract designs. 


The problem I have is the customization panel is no where to be seen, I have click on EVERYTHING possible, it is not in my settings, why? How do find this?

Задан T Fontana 5 месяцев назад

Дан ответ T Fontana 5 месяцев назад

Excessive battery usage on Android phone

I left a review and was asked to post this here so here goes. Firefox on android is currently the highest user of power on my Google Pixel 8 android phone. From the batte… (читать ещё)

I left a review and was asked to post this here so here goes. Firefox on android is currently the highest user of power on my Google Pixel 8 android phone. From the battery usage data (since last full charge) Firefox has used: Screen time: 2hrs 33mins Background: 5hrs 46mins Totalling 19% battery usage. Even though I turned OFF allow app to run in background!! Before I turned this off, the battery usage was similar. In comparison: WhatsApp -the next highest- is: Screen time: 1hr 42mins Background: 17hrs 52mins Totalling 14% battery usage. With allow app to run in background ON.

The only thing I can think of causing this is the annoying (in my opinion) way that Firefox does not close down all open tabs when I close the app (by hitting the square control button and hitting clear all open apps button) are they still keeping Firefox running in the background as they refresh?

PLEASE add a setting to close all tabs when closing the app. When I close Firefox on my PC and then open it again, I don't get my old tabs, so it must be possible to do on android.

Задан s_harrowing 5 месяцев назад

Последний ответ от Radu Avram 1 месяц назад

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Must disable ad block to use youtube with adds. How to do this? thanks

I have been watching YouTube for years, issue free. This week I was blocked, as my computer may be blocking ads and thus violating You Tubes policy. How can I find and… (читать ещё)

I have been watching YouTube for years, issue free. This week I was blocked, as my computer may be blocking ads and thus violating You Tubes policy. How can I find and disable ad block programs/ extensions, thus allowing me to get back on You tube. I can recognize an outright program, but do not knew if extensions are in play that are not obvious to me. THANKS

Задан Helene Rubinoff 5 месяцев назад

Дан ответ jscher2000 - Support Volunteer 5 месяцев назад

  • Решено

How to change order of Firefox toolbars

Hi Please could someone help me re-order my firefox toolbars. Previously I managed to arrange them in the order I prefer, but an update seems to have destroyed the orde… (читать ещё)

Hi Please could someone help me re-order my firefox toolbars. Previously I managed to arrange them in the order I prefer, but an update seems to have destroyed the order again, and I can no longer find the web page which explained how to do it. reading from the top, I would like to see: • Title bar • Menu bar • Navigation toolbar • Bookmarks toolbar • Tabs toolbar • Web content area

Instead I have • Title bar • Menu bar • Tabs toolbar • Navigation toolbar • Bookmarks toolbar (I even seem to have lost this now and don't know how to get it back!) • Web content area Thanks for any help that can be provided. Brox

Задан brox1026 5 месяцев назад

Дан ответ brox1026 5 месяцев назад

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Firefox crashing immediately after install, won't open

I'm trying to install Firefox on my work computer (ARM64 version), but when I do I'm getting the crash report window at the end of the installation process (multiple time… (читать ещё)

I'm trying to install Firefox on my work computer (ARM64 version), but when I do I'm getting the crash report window at the end of the installation process (multiple times in a row), if I try to open the browser (only once), and during the uninstallation process (also multiple times in a row). I've tried a clean reinstall multiple times, including deleting the folders from program files, %APPDATA%, and all registry entries I could find (HKEY_CURRENT_USER>>SOFTWARE, HKEY_LOCAL_MACHINE>>SOFTWARE, HKEY_LOCAL_MACHINE>>SOFTWARE>>WOW6432Node).

I've contacted IT and they don't seem to think anything pre-installed should be affecting this. I'm unable to get a crash ID as I'm unable to even start the browser - all I get is the Firefox crash reporter, immediately. Is someone able to help me figure out why I can't get this working?

Задан ckennah 6 месяцев назад

Дан ответ ckennah 5 месяцев назад

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Firefox hangs or crashes "Gah your tab crashed"

Firefox keeps crashing and Hanging and I get the error message "gah your tab etc" I have followed the advice for fixing the problem but it keeps coming back Its really a… (читать ещё)

Firefox keeps crashing and Hanging and I get the error message "gah your tab etc" I have followed the advice for fixing the problem but it keeps coming back Its really annoying when you are trying to do something I'm no computer whiz and I have looked at the crash reports, its just gobble gook to me, I need help to fix the problem.

Задан Anthony Gloster-Guest 6 месяцев назад

Последний ответ от Paul 5 месяцев назад

Ive stored multiple mispelled words to my dictionary. I navigated to mozilla profile folder & cannot find persdict.dat file.

As the question stated I have navigated to my mozilla profile folder, ( C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\pw1dnvcy.default-release ) but there is no … (читать ещё)

As the question stated I have navigated to my mozilla profile folder, ( C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\pw1dnvcy.default-release ) but there is no file called persdict.dat. I have ensured all file name extensions are visible, & none are hidden in windows file explorer (Win 10). I am at al loss I cannot figure this out.

Задан SugaryPhoenixxx 5 месяцев назад

Последний ответ от jscher2000 - Support Volunteer 5 месяцев назад

Problems with GBoard

Hi, I have problems when using Firefox Android with my Samsung 24 Pro. This doesn't happen with my other phone, that is a One Plus, nor in Chrome browser. 1) I start usi… (читать ещё)

Hi, I have problems when using Firefox Android with my Samsung 24 Pro. This doesn't happen with my other phone, that is a One Plus, nor in Chrome browser.

1) I start using Firefox 2) I search something with the bar (google engine) 3) I press the bar to change my search 4) Press to remove a character with the delete

If I searched with more than one word word, it deletes the space in between, eg. "hello how are you" transforms into "hello how areyou". Spected behaviour "hello how are yo". If its only one word a random letter is deleted. Sometimes it deletes a complete word.

If, for example, instead of pressing delete, I touch again the bar in step 4) no bug ocurrs.

Hope someone can help me Best Regards Andrés

Задан Andrés Mereles 5 месяцев назад

Последний ответ от shadab802917 1 день назад

  • Решено

MacOS 26 Spotlight usage crashes Firefox when summoned

Ran into an interesting bug with Firefox since installing the macOS26 Dev beta. Whenever I use command space to bring up spotlight, Firefox become unresponsive, the beach… (читать ещё)

Ran into an interesting bug with Firefox since installing the macOS26 Dev beta. Whenever I use command space to bring up spotlight, Firefox become unresponsive, the beach ball will spin. It will only happen if Firefox is in focus when I use spotlight, and only if I am signed into Firefox sync.

I am not sure of a way to help replicate this issue as it seems to only happen when signed with Sync, but I would be happy to provide additional if I can.

Задан Cbjake 5 месяцев назад

Дан ответ Wicker 2 месяца назад

Lost data from profile after wiping windows

Hello, I just wiped windows and lost my bookmarks, passwords, and the like. I looked into the support options, as well Firefox profiles (about:profiles) but can't seem to… (читать ещё)

Hello, I just wiped windows and lost my bookmarks, passwords, and the like. I looked into the support options, as well Firefox profiles (about:profiles) but can't seem to get that data back. It's odd to me that it didn't sync because I also wiped windows last month and it recovered all of my data as soon as I signed into my Firefox account,so I was hoping that would happen again.

Any way to get this back?

Thank you.

Задан dredre0702 5 месяцев назад

Последний ответ от jscher2000 - Support Volunteer 5 месяцев назад

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Firefox keeps randomly moving focused tabs to the end

When I go to view an already open tab it will sometimes randomly move it to the very end of my tabs all the way to the right. I don't want it to move tabs without my inte… (читать ещё)

When I go to view an already open tab it will sometimes randomly move it to the very end of my tabs all the way to the right. I don't want it to move tabs without my intervention. Clicking on a tab should keep it in place.

This has been an issue for about 2 months now. I'm not sure what's causing it or even if it's entirely a Firefox issue as I have noticed something similar happen in another program with tabs that I use often. It still seems like a Firefox issue in that moving a tab all the way to the end is a very specific task that can't normally be done accidentally.

Is there a way to prevent this from happening or has anyone figured it out?

This person has the same issue: https://connect.mozilla.org/t5/discussions/stop-reordering-my-tabs/td-p/93219

Задан Engage 6 месяцев назад

Последний ответ от Denys 5 месяцев назад

Can you restore a session with crash files?

I need to recover a `.jsonlz4` file to restore a Firefox session with 8 active instances, as the "Restore Session" feature only opened 5 due to the `browser.sessionstore.… (читать ещё)

I need to recover a `.jsonlz4` file to restore a Firefox session with 8 active instances, as the "Restore Session" feature only opened 5 due to the `browser.sessionstore.max_windows_undo` setting being capped at 5, and the full original `.jsonlz4` file is now missing.

In the`firefox/Crash Reports` directory, there are numerous files I can’t interpret, can I retrieve my session data via telemetry or other methods using this crash information. I’m using Linux Mint with Flatpak Firefox, and I also have crash logs containing a "last crash" text file and a string of numbers, could these be useful for getting back my session?

Задан basketcat 2 месяца назад

Последний ответ от jonzn4SUSE 2 месяца назад

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Youtube on Mobile

Just started having ussue with Youtube on Firefox Mobile on an android phone. All I get is the OOPS grease-monkey page. Yet via the app or an actual desktop, Youtube load… (читать ещё)

Just started having ussue with Youtube on Firefox Mobile on an android phone. All I get is the OOPS grease-monkey page. Yet via the app or an actual desktop, Youtube loads fine. Curious if anyone else is having similar issue?

Задан spruce_tree 6 месяцев назад

Дан ответ Paul 6 месяцев назад

Facebook won't load

For the past 2 days, Facebook won't load when I try to change my page to another (just switching between accounts). It acts like it is changing or loading, and then I ju… (читать ещё)

For the past 2 days, Facebook won't load when I try to change my page to another (just switching between accounts). It acts like it is changing or loading, and then I just get nothing. I have done all of the things that are requested from clearing my cache, browsing data, restarting, etc. Nothing is working. I've attached a picture of my screen of I receive when I try to change pages - the big F. LOL Facebook on my phone works fine. I've tried also turning off my VPN and it doesn't load.

I've also had issues with my Xfinity email loading unless I turn off my VPN.

So what is going on?

Задан Kimberly K. Walters 5 месяцев назад

Последний ответ от thefazioagency 3 месяца назад

network access

I am sitting in hospital with a weird problem. The connection is open and thus not secure. I have successfully connected my 2 android devices, however my Windows Asus lap… (читать ещё)

I am sitting in hospital with a weird problem. The connection is open and thus not secure. I have successfully connected my 2 android devices, however my Windows Asus laptop is being barred by firefox. I only run firefox. It is a dead end because firefox refuses to allow me to access the net at all. So now I have to get my wife to go and download chrome and see whether that will work. Why can I not override as u understand the risks I also use Norton 360 with its VPN.

Задан John 5 месяцев назад

Последний ответ от John 5 месяцев назад

Firefox Sync is a total nightmare.

Instead of syncing my current settings, sync just overwrote them with an old, outdated copy from another device, completely ruining my addons, bookmarks and various other… (читать ещё)

Instead of syncing my current settings, sync just overwrote them with an old, outdated copy from another device, completely ruining my addons, bookmarks and various other settings. I managed to restore the bookmarks, but is there really no proper way to undo this or prevent such thing from happening in the first place? Is there no way to control if I want to sync my setting TO the server or FROM the server? How such a vital decision is even made then and why wouldn't there be a way for a user to control that? This is so disappointing :(

Задан Dmytro Shevchenko 4 месяца назад

Последний ответ от Vanillaman 2 месяца назад

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All links open youtube videos

Whenever I search something and there is a youtube video included in the search results, all links direct to that video. In the example image it show me hovering over a w… (читать ещё)

Whenever I search something and there is a youtube video included in the search results, all links direct to that video. In the example image it show me hovering over a website link and in the bottom left hand corner it instead tries to open a youtube link at the bottom of the page.

Задан no.i.will.not.change 5 месяцев назад

Дан ответ Kiki 5 месяцев назад

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Screen Turns Unresponsive and Gray When Opening New Tab

Multiple times a day when switching tabs the entire screen will turn gray and become entirely unresponsive, requiring me to close and restart the app. This has been happe… (читать ещё)

Multiple times a day when switching tabs the entire screen will turn gray and become entirely unresponsive, requiring me to close and restart the app. This has been happening for weeks. It does this regardless of the number of tabs I have open, and continues to do this even after clearing the cache. There is also no report for it in about:crashes.

When the app is going to turn fully grey when opening a new tab when I scroll down and the address bar moves away there is a gray box where it used to be. Also, when opening a new tab the homepage won't appear; there is no "jump back in" or "recently visited" section, just a fully gray background.

Задан nobody999 6 месяцев назад

Последний ответ от nobody999 6 месяцев назад