Форум поддержки Все продукты

My computer updated with no warning one night, and i lost all personalization and even everything stored in my firefox, the sign ins, passwords, bookmarks, all. is there a way for me to find all that was erased?

We still use some Dell 13g servers equipped with idrac 8. When I'm trying to launch the virtual Console the window opens up but nothing shows. This used to work fine in previous versions of Firefox. I can't tell from which version it stopped but it's not long ago. Also idrac 9 console works fine in Firefox When trying to open console idrac 8 in Chrome it works fine Any idea what could be causing it? Any config switch to tweak?

Hi, When I am on a site for instance to upload my resume for a job listing when I click on upload a file it doesn't do anything. It doesn't matter what site I am on it's the same everywhere. I then go to Chrome and use the same site and it works. It brings up the location I want to choose for the file.

I have tried adding permissions and it still doesn't work. I have build 125.0 My question is there a way for me to choose where the location is of my files? Like on my phone or SD card? I have looked and I don't see that for Android version. Thank you.

Firefox 125.0 Beta 9. Why so much memory usage in background when Firefox is not open and in use? (See Screenshot). Never noticed this before on previous Beta versions. Otherwise this version works good and no crashes.

Hi. I can't access my add-ons that I installed. When I click on the extensions icon it doesn't open that little menu like it does for other people, but it takes me to 'about:addons' in a new tab. I also want to pin my addons to my toolbar which is also not working. Please help me out

when I search for a page after opening a tab. The page will load slowly then stop. I'll then have to hit enter again for the page the load. This does not happen with Chrome or Edge. Any ideas how to fix this frustrating issue. Thanks.

The latest version of firefox for MacOS 14.4.1 has broken the picture in picture function. When enabling PiP, the video window takes up almost the entire screen and doesn't remember the size i set it to, like it did in older versions of Firefox. Another issue is when im in fullscreen mode and enable PiP, the PiP window takes me to another 'desktop', whereas before it would simply overlay on top of my screen.

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

When I have the Firefox browser open, every time I click away from it to another open window I get this stupid graphic that pops up near the bottom right corner of my screen that says "Intelligent Work" and rotates through three different images. It is really irritating and I can't figure out how to make it go away. This is a new computer and I only installed the Firefox browser this week. It only happens when I click off of the browser to any other window.

Hello. I have a pretty big sprite image i am trying to display on my web page but mozzila wont display it. The sprite is 78016px by 1000px and im cropping it to be 736px by 1000px. Sprite is made out of a png sequence that was made in 3d software, now the thing is when i put in the non rendered verson of images(3D viewport colors) which windows labels as 8bit (maybe because of less colors) it gets displayed, but when i put the rendered version which windows labels as 32bit image it wont get displayed on Mozilla. It gets displayed on Chrome and Edge without any problems. The only difference beetween the images is that the rendered version has a transparent background behind the subject...they are the same sized sprite. I will drop the first frames of the sprite in the images section so you can get a better idea. Also all of the code and images is stored locally.

Hello For a few days now, every time I go to youtube the page appears almost completely blank (see screenshot). I've tried disabling all my extensions and go in troubleshoot mode but it still does not work. When I try removing youtube storage from firefox settings "manage cookies and site data" and saving, data of the same size is still there when I open the storage manager again. The only thing that seems to work is going into a private window but since I have to keep signing in each time it is painful especially with google MFA. Please help.

Thank you

when I click on the firefox icon to load it takes me to my home page, but within 20-30 seconds it loads firefox again. it is very frustrating when I.m starting something and firefox loads again taking me back to home page. I have to go down to the bottom and click off the second firefox. I don't know how or why this started. Thanks for any help.

It doesn't matter if I add www.youtube.com site to hosts file in Linux and delete cache, Firefox just doesn't block it, bypassing my meassures to prevent me to get hooked up here. It was blocking everything as expected some weeks ago. I also tried redirecting to different IP's and it didn't work.

After some checks, I noticed:

• It happens only with www.youtube.com, it doesn't happen with youtube.com (without www)
• Other common pages like other Google pages, Facebook, TikTok or Instagram, get succesfuly blocked by hosts file as expected
• I have tested creating new profiles with about:profiles, but the issue continues
• The issue started after Firefox Developer Edition version 125.0b1 as you may notice in the images attached.
• I also tested with the latest nigthly version and the issue continues.
• DNS over HTTP (DOH) doesn't seems to be the problem since it seems that my network doesn't met the requirements to enable it, and if I manually make sure it's disabled, the issue still continues.
• Chromium browser blocks www.youtube.com as expected, so that indicates my PC might be correctly configured

When a firefox window is active on my second display, I lose the firefox menubar on my main display. I haven't noticed this before, is it something new, or have I inadvertently changed a setting?

pete

Hi! On the latest version Mozilla Firefox 125.0.1 when i download .docx files i get the message 'File not downloaded: Potential security risk.' I select Allow download and the file downloaded can't be opened.

Thanks!

HI Mozila firefox support team,

I would request you to kindly provide me bookmark,

My laptop windows was creached, after that i logged in on other laoptop but, unfortunatly the bookmark is not sync and showing/downloading after logged in. please look into this.

My book mark it was very old and using since 8 years almost as i remember.

I followed below link. but still the same..

https://support.mozilla.org/en-US/questions/1444740#answer-1647784

Hello guys, so in the past 2-3 days i started facing Cross-Origin Request Blocked for a lot of websites lets take chatgpt for example, if i visit it i get:

Content-Security-Policy warnings 2 Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.oaistatic.com/_next/static/chunks/sso.74deac81d652476b.js?dpl=f90a861ef09abad575887be5d613ce15a4fdb6d9. (Reason: CORS request did not succeed). Status code: (null). The resource from “https://cdn.oaistatic.com/_next/static/chunks/sso.74deac81d652476b.js?dpl=f90a861ef09abad575887be5d613ce15a4fdb6d9” was blocked due to MIME type (“text/plain”) mismatch (X-Content-Type-Options: nosniff).

and its getting so annoying that its blocking a lot of websites, i tried chromium it works fine and works awesomely no cors no problems. I even tried to disable the firefox protection, dns over https on/off, change my main dns upstream, installed firefox developer, compete uninstall/reinstall, cache clear from installers and from firefox it self nothing is working. I will provide firefox developer edition troubleshooting information but keep in mind it doesnt work on both firefox normal and developer

Please any help would be appreciate it.

Firefox v124.0.2-1

When trying to install any extensions on either the Mozilla Addons website or directly via the Extension settings, it fails to do so.

I've attached a screenshot of the Mozilla Addons website when it fails to install the extension. On some other addons that I've attempted in the past, it just shows the throbber forever.

I have checked the Multiprocess Browser Console and it says that it fails to move the file because it's locked (NS_ERROR_FILE_IS_LOCKED). I have also attached a screenshot of that.

I recently purchased a new Mac Book Pro. After migrating my data from my old one I noticed that when using Firefox my Facebook account was not working properly. I no longer could access my own page or the pages of friends. However, I could access some group accounts I'm associated with. On Safari, everything works fine. I suspect something must have been compromised during the data migration.

I deleted the Firefox app from my new computer and then reinstalled it but to no avail. When I'm in Facebook and try to access my page I get an error message. My OS system to up to date and apparently my Firefox is up to date as well. Any suggestions? Thanks!