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Hi everyone,

I've got a real curious problem. I'm a student at Berkeley City College. Firefox is my preferred browser. Sometime this semester, I stopped being able to access Google.com or any google subdomain sites like Google Calendar while using Firefox Desktop at school. Here's where it gets really weird. This only happens when I using firefox windows desktop while also being on the school network. If I switch to my phone tether network then I can access Google just fine. If I launch a different browser (that is not Firefox based) like Chrome, it works just fine. I tried accessing google using Waterfox on the campus network and encountered the same problem. I consider myself to be somewhat technically proficient but this is confounding me. How could the sites at a specific domain be blocked only while using a specific browser on a specific network???

every time i go to open a link it puts me in a new tab, even trying to use the original way of changing the preferences in the browser itself doesn't work, it either opens a new window or new tab. i dont like new tabs or new windows created while searching or opening links, please help :/

Hello. I reinstalled my computer and downloaded Mozilla again. How can I find out what profile I was using before the reinstallation, because nothing has been synchronized in my pana@mail.bg profile at the moment?

When using DuckDuckGo Search I cannot drag and drop the search URL into my Bookmarks. I can drag and drop a Google Chrome search URL into my Bookmarks as usual. Also, the correct URL is not shown for the search using DuckDuckGo. See attached screenshot.

Please resolve.

I run a drafting site where we share shop drawings for contractors and architects: https://usadraftsman.com

Whenever I open these drawing preview pages in Firefox, the browser gets slow or sometimes becomes unresponsive. The same pages load completely fine in Chrome, so I’m trying to understand what might be causing this only in Firefox.

Most of the previews are large drawings or viewer embeds, so maybe Firefox is struggling with rendering them. I tried clearing cache and turning off extensions, but the issue still comes back.

If anyone has dealt with similar heavy graphics or rendering issues in Firefox, what should I check or adjust? Any suggestions would be appreciated.

Firefox is stuck in a loop! After installing the 145 update, it just keeps asking me to sign into with my admin credentials to install "a new helper tool" over and over. After entering my password nothing happens and when I try to relaunch, the FF icon just bounces. ("Force Quit" shows that the application is not responding.) After multiple attempts, I rebooted my laptop, but it didn't help, as I still get the request for installing the helper too. I'm in the midst of multiple project deadlines and this is very frustrating! Thanks in advance for your help.

I use the Firefox browser.

While online, as I pressed a letter , Firefox closed, and its icon on the Taskbar disappeared.

After finding a Mozilla support page, and updating the browser, I found that all of my Bookmarks had disappeared.

And even worse. I tapped the 3 bars in the upper right corner to go to > Settings > Privacy Security > Saved Passwords. All of my Passwords were eliminated too. This is disastorous.

Help, I'm 71 years old.

My Bookmarks are missing. I see backups under the profile/bookmarkbackups folder but when I manage bookmarks, they are not in the restore dropdown. I have followed the steps to delete the places.sqlite but when I reopen firefox, I do not see the bookmarks have been restored. I thought it might have been related to Norton Utilities so I renewed a subscription but no luck. I also have a json file with my bookmarks but I cannot choose it from Manage Bookmarks, either

My desktop icon has disappeared. It is still on the taskbar and in Start Menu (Windows10), also listed in programs on control panel. However I can not find it in Program files and have not been able to reinstall the desktop icon. Can you help me? Leslie Booth ([edited email from public support forum])

After a Windows 11 update, Firefox does not automatically start although set to do it and when I start it, a small rectangular box appears in the upper left corner of the screen.

Please resolve.

you asked me to change my profile, choose a color and I did. But when I wanted to Firefox, all my old password and bookmarks had disappeared. I want them back if I am going to continue to use Firefox as my favorite browser.

Hello I got a pop up or it was new tab informing about new firefox functions. It was about profile creation and management. Now i have two profiles and cant switch back to my old one. I cant seem to be able to delete new profile to return to my old one.