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Can someone please add the "Enterprise" tag to available tags?

I'd like to request the addition of the "Enterprise" tag to tags available in SUMO forums. This would help identify such requests for the benefit of both users and SUMO c… (читать ещё)

I'd like to request the addition of the "Enterprise" tag to tags available in SUMO forums.

This would help identify such requests for the benefit of both users and SUMO contributors.

Thanks in advance for considering this.

Задан Fabián Rodríguez 3 года назад

Дан ответ Matt 3 года назад

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I want to use multiple LDAP servers for email list purposes. How do I do this?

I have two separate domains and I want to use their LDAP connections to pull the emails of all employees. I currently have it where I can switch the server through the se… (читать ещё)

I have two separate domains and I want to use their LDAP connections to pull the emails of all employees. I currently have it where I can switch the server through the settings but I want to be able to use both simultaneous. Can this be done? Does it involve further configuration out side the software? Is it beyond the capabilities of the software?

Задан aelmitt87 3 года назад

Последний ответ от Fabián Rodríguez 2 года назад

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We use Thunderbird to send work emails and given the introduction of GDPR on May 25, we need to know if your security levels support GDPR compliance

Hello! Just wondering with GDPR how we can continue to use Thunderbird to send work emails with client data and know they will be GDPR compliant. Any advice appreciated. … (читать ещё)

Hello! Just wondering with GDPR how we can continue to use Thunderbird to send work emails with client data and know they will be GDPR compliant. Any advice appreciated. Thank you Jane

Задан JaneSabherwal 2 года назад

Дан ответ Fabián Rodríguez 2 года назад

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Firefox going into crash-and-respawn loops after proxy installation

After installation of a web proxy/security agent - Cyren Web Security - at our organization, users are getting a misbehaviour of firefox. Upon opening, the message "Safe… (читать ещё)

After installation of a web proxy/security agent - Cyren Web Security - at our organization, users are getting a misbehaviour of firefox.

Upon opening, the message "Safe Mode is a special mode of Firefox ..." appears and the buttons "Start in Safe Mode" and "Refresh Firefox" appears.

Choosing any of the above options results in the following: Firefox opens. Disappears momentarily after a few seconds. Re-opens, saying all the tabs have crashed. Disappears again momentarily after a few seconds. Re-opens, saying all the tabs have crashed. Goes on in a loop

Trying to kill the process from Task Manager. Firefox appears again, new process respawns and goes in the loop above. Operation (Task kill) must either be repeated a number of times (approx 10) or workstation restart so that firefox goes off.


We have sadly had to resort to Google Chrome in the meantime the issue is under investigation. Affected versions vary from 52 to 60.01 (latest)

I have tried to deploy Firefox ESR 52.8.0 to resolve the matter. This resolved the matter for some users. For others, issue persists on Firefox ESR as well.

PLease help.

Задан N1T15H 2 года назад

Последний ответ от FredMcD 2 года назад

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Firefox replaced data on uploaded files with user information

I used firefox to upload a 7z file into a website. Some time later I was reported the 7z file was returning CRC errors when decompressing. After downloading it from the w… (читать ещё)

I used firefox to upload a 7z file into a website. Some time later I was reported the 7z file was returning CRC errors when decompressing. After downloading it from the website and comparing it against the original 7z (raw byte comparison) file I discovered a large section of the file, near the bottom, was replaced.

However the worst part is not that the file was corrupted but that the data inserted on the file contains user information. On thie section I found several strings matching all sorts of things:

  • URLs I have recently visited
  • Search bar history (searches I have recently done on google)
  • Login details saved on my firefox
  • part of pages I have recently visited

Is this a known issue? This is a big deal for me and I will stop using firefox until this is fixed.

I am using 60.0.1 (64-bit) over win8.1.

Задан osmoon 2 года назад

Последний ответ от jscher2000 2 года назад

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Uninstall all versions of firefox silently

I am unable to find a way to silently uninstall multiple different versions of firefox in an enterprise environment. We currently have 14 different versions spread out a… (читать ещё)

I am unable to find a way to silently uninstall multiple different versions of firefox in an enterprise environment. We currently have 14 different versions spread out across multiple systems and windows OS's and need a command line that will remove them from workstations.

The <Firefox Full Installer.exe> /S option doesn't work very well, as it only uninstalls the .exe's version, and if that version isn't found, installs it instead!

Any help would be appreciated. I'm following this doc and its not helping at all: https://wiki.mozilla.org/Installer:Command_Line_Arguments

Задан Rafius 2 года назад

Последний ответ от user633449 2 года назад

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Can I use a Profile to deploy the same Firefox config to all users?

I manage a small office with a dozen users. We do an annual refresh of the PCs and so far I have manually managed configuring Firefox for each user. It takes a fair amou… (читать ещё)

I manage a small office with a dozen users. We do an annual refresh of the PCs and so far I have manually managed configuring Firefox for each user. It takes a fair amount of time.

I add about a half dozen extensions, configure search providers and reconfigure the main tool bar (add remove icons). I have a bookmarks.json file I import to all users and I did, at least in the older 52- versions set up the the default new tab with favorites (icons) to the most relevant business sites. I believe that I can re-config some of the "top sites" functionality in about:config. I change other things in the config (This started today as learning how to config for session cookies) and want ALL users to start off with identical config and lower my effort

The only exception (I can think of) would be I would want to export their passwords and restore them back.

Can I do all this with building a profile and importing it to each user? How can I start with a clean profile (refresh Firefox?) How well do profiles survive version upgrades? Users will all be different. Does this paly in?

What can i NOT get from this and what am I not asking?

Задан RangerZ 2 года назад

Последний ответ от Shadow110 2 года назад

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How do I manually add a flash exception without visiting the website.

In chrome and or maybe even earlier versions of firefox, we were allowed to type in a url as an exception to run flash. Now, we have to type the website into the browser,… (читать ещё)

In chrome and or maybe even earlier versions of firefox, we were allowed to type in a url as an exception to run flash.

Now, we have to type the website into the browser, go there, and then add the flash exception from the top left "info" icon.

Задан RileyM 2 года назад

Последний ответ от cor-el 2 года назад

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Has the about:config option 'use_system_prefs' been dropped?

Using Firefox 60.2.0 ESR version we are noticing that the about:config option "use_system_prefs" is not working and seems to be ignored. We are running on Firefox on SUSE… (читать ещё)

Using Firefox 60.2.0 ESR version we are noticing that the about:config option "use_system_prefs" is not working and seems to be ignored. We are running on Firefox on SUSE Linux Enterprise Server version 15 with Gnome desktop.

This option was working with 52 ESR versions of Firefox.

Задан cgrobertson 2 года назад

Дан ответ jscher2000 2 года назад

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firefox crashes during startup

Windows 7 32-bit Enterprise running in a VMware workstation pro VM. Firefox has been working fine until I told it to go ahead and update last week. Since the update firef… (читать ещё)

Windows 7 32-bit Enterprise running in a VMware workstation pro VM. Firefox has been working fine until I told it to go ahead and update last week. Since the update firefox fails to start. I see the window border form and then disappear. No crash logs in Firefox crash dir. Uninstalled and re-installed (specifically chose 32-bit installer) and told it to reset everything (clean install). Still have problem. I do find this in event log. Images are also attached. The .dll mentioned has a different name every time and all virus/malware scans show clean both for the firefox installer and the system.


Faulting application name: firefox.exe, version: 65.0.0.6963, time stamp: 0x5c4a1021 Faulting module name: b_zhdcanxx.dll, version: 0.0.0.0, time stamp: 0x5c267ec8 Exception code: 0x406d1388 Fault offset: 0x0000845d Faulting process id: 0x1db8 Faulting application start time: 0x01d4c2469dd7dd4c Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\Windows\system32\b_zhdcanxx.dll Report Id: dd7d2077-2e39-11e9-a0a6-54c20d3b1e0f

- System

 - Provider 
  [ Name]  Application Error 

 - EventID 1000 
  [ Qualifiers]  0 

  Level 2 

  Task 100 

  Keywords 0x80000000000000 

 - TimeCreated 
  [ SystemTime]  2019-02-11T20:16:08.000000000Z 

  EventRecordID 120052 

  Channel Application 


  Security 

- EventData

  firefox.exe 
  65.0.0.6963 
  5c4a1021 
  b_zhdcanxx.dll 
  0.0.0.0 
  5c267ec8 
  406d1388 
  0000845d 
  1db8 
  01d4c2469dd7dd4c 
  C:\Program Files\Mozilla Firefox\firefox.exe 
  C:\Windows\system32\b_zhdcanxx.dll 
  dd7d2077-2e39-11e9-a0a6-54c20d3b1e0f

Задан demianph 2 года назад

Последний ответ от demianph 2 года назад

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Problem with Firefox and Thunderbird automatic update

Hello, in company we have around 100 PC. All are in domain and have Firefox and Thunderbird. On both Firefox and Thunderbird is selected Automatic update All this PC was … (читать ещё)

Hello, in company we have around 100 PC. All are in domain and have Firefox and Thunderbird. On both Firefox and Thunderbird is selected Automatic update All this PC was shutdown every day and have one user with power user profile. I see that around 1/3 of this PC automatic update simple not work. And sometimes stay few version back. What can block this update? What I can do to have work also in this PC-s automatic update?

Задан kigor 2 года назад

Последний ответ от FredMcD 2 года назад

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Обновление не удалось, пожалуйста загрузите последнюю версию

Every day I download the latest version! Install it ! And in the next day the Firefox tell me that I must to download the new version ! Why my Firefox does not update au… (читать ещё)

Every day I download the latest version! Install it ! And in the next day the Firefox tell me that I must to download the new version ! Why my Firefox does not update automatically ????

Задан dewon 2 года назад

Последний ответ от cor-el 2 года назад

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Firefox 60.6.1ESR crashes on non-persistent VDI machines

On our non-persistent VDI environment we experiencing users where FireFox crashes frequently - We're running W7 Enterprise 32bits - Firefox version 60.6.1ESR 32 bits i wa… (читать ещё)

On our non-persistent VDI environment we experiencing users where FireFox crashes frequently - We're running W7 Enterprise 32bits - Firefox version 60.6.1ESR 32 bits

i was expecting Sophos to causing this issue, so i created a new VDI machine without Sophos installed. The same issue appered.

I can reproduce the issue when launching a radio station on http://www.onlineluisteren.nl/ Issue appears between the 5 minutes and 2 hours

Worknotes: - Launched firefox in safe mode - Turned off hardware acceleration - created a new VDI image without our anti-virus 'Sophos' - issue was also happening with Firefox 60.5.2ESR

Log reports: https://crash-stats.mozilla.com/report/index/8b0db8fe-fba8-4cfb-b621-c87740190507 - Without Sophos installed on the machine and running in safe mode - this is on a test machine

https://crash-stats.mozilla.com/report/index/94037459-040a-404a-a7f0-3aca70190507 - Without Sophos installed - this is on a test machine

https://crash-stats.mozilla.com/report/index/62aa7ab3-0adb-47b7-ab20-26de60190507 - Without Sophos installed - this is on a test machine

https://crash-stats.mozilla.com/report/index/c5770d27-a023-43da-aa2b-06f3a0190501 https://crash-stats.mozilla.com/report/index/30dae469-7400-49d8-b020-748760190501 https://crash-stats.mozilla.com/report/index/8ab54247-3add-431e-8176-6f4ef0190501#tab-metadata https://crash-stats.mozilla.com/report/index/04819f59-8ff6-4d9e-82f8-ea8910190501#tab-metadata - With Sophos installed - PROD machine

Задан UserUnknown 1 год назад

Дан ответ UserUnknown 1 год назад

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Since Firefox 67.0.1, Google and some other websites can't be access if a proxy is performing HTTPS decryption

Firefox is showing this error : SEC_ERROR_REUSED_ISSUER_AND_SERIAL The proxy is performing https decryption based on a crafted rootCA that is distributed through GPO (Win… (читать ещё)

Firefox is showing this error : SEC_ERROR_REUSED_ISSUER_AND_SERIAL

The proxy is performing https decryption based on a crafted rootCA that is distributed through GPO (Windows AD environment.) and firerefox configured to trust enterprise roots CAs (security.enterprise_roots.enabled;true) All worked fine before Firefox 67.0.1 Now, some websites are still working but some are not, including Google and Mozilla's sites. Chrome is working fine with both of those websites. Proxy used is Trendicro Interscan Web security virtual appliance 6.5 sp2 fully patched.

Задан jerinho 1 год назад

Последний ответ от jerinho 1 год назад

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Crashes at startup

I can't get any version of Firefox to launch. I've tried different install methods as well as both x32 and x64. When Firefox launches it crashes with the message below an… (читать ещё)

I can't get any version of Firefox to launch. I've tried different install methods as well as both x32 and x64. When Firefox launches it crashes with the message below and doesn't generate any messages in the windows event viewer.

"The application had a problem and crashed.

Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: The application didn't leave an application data file."

Задан simbiote4 1 год назад

Последний ответ от simbiote4 1 год назад

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google.com is not available when it is available on other browsers using same proxy.

Hello, I'm using version 60.7.2esr in an enterprise context behind a proxy. And I have the following issue : after some time using firefox, https://www.google.com becomes… (читать ещё)

Hello,

I'm using version 60.7.2esr in an enterprise context behind a proxy.

And I have the following issue : after some time using firefox, https://www.google.com becomes unreachable.

But this website is available from edge or chrome. All these other browsers are using the same enterprise proxy with the same configuration.

I checked the network tab : there is no even a header sent apparently, hinting there is an issue before even getting to send a header.

Hence I imagined it could be a firefox DNS cache issue.

I deactivated it by modifying the user.js as I cannot modify it in about:preferences user_pref("network.dns.disablePrefetch","true") user_pref("network.dnsCacheExpiration",0)

But that didn't change the issue.

Do you have any suggestion on how to find what is going on? or a possible culprit?

Задан Pedro Cristian 1 год назад

Последний ответ от FredMcD 1 год назад

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Couldn't load XPCOM error in non-persistent VDI

We use Firefox fairly extensively in our VDI environment and has become our organization's standard web browser. In a non-persistent VDI environment, on occasion we have … (читать ещё)

We use Firefox fairly extensively in our VDI environment and has become our organization's standard web browser. In a non-persistent VDI environment, on occasion we have users that experience the dreaded "Couldn't load XPCOM" popup error message. In my research this usually is attributed to a faulty/corrupt update. We are a VMware View shop using instant clones with what's called a "Writable Volume" which is, in essence, a file system filter that allows certain user data to be written to persistent storage and the rest is written to the non-persistent VM. Upon logout the persistent disk is detached and the non-persistent VM is removed/rebuilt.

We are using the ESR branch of Firefox with policies configured to disable automatic updating, so I'm not sure where Firefox is breaking. Is there anything I can do to assist? On top of this, it's more difficult to reproduce since I'm unable to causing it to error out myself.

Задан mchadwickIT 1 год назад

Последний ответ от FredMcD 1 год назад

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Adding policy based custom configurations on a Extension

We are trying to install an Extension which captures performance metrics of end users of our Org , we need to push this extension to all the users in our Org via Policy b… (читать ещё)

We are trying to install an Extension which captures performance metrics of end users of our Org , we need to push this extension to all the users in our Org via Policy based so that there is no user interaction for installing this plugin, however we are unable to find how to add details explicitly to the extension the details include the Host, port and version where the plugin will be sending the data , need help to find the appropriate details

Задан akshay.allihor 1 год назад

Последний ответ от Mike Kaply 1 год назад

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Installation question

I am trying push Firefox out via Microsoft Intune. I am able to push it out but Intune's always say waiting on install status. I have tried the msi and the exe installe… (читать ещё)

I am trying push Firefox out via Microsoft Intune. I am able to push it out but Intune's always say waiting on install status. I have tried the msi and the exe installers and have the same issue. I am trying to validate the installation like I do other msi installation by looking at the GUID but the issue is none of the Firefox installers install a GUID in the registry.

I am trying to figure out how to add my own GUID via the installation. Any ideas?

Задан David 1 год назад

Последний ответ от Dkiger 1 год назад

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Firefox crashes

Hello experts, Hope you are all doing well. On a corporate Thinkpad T480 running Windows 10 Version 1803 OS Build 17134.1006 Firefox is crashing daily. Chrome or IE doesn… (читать ещё)

Hello experts,

Hope you are all doing well.

On a corporate Thinkpad T480 running Windows 10 Version 1803 OS Build 17134.1006 Firefox is crashing daily. Chrome or IE doesn't have the same problem. Troubleshooting performed so far: 1. Tried running Firefox for a full day in Safe Mode: Still crashes - bp-d9e945ed-e475-4b92-a449-e3b620191002 2. Tried ESR version of Firefox - no improvement. 3. Re-installed Firefox a few times - no improvement. 4. Chrome, IE, Edge do not have the same problem but they are not Firefox : ) 5. Reviewed the Firefox crashes knowledge base and tried everything listed there. Last test was to use Firefox for a day in Safe Mode (wasn't easy but I coped with it)

Something i've noticed (not 100% sure about it) is that if I leave a private window open the crash is somehow more likely to occur.

So far my observations are that this is some sort of a memory leak-like problem as just before the crash tabs on the browser and some content on pages becomes blank when I hover over with the mouse. Task Manager shows very high Memory usage 1,5-2 GBs.

Any and all advises are welcomed. Thank you!

Regards, Dimitar

Задан dimitrof.dimitar 1 год назад

Последний ответ от FredMcD 1 год назад