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Hi, I can not leave my emails on my email server because I keep corrupting the database because I have to many emails and then I'm unable to check emails. Before I donate and delete my emails off my email server, please confirm this will not delete my emails that I have downloaded to Thunderbird. Thank you in advance, Rose.

After a major windows upgrade crash on a brand new laptop turned in into a brick, Thunderbird was installed at the time and all of my email accounts were working fine. I contacted PCs support team and they agreed to replace it with a new one. All Windows and other relevant updates were done before anything else. Then I started the process of installing the program's that I wanted to use. When I came Thunderbird it installed okay, I added 2 of my email accounts and they work fine. Then I tried to add my Gmail account got through adding server settings then I am asked log in to my Google account where upon I am met with a pop up window with a broken robot an error code 400 and message This should not be repeated, Am I doing something wrong or is there a glitch with Thunderbird. Any help would be greatly appreciated. Brian

All of my previously read emails are still highlighted. The number of "new" emails in the count continues to rise, when I have seen them all. How can I shut that off so I don't think everything is a new unread email?

Since update to version 145.0 I cannot send messages, when sending I get this message "Sending of the message failed. An error occurred while sending mail. The mail server responded: <*******@shaw.ca> sender rejected AUP#POL. Please verify that your email address is correct in your account settings and try again". Nothing has changed with account settings. Same problem on another machine that updated to 145.0. Any ideas what is broken?

HI just updated to 140.5.0esr (64-bit) Now all I can see is my inbox and deleted. No Sent or any of the other many folders I could see 5 mins ago ☹️. The server has them all though Some help welcomed!

I have tried using the troubleshooting guide suggestions without success. The email is not on the server as verified by webmail, but still resides in my local inbox. Can I manually access the database offline and delete this email? I have two other gmail accounts that are part of my Thunderbird email client version 140.5.0esr (32-bit).

I am using Thunderbird 115.5.2 (64-bit) on an older iMac on OS 10.12. I have four email address accounts, all gmail, and using POP. I have stored emails I wanted to keep in sub folders in Local Folders. This has all worked well for years.

Yesterday I lost lost all content from some of the subfolders in Local Folders, while some retained some content and a few seem intact. I also lost most emails that had arrived in the inboxes in the last week. The folder pane still shows the accounts, with their own set of folders. As usual, the inbox folders are highlighted with the number of new emails downloaded from the Gmail server to each address, but I can not see them in the message pane, or find them anywhere else. I sent a test message from one of my addresses to another – It didn't show as sent in Thunderbird, but did go through the gmail server and the message count of downloaded messages on the recipient address went up by one, but I couldn't see the email. Then I tried clicking on the folder "properties" then 'Repair Folder' but nothing happened, although the information on that window showed the number of messages and MB that I would expect to be in that folder, rather than what was there, which presumably means they may still be in there somewhere? I would be very grateful for help – I'm not tech savvy and feeling completely lost.

When attempting to add a verizon.net email to thunderbird I ave filled out he boxes for name, email address, and password. The program auto fills settings. When I select "done" it opens a aol sign in window with my email address already filled in. when I select "next" ( to type my password), I get a message (in red) that says "please enable cookies in browser and sign in again". I then have to press my ecsape key to return to the account setup screen, That screen displays a message "unable to log in at server probably wrong configuration, username, or password" I have tried the setup with my regular password and a aol generated app password wit the same result, I also change my Firefox (my default browser) security settings to "custom" and enabled all cookies and got the same result. I am able to access my email account thru the AOL site and my iphone.

I'm using Thunderbird with my GMail account. I've added all the GMail folders and can access them without any problems. However, I'd like to add a new folder. Is it possible to do that in Thunderbird or do I have to log into my GMail and do it there? I'm using Thunderbird 145.0 on Windows 10 Pro 64 bit.

The receiving and messaging has been intermittent over the last few days. The latest message came in at 07:45 this morning

David Malin ([edited[ @davidmalin.com), phone [edited from community support forum]

Hi!

I have recently installed Thunderbird (version 145.0 (64-bit) on my PC (I have Windows 10) and have configured my IMAP account without any real issues.

Except from one thing:

Among my email folders (rather much in the bottom of the folder structure) I see a bunch of "weak" folders (see attached image) – with the name in a greyish tone rather than the normal black. None of them contains any emails (in other words empty), but they seem to be copies of random existing folders as well as previously deleted folders. They all have the same prefix – ”INBOX”

When I right click on them I can delete them, but as soon as I restart Thunderbird (and/or the computer) they reappear.

I have already tried the following: 1. Going to Settings -->Account Settings --> Server settings and ticking the box Clean the Inbox at closing. That didn’t solve the problem either. 2. Right click on them and going to Properties and tried Repair folder. Nothing happens. (I might not have the right terms/vocabulation since I have the Swedish version of Thunderbird.)

My questions regarding this matter:

1. Why do these folders appear in the first place? 2. Is there a way to get rid of them?

Thanks in advance.

I have read what is posted on adding a folder in Thunderbird.

The problem I am experiencing is that when I select the main account and add a folder it keeps placing the folder as a sub folder of the in box not a folder or sub-folder of itself.

I am perplexed.

Thank you for your help!

Three days ago my email stopped displaying the contents normally. This is an example of what is displayed:

View in Browser <https://m251k6d7.r.us-west-2.awstrack.me/L0/https: %2F%2Fnotifications.spectrum.net%2Fv2%2F7653dbh8-914b-49e3- be46-3485432704ac-6fbcc229-1aff-472f-9d60-30d142f28bc0/1/0101019a92a6f846-7a7a6a44-ed3f-4919-9e07-7fb9f874272d-000000/FQOZxe1pRaghhBS9ePfM5pAm3RI=453> Spectrum Community Solutions

the instructions are in blue. Thanks for any help.

Why is this folder SO LARGE !!! C:\Users\xxxx\AppData\Roaming\Thunderbird\Profiles\6v2ccsvd.default-release\ImapMail

On my PC, it is over 3.5GB !

How can I minimize it !