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Oh, woe is me. I had both Thunderbird and Firefox open on my desktop, and thought I was typing into Firefox's address bar. But Thunderbird was actually 'live' (selected?) on the desktop, so that's where my keystrokes went. Not sure what I typed or where the cursor was, but suddenly I have two folders in the left Thunderbird pane that I can't figure out how to get rid of. They are both just above my Local Folders: Templates and Archives folders for one email account, and an Archives for another. All three folders are empty (Archives had "2025" subfolders, but I was able to delete those). Keyboard strokes generated these, but they don't delete. What can I do? Can I navigate with Windows Explorer to where these folders actually reside and delete them there? I sure don't want to mess anything up. Many thanks in advance!

I have the same issue and behavior reported in question 1468895 following update 128.3.1esr.

When I "get new mail," another account processes and my main one does nothing with no status message display. It used to be that when "nothing" happened, I would try again and be asked to confirm a security exception and then it worked again.

A tablet pc I use for travel with the same update continues to download mail for this account, though more hesitatingly than it did.

The error console shows: NotFoundError: No such JSProcessActor 'BrowserToolboxDevToolsProcess' pop3.server1.4: SecurityError: a SecurityCertificate error occurred Pop3Client.sys.mjs:380:18 pop3.server1.4: SecurityError info: SSL_ERROR_BAD_CERT_DOMAIN Pop3Client.sys.mjs:422:20 pop3.server1.4: SecurityError cert chain: securepop.siteprotect.com; serial# 20:C8:AF:E0:B1:95:42:48:9C:C8:21:21:4A:87:89:B8 <- Avast Web/Mail Shield Root; serial# 4D:D7:A4:81:AF:9D:DF:4D:8F:45:D8:21:07:23:2D:0A Pop3Client.sys.mjs:427:22 tb.account.size_on_disk - Truncating float/double number. 2

I turned off the antivirus email feature and then it read: NotFoundError: No such JSProcessActor 'BrowserToolboxDevToolsProcess' pop3.server1.4: SecurityError: a SecurityCertificate error occurred Pop3Client.sys.mjs:380:18 pop3.server1.4: SecurityError info: SSL_ERROR_BAD_CERT_DOMAIN Pop3Client.sys.mjs:422:20 pop3.server1.4: SecurityError cert chain: securepop.siteprotect.com; serial# 0F:F0:5D:99:50:38:74:73:10:57:9F:F7:75:85:06:4A <- GeoTrust TLS RSA CA G1; serial# 0D:07:78:2A:13:3F:C6:F9:A5:72:96:E1:31:FF:D1:79 Pop3Client.sys.mjs:427:22

On 29 Nov 2024, TBird stopped downloading all emails from all my accounts. I have not changed anything on the computer and have run all the troubleshooting routines I can find for TBird. Still not working. Interestingly, when Better Bird import the settings from TBird, it exhibited the same issues. Any suggestions?

TIA

Dell tech reinstalled Windows 11, but missing info on my local folders now on 2nd drive. I have iDrive backup of both the drives, need help to find what I need. I'm Tbird supporter monthly and at other times. Sure can use some help as need some financial records that were in local folder files.

Appreciate help to find and restore my Local Folders which held the needed data.

Thanks in advance, Kelly

A while back I managed to both widen my sliders and change the color to improve visibility from the grey that is barely different from the background color. It work most of the time, I made the change tinkering with GTK. Here's my gtk.css file:

scrollbar { background-color: #cccccc; } scrollbar slider { min-width: 20px; }

/* dark green: pointer is not in the active window */ scrollbar slider:backdrop { background-color: #00aa00; }

/* green: pointer is in the active window but not on a slider */ scrollbar slider { background-color: #00ff00; }

/* dark red: pointer is hovering over slider but mouse button not pressed */ scrollbar slider:hover { background-color: #aa0000; }

/* red: slider is active */ scrollbar slider:hover:active { background-color: #ff0000; }

... it always works in the 'inbox' window and usually works for message content, but some messages insist on continuing to show the tiny grey slider that's almost invisible. Is there some way I can fix that? If anyone's interested I can forward examples of both situations. Image on the left is what I want. Image on the right is the tiny grey slider that I can't see.

Hi. I have created 2 subfolders in "Drafts", which ALSO turned into draft folders:

• The folder icons switched from the standard folder icon to the "Drafts" icon.
• The right-click context menu is reduced (just like for other special folders), e.g. the "delete" command is missing.

So how can I delete this misbehaving folder now ?

I doublechecked in my account manager and via config editor that the subfolder are NOT used as DRAFTS folder for any of my (POP3/maildir) accounts.

Thank you so much.

After Thunderbird just updated to Version 128.5.0esr today, now all my accounts are saying that the connection is refused. This is coming from three different email services that I have accounts on. I'm assuming it's not an issue with those servers as I can access them just fine with a different email client, and I didn't change any settings. Yesterday it worked, today it doesn't. Only thing that seems to have changed is Thunderbird got updated.

The 'Sent' file in my 'Mail' folder exceeds 3 GB (3,224,360,399 bytes) and is not being read in the TB Mail window. How can I reduce the size of this file AND save messages???

'Sent' message folder IS searchable!!!

Why is this folder SO LARGE !!! C:\Users\xxxx\AppData\Roaming\Thunderbird\Profiles\6v2ccsvd.default-release\ImapMail

On my PC, it is over 3.5GB !

How can I minimize it !

Why is it that sometimes I cannot use edit > paste as quotation. Sometimes I can then simply paste the text but sometimes not. I can't paste at all, that is. If I can't paste at all, but I paste into Notepad, then I can copy that plain text into TBird and it shows up. Different format but I don't really care about that.

This has been going on for years thru many TBird versions. And I cannot see any pattern in when pasting or pasting-as-quotation fails. It seems completely random.

Is there anything I can do to fix the problem? or better troubleshoot?

Thanks, Jeanne (Windows 11, TBird ver. 128.7.1esr (32-bit))

Bonjour, J'ai 3 comptes de messageries gérés sur Thunderbird. Sur l'un des trois (jeanmarie.doree@outlook.fr), je reçois bien des messages mais il m'est impossible d'en envoyer... alors que sur les deux autres tout fonctionne normalement. J'ai supprimé ce compte et je l'ai réinstallé mais le problème est toujours là (voir pièce jointe). Merci d'avance pour votre aide ! Cordialement, JM Dorée

I tried to update my email password and when Thunderbird prompted me for the new password, I entered it but now I get a message stating that Thunderbird could not connect to the server. I have looked at several other posts describing a similar problem but so far have been unable to solve my issue.

Eric

TB was working great until ten days to two weeks ago. Now it constantly crashes, crash reports fail to send, can't open emails, reply or forward, nothing works and then it crashes again. I have had complete virus scans, malware scans, threat scans done and none are detected.

What happened? I love TB but it no longer works.

I recently upgraded my OS from WIN 8.1 to WIN 10.0. Previously, I had installed Thunderbird in order to download my Gmail messages etc and import them to TB locally for archival purposes. When I upgraded to WIN 10.0, it was a clean install so TB and all the data was deleted. I have backups of the Gmail files I previously imported to TB but it seems the instructions are not clear on how to get them back into TB locally. I want to be able to search and read these emails when needed, since I deleted them from the Gmail server

On Xubuntu 24.04: In compose, the image file picker stopped working after a recent update to Version 128.3.1esr (64-bit) These images are simple png or jpg from my Pictures Folder. I double checked that all accounts all do allow html composing. The 'Choose File' Button does nothing at all. I was expecting a pop-up file picker.

two errors.

1. the folder the guardian on myemailaddress@gmail.com could not be found, so filters associated with this folder will be disabled. Verify that the folder exists, and the filters point to a valid destination folder

2.ditto....different folder....Linux.org on myemailadress etc etc.

In my research I came across a suggestion to alter the mozilla database : impa.gmail.com ....to....imap.googlemail.com I could not find the mozilla database, so I opened Account Settings/server settings, and changed the server name from : imap.gmail.com ....to... imap.googlemail.com

I need to receive emails to my email address destined for the two folders in question...Linux.org and the guardian....which I will definately have from Linux .org in the next few hours, and from the guardian maybe sometime this afternoon and if not definitely by 7:15am tomorrow morning. The time as i type this is 10:56am...guardian mail has already been received for today

If you have any alternative solution/thought, I will be most pleased to hear from you.

if my 'solution" works then this is definitely a google problem, not Thunderbird......but as usual thunderbird and others will be left to clean up their mess.

Edit to Add: I re enabled the Linux.org filter, and also changed its name from Info@Linux.org, to linux.org....and so far there is not another error thrown when I click on 'run now' in message filters....and the same applies to the guardian. Fingers Crossed !

Specs: Linux Mint 22 (Cinnamon) Thunderbird for linux Mint, mint-001 - 1.0 Thunderbird: 128.3.0esr (64bit)

Hi There

I switched to Thunderbird just last year; in the new year I copy several folders to another directory for record keeping of the previous year. So, when I click a folder under my local folders and select move or copy it always just moves that folder to the new folder and not copy. I do this to save some time and not have to recreate the folders for the new Year. Is there something I doing wrong ?

Thanks in advance for your time

Joe

Bonjour, Je reçois le message suivant à l'envoi d'un mail, et cela pour toutes mes boites:

L’envoi du message a échoué. Une erreur est survenue lors de l’envoi de l’e-mail. Le serveur e-mail a répondu : 6C1HtsAZQgIcw Authentification requise. Authentication Required. OFR203_200 [200]. Veuillez vérifier que votre adresse e-mail dans les paramètres du compte est correcte et essayer à nouveau.

J'ai vérifié les adresses , elles sont correctes. Que faire? Merci Cordialement.

I used Linux Mint 21 and exported data to import into Mint22. All the files have been imported but nothing shows up on Thunderbird. How can I install them? Some are very important to me. A couple of screenshots to try and explain better. Any replies to brian/at/casadelpi.casa. Thanks in advance

In Thunderbird why do I (still) get repeated tabs for the same (INBOX) folder?

Many previous answers go back to 2022 with answers that do not work now (like find an add-on in Tools for deleting duplicates).