Отображение вопросов с тегом: Показать все вопросы
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Failed Update ... What next?

My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the mess… (читать ещё)

My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the message that her computer was too old for the update.

We had to reload the most recent update which had been running on her computer.

Now, none of her bookmarks show up and the bookmark toolbar will not display near the top of the screen as it used to.

None of help items online are of any use because what they say will show up on the screen (such as when you enter "about:profiles") is not what shows up on her screen.

Is there any way to recover her bookmarks, passwords and other saved data, please?

Задан tomcarney8985 1 год назад

Дан ответ jscher2000 - Support Volunteer 1 год назад

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error: Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.

It's not true! Clicking on the close thunderbird button in the error message does nothing, I've uninstalled, reinstalled rebooted. I've had this laptop 3 days, do I need … (читать ещё)

It's not true! Clicking on the close thunderbird button in the error message does nothing, I've uninstalled, reinstalled rebooted. I've had this laptop 3 days, do I need to To go back to factory settings on this laptop.

Задан Dolphindave 1 год назад

Дан ответ Dolphindave 1 год назад

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new account in windows

i made a new,local windows 11 account coz there were some problems with windows in the current account. how can i transfer all -settings, local folders etc from this c… (читать ещё)

i made a new,local windows 11 account coz there were some problems with windows in the current account. how can i transfer all -settings, local folders etc from this current account to the new one? in this new one account tb is installed and has connection to my provider.

Задан Slawomir Dzwonek 4 месяца назад

Дан ответ david 4 месяца назад

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How to Move Address Books and Filters to Another PC

How do I move all my message filters and address books from my Windows desktop PC to my Windows laptop? I have three email accounts and ten address books. (The message f… (читать ещё)

How do I move all my message filters and address books from my Windows desktop PC to my Windows laptop?

I have three email accounts and ten address books. (The message filters use the address books to sort messages into folders.)

There are a bunch of abook* files in the root directory of the profile. Is it sufficient to move these to the laptop, or are they indexed somewhere?

There are msgFilterRules.dat files in many subfolders of Mail and ImapMail. Is it sufficient to move all of these into the corresponding folders on the laptop?

Is there an easier way to do either of these?

Задан Toolworker 4 месяца назад

Дан ответ sfhowes 1 месяц назад

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Can't find old Thunderbird profile, before crash to reinstall into new Thunderbird

My computer completely crashed on 2/1, which Microsoft tech support had me reinstall Windows. I have reinstalled Thunderbird, since I use it for my personal email. When … (читать ещё)

My computer completely crashed on 2/1, which Microsoft tech support had me reinstall Windows. I have reinstalled Thunderbird, since I use it for my personal email. When I opened Thunderbird, I didn't get an option to reimport my old profile. I think I found my old profile, since it's dated from yesterday. I have attached a screen shot of the location.

I noticed that OneDrive has reconfigured my settings, so the drives are a little different than they were before. how do I save the old profile in Thunderbird to use that profile, since the new Thunderbird has already created a new profile?

Thanks in advance.

Задан a_hart 1 год назад

Дан ответ david 1 год назад

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Migration to new Windows 11 PC not working

I have followed the instructions for moving my data folder to a new PC running Windows 11 and it is not working. The only thing that is different is that my file path on … (читать ещё)

I have followed the instructions for moving my data folder to a new PC running Windows 11 and it is not working. The only thing that is different is that my file path on my old Windows 10 PC is different. The folder is located on my desktop and labeled "thunderbird data". There is no three level jump to "roaming". But the contents of the folder are the same, however. I copied, paste and recopied to new PC per instructions, then restarted Thunderbird. It takes me directly to the account set up process, clearly not recognizing the pasted folder and its contents. I've now tried this multipe times to no avail.

Задан contact802 1 год назад

Дан ответ contact802 1 год назад

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How do I restore gmail subfolders and can't get new gmail emails?

I've been using Thunderbird for years. I love it. Recently, my laptop crashed so I had to start from scratch. I added my gmail acct to Thunderbird but the only emails tha… (читать ещё)

I've been using Thunderbird for years. I love it. Recently, my laptop crashed so I had to start from scratch. I added my gmail acct to Thunderbird but the only emails that populated were older ones, stopping in about 2019. New emails won't populate (although they're on gmail.com site) and I've lost all of my sub folders (although they're on the gmail.com site, aswell).

1) What do I need to change in the Thunderbird settings to receive new emails and... 2) Is there any way to restore all of my subfolders

Cheers, all.

Задан Monk3y 1 год назад

Дан ответ Monk3y 1 год назад

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Cannot import Outlook to Thunderbird

I am trying to import mails from Microsoft Outlook 2013 into Mozilla Thunderbird 102.3.2 (64-bit), but I get the error: No Profile found, see the attachment. I have set M… (читать ещё)

I am trying to import mails from Microsoft Outlook 2013 into Mozilla Thunderbird 102.3.2 (64-bit), but I get the error: No Profile found, see the attachment. I have set Microsoft Outlook as my Default mail app in Windows 10, my OS. But it didn't help. H.C. Enevoldsen hc@pushkin.dk

Задан H.C. Enevoldsen 1 год назад

Дан ответ H.C. Enevoldsen 1 год назад

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Thunderbird email

Hi, I desperately need help please regarding Thunderbird Email. I factory reset my computer to get rid of a variety of bugs/slowness etc. I downloaded/printed the suppor… (читать ещё)

Hi, I desperately need help please regarding Thunderbird Email. I factory reset my computer to get rid of a variety of bugs/slowness etc. I downloaded/printed the support info regarding profiles off the mozilla support site. i followed the instructions and saved my profile. there looked to be two profile file folders. i save them on an external drive. Reset my computer. put thunderbird back on, however the new version of Thunderbird doesnt seem to want to migrate my files back. Im really worried that Ive lost my whole history of emails. I have been with Thunderbird for more than 10 years and saved hundreds of emails in various email folders. Ive tried loading one profile folder, the other, then both and all other variations. ive made new profiles and tried to upload my old profiles and nothing works. I did manage to get a couple of my historical email folders to appear, and some sent items from years ago. But 95% of the stuff i still cant upload. Im not very IT savvy, but i believe ive followed the instructions properly. Is there anything else I can try. are my folders saved in the "server" somewhere that i can access? should i try an use an old version of thunderbird? any advice (in laymans terms) would be appreciated very much :) thanks jackie

Задан jacantryan 1 год назад

Дан ответ Toad-Hall 1 год назад

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TB won't import Protonmail .vcf file for contacts

I use Protonmail, and after a year of on-and-off back and forth with them, I finally have the bridge working with Thunderbird. At any rate, I have been trying to import … (читать ещё)

I use Protonmail, and after a year of on-and-off back and forth with them, I finally have the bridge working with Thunderbird.

At any rate, I have been trying to import my contacts from the Protonmail webmail to Thunderbird. There is an export tool on the webmail site, and that seems to go fine - it creates a .vcf file. If I open that document, it has all of my contacts there. Then I open Thunderbird and use the import tool - that appears to go fine, but after I hit "finish" and look in the contacts, there are no addresses. I have shut down and rebooted, closed Thunderbird and re-opened it, tried all of this several times, but nothing changes.

I searched on here for threads on this and found things from 2015 saying that a .vcf file is for individual addresses only, but I'm thinking that must have changed? It is the only export option.

Can anyone help? I have TB 102.8.0, and I am on Cinnamon - Kernel: 5.15.0-67-generic x86_64 bits: 64 compiler: gcc v: 11.3.0 Desktop: Cinnamon 5.6.8 tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy

Thank you.

Задан knh11 1 год назад

Дан ответ knh11 1 год назад

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I messed up Thuderbird, can't import old profiles etc

I desperately (sobbing here) need someone to hold my hand and walk me through this!!! I uninstalled the newest version (115) and installed the previous version (102) beca… (читать ещё)

I desperately (sobbing here) need someone to hold my hand and walk me through this!!! I uninstalled the newest version (115) and installed the previous version (102) because of an outgoing mail problem. It gave me a warning that the newer version changed my profiles and it's not compatible so I downloaded the new version again. The import screen doesn't look anything like what it says in the help files. I don't have an option for importing from a previous version.

Please rescue me. I run a nonprofit and I have deadlines and meetings next week that I was supposed to make arrangements for and I've been dealing with this for almost a week.

Задан flwildlife 4 месяца назад

Дан ответ flwildlife 4 месяца назад

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Win 11: Upgrade from ESR 17.0.9 for GMail oAuth Support?

Migrated now 77yo father a couple years ago from Win XP to Win 11. He had been using Outlook Express for years, so I may have chosen Thunderbird ESR as replacement. He … (читать ещё)

Migrated now 77yo father a couple years ago from Win XP to Win 11.

He had been using Outlook Express for years, so I may have chosen Thunderbird ESR as replacement. He has the latest version (17.0.9) but it has stopped working due to Gmail's security change (oAuth).

Should I backup his profile, uninstall ESR, then download and install latest TBird version to get working again? Thanksbold text

Задан Todd “T.R.” Herzog 1 год назад

Дан ответ Toad-Hall 1 год назад

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Thunderbird unable to connect to gmail

I have been using Thunderbird for many years, untill march 2023. Then an authentication error made an end to it. I have tried everything I could find on internet, uninsta… (читать ещё)

I have been using Thunderbird for many years, untill march 2023. Then an authentication error made an end to it. I have tried everything I could find on internet, uninstalled Thunderbird, removed everything from the program / data / roaming directory, deleted everything I could find and checked that cookies are allowed. I have used BlueMail as an alternative but I love Thunderbird much more, so I now tried again to make a fresh start when a new installation of the latest version of Thunderbird. Connecting to the email server of caiway works fine, but I am unable to connect to a gmail. I have tried two different gmail accounts, both give the same error "Unable to connect". Is there anything I can do to solve this problem and enjoy using Thunderbird again?

Задан Jan Eijgenraam 1 месяц назад

Дан ответ sfhowes 1 месяц назад

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PDF Download

In the recent update, there is a new feature which allowed people to view pdf directly in the browser rather than downloading it. Ever since this was implemented, I am no… (читать ещё)

In the recent update, there is a new feature which allowed people to view pdf directly in the browser rather than downloading it. Ever since this was implemented, I am not able to download any pdf, instead it keeps opening up the pdf in another tab which is not what I'm trying to do. Is there a way to fix this?

Задан Shamil 1 год назад

Дан ответ Paul 1 год назад

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Linux Dock Icon

I am using Pop OS, which is based off of Ubuntu. Somehow I did something, and it made the icon disappear for Firefox. I figured I could easily search the internet and fi… (читать ещё)

I am using Pop OS, which is based off of Ubuntu.

Somehow I did something, and it made the icon disappear for Firefox. I figured I could easily search the internet and find a simple solution.

I temporarily fixed it last night, but here it is missing again.

I could upload a picture, but I don't see what difference that would make. The dock at the bottom has a spot for firefox, but no icon, literally an empty spot, In the application menu it is a blank spot with Firefox worded underneath.

I have uninstalled, reinstalled, purged, deleted the application data in my user folder..

Just annoying. not a huge problem.

Задан cadearmstrong 1 год назад

Дан ответ cadearmstrong 1 год назад

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ImportExport NG Not Working

Hi all, I am in the midst of migrating a gmail account to another gmail account as I will be losing access to one in the near future. I have downloaded the email and eve… (читать ещё)

Hi all,

I am in the midst of migrating a gmail account to another gmail account as I will be losing access to one in the near future. I have downloaded the email and everything I want using Google Takeout. This has created an mBox file. From there I downloaded Mozilla Thunderbird and logged onto this with the new gmail email address I want to use. I downloaded the ImportExport NG extension as well. From there I see the next step is to click on the local folder tab and go the the ImportExport NG tab, it's there that I don't have the import option like everyone else seems to have. See picture below to see what my options look like.

Any help with this will be greatly appreciated!

Задан Matthew Crepas 5 месяцев назад

Дан ответ sfhowes 5 месяцев назад

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Rar files automatically failing the download

Whenever I try to download a rar file, like a game from itch.io,0 it automatically fails and doesn't download even after retrying multiple times. … (читать ещё)

Whenever I try to download a rar file, like a game from itch.io,0 it automatically fails and doesn't download even after retrying multiple times.

Задан Jon Cape 4 месяца назад

Дан ответ Jon Cape 3 месяца назад

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Adding a new email account to Thunderbird

Hi My name is Ivo. I use Thunderbird for all my Email-Accounts. Now I wanted to add another one, which is info@ivo-zimmermann.ch, but it does not work (pls see screensho… (читать ещё)

Hi

My name is Ivo. I use Thunderbird for all my Email-Accounts. Now I wanted to add another one, which is info@ivo-zimmermann.ch, but it does not work (pls see screenshots in the attachment).

info@ivo-zimmermann.ch works fine when I login directly on Gmail, it also worked fine to login here into the mozilla support. Also all other accounts that I have (for example info@kanai-zimmermann.ch) were no problem to install.

Do you have an idea where the problem is?

Thank you in advance Ivo

Задан Ivo Zimmermann 2 месяца назад

Дан ответ david 2 месяца назад

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Setting up an account

I need to install a mailbox on a new machine. I have got as far as the second screen on manual configuration, ie the one which starts with IMAP etc but I can't remember w… (читать ещё)

I need to install a mailbox on a new machine. I have got as far as the second screen on manual configuration, ie the one which starts with IMAP etc but I can't remember what to enter in some of the boxes. I don't know the port number (or even what that means) and on the host name for the outgoing server I think it began with relay but can't remember the rest. My ISP is refusing to help so please can you? JW

Задан acer2 1 год назад

Дан ответ acer2 1 год назад

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Getting Message "Profile Missing ..." After Attempting Downgrade from 115 to 102.

Earlier in the week I did a successful downgrade from 115 to 102. It ran fine. Then, stupidly, I got the message that an upgrade was available and I permitted it. Stupi… (читать ещё)

Earlier in the week I did a successful downgrade from 115 to 102. It ran fine. Then, stupidly, I got the message that an upgrade was available and I permitted it. Stupid, Stupid, Stupid! What I got, of course was a new 115 (I don't know what the sub version was). So I followed the same procedure as before to go back to 102. This time, when 102 started I got a message that my profile was modified by 115 and might not be usable in 102 (Or words like that.) and TB terminated. Now when I start 102 I get the attached image. Since I did a full disk backup just before this TB "upgrade" I thought I could restore the previous profile of the same name. That didn't work, same message. I went back and retrieved a week old version of the profile and same result. profiles.ini lists the same file as default.

Did this new version of 115 corrupt my profile?.......Intentionally!!! Or leave something under a rock to trick 102 to not be able to use that profile and even older backups?

Where can I go from here? 102 can't use the only profile I have ever had starting 15 or more years ago?

Задан petejc 5 месяцев назад

Дан ответ david 5 месяцев назад