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  • Решено

WTH? You hijacked my TBird!! Put it back!

I have been avoiding the update from last year like the plague. It had so many bugs and crap I went back to the previous version 102 and stayed happy. No more! I opened … (читать ещё)

I have been avoiding the update from last year like the plague. It had so many bugs and crap I went back to the previous version 102 and stayed happy.

No more! I opened it today and viola' you didn't ask, you didn't warn, you simply updated to your so called "supernova" before I had a chance to even review it before deciding to use it.

What kind of crass corporate control is this? Instead of accepting that we can intelligently testing and deciding what we want, you give up on user discretion and, you force it down our throats.

Tell me how to stuff it and get back to something I know that works, THEN AND ONLY THEN, tell me how to upgrade if I decide to do so.

If you can't tell, this is NOT tongue in cheek, I'm PISSED!

Задан Doc 5 дней назад

Дан ответ Matt 4 дня назад

  • Решено

Thunderbird

Hi, I have Thunderbird running on old pc (Windows 10) with a few years of emails I need to be able to access. I have a new Windows 11 and want to download these emails … (читать ещё)

Hi, I have Thunderbird running on old pc (Windows 10) with a few years of emails I need to be able to access.

I have a new Windows 11 and want to download these emails from the server onto my pc.

I follow article https://support.mozilla.org/en-US/questions/1282954, but my new PC doesn't have the option "Account Settings > Synchronization & Storage" (it does on the old) instead it has 'Disk Space' in the same place in the option list.

Waht am I missing?

If not, how do I transfer the mail file from the old pc to the new pc (maintaing the folder structure etc...

Regards

Задан neildp27 1 день назад

Дан ответ david 1 день назад

  • Решено

Firefox Move from ESR to 124

I have migrated from old MacPro to new Mac Studio. Firefox ESR version 115.9 has migrated with it. I've downloaded the latest Firefox but it operates independently of the… (читать ещё)

I have migrated from old MacPro to new Mac Studio. Firefox ESR version 115.9 has migrated with it. I've downloaded the latest Firefox but it operates independently of the ESR version. How do I ensure new version has all log in, contacts and history?

Задан tonytraf 6 дней назад

Дан ответ jscher2000 - Support Volunteer 6 дней назад

  • Решено

Firefox Hangs Upon Launch, Cannot Connect to any Websites (Mac Sonoma)

On Mac OS 14.4 Firefox hangs on launch and crashes, requiring "Force Quit" when I try to Refresh or Troubleshoot. Uninstalled and reinstalled multiple times, and restarte… (читать ещё)

On Mac OS 14.4 Firefox hangs on launch and crashes, requiring "Force Quit" when I try to Refresh or Troubleshoot. Uninstalled and reinstalled multiple times, and restarted computer several times. Have spent several hours trying multiple community suggestions to now avail.

I am not a programmer, but am able to follow instructions. I clearly need someone to hold my hand and walk me through the solution. (I even checked out the Kaspersky suggestion, but cannot install it because Firefox cannot connect to the Internet.)

I have downloaded and saved "Raw Data.docx" and "Application Basics tex.docx" from one of the crash reports.

P.S. On this question form Firefox guessed that my operation system was Mac OS x 10_15_7, but it is 14.4

Julian

Задан julian.donahue 4 дня назад

Дан ответ jscher2000 - Support Volunteer 3 дня назад

  • Решено

How can I move the data from my TB installation on Windows to a new TB installation on Mac?

I'd hoped this question was answered at https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer, but that article assumes a Mac-to-Mac migration, … (читать ещё)

I'd hoped this question was answered at https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer, but that article assumes a Mac-to-Mac migration, and it doesn't work for a Windows-to-Mac migration. The discussion at https://support.mozilla.org/en-US/questions/1324908 addresses the issue, but what the poster did to get things working is rather vague ("I took more from one [response] and a little from the other two...]. Can someone please summarize or point me to a summary of what needs to be done to move the files in a TB installation on Windows 10 to MacOS 14 Sonoma so that the installation on the Mac will work like the one on Windows did?

I have a lot of old mail, so my TB directory is over 40 GB. Copying it from my Windows machine to my Mac (either over a network or via a USB drive) takes quite a while, so I'm trying to avoid any more trial and error than I've already gone through.

Thanks.

PS - I apologize for the use of raw URLs above, but I was unable to figure out Mozilla's markup language, and there's no preview button for posts, so I decided to go with something I figured was unlikely to get mangled in the publication process.

Задан LangfristigerFFUser 3 дня назад

Дан ответ LangfristigerFFUser 3 дня назад

  • Решено

Mozilla new security product

A few weeks ago I saw an Mozilla ad for a new Mozilla software product that cleaned up your PC and made it run better. The price was around $125.00 (I don't remember tha… (читать ещё)

A few weeks ago I saw an Mozilla ad for a new Mozilla software product that cleaned up your PC and made it run better. The price was around $125.00 (I don't remember that exact price). It said that I would receive an email from Mozilla with download instructions. it's been a few weeks and I have not gotten any email. Does anyone know if Mozilla offers any such software or did I get scammed? I'm pretty good about seeing scams but Ive used Firefox and Mozilla for years and trust them. Maybe that's why I wasn't as careful as I should have been.

Thanks for any help that you can provide. Ron

Задан ron.hull 4 дня назад

Дан ответ ron.hull 3 дня назад

  • Решено

Cannot locate Thunderbird profile folder on Windows 11

I'm trying to move Thunderbird to a new PC. Both PC's are running Windows 11. I've followed the instructions for locating my profile. According to "Troubleshooting Inf… (читать ещё)

I'm trying to move Thunderbird to a new PC. Both PC's are running Windows 11. I've followed the instructions for locating my profile. According to "Troubleshooting Information" my profile is supposed to be located at "C:\Users\photo\AppData\Roaming\Thunderbird\Profiles\k6i7koof.default-release\Mail\Local Folders". When I click on the "Open Folder" button, I receive an error message that the folder does not exist. When I try navigating to the folder manually, I can not find a "Thunderbird" folder under "AppData\Roaming". I've selected "Show Hidden Files/Folders" under Windows Explorer. I know my profile exists because I can access a set of Local Folders when I'm in Thunderbird. I'd really like to move those folders over to my new PC. Any help to find the profile folder will be much appreciated.

Задан Larry (Nibimocs) 1 неделю назад

Дан ответ Larry (Nibimocs) 1 неделю назад

  • Решено

Importing old email folders from backup hard drive

Hi, I am trying to import some old T-Bird email folders backed up in 2014 on an external hard drive. Since then I had a computer failure and rebuilt my T-Bird account but… (читать ещё)

Hi, I am trying to import some old T-Bird email folders backed up in 2014 on an external hard drive. Since then I had a computer failure and rebuilt my T-Bird account but now I am looking for pre-crash emails. From the backup profile I can dig down to the Local Folders in the Mail and they are all there but when I try to import as a new local folder (even if I rename it as that's not important) a new empty T-Bird folder shows up in the side bar. Someone also suggested that I could just click on "open" under T-Bird as the default directly from the ext hard drive but that creates an empty T-Bird import folder. I also tried compressing as a zip file and importing but that doesn't seem to work either. Any insight/advice would be appreciated!

Задан Laura Rhoads 1 неделю назад

Дан ответ david 1 неделю назад

  • Решено

Cant import old profile

Hello! I'm writing because I cant seem to import my old profile using this [tutorial]. I have followed it thoroughly, and every time I open firefox its still the same de… (читать ещё)

Hello!

I'm writing because I cant seem to import my old profile using this [tutorial]. I have followed it thoroughly, and every time I open firefox its still the same default page that you get when u first download the browser.

Задан Lunarinqs 1 неделю назад

Дан ответ Lunarinqs 1 неделю назад

  • Решено

I thought I could create a brand new email account here, but...

Totally confused here. Thunderbird wants me to use my current email (a gmail account) which I do not want. I thought by getting Thunderbird I could just create a brand ne… (читать ещё)

Totally confused here. Thunderbird wants me to use my current email (a gmail account) which I do not want. I thought by getting Thunderbird I could just create a brand new email (No, I do not want to buy a domain name!) and do something like blah-blah.blah@thunderbird.com. Looks like I was completely mislead by an article on doing what I really need.

If I have to use my current gmail address, then what is the point of getting Thundebird?

If I cannot do what I need on Thunderbird, I want my donation back. Anyone know how I can do that? I can't find an answer to that anywhere.

Sorry if I sound snarky here. It's because of my highly increased level of frustration. Thank you for your time, and any assistance you could provide would be greatly appreciated.

Задан Tom Harrington 1 неделю назад

Дан ответ david 1 неделю назад

  • Решено

Global Inbox. No Advanced button under "Message storage".

Hi, In a new Windows 11 PC Thunderbird 115.81.1 (64-bit) was installed. Then I did /Server Settings/Message storage/Local Directory/F:Mail The F:\Mail is an external US… (читать ещё)

Hi, In a new Windows 11 PC Thunderbird 115.81.1 (64-bit) was installed. Then I did /Server Settings/Message storage/Local Directory/F:Mail

The F:\Mail is an external USB-drive. The left pane then showed two main folders:

x@y.no Local Folders

In both of these there is an Inbox sub-folder. The one under "Local Folders" shall be set as the "Global Inbox". In many pages on the web, e.g. a MozillaZine page, it is explained how to do this. The key point here is to navigate to the "Server Settings" and clock on the "Advanced button".

My problem is that there is none; see the uploaded image.

Could anyone, please, tell me where I did my error?

Best regards; ChG

Задан Gustaf17A 2 недели назад

Дан ответ david 2 недели назад

  • Решено

Download Notification keeps popping up

Few days ago I downloaded something, but canceled it from the notification. Now a notification with the headline "Downloads" and the file name below keeps popping up ever… (читать ещё)

Few days ago I downloaded something, but canceled it from the notification. Now a notification with the headline "Downloads" and the file name below keeps popping up every half an hour or so, when Firfox is closed or in the background. I can't click on it and restart it.

Задан Cammder_3 1 неделю назад

Дан ответ Cammder_3 1 неделю назад

  • Решено

Failed to find settings for email account.

Hello, I am trying to add my email accounts but keep getting " Thunderbird Failed to find the settings for your email account" I have checked the settings with my provid… (читать ещё)

Hello, I am trying to add my email accounts but keep getting " Thunderbird Failed to find the settings for your email account" I have checked the settings with my provider, they are correct.

Incoming us2.imap.mailhostbox.com 993 SSL/TTS Outgoing smtp.ireg.com 25 or 587 STARTTLS Username and password on the Outgoing server as well as on the Incoming server.

I know my email address’s and passwords are correct as they work in MS Outlook (PC) and Bluemail (Android) Any help would be appreciated.

Задан jones0268 3 недели назад

Дан ответ jones0268 2 недели назад

  • Решено

Reposition local folders and gmail folders in Thunderbird

After loading gmail on my Thunderbird account my local folders are above my gmail folders. I would like the gmail folders to be above my local folders. Please help. repo… (читать ещё)

After loading gmail on my Thunderbird account my local folders are above my gmail folders. I would like the gmail folders to be above my local folders. Please help.

reposition local folders and gmail folders in Thunderbird

Задан Carlos 2 недели назад

Дан ответ Carlos 2 недели назад

  • Решено

can't add Avast certificates

I'm moving from Outlook 2015 (ie the bought-outright version pre Office365) on W10 to Thunderbird on a new W11 PC. I installed TB 31.8.0 on W10 system and imported conta… (читать ещё)

I'm moving from Outlook 2015 (ie the bought-outright version pre Office365) on W10 to Thunderbird on a new W11 PC.

I installed TB 31.8.0 on W10 system and imported contacts and emails. That all works except I get "Secure Connection Failed" for live.mozillamessaging.com. I've deleted cert*.db and key*.db files and rebooted but it hasn't gone away.

[Probably not relevant: but I'm also not receiving the confirm-your-email message from Mozilla, and could only join this forum via the time-out reminder which did get through. But my test messages arrive OK.]

(Spoiler alert: this is nothing to the problems I'm getting on the W11 install!)

Задан malcolm.storey321 2 недели назад

Дан ответ Matt 2 недели назад

  • Решено

Missing emails

I have just completed transferring Thunderbird from Windows 10 (32 bit) to Windows 11 (64 bit). Running 115 on both machines. The transfer went well but ..... In my profi… (читать ещё)

I have just completed transferring Thunderbird from Windows 10 (32 bit) to Windows 11 (64 bit). Running 115 on both machines. The transfer went well but ..... In my profile in the sub folder Mail, I ended up with 3 folders - Local Folders, XXXX.com (XXXX is the incoming sever name) and XXXX-1.com. This happened purely by chance with the XXXX-1 file containing all the data and folders off the old PC and the XXXX containing the emails from my internet provider from the time my old PC had died until the transfer.

I renamed the XXXX-1 file and opened it in Thunderbird - all the emails were there.

Seperately I did the same with the XXXX file - no emails appeared in Thunderbird.

If I click on the XXXX file then click on Inbox and open it with Notepad, I can all the new emails. The XXXX file inbox does not contain any of the old emails.

I have tried everything to open the XXXX file in Thunderbird (incluing renaming and cut/paste) all to no avail. And, of course, the emails were deleted off from my internet provider by Thunderbird when they were downloaded!

Can anyone suggest a way I can retrieve the emails off the XXXX file?

Задан Graeme 1 месяц назад

Дан ответ Matt 3 недели назад