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When I upgraded from MacOS Ventura to MacOS Sonoma, Thunderbird stopped working. Getting it to work the first time required me to use Apple's 2 Step Verification process to create an app-specific password. After the MacOS upgrade, that process was no longer available. Apple switched to 2 Factor Authentication, which is apparently different and incompatible with 2sv. The other websites and applications on my iMac have already switched to 2fa, and I'm not sure I can have both methods active on the same computer (but I've asked, Apple, anyway).

Is there a recent change in Thunderbird that would allow me to use 2fa instead of 2sv to access Thunderbird?

I have many years worth of emails in Thunderbird that I can no longer access. I can see the directory structure, and some of the email lists, but not the content.

Thanks for the help!

My thunderbird just upgraded to 115.2.2 (32-bit) - my windows is 64-bit - but I can't read the preview window or emails. Everything is in a gigantic font so I see only 2 lines at a time in both the main email edit screen and the preview screen. I tried changing it to Calibri 12 in Settings (it was Calibri 17) but that makes no difference. I also don't like that I have to go through File menu now to get messages for just one account. Is there a way to downgrade back to my old version? I guess that would be 115.2.1. Thank you!

I am currently running Firefox on High Sierra 10.13.6 and have been advised that that OS will soon no longer be supported. I did have an option to do an update to ESR 115.1 in my Firefox app, however I was not home for a few days and when I returned planning to do the update it was no longer available. Now it just says my Firefox is up to date with 115.0.2... how can I get the update to the ESR 115.1? Thanks!

Hello everyone,

I started using firefox actively a year back or something like that, last couple of months it started driving me nuts as it started updating every time I launch it, which is very annoying even if it takes only 10 15 seconds, I sometimes need to check something really quick and I have to wait for it to finish installing an update, even though I checked the setting for it to do so in the background, it seems to only do it after I launch it disrupting my workflow, which made me switch back to Chrome temporarily, is there a way to fix this?

Hello,

Trying every conceivable method to move my Thunderbird data to a new computer, following instructions exactly.

First I copy all the contents of the Thunderbird directory from %APPDATA%\Thunderbird\Profiles\ on the source computer to a USB drive. Next I copy that folder to the same location on the destination machine. I am copying the Thunderbird directory and all subdirectories. Run Thunderbird, no mails, nothing.

Thank you

When in Thunderbird trying to import old profile from backup media using the import tool, I get an error message saying "about:preferences : unable to run script because scripts are blocked internally" How do I manage this? Can´t find anything about it on help pages. / Olle

I was finally forced to upgrade from win7 (which worked) to win 10 (me no likey) because of a required program which would not even install on win7. After the upgrade, which obliterated my hard drive of several important things, I am reinstalling TB. I always used an NAS directory for Thunderbird, and have email records going back nearly twenty years. I installed TB 115 and have tried several ways to get it to recognize my profile directory on the NAS to no avail. I tried copying data into the default directory the 115 install is looking at. The about:profiles shows it is looking in the correct directory, it produces a parent.lock file in that directory when I run the program. It does not give me my email, or contacts. I do not use the calendar or to-do lists.

My system is an AMD K6-6400K with 16 GB and a 500 GB drive. Though programs are loaded on the drive ALL data is stored in an NAS. There is about 375 GB available on the C drive.

I have used the cmd line to pull up profile manager, added a profile, pointed it to the data that is on the NAS, a parent lock file is created there too but it shows me no mail.

I have edited the profiles.ini file manually to have the program look at the directories, both the NAS and a local directory which has had the old files entered. Neither worked.

I tried opening TB and creating a new profile and pre-loading the info there, nothing. I've been at this for days now. I have uninstalled and removed manually all TB folders and reinstalled older versions to give that a go but without effect. I am no Luddite (Many years ago I owned a system integration, assembly and install company doing networking for the military as a civilian contractor.) but someone has to explain this to me like I am a five year old. There is no reason having my email back should be this difficult!

PLEASE give me a hand?

My TB directory appears in C:\Users\owner\AppData\Roaming\Thunderbird My old data folder was on a network drive at M:\Users\owner\AppData\Roaming\Thunderbird\profiles\k5zbs5az.default When I manually enter the M: address in the profiles.ini file, it "corrects" it to C:\Users\owner\AppData\Roaming\Thunderbird\ even though the switch 'relative' is off.

[Profile1] Name=default IsRelative=1 Path=Profiles/zpfeu8eu.default Default=1

[Profile0] Name=default-beta IsRelative=0 Path=C:\Users\owner\AppData\Roaming\Thunderbird

[General] StartWithLastProfile=0 Version=2

[Install5D388C1349709B37] Default=C:\Users\owner\AppData\Roaming\Thunderbird Locked=1

Running the Mozilla application with a specific profile using command line arguments brings up the program but no mail. It creates a lock file in the correct directory, but no joy.

I get no pop up error messages.

Thunderbird stopped sending and receiving emails. I installed a new copy of thunderbird on another computer. After some time I was able to get it functional there. I would now like to have the same mail folder structure on the new machine as the old and import all my old information. I have exported the contents of the old Thunderbird profile to a usb drive. There are a large number of files and folder - 167 to be exact. The path the to the profile folder on my old computer was ....AppData\Roaming\Thunderbird\Profiles\t3ozjfx.default. This is the 'Local directory' in the Server Settings on the old computer. The path to Profile folder on the new installation is also ...AppData\Roaming\Thunderbird\Profiles\ but then there are two profile type files. One called t3ozjfx.default as before and another called test.default. The 'Local directory' in the Server Settings on the new computer is .....AppData\Roaming\Thunderbird\Profiles\t3ozjfjx.default\ImapMail\mail.cts.com-1.au It took me a great deal of effort to get emails sending and receiving properly on the new machine. It should have been just a matter of having the correct port addresses, server name, and encription method. However one had to fiddle with the local directory path to get operational

My question is given the above should I be able to get my old email file structure and the contents of those files onto the new computer by using the import facility in thunderbird. I would also like have the 'sent' messages on the old computer on the new computer. Will the thunderbird import operation be able to do this using the profile file information I put on the usb memory.

I hope I have not been too tedious in asking this question. It would be an immense relief if I could get Thunderbird on my new computer to have all the contents and folder structure that I had on the old computer.

sincerely yours

Devin Trussell Melbourne Australia

""Description: COX Server Name: smtp.mail.yahoo.com Port: 465 Connection Security: SSL/TLS Authentication method: OAuth2 User Name: your user name, duh - Mine keeps changing the user name to the last name I put into any of my 6 accounts. The only way it will send mail is if the correct user name is in the correct account (obviously). Why is it changing constantly? click OK""

I've read the "fixes" from 2023 and they do not work for me. I tried changing the DESCRIPTION to blank, didn't work. Changed them to the corresponding e-mail for the account. Didn't work. Changed it to "SMTP" with the corresponding e-mail. Didn't work.

It keeps changing the last one I edit to the one I edited before it. It's driving me crazy. Won't send mail unless the User Name is correct (obv.)

Whole mess started when forced to switch from Cox to Yahoo recently. Seems to be working other than TB changing the name as soon as I type in the next one in the next email address and then it not working until I change the User Name back to the proper e-mail address of the 6 accounts.

I just replaced my 5 year old Windows computer with a new Windows computer. When I loaded Thunderbird on my old computer I had issues receiving my e-mail. My e-mail provider tech support was able to get me set up so that my e-mails went to a G-mail account and were forwarded to the computer. I used this setup for approximately 5 years. During that time I created several folders in Thunderbird and they have several important emails stored there. I setup my new Windows PC this past week and downloaded Thunderbird. To my surprise, I was able to set the program up so that it works without having to go through G-Mail. My issue is that I want to copy the e-mail folders and my address book from the old computer and move them into Thunderbird in my new computer. I have looked at your support page and I am concerned that when I move files from the old to the new that I will lose some e-mails and the few folders that I have on the new CPU. I would appreciate your direction and instructions on what I need to do to accomplish this task. The old computer Thunderbird files were up to date. Updates were completed as they came out. The new Thunderbird appears very different than the edition that is on my old machine. Thank you for your assistance.

I posted the following question 1 month ago. Can anyone help me with this, it's driving me crazy! Please respond.

- Open TB - Open Inbox to see all emails - Open an email, read it, delete it - Scroll down, reading email Subjects until I find another email I want to open (this may be 30-40 lines or more) - Open another email, read it, delete it

The cursor/highlight then jumps back up to the previously highlighted email (next to the first email I deleted). Now I don't know where I am, I don't know what email Subjects I have already looked at, I don't know where the next unlooked-at email is. In order to get back to where I was before I deleted the second email, I have to scroll down through many emails I have already scrolled through.

How do I stop TB from doing this? I want the cursor/highlight to stay right where it was before I delete any email, I do not want it jumping to some previous location.

I have a System 76 laptop running Ubuntu 14.04 LTS. The LTS (Long Term Support) ended years ago with Firefox 66. All of that works fine still. My problem is: 1. The world is telling me to upgrade my browser. 2. Mozilla tells me "Note: If you use your Linux distribution's packaged version of Firefox, you will need to wait for an updated package to be released to its package repository. This article only applies if you installed Firefox manually (without using your distribution's package manager)." 3. There will never be an updated package because LTS has ended. 4. IS THERE A WAY TO MANUALLY INSTALL A NEWER BROWSER LIKE FIREFOX 123?

I have had so much trouble with version 115 and looked online for answers. People recommended downgrading to 102, so I downloaded and re-installed that version, after deleting the file that was recommended from the Thunderbird folder (now I can't find the name of it!).

When I installed 102, it gave me the profile error message. I started to create a new profile and realized that will take me hours probably - I have multiple folders and email addresses in TB. So I decided to reinstall 115, and now it looks like there is no data at all. Help!

I'm using Windows 8.

Thanks

Can you find my original question? I need help urgently to recover my bookmarks, history, and my windows and tabs, as Firefox is crashing - even in troubleshooting mode.

Here is the troubleshooting data:

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   {
     "name": "About sessionstore",
     "version": "0.34",
     "isActive": false,
     "id": "aboutsessionstore@dt"
   },
   {
     "name": "Classic Theme Restorer",
     "version": "1.7.7.2",
     "isActive": false,
     "id": "ClassicThemeRestorer@ArisT2Noia4dev"
   },
   {
     "name": "Color That Site!",
     "version": "0.17",
     "isActive": false,
     "id": "ColourThatSite@einspeiser.de"
   },
   {
     "name": "Hotfix for Firefox bug 1548973 (armagaddon 2.0) mitigation",
     "version": "1.1.4",
     "isActive": false,
     "id": "hotfix-bug-1548973@mozilla.org"
   },
   {
     "name": "NoUn Buttons",
     "version": "1.1.4.1.1-signed.1-signed",
     "isActive": false,
     "id": "{99f30549-35d4-11d9-8a2a-396c6e707e82}"
   },
   {
     "name": "ReminderFox",
     "version": "2.1.6.3",
     "isActive": false,
     "id": "{ada4b710-8346-4b82-8199-5de2b400a6ae}"
   },
   {
     "name": "ScrapBook",
     "version": "1.5.14",
     "isActive": false,
     "id": "{53A03D43-5363-4669-8190-99061B2DEBA5}"
   },
   {
     "name": "Session Manager",
     "version": "0.8.1.13",
     "isActive": false,
     "id": "{1280606b-2510-4fe0-97ef-9b5a22eafe30}"
   },
   {
     "name": "SQLite Manager",
     "version": "0.8.3.1-signed.1-signed",
     "isActive": false,
     "id": "SQLiteManager@mrinalkant.blogspot.com"
   },
   {
     "name": "Tab Groups",
     "version": "2.1.4",
     "isActive": false,
     "id": "tabgroups@quicksaver"
   },
   {
     "name": "Tab Session Manager",
     "version": "6.11.1",
     "isActive": false,
     "id": "Tab-Session-Manager@sienori"
   }
 ],
 "features": [
   {
     "name": "Activity Stream",
     "version": "0.0.0",
     "id": "activity-stream@mozilla.org"
   },
   {
     "name": "Application Update Service Helper",
     "version": "2.0",
     "id": "aushelper@mozilla.org"
   },
   {
     "name": "Click-to-Play staged rollout",
     "version": "1.4",
     "id": "clicktoplay-rollout@mozilla.org"
   },
   {
     "name": "Firefox Screenshots",
     "version": "10.12.0",
     "id": "screenshots@mozilla.org"
   },
   {
     "name": "Follow-on Search Telemetry",
     "version": "0.9.3",
     "id": "followonsearch@mozilla.com"
   },
   {
     "name": "Form Autofill",
     "version": "1.0",
     "id": "formautofill@mozilla.org"
   },
   {
     "name": "Multi-process staged rollout",
     "version": "3.00",
     "id": "e10srollout@mozilla.org"
   },
   {
     "name": "Photon onboarding",
     "version": "0.1",
     "id": "onboarding@mozilla.org"
   },
   {
     "name": "Pocket",
     "version": "1.0.5",
     "id": "firefox@getpocket.com"
   },
   {
     "name": "Shield Recipe Client",
     "version": "65",
     "id": "shield-recipe-client@mozilla.org"
   },
   {
     "name": "Web Compat",
     "version": "1.1",
     "id": "webcompat@mozilla.org"
   }
 ]

}

And here is the text.

Troubleshooting Information

Application Basics

Name: Firefox Version: 56.0 Build ID: 20170926190823 Update Channel: release-cck-mozilla-EMEfree User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:56.0) Gecko/20100101 Firefox/56.0 OS: Windows_NT 10.0 Multiprocess Windows: 0/1 (Disabled by accessibility tools) Web Content Processes: Stylo: false (disabled by default) Google Key: Found Mozilla Location Service Key: Found Safe Mode: false

Crash Reports for the Last 3 Days

All Crash Reports (including 7 pending crashes in the given time range)

Firefox Features

Name: Activity Stream Version: 0.0.0 ID: activity-stream@mozilla.org

Name: Application Update Service Helper Version: 2.0 ID: aushelper@mozilla.org

Name: Click-to-Play staged rollout Version: 1.4 ID: clicktoplay-rollout@mozilla.org

Name: Firefox Screenshots Version: 10.12.0 ID: screenshots@mozilla.org

Name: Follow-on Search Telemetry Version: 0.9.3 ID: followonsearch@mozilla.com

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Multi-process staged rollout Version: 3.00 ID: e10srollout@mozilla.org

Name: Photon onboarding Version: 0.1 ID: onboarding@mozilla.org

Name: Pocket Version: 1.0.5 ID: firefox@getpocket.com

Name: Shield Recipe Client Version: 65 ID: shield-recipe-client@mozilla.org

Name: Web Compat Version: 1.1 ID: webcompat@mozilla.org

Extensions

Name: AVG Online Security Version: 20.3.10 Enabled: true ID: aos@avg.com

Name: Pinterest Save Button Version: 4.1.103 Enabled: true ID: jid1-YcMV6ngYmQRA2w@jetpack

Name: RoboForm Password Manager Version: 9.3.1.1 Enabled: true ID: rf-firefox@siber.com

Name: About sessionstore Version: 0.34 Enabled: false ID: aboutsessionstore@dt

Name: Classic Theme Restorer Version: 1.7.7.2 Enabled: false ID: ClassicThemeRestorer@ArisT2Noia4dev

Name: Color That Site! Version: 0.17 Enabled: false ID: ColourThatSite@einspeiser.de

Name: Hotfix for Firefox bug 1548973 (armagaddon 2.0) mitigation Version: 1.1.4 Enabled: false ID: hotfix-bug-1548973@mozilla.org

Name: NoUn Buttons Version: 1.1.4.1.1-signed.1-signed Enabled: false ID: {99f30549-35d4-11d9-8a2a-396c6e707e82}

Name: ReminderFox Version: 2.1.6.3 Enabled: false ID: {ada4b710-8346-4b82-8199-5de2b400a6ae}

Name: ScrapBook Version: 1.5.14 Enabled: false ID: {53A03D43-5363-4669-8190-99061B2DEBA5}

Name: Session Manager Version: 0.8.1.13 Enabled: false ID: {1280606b-2510-4fe0-97ef-9b5a22eafe30}

Name: SQLite Manager Version: 0.8.3.1-signed.1-signed Enabled: false ID: SQLiteManager@mrinalkant.blogspot.com

Name: Tab Groups Version: 2.1.4 Enabled: false ID: tabgroups@quicksaver

Name: Tab Session Manager Version: 6.11.1 Enabled: false ID: Tab-Session-Manager@sienori

Graphics

Features Compositing: Direct3D 11 Asynchronous Pan/Zoom: none WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000a070) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 1 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce 210 Direct3D11 vs_4_1 ps_4_1) WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.dec065540d5f) WebGL 1 Driver Extensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000a070) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 2 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce 210 Direct3D11 vs_4_1 ps_4_1) WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.dec065540d5f) WebGL 2 Driver Extensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc Direct2D: true DirectWrite: true (10.0.19041.1566) GPU #1 Active: Yes Description: NVIDIA GeForce 210 Vendor ID: 0x10de Device ID: 0x0a65 Driver Version: 21.21.13.4201 Driver Date: 11-14-2016 Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Subsys ID: 36291458 RAM: 1024

Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: skia failures: [GFX1-]: Unrecognized feature WEBRENDER Decision Log GPU_PROCESS: unavailable by default: Multi-process mode is not enabled WEBRENDER: opt-in by default: WebRender is an opt-in feature unavailable by runtime: Build doesn't include WebRender ADVANCED_LAYERS: disabled by default: Disabled by default

Failure Log (#0) Error: Unrecognized feature WEBRENDER

Media

Audio Backend: wasapi Max Channels: 2 Preferred Channel Layout: stereo Preferred Sample Rate: 48000 Output Devices Name: Group Speakers (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C1495&REV_1001\4&148a919f&0&0001 Digital Audio (HDMI) (High Definition Audio Device): Speakers (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C1495&REV_1001\4&148a919f&0&0001 Digital Audio (HDMI) (3- High Definition Audio Device): HDAUDIO\FUNC_01&VEN_8086&DEV_0054&SUBSYS_80860101&REV_1000\4&148a919f&0&0301 Digital Audio (HDMI) (High Definition Audio Device): Digital Audio (HDMI) (High Definition Audio Device): Digital Audio (HDMI) (High Definition Audio Device): Digital Audio (HDMI) (2- High Definition Audio Device): HDAUDIO\FUNC_01&VEN_8086&DEV_2805&SUBSYS_80861495&REV_1000\4&148a919f&0&0301 Internal AUX Jack (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C1495&REV_1001\4&148a919f&0&0001 Input Devices Name: Group Internal AUX Jack (High Definition Audio Device): Microphone (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C1495&REV_1001\4&148a919f&0&0001 Internal AUX Jack (2- High Definition Audio Device): HDAUDIO\FUNC_01&VEN_8086&DEV_2805&SUBSYS_80861495&REV_1000\4&148a919f&0&0301 Line In (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C1495&REV_1001\4&148a919f&0&0001 Internal AUX Jack (High Definition Audio Device): Internal AUX Jack (3- High Definition Audio Device): HDAUDIO\FUNC_01&VEN_8086&DEV_0054&SUBSYS_80860101&REV_1000\4&148a919f&0&0301

Important Modified Preferences

accessibility.lastLoadDate: 1653612462 accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.amount_written: 6868 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 3 browser.download.manager.alertOnEXEOpen: true browser.places.smartBookmarksVersion: 8 browser.sessionstore.upgradeBackup.latestBuildID: 20170926190823 browser.startup.homepage_override.buildID: 20170926190823 browser.startup.homepage_override.mstone: 56.0 browser.tabs.loadInBackground: false browser.tabs.remote.autostart.2: true browser.urlbar.placeholderName: Wikipedia (en) browser.urlbar.quicksuggest.migrationVersion: 2 browser.urlbar.quicksuggest.scenario: history browser.urlbar.resultGroups: {"children":[{"maxResultCount":1,"children":[{"group":"heuristicTest"},{"group":"heuristicExtension"},{"group":"heuristi browser.urlbar.searchSuggestionsChoice: false browser.urlbar.suggest.searches: false browser.urlbar.tipShownCount.searchTip_onboard: 2 browser.urlbar.userMadeSearchSuggestionsChoice: true dom.apps.lastUpdate.buildID: 20161019084923 dom.apps.lastUpdate.mstone: 49.0.2 dom.apps.reset-permissions: true dom.max_script_run_time: 0 dom.mozApps.used: true dom.push.userAgentID: d58e7425b9c84831ab381e28fd814976 extensions.lastAppVersion: 56.0 font.internaluseonly.changed: true gfx.crash-guard.d3d11layers.appVersion: 56.0 gfx.crash-guard.d3d11layers.deviceID: 0x0a65 gfx.crash-guard.d3d11layers.driverVersion: 21.21.13.4201 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d11video: 2 gfx.crash-guard.status.d3d9video: 2 gfx.crash-guard.status.wmfvpxvideo: 2 gfx.crash-guard.wmfvpxvideo.appVersion: 72.0.2 gfx.crash-guard.wmfvpxvideo.deviceID: 0x0a65 gfx.crash-guard.wmfvpxvideo.driverVersion: 21.21.13.4201 gfx.direct3d.last_used_feature_level_idx: 0 layers.mlgpu.sanity-test-failed: false media.benchmark.vp9.fps: 21 media.benchmark.vp9.versioncheck: 2 media.gmp-eme-adobe.abi: x86-msvc-x64 media.gmp-eme-adobe.lastUpdate: 1461742091 media.gmp-eme-adobe.version: 17 media.gmp-gmpopenh264.abi: x86-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1653637671 media.gmp-gmpopenh264.version: 1.7.1 media.gmp-manager.buildID: 20170926190823 media.gmp-manager.lastCheck: 1653726189 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.webrtc.debug.aec_log_dir: C:\Users\Dell\AppData\Local\Temp media.webrtc.debug.log_file: C:\Users\Dell\AppData\Local\Temp\WebRTC.log network.cookie.prefsMigrated: true network.http.max-persistent-connections-per-server: 4 network.predictor.cleaned-up: true places.database.lastMaintenance: 1653352055 places.history.expiration.transient_current_max_pages: 85135 plugin.disable_full_page_plugin_for_types: application/pdf plugin.flash.arch: x86_64-msvc plugin.flash.blockliststate: 0 plugin.flash.desc: Shockwave Flash 32.0 r0 plugin.flash.lastmod_hi: 373 plugin.flash.lastmod_lo: -1634576736 plugin.flash.path: C:\Windows\system32\Macromed\Flash\NPSWF64_32_0_0_445.dll plugin.flash.version: 32.0.0.445 plugin.importedState: true plugins.ctprollout.cohort: test plugins.ctprollout.cohortSample: 0.008588 print.printer_Brother_HL-2130_series.print_bgcolor: false print.printer_Brother_HL-2130_series.print_bgimages: false print.printer_Brother_HL-2130_series.print_duplex: 0 print.printer_Brother_HL-2130_series.print_edge_bottom: 0 print.printer_Brother_HL-2130_series.print_edge_left: 0 print.printer_Brother_HL-2130_series.print_edge_right: 0 print.printer_Brother_HL-2130_series.print_edge_top: 0 print.printer_Brother_HL-2130_series.print_evenpages: true print.printer_Brother_HL-2130_series.print_footercenter: print.printer_Brother_HL-2130_series.print_footerleft: &PT print.printer_Brother_HL-2130_series.print_footerright: &D print.printer_Brother_HL-2130_series.print_headercenter: print.printer_Brother_HL-2130_series.print_headerleft: &T print.printer_Brother_HL-2130_series.print_headerright: &U print.printer_Brother_HL-2130_series.print_in_color: true print.printer_Brother_HL-2130_series.print_margin_bottom: 0.5 print.printer_Brother_HL-2130_series.print_margin_left: 0.5 print.printer_Brother_HL-2130_series.print_margin_right: 0.5 print.printer_Brother_HL-2130_series.print_margin_top: 0.5 print.printer_Brother_HL-2130_series.print_oddpages: true print.printer_Brother_HL-2130_series.print_orientation: 0 print.printer_Brother_HL-2130_series.print_page_delay: 50 print.printer_Brother_HL-2130_series.print_paper_data: 1 print.printer_Brother_HL-2130_series.print_paper_height: 11.00 print.printer_Brother_HL-2130_series.print_paper_name: print.printer_Brother_HL-2130_series.print_paper_size_unit: 0 print.printer_Brother_HL-2130_series.print_paper_width: 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print.printer_Generic_/_Text_Only.print_evenpages: true print.printer_Generic_/_Text_Only.print_footercenter: print.printer_Generic_/_Text_Only.print_footerleft: &PT print.printer_Generic_/_Text_Only.print_footerright: &D print.printer_Generic_/_Text_Only.print_headercenter: print.printer_Generic_/_Text_Only.print_headerleft: print.printer_Generic_/_Text_Only.print_headerright: print.printer_Generic_/_Text_Only.print_in_color: true print.printer_Generic_/_Text_Only.print_margin_bottom: 0.300000011920929 print.printer_Generic_/_Text_Only.print_margin_left: 0.5 print.printer_Generic_/_Text_Only.print_margin_right: 0.5 print.printer_Generic_/_Text_Only.print_margin_top: 0.300000011920929 print.printer_Generic_/_Text_Only.print_oddpages: true print.printer_Generic_/_Text_Only.print_orientation: 0 print.printer_Generic_/_Text_Only.print_page_delay: 50 print.printer_Generic_/_Text_Only.print_paper_data: -1 print.printer_Generic_/_Text_Only.print_paper_height: 11.00 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user.js Preferences

Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.

Important Locked Preferences

Places Database

JavaScript

Incremental GC: true

Accessibility

Activated: false Prevent Accessibility: 0 Accessible Handler Used: true

Library Versions

NSPR Expected minimum version: 4.16 Version in use: 4.16

NSS Expected minimum version: 3.32.1 Version in use: 3.32.1

NSSSMIME Expected minimum version: 3.32.1 Version in use: 3.32.1

NSSSSL Expected minimum version: 3.32.1 Version in use: 3.32.1

NSSUTIL Expected minimum version: 3.32.1 Version in use: 3.32.1

Experimental Features

Sandbox

Content Process Sandbox Level: 3 Effective Content Process Sandbox Level: 3

I am having trouble to open firefox browser for ubuntu 20.04(focal). I have also delete mozilla folder from cache and then reinstalled again. I have tried to rename profileini file. Finally I have uninstall and install using terminal by "sudo apt install firefox" but still I am getting this error "Your Firefox profile cannot be loaded. It may be missing or inaccessible".

How to resolve this.

Thanks in advance.

Hi, I recently moved to a new computer (win 10 to win 10). I wanted to transfer all of my e-mails, folders and accounts/settings, and plugins.

Initially, I tried using the good old mozbackup (yeah I know it isn't supported but last year I was able to use it without any issues on a laptop I took with me for a trip). It didn't really work well this time. It is a very big backup - 34GB (with over 140GB on disk size which is strange).

So I tried to start over, deleted all the accounts, created a new default account, and copied the Thunderbird folder from the old PC to the new one in its entirety to the new computer.

It seemed to work but after looking at my folders (I use quickfolders) I see that many of the older folders (which do work fine on the old PC) are now empty and after the restart, they are also duplicated (again not all just the older ones - not sure why these are affected and not the new ones).

How do I solve this issue? (I looked around and there are many suggestions but not too many success stories).

Iddo

In the last few days I am unable to download new emails in normal mode but can in safe mode. I am running Win 11 22621.2215 and T/B 115.2.0. This is happening on all my network computers. I can send emails without any problems. My wife's computer works fine. I have the same problem using my normal ISP and using a mobile internet connection.

i can log in and download using my phone with Aqua Mail

It would seem that some process in Win 11 is now blocking email downloads. I have disabled my Antivirus and Malwarebytes.I have used the troubleshooter, disabled addons etc. No Change. Reinstalled T/B and connected to original profile. No change. Connected to an old profile. No change. Any ideas as to why this is suddenly happening.