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Firefox is freezing on Pixel 6a (Android 13) and subsequently causing phone to restart

I am posting this issue at the request of E from Firefox's app developer feedback after I submitted an app review. The app continues to be unstable on my Pixel 6a (lates… (читать ещё)

I am posting this issue at the request of E from Firefox's app developer feedback after I submitted an app review.

The app continues to be unstable on my Pixel 6a (latest OS, Android 13) after freezing up on what appears to be any heavily scrolled pages or those that create a heavy cache. This freezing then causes abrupt phone restarts shortly thereafter, but not always immediately. Usually the culprit seems to be linked to Facebook album viewing, Imgur albums with article-length descriptions, etc. The abrupt phone restarting occurs whether force stopping Firefox and clearing the cache right away or not (although the restarts seem to happen faster if I force stop the app). I have simply closed the app during the freeze, put my phone down, and come back minutes or hours later to it having restarted on its own.

In addition, open tabs have a tendency to lose their scroll spots on a non-infinitely-scrolling page (e.g. an article not requiring expanding) when the app is minimized but not closed. This is probably unrelated(?) and isn't as critical as the spontaneous restarts, however.

It looks like many Pixel 6a users have had this issue, although those support threads from 8-9 months ago have now been archived. Someone else mentioned scripts from the websites themselves may be to blame? Would be curious to hear of any specific fixes. Thanks!

Задан KitBum 8 месяцев назад

Последний ответ от Paul 8 месяцев назад

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Firefox hangs and crashes after recent update

After the most recent update to version 106.1 on my iPhone 11 iOS 15.6.1, every time I open Firefox and open a new tab the browser is unresponsive for several seconds, th… (читать ещё)

After the most recent update to version 106.1 on my iPhone 11 iOS 15.6.1, every time I open Firefox and open a new tab the browser is unresponsive for several seconds, then slowly registers my input in the search bar, and occasionally crashes during that process. It also hangs up and crashes at random. It will no longer open links to PDF files. I love Firefox, but this is becoming unusable.

Задан leeannlatre 1 год назад

Последний ответ от Paul 1 год назад

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Program freezes

For the last few weeks, Firefox freezes up occasionally. Sometimes, I have to Force Quit to get out of it as Quit Firefox won't close the program. Using Ventura 13.0 on… (читать ещё)

For the last few weeks, Firefox freezes up occasionally. Sometimes, I have to Force Quit to get out of it as Quit Firefox won't close the program. Using Ventura 13.0 on a M1 MacBook Air. It was happening before Ventura as well. Fairly recent issue.

Задан Ray 1 год назад

Последний ответ от Wayne Mery 1 год назад

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Firefox on iOS iPad freezes

Dears, Since a week of 2 Firefox freezes when I type text in the address bar. After some time the text I typed start appearing. Also websites loading are sometimes free… (читать ещё)

Dears,

Since a week of 2 Firefox freezes when I type text in the address bar. After some time the text I typed start appearing. Also websites loading are sometimes freezing. Switching to another app on the iPad makes Firefox unfreeze. However need to use the reload function. Version Firefox 106.2 (21661) iPad Pro (11-inch) iOS 15.7 I removed Firefox, rebooted the iPad and reinstalled Firefox. That shortly seem to help, but now same issues apparent.

Thanks and best regards,

Jelle Klaas

Задан jelleklaas 1 год назад

Последний ответ от Paul 1 год назад

Lag and freeze when typing in dynamic searching field

I keep trying Firefox browser once in a while for many reasons such a giving it a try to see the improvements, to give it a chance to become my daily driving browser but … (читать ещё)

I keep trying Firefox browser once in a while for many reasons such a giving it a try to see the improvements, to give it a chance to become my daily driving browser but small niggles such as below doesn't give confidence to make it a default browser.

In website gsmarena.com on mobile Firefox browser when you type in search field, while website tried to dynamically show all matching phone models to a letter that you just typed, browser and keyboard just starts to lag and freeze before it can accept any further input of letter typing. Don't have this issue with other browsers.

Задан Shrinidhi Hosamane 2 месяца назад

Последний ответ от Shrinidhi Hosamane 2 месяца назад

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firefox freezes, uses too much data

Please, please, please... bring back the pre v. 100 ability to not remember History, and to completely Close Apps when closing Firefox!!! (& to really not remember… (читать ещё)

Please, please, please... bring back the pre v. 100 ability to not remember History, and to completely Close Apps when closing Firefox!!! (& to really not remember history, or tabs)

High data use and freezing makes that I have to go into Settings/Apps/Firefox/Storage/cache and delete all, because Firefox froze at each use, as it was suddenly remembering every site opened, despite my checking the boxes not to remember upon closing. Many sites are opened accidentally, as Firefox is the default browser. Not really closing any site, so I run out of data room? (Deleting app data fixes the unresponsive app.)

I really miss the pre 100 versions, when Firefox was dependable, fast, and lean in data use. And tried all the other new versions, but they all have the same site cookies hoarding problem. That is a very data heavy way to be fast, that leads to a lot of crashes where internet infrastructure is minimal.

Thank you for reading. CB

Задан wdhc 1 год назад

Последний ответ от Paul 1 год назад

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App freezes when tapping image results on Google searches

As per title, if I perform a Google search, and leave the results set to "all", the first results shown are images. If I tap on any of those images, Firefox freezes compl… (читать ещё)

As per title, if I perform a Google search, and leave the results set to "all", the first results shown are images. If I tap on any of those images, Firefox freezes completely. Sometimes it recovers after about a minute but often it requires a restart.

Задан Andy_P 9 месяцев назад

Последний ответ от Paul 9 месяцев назад

freeze on android 13

initially wrote this in the Google reviews and got told to put this here, I will copy my text: ```of course the only browser currently usable mobile or otherwise. I am m… (читать ещё)

initially wrote this in the Google reviews and got told to put this here, I will copy my text:

```of course the only browser currently usable mobile or otherwise. I am mostly here to report an issue, fairphone 4 / android 13 app freezes on tapping search bar

steps to reproduce : open browser and use normally for some time click search bar

this is not a brilliant diagnosis I know but it seems to be a memory issue and I don't have the toolkit to properly check. large amount of tabs open and long media consumption and fast opening and closing of tabs all seem to impact the speed of this occurring so this made the most sense to me

restarting usually fixes the issue but deletes the last ~2min of activity. very strange all in all, I will again suggest a memory leak as the problem```

Задан firefox2661 4 месяца назад

Последний ответ от firefox2661 4 месяца назад

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Firefox on Android freezing/crashing when pressing address bar while scrolling

My phone is on Android 13 with the latest Firefox update. Under "Crashes" in Settings, there isn't much. Here's a video: https://imgur.com/a/7etdWuL … (читать ещё)

My phone is on Android 13 with the latest Firefox update. Under "Crashes" in Settings, there isn't much.

Here's a video: https://imgur.com/a/7etdWuL

Задан lakimens 1 год назад

Последний ответ от Paul 1 год назад

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My phone tabs are hang when using firefox on andriod

Version: FF Android 101.2.0 (plus other version stuff I can provide if needed), Android 12 Hi there, I wanted to report an issue I've been experiencing on a popular news… (читать ещё)

Version: FF Android 101.2.0 (plus other version stuff I can provide if needed), Android 12 Hi there,

I wanted to report an issue I've been experiencing on a popular news site, which seems to have been ongoing for several months now. I'm not sure if anyone else has been having this problem or if it's just me, but I thought it was worth bringing up.

The website in question is . https://alightmotion.net/

My expected behavior when browsing this site is to be able to open links and download files in the background while continuing to browse. However, I've noticed a few issues:

After opening a few tabs, Firefox for Android will hang for almost 30 seconds before doing a deep redraw/repaint of all tabs. It then functions normally until I try to open another background tab from the same website. During the hang, the tab interface continues to redraw, but the pages themselves do not repaint, and no tap events work. When the hang time ends, the pages appear to redraw from scratch, and the context pop-up for the third long-press appears on top of the tab I was looking at. This issue is 100% reproducible for me. Long-press fails when attempting to open the third background tab, but the repaint failure occurs earlier. There seems to be something toxic happening.

Interestingly, when I go back to my Android Home screen after experiencing this issue, there is a deep refresh/repaint, as if the phone has been swapped out or the garbage collector has run.

I have tried clearing all browsing data and using a guest account on my phone, but the issue persists. I don't have any add-ons installed, and neither Chrome nor Firefox Desktop exhibit this behavior. It seems to be specific to Firefox for Android.

Thank you for your help!

Задан clientwork7861 1 год назад

Последний ответ от Paul 1 год назад

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Firefox seems to hang when doing a new search

Hi, I have the latest firefox on my Samsung A54 5G (and previously on my A71). I'll open firefox, do a few searches and eventually I'll do a search and firefox goes back … (читать ещё)

Hi, I have the latest firefox on my Samsung A54 5G (and previously on my A71). I'll open firefox, do a few searches and eventually I'll do a search and firefox goes back to the last search results and does NOT show any links related to the new search. If I kill firefox and restart it, it works again. The problem is more irritating than it might sound because it seems to happen too frequently when I am trying to look something up - but when I try to reproduce the issue it's hard to reproduce. The key element may be that I need to have firefox open and idel for a while before the problem occurs. Any advice is welcome!

Задан jwillard432 12 месяцев назад

Последний ответ от Paul 12 месяцев назад

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Constant crashing, freezing or just running slow on MZ F

In the last few weeks, despite regular updates Firefox constantly crashes, freezes, or works very slowly compared to my previous experience. What to do? Thanks David … (читать ещё)

In the last few weeks, despite regular updates Firefox constantly crashes, freezes, or works very slowly compared to my previous experience.

What to do?

Thanks

David

Задан exasperatedagain 1 год назад

Последний ответ от Paul 1 год назад

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Firefox on Samsung flow on HP PC screen

Firefox for Android is non-responsive on my Samsung flow HP PC screen. Please advise. All other browsers are responsive. Love Firefox thou, but can't use it on my PC (… (читать ещё)

Firefox for Android is non-responsive on my Samsung flow HP PC screen. Please advise. All other browsers are responsive. Love Firefox thou, but can't use it on my PC (Samsung flow screen on the HP PC.)

Задан Spanish Eyes 8 месяцев назад

Последний ответ от Paul 5 месяцев назад

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Constant crashes on iPhone 12 on iOS 16

I am regularly getting crashes on Firefox When browsing using my iPhone 12 mini running on iOS 16. As soon as there is any sort of ‘heavier’ task, such as loading a PDF o… (читать ещё)

I am regularly getting crashes on Firefox When browsing using my iPhone 12 mini running on iOS 16. As soon as there is any sort of ‘heavier’ task, such as loading a PDF or browsing an online news site with loads of ads, the whole browser just freezes up and I can’t do anything unless I force close the browser via the multitasker.

It is happening multiple times per day.

What information can I provide to you to help troubleshoot this issue?

Задан Bex 1 год назад

Последний ответ от Paul 1 год назад

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Firefox freeze and crash

When reading the site https://hellasjournal.com after a while Firefox freezes and crashes. It's not a site problem because with Chrome works fine. … (читать ещё)

When reading the site https://hellasjournal.com after a while Firefox freezes and crashes. It's not a site problem because with Chrome works fine.

Задан c.i.christodoulou2 1 год назад

Последний ответ от Paul 1 год назад

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Firefox on Motorola really laggy

Frequently crashes without warning, pages lag constantly where scrolling down is impossible, even after the page is refreshed. Creates way too many new tabs (like 50 a da… (читать ещё)

Frequently crashes without warning, pages lag constantly where scrolling down is impossible, even after the page is refreshed. Creates way too many new tabs (like 50 a day) and ads mess up the design of the webpage.

Задан tm5281520 8 месяцев назад

Последний ответ от Paul 8 месяцев назад

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The Guardian website and apparent memory blowout

The issue where Firefox on Android does apparent background restarts is still occurring in the most recent release builds. This was first discussed in the now archived t… (читать ещё)

The issue where Firefox on Android does apparent background restarts is still occurring in the most recent release builds.

This was first discussed in the now archived topic https://support.mozilla.org/en-US/questions/1379604

It is 100% reproducible. Steps:

1. Go to https://www.theguardian.com/uk 2. Open in background tab one or two internal links to stories in that website 3. Firefox is hang for e.g. 40s then reloads from scratch all open tabs including to other sites 4. The device will behave as if it was recently restarted with all other apps doing UI refresh activity when you next access them

The repro steps are truly simple.

Should we raise this as an iss with the website instead? e.g. Chrome does not and never has had a problem like this on that website.

Cheers,


108.2.0 (Build #2015925643), 78718ba91+ AC: 108.2.0, 9174b4e74f GV: 108.0.2-20230104165113 AS: 95.0.1

Задан mrjames 1 год назад

Последний ответ от mrjames 1 год назад