Форум поддержки Все продукты

After resetting my PC, I reinstalled Mozilla Firefox, but encountered an issue with it. Despite being unsure of the cause, if this problem occurs for a third time, I'm considering discontinuing the use of Firefox and advising others against it. I've lost my bookmarks multiple times, which is concerning. Although I initially attempted to recover my account using my email, I couldn't recall my password. Consequently, I utilized Mozilla's account recovery key. However, even after this process, my bookmarks, which were saved in the toolbar Come back but shortcut labeled "ROW" Bookmarks are not come back. I'm seeking assistance to retrieve them or clarity regarding Mozilla's responsibility in this matter. While apologies are not necessary, I am focused on restoring my bookmarks or exploring options for compensation for the loss incurred.

How to reach a site used in the past (whether typed URL or used saved Bookmark!) ---but now Firefox won't let me access now, please?! I have some sites for decorating my online gaming site. Your settings warn me that the site isn't ---https://. --- which I realize, and FIREFOX stops me from going to the site. How do I temporarily use a site, then restore the security? I appreciate how FIREFOX keeps us safe! TY!

Hello,

After the recent update, I have lost all of my saved bookmarks and links. These were for work, and I am unable to do anything without them. Can someone please help me get everything back. Thank-you.

Sometimes the bookmark bar will just be completely empty (see screenshot). Clicking on the bar does nothing, they're not invisible they're actually gone. The bookmarks are still saved on my account, so right-clicking and removing and re-adding the bookmark bar restores them as they were. But I'm having to do this like 2-3 times a day and it's getting really annoying.

I've tried restarted the application and that didn't help. Firefox version: 124.0.2 (64-bit)

Hi, In the version of Firefox that I had on my previous computer, there was a panel to the left, which showed all the different web-sites that I visited frequently, and which I therefore could store in the column on that panel so that they were immediately accessible. I cannot find this feature in the version that I have now, but only a rather complicated way of storing bookmarks that I can then only find my way to after several clicks through some menus. Is there any way I can have it the 'old' way? Kind regards Ole

I start Firefox from a batch file (Win7) on the first boot of the day. Manually I choose my "NEWS" bookmarks folder, then slide down to "Open all in tabs". (attached image) (Then I go pour a coffee while the news article tabs open and load data!)

Please and thank you, is there a way to specify this action from the command line? And if so, what is it?

I believe that I could use such a mechanism in other ways, such as opening all tabs in my "Forums" folder of bookmarks, or on Mondays, opening all tabs in my "Weekly" bookmarks folder.

Thank You, Chris

hard drive went on desktop, downloaded firefox on new desktop same windows 10. sign in shows non of my original home page with bookmarks , no passwords, no history etc. Acts like a new account?

My iMAC desktop computer crashed yesterday and ultimately I ended up having to go into recovery mode, erase the hard drive to reinstall the OS and then restore the applications and files from TimeMachine using Migration Assistant. All of that worked fine, but Firefox was still hanging up, so I deleted it and downloaded the most recent version. That of course wiped out all of my bookmarks. I used Time Machine to restore the "bookmarksbackup" folder as shown in the image below. That did not help, at least in terms of restoring my bookmarks to Firefox. I noticed that a second profile had been created, so I copied the same list of files to the bookmarksbackup folder under that profile. Still no help. It occurred to me that perhaps there is another place where the current active bookmark file should live, but if that is the case, I can't figure out where that might be. I'm quite stuck and really need access to my bookmarks. Any suggestions are greatly appreciated!

PS: I've since run a thorough virus scan using Microsoft Defender and checked disk integrity using DiskUtility.

The Bookmarks Gadget (under Add Gadgets) appears to have been hijacked. I have dozens of bookmarks and now every single one of them redirects me to https://12jav.net/. I tried clearing all browsing data, logging out/in, and reinstalling the gadget. It seems to have happened after installing the latest version of Firefox, and reverting to an earlier version did not help either. Can you please look into this? Thank you.

I have exhausted most Mozilla/Firefox instructions on the web as to 'How I delete all bookmarks at once'. The word 'Library' does not appear in the drop-down menu.

In anticipation of your help, many thanks. Anthony.

Hello, I use the Manage Bookmarks / Library function a lot. However, it drives me crazy that the library always opens at the folder: Other Bookmarks/BSP2 trash folder . . . DO NOT REMOVE! I then have to navigate up to find the folder I need. This gets really tedious after a while.

Is there a way to get the library to open at another folder, preferably the most recent folder?

Thanks!

[With ~Ff 123?8 and now 124 installed on iOS 17.3 platform updated a couple weeks ago from iOS 15.+ on my iPhone XR]

  For couple weeks , following any external link/reference, such as all 'unsubscribe' links from Apple Mail messages, Firefox opens but homepage rather than to the link/url argument (and url field shows blank, not display the extrrnal link's url address in url input box.
  Support history shows an identical problem in Ff ~117 reported (Aug '23, I think)   (if the condition of Firefox not currently running is same, which I haven't yet been able to determine) and apparently resolved then ( 2 replies, but thread is not visible because FF Support has it recorded as "Archived").

I suddenly and unaccountably lost access to my bookmarks and their contents. Where I used to have two "stars" at the address banner, the left one to bookmark sites, and the right to access bookmark folders and their contents, I now only have one star which bookmarks new sites. I can still see my folders, but cannot access them and cannot tell if they have any contents. I have used Firefox for many years with no problem. I'm stumped and frustrated. Any help will be greatly appreciated. Thanks.

Yesterday I clicked the download button "Download the latest version of Firefox", and restarted my laptop. After this my bookmarks disappeared and my only method to retrieve them was to restore my system back to an earlier time period. Now, I'm offered that same download but NO THANK YOU until I know I'll still have my data.