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Every time I install Firefox and try to synchronise data it says open the hamburger menu and tap synchronise and save data. I have never found the synchronise and save data setting. It is not apparently visible when you touch the hamburger menu. So where is it hiding? I've never been able to find it?

Synced my new computer, received bookmark toolbar and 10 year old bookmarks from when i switched from interent explorer, but all my more recent bookmarks and bookmark folders are still missing on the new computer. Also didn't seem to transfer passwords and autofill info.

Hello,

I never received a confirmation code to sync with my other computer. I've tried to followed all the instruction per request, still no avi.

I've followed below instruciton from your team:

   Search your inbox for emails from accounts@firefox.com with the subject line "Confirm your account". Be sure to also check Spam/Junk folders.
   Add accounts@firefox.com to your whitelist/address book. After that you, will need to trigger another confirmation email by trying to sign into your account again.
   Check that you’re using the correct email address. Very often the email you’re trying to sign in with is not the email the account was created with.
   If you're using an email application to check your inbox, try using your email provider's website instead, or vice-versa.
   Disable any VPN or special DNS configuration when attempting to sign into your account

The subject is "Effective Communication" or "Troubleshooting," specifically highlighting the importance of being descriptive when reporting issues or problems, such as with video playback on YouTube.

I used sync to load bookmarks and passwords on my iPad from my Mac Firefox installation. I then turned off sync on both devices, but the iPad keeps notifying me that it has connected to sync. I logged into my Mozilla account on both the Mac and the iPad, went to connected services, and clicked sign out next to the device name. This just loops me back to an account signin page, and when I work my way back to connected services it still show the device as connected. Also, the connection is showing “Firefox 137, macOS 10.15” for a Mac Mini running Sequoia. There have been other problems with switching to Firefox on my iPhone and iPad, too, with bookmarks (destinations for bookmarks don’t match up, so they are hard to access), and with passwords (on an iPad running iPadOS 17, I needed to shut off use of Apple passwords and use Firefox saved passwords but could find no way to do it). I know that Apple has restricted Mozilla’s ability to program Firefox for iOS, but I’m wondering if it’s wise to offer a version so crippled—compared to versions for not only macOS, Linux, and (I assume)Windows—that many of Firefox’s good features are compromised.

Hello,

There's a way to recover a pack of history that I left open, but I've put another station open together and closed the old one first, and now I've lost a lot of tabs that were open. I don't know if Mozilla has that function, but that will be great. Something like that saves me a lot of times in Chrome, but I want here. Mozilla is better

Hi, all!

I bought a second MacBook. I am clearly logged in to Firefox on both laptops and my iPhone. I can share tabs between all three. I can access history between all three. However, Bookmarks on MacBook #2 are not updating with what I add to MB #1 or my phone. MacBook #2 is my business laptop, and the more important of the two. When I first got it, Bookmarks synced, but somehow stopped.

AND! Mozilla's instructions to pair/sync are inaccurate. There is no "Sync and save data" to tap on in iOS, and no matter where I look in iOS Firefox Settings, I see no way to scan the QR code. None of the Help pages I've seen have different or better info.

Thanks for your time and suggestions. John

WHAT IS THE POINT IN HAVING RECOVERY KEY IF IT DOES NOT WORK? AND NO I DID NOT ENTER IT IN CORRECTLY BECAUSE i COPIED AND PASTED IT FROM THE ORIGINAL. iS THERE REAL NO WAY TO GET ALL MY BOOKMARKS BACK?