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When I click on a mailto: link on websites, it defaults to an old email address that I am phasing out. So every time I click on a mailto: link, TB opens a new email using the old email address, and I need to remember to click on the list of my email accounts and select a different one.

How can I change the email address that is the default?

Thanks in advance! Clint

Originally downloaded and installed Thunderbird 140.3.1, created an Outlook account, but no folder other than an Inbox. Uninstalled Thunderbird, downloaded and installed Thunderbird 140.3.0, same issue, no folders other than an Inbox. Both configured using incoming server imap-mail.outlook.com, outgoing server smtp-mail.outlook.com. Windows 10, Outlook works okay as stand alone.

I can get as far as add email and password, when I click continue I can't get any further, just get a round swirly blue circle for ever.

I saw an answer that said don't add the password at this stage, but if I don't add the password the continue button is not available

How do I install an email address that has been deleted and also can't remember the password for that email address. My other email address is rdherman@comcast.net for you to answer please.

I using TB 128.6 on a Macbook running Sequoia 15.1.1. Occasionally, I also use an Iphone to compose emails. When I compose an email on my Iphone, it saves it in one of the Drafts folders. When I compose an email on my Macbook, it saves it in the other Drafts folder. I am using a gmail account. Is there a way to change this so they both save to a single Drafts folder?

See screenshot attached for picture of the two folders.

Thanks for your help.

Hello,

I’m encountering an issue after migrating my domain and professional email service.

My address was originally hosted by Cabanova and configured in Thunderbird. I recently transferred the domain and email hosting to OVH, which caused the old mail server configuration to stop working.

Here’s the current situation:

The account in Thunderbird is still using a POP server (ssl0.ovh.net – port 995), while OVH uses IMAP (port 993).

I cannot change the server type from POP to IMAP within the existing account settings.

When I try to add a new account, Thunderbird completely freezes after I click “Continue” and never gives me access to “Manual Configuration.”

I also cannot delete the existing account because it contains all my previous local emails that I need to keep.

At the moment, I’m able to send emails from this account via OVH, but I don’t receive any incoming messages.

What I’d like to do is simply update the server configuration to OVH’s IMAP settings, without losing my existing local messages or recreating the entire profile.

Could you please let me know if there’s a way to:

Force an existing POP account to switch to IMAP,

Or safely recreate the account as IMAP without losing local data and without Thunderbird freezing during setup?

Thank you in advance for your assistance,

I'm running Thunderbird 140.1.0esr 64-bit on Windows 11, all up to date. I've tried several times to add a new account to receive email to the webmaster for my website. The email address is set up with my web host. I want to add the account so that I can test but the process hangs.

From the main page I choose Tools > Account Settings > New Account > Mail Account then provide the required full name and email address then click Continue. I get what appears to be a screen indicating that processing is taking place (the rotating circle) but it never concludes.

I used Webmaster as the user name and webmaster@mydomainname.com.

Can anyone suggest what I might do to fix this?

Running Chrome and Windows 11 with Thunderbird 128.7 0esr (32-bit) through Gmail.

Following a restart of PC, only primary Thunderbird gmail address functions. Secondary account is still in email account structure; however, there are no emails remaining (many were there prior to this restart), and I cannot send or receive from this account through Thunderbird. Account is still active in gmail.

Account settings in Thunderbird are same for both email addresses. Both addresses were established and have been used for more than 5 years.

Unsure if relevant, but after beginning to use OneDrive approximately one month ago, computer has been restarting without being requested, and have difficulties awakening the computer from sleep mode, sometimes necessitating having to force a restart with the power switch.

Any help would be appreciated. Thank you!

Why does a folder for my "flagship@..." account appear in two places? (See image.) The upper one is a "real" folder in that it contains messages. The one low in the folder list just contains a bunch of links to TB features--no messages.

I cannot understand why the lower "folder" is present for that one account, while the same is not true for my other email accounts. The only difference I can think of, is that the "flagship@..." account is POP3 while the others all have IMAP access.

Ideas?

Hi, I use TB for quite a while on my pc. Tried to use TB 4 A. I used the import function. Got 3 accts. Scanned the QR code and it seemed to import all of them. But then I noticed the Gmail POP acct was not showing any entries. I got confused, so I uninstalled and then Only imported the Gmail account. Nothing was there in any folder.

Is there a problem with POP? The documentation says no.

Thanks, Sam

I somehow have two account names, one name is gmail(IMAP), the other just gmail. Messages appear duplicated in each folder but deleting from one does not delete from the other. The gmail(IMAP) is currently the default Identity. Can I just delete one and if so which one should I delete? Thanks for the help

with some changes with a default search for passkeys, I am no longer able to use thunderbird mail as is, as after spending three hours today, I was unable to add a 2nd account that has been accessed via gmail for a long time. I am wondering what other email problems other than thunderbird might have similar features,. as thunderbird has been rendered unusable by new code/passord, passkey requirements. I was looking at spark, but their interface is not as helpful. Thoughts! RIP Thunderbird mail, a long time friends, but time to move on, alas

I have a new laptop "YOGA" with W11. Now I want to add an extra e-mail address. I am in Sweden and now I want to add my Spanish e-mail. It is a " @telefonica.net" address. I only want it to receive mail, to send mail I use my ordinary swedish mail. When I put in the "@telefonica.net" Thunderbird will not respond it says "use only letters and figures etc"

How can I fix this?

This article describes the issue but there is no resolution that works in all cases https://support.mozilla.org/en-US/questions/1323864

In my situation I have a work account that uses gmail as the mail server. every time I open TB I get this message popping up.

I have disabled all fetching of email and notifications of incoming mail and deleted related passwords.

Is there any way to fully disable an account without deleting it?

Hello,

I am in the process of linking my mail account via Thunderbird on my computer. However, I can no longer see my normal folder structure. However, if I link my account via my Android phone using the Thunderbird app, I have the option of selecting so-called special folders (see attachment screenshot 1). If I then select INBOX, my usual folder structure can be accessed again in the linked mail account on my phone (screenshot 2). Why don't I have this option in Thunderbird on my computer? Perhaps I thought I was using an outdated version of Thunderbird on my computer, but I cannot see the version number and cannot check whether I can update Thunderbird or not.

Best regards, Dr. Jan-Christian Raabe

1.Recently, while trying to modify my account settings, I found that the “Add Account” function in the upper-right corner gets stuck on the loading spinner after submitting the information. It never finishes or stops, and unlike the first time I set it up, there’s no option to manually add an account anymore. （近期因帳戶設定須修正，發現右上的「新增帳戶」功能在輸入完資料後送出，會一直卡在轉圈圈畫面，也無法終止，也不像第一次那樣有手動新增的選項。）

2.Even after uninstalling and reinstalling the program, all previous data still remained. Fortunately, after checking with ChatGPT, I learned that I had to manually clear the files under the “APPDATA” directory to completely remove them. （移除重裝後，原先資料仍然存在。好在詢問 ChatGPT 後才知道必須手動清除 APPDATA 資料夾下的內容，才能徹底移除。）

— Translated by ChatGPT

On my laptop, I was easily able to add a second email account, same domain. When I now try on my new desktop, I click add account, it goes to the accounbt hub with the details, and sit spinning a wheel forever.

The second account is known to Thunderbirt/Mozilla, and has been used for a few years.

The domain is with IONOs, same as the first account.

What process should I be using and why is this not working?