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When I open Thunderbird (Mozilla), my files are not current. In other words, the most recent emails, probably since the last time I used Thunderbird, in my file folders are missing. I have tried changing the server settings but I think they are correct. Please be patient with me, I am unfamiliar with all the terminology, etc. Also, when I first enter Thunderbird, it does not recognize my password. A window opens with the message "Login to server imap.postoffice.net with username john.fn@usa.net failed." That message also appears when I click on Get Messages. Thanks for any help.

This is a continuation of a problem I reported earlier... https://support.mozilla.org/en-US/questions/1442170

Updating to version 115.9 did not solve the problem. Today I updated to 115.10.1 and the problem persists. Thunderbird is also recommending that I update to version 116, but I don't even see that listed on the Mozilla web page for the change logs.

Thunderbird 115.10.1, Mac OS 10.13.6, iMac 20-in Early 2008 model.

I can open Thunderbird and check mail in multiple accounts. If I close the Thunderbird window (but leave the app running), CPU usage will eventually jump up to more than 100%. It does not happen right away, but could take 10 minutes or so. Currently it is at 115% processor usage. If I open the Thunderbird window again, the processor usage drops to under 8%, then drops again to below 0.4%.

HI, I have TBird 102.15.1 64Bit installed on several different PCs and laptops. On my main Laptop I checked the Roaming\Thunderbird folder properties and found the following: Size on Disk: 35.8 GB Contains 253,172 files and 1,533 Folders. Is their anyway I can reduce the size? My TBird seems to be running slowly and occasionally stalls. I do not want to switch back to Outlook client program, I am not a Microsoft supporter. I do know I could move mail to local folders but would that mean I could only access them from one machine? Thanks.

Hello, This has been an ongoing issue for me for many years. Whenever I receive e-mails from 2 friends who use AOL as their client, all the embedded meme and/or image files are converted into attachments, and what appears in the content text area is empty boxes. For example, I could get an e-mail about a photography opportunity with some typical photos of the scenery, etc. along with plenty of text paragraphs describing the specifics of this event. All the images will be as attachments. Now, it's there's only one or two such images, it's not too much of an annoyance, but many times there's multiple images, so now at the bottom, you have to scroll through each one, trying to fit it into where it belongs.

IF others send me similar documents who use other clients, Gmail,

etal., the image files are intact where they belong. Can you ascertain whether this is a Gmail/Thunderbird problem or does it originate with the AOL senders? Thank you.

I recently got a new computer, Apple iMac. I'm trying to transfer all my bookmarks I have on my older HP computer to the newer computer Apple. I downloaded the Firefox browser to the iMac. I see where there is a link to transfer bookmarks when I loaded the browser. But, when I click on the link, nothing really happens? There is no transfer of my bookmarks for my old computer to the newer computer. My OS with my older HP was Windows 7. My OS with my acquired Apple is Monterey. Can someone be of help with transferring bookmarks from one computer to another? I have many bookmarks so it would be very helpful to be able to make that transfer. Thank you.

Here's what I've done to try to resolve my issue: - Looked up this help article on support.mozilla.org - My precise problem matches "IMAP/POP3 work, but SMTP does not work" and it's for a personal account so I go visit this article on the hellish ever-changing landscape that is The Microsoft Knowledgebase - All of the server connection settings (address, port, TLS flavor) match - ... but Microsoft wants me to use either "Modern Auth / OAuth2" (other methods are being depreciated), neither of which seem to be available in Thunderbird. - This seems strange since the account itself is using Oauth for the IMAP connection. Why isn't it an option for SMTP? - I try to work around it by creating a new app password on my Microsoft account... - I still get an error telling me to enter a new password (with the checkbox to save in password manager)

Hi, Thunderbirders -

Regarding the recent HostGator foreign-based DOS attack problem that resulted in having all my messages prior to 10/04/2024 wiped from my host account, I was able to download the entire Thunderbird folder, containing all these previous messages, from my office PC which was not online at the time of the incident, and which I have deliberately kept offline since:

C:\Users\User\Appdata\Roaming\THUNDERBIRD

Now I need the procedure to locate the older messages wherever they are stored in this folder and successfully download them (from 2017, so may have to do this in batches) into the current version running on my laptop, before I again attempt to login to Thunderbird from the office PC. Any step-by-step instructions would be greatly appreciated, and thanks again for all your suggestions so far.

FYI, the app itself is not infected with any virus - the messages were erased as part of the HostGator reinstall process, not a ransomware attack.

- Arthur

When I opened Thunderbird today, I was greeted by a giant red message warning, "This is an unsupported version of Thunderbird!! Thunderbird monthly releases are not considered stable for general use." By following a provided link to the "latest stable version of Thunderbird," I found that was version 128.3.0esr.

I did not request an update. I did have Settings> General> Updates set to "Automatically install updates", so I suppose that is how I got this version. But how was I pushed to an unsupported version? Do I need to turn off automatic installs to be protected from this in the future?

How do I see the rest of this notification? Nothing happens when I click on it. It happened after I tried to copy some emails from one account to another. MacOS High Sierra, Thunderbird 115.15.0 (64-bit).

I have an account on a website I visit near-daily. Despite having both cookies for this website persist and the password supposedly saved, the last three times I've visited the website I've been logged out and the password is nowhere to be found. Having to switch between my password manager and browser is annoying beyond description.

(That's actually not true. I have quite a few choice descriptors for this program, but have chosen to omit them)

I am still waiting for help regarding the fact that Thunderbird is not downloading emails and hasn't done since 17th September. I have tried all the suggestions offered on forums and other online sites to no avail. I don't understand why no-one has bothered to help and I certainly don't understand why this happened at all. I went into hospital for 4 days and when I came back home, Thunderbird had stopped working and will not download any emails. I have 128.3.1esr (64-bit) and I use Windows 11. Account settings are fine Server settings have not changed Cache has been cleared

Can someone PLEASE help... Thank you

Jenny

As the subject states: Since installing Thunderbird - 128.3.1esr (64-bit) - the app constantly crashes when running but not actively in use on Win11 Pro 23H222631.4317. Crashes do NOT appear to happen when using the app, tho it has crashed when removing duplicates from "local folders" top level, or conduction a "compress". Quite a few of my crash reports have been submitted.

Any ideas as to why?

I already tried putting Thunderbird as a shortcut into the C:\Users\<myAccountName>\AppData\Roaming\Microsoft\Windows\SendTo (aka. shell:SendTo) folder. But when I use the "Sent to" menu and select Thunderbird, the file to be attached just gets openned by Windows as if I had double-clicked on it. Thunderbird does not even open a new message.

I also tried changing the call of the Thunderbird shortcut in the SendTo folder to: "C:\Program Files\Mozilla Thunderbird\thunderbird.exe" -compose attachment= At least, then Thunderbird opens a new message. But it just writes the path\filename of the file to attach into the attachment section. When I then try to send the message, Thunderbird says it cannot access it under this path.

How are you doing this? Thanks!

Hi everyone! Help me to solve the issue to get rid of these two folders in sidebar and drop-down menu. Is there any kind of tweaks css? I use Firefox 130.0 version. Look at the screenshot https://postimg.cc/vx5PCK0q

This link https://support.mozilla.org/questions/1389957 helped me but not for all cases.

I have difficulty with a number of sites when trying to login. An example - yesterday I was unable to login to my account on STARZ immediately after changing my password. I switched to Chrome and I was able to complete the process. On STARZ it just acted like I had not entered my username and password. On vistana.com, when I initially put in the URL, I see a message box flash, then I get a blank window. Again, it works fine with Chrome.

Ideas? Ways to track what is going on? Any ideas appreciated! I would like to continue using Firefox, but it is very frustrating to have these login issues.

TIA, Ken

Apparently there's a new PDF feature that shows up on the right in a sub-window whenever I try to view a PDF. "Now you can highlight your PDFs!" it screams. Unfortunately I can't use it nor can I get rid of all the "real estate" that it takes up. I'm using a fully-updated FF browser on an ASUS E410 with Win11 H23. I've tried every possible option to change the FF magnification or my screen size. NOTHING WORKS. Before this thing intruded my space for viewing PDFs or changing PDF forms, everything was fine. Now I am forced to find another solution See attached.

With my previous FF installation, it would remember both the width and the last selection in the sidebar after closing and re-opening FF.

I just formatted and reinstalled windows and now FF simply would not remember the last sidebar condition.

I'm using Windows 10 22H2 and FF 130 64-bit.

I recently updated FF to 128.3.0 ESR and have found that FF no longer appends the suffix to the url I tupe in the url bar. For instance, to go to yahoo.com all I had to do was type yahoo in the url bar and hit enter and FF would automatically add the .com and navigate to the site. This function has ceased to work since the latest update. Any suggestions would be appreciated. Thanks

I have an Outlook account and it's arif_dulger10@hotmail.com and I added this one to Thunderbird without a problem but I also have a Gmail account and it's arif_dulger10@hotmail.com yes this is a Gmail account and I'm having problem while trying to add it to Thunderbird. How do I add this Gmail account to Thunderbird?

I'm using thunderbird 115.10.1 on Ubuntu Linux. I've set up a second calendar and associated it with an email account hosted by Polaris Mail. That email address has worked fine within thunderbird for everything else for a long time, but I only recently associated it with a calendar. When I get a meeting invite, for example from a gmail user, and accept that invite, selecting "send a response now", no message ever arrives at the email of the inviter and no email ends up in any of my folders (drafts or sent). It is like nothing happens. The event *is* accepted and added to the calendar, but no respose is created or sent. I have another email account and calendar and meeting acceptances and responses seem to work fine.

I've looked at all the settings I can find and they seem appropriate and analogous to those with the working email/calendar. The correct email address appears in the calendar properties opened by right-clicking on the Calendar and selecting properties.

Any help? Thanks.