• Решено

Account headers scrambled, inbox emails invisible

Hi I am running Thunderbird on WIndows 10. I have eight different email accounts, but only one profile. This morning on startup, all accounts and folders were gone and … (читать ещё)

Hi

I am running Thunderbird on WIndows 10. I have eight different email accounts, but only one profile.

This morning on startup, all accounts and folders were gone and the "open your account" tab was open.

After several hours of frantic searching on the net, I took the most recent profile "prefs-9" and used it to overwrite "prefs.js" This brought back all my local folders and saved emails.

However, the email accounts used to be Wotsit@gmail followed by Inbox, Sent, Draft etc. Now the first account name has been moved, leaving behind its old Inbox, Sent etc with the correct email count but nothing at all in the right hand pane. The account header has re-appeared amongst other account headers but with nothing in the Inbox, Sent etc.

What I need to do is make all the emails visible in the "headerless" section, and return the correct header above them.

Here is what it sort of looks like -

Inbox (3) 2100 Sent 998 Drafts

Then further down after other accounts - Wotsit@gmail.com Inbox Sent Drafts

How can I move the Wotsit header back to where it should be?

I really appreciate the help you folks offer, and the time you put in helping us mere mortals!

Задан jfdi 3 дня назад

Дан ответ jfdi 26 минут назад

  • Решено

Homescreen bug - blank survey

A blank survey pops up in my homepage each time I open Firefox, I haven't filled it yet since I don't know what it entails and what it is about. There is no option to clo… (читать ещё)

A blank survey pops up in my homepage each time I open Firefox, I haven't filled it yet since I don't know what it entails and what it is about. There is no option to close it either, and it seems bugged as it isn't going away even after updating the version of Firefox, it is still present on 125.0.2 version. Kindly assist regarding the same. I have attached a picture of the same herewith.

Задан johnghosting 1 день назад

Дан ответ jscher2000 - Support Volunteer 1 день назад

  • Решено

Extension appears to be corrupt

Hi, There many extensions such as: https://addons.mozilla.org/en-US/firefox/addon/search-on-imdb-context-menu/ that say when trying to install: Installation aborted be… (читать ещё)

Hi,

There many extensions such as:

https://addons.mozilla.org/en-US/firefox/addon/search-on-imdb-context-menu/ that say when trying to install:

Installation aborted because the add-on appears to be corrupt.

I am using Firefox Developper Edition, with extensions.langpacks.signatures.required set to false.

This addon, after download, installs fine as a temporary addon.

How can I install it permanently?

Thanks.

Задан Bob4K 2 дня назад

Дан ответ TyDraniu 2 дня назад

  • Решено

Mozilla Thunderbird Archive Folder recover from BAK file

Hi 😊 I’m trying to resolve my sisters’ issue with Thunderbird, and I know nothing about Thunderbird. When I open Thunderbird, I have an issue in that the Archive folder i… (читать ещё)

Hi 😊 I’m trying to resolve my sisters’ issue with Thunderbird, and I know nothing about Thunderbird. When I open Thunderbird, I have an issue in that the Archive folder is there but no content is shown

Yet if I go to where the files are they seem to be there. They were working but I accidentally deleted the folder and out of the trash folder as well. If I go into “C:\Users\Sue\AppData\Roaming\Thunderbird\Archives.sbd” where the emails and folders are, they seem to be there but not showing in Thunderbird when I click on any folder in Archive and are appear top be very small, i.e. empty.

I have screen shots if you require but thought not appropriate at this stage.

Задан ian220 2 дня назад

Дан ответ ian220 3 часа назад

  • Закрыто

yellow blocking at the bottom of emails and drafts

why am i getting blocking yellow bar at the bottom of some emails and drafts. I want to know how to remove them and do not wan encryption either please help. i w… (читать ещё)

why am i getting blocking yellow bar at the bottom of some emails and drafts. I want to know how to remove them and do not wan encryption either please help. i want the yellow bars at the bottom of the page removed thank you

Задан Mary 13 часов назад

Последний ответ от Matt 6 часов назад

  • Решено

After adding "Received" as a new Header in Search, any searches on the Received header find no emails, even though there are numerous emails that match that data.

I initially searched this forum for "Search Received" but got over 300 items. I tried refining the search but couldn't find any issues that matched this. Before adding … (читать ещё)

I initially searched this forum for "Search Received" but got over 300 items. I tried refining the search but couldn't find any issues that matched this.

Before adding the Received Header I had found another article on here that said it was OK to add a search header using the Customize option. Is the Receive field a valid search criterion? If so, why isn't the search finding emails that match that criterion?

Задан Tom Gordon 1 месяц назад

Дан ответ Matt 1 месяц назад

  • Решено

Firefox Translation - Turn off

Hi. How come there is no option to turn off "Firefox Translation"? I speak three languages and every time I visit foreign web site, Firefox suggest translation to me. It… (читать ещё)

Hi.

How come there is no option to turn off "Firefox Translation"? I speak three languages and every time I visit foreign web site, Firefox suggest translation to me. It's annoying.

Задан beyondlightless 14 часов назад

Дан ответ cor-el 11 часов назад

  • Решено

Spell Check (GB) highlighting false positives

I have language set to English (GB) but am being constantly annoyed with words like "colour" being underlined as badly spelt. Why aren't you using an English (GB) diction… (читать ещё)

I have language set to English (GB) but am being constantly annoyed with words like "colour" being underlined as badly spelt. Why aren't you using an English (GB) dictionary?

Задан adampembs 19 часов назад

Дан ответ zeroknight 18 часов назад

  • Решено

Thin white border left when fit screen

Hi, i just got a new laptop (Asus Zephryus G16, 2560 x 1600 screen) and after installing Firefox there is a thin white border to the left of the screen when running in fi… (читать ещё)

Hi, i just got a new laptop (Asus Zephryus G16, 2560 x 1600 screen) and after installing Firefox there is a thin white border to the left of the screen when running in fit screen. This problem is not present when in a windowed mode or in F11 full screen.

I tried updating the Intel Arc drivers but this did not fix the problem. Changing to compatibility mode also did not fix te problem.

PS: in the uploaded screenshots it is quite dificult to see the white line(because the background is also white), but when the image is viewed in a new tab it is visible.

Thanks

Задан Daellhin 2 дня назад

Дан ответ Daellhin 12 часов назад

  • Решено

Add-on no longer on Toolbar

I'm using the OneTab add-on, Enabled. The icon no longer shows on the Toolbar, though it is on the Menu bar next to Firefox View. I ran Remove and then Added it again, … (читать ещё)

I'm using the OneTab add-on, Enabled. The icon no longer shows on the Toolbar, though it is on the Menu bar next to Firefox View.

I ran Remove and then Added it again, hoping the Toolbar Icon would reappear = no go, And I lost all URLs already saved, stupid me. To be clear, clicking the Icon on the Toolbar saves all open tabs.

Is there a fix via Preferences? Thanks. gw

Задан metaguy 1 неделю назад

Дан ответ zeroknight 22 часа назад

  • Решено

Caps lock problem

I am having a very frustrating problem that is driving me huts. Just the other day I was commenting in a text box like this one and I hit caps lock on my keyboard and a … (читать ещё)

I am having a very frustrating problem that is driving me huts.

Just the other day I was commenting in a text box like this one and I hit caps lock on my keyboard and a little grey box I had never seen before appeared with a locked lock. Then when I hit caps locks again on my keyboard an unlocked locked appeared in the little grey box. But it stays in cap locks and no matter what I do it won't go back to lower case. And when I say nothing shuts it off I mean its doing that on every site I try to comment on. Shutting down the browser does not help. And the only way I can get caps lock off is to actually shut down my whole computer and basically start all over.

You community volunteers are the best and quickest help I can get so I went straight to you for help.

Задан Homers24 18 часов назад

Дан ответ Paul 18 часов назад

  • Решено

Forwarding emails

If I Forward and email with a list of cc: addresses, will the Forwarded emails be sent to the cc: addresses also or do I need to enter a new list of cc: addresses? … (читать ещё)

If I Forward and email with a list of cc: addresses, will the Forwarded emails be sent to the cc: addresses also or do I need to enter a new list of cc: addresses?

Задан egand 16 часов назад

Дан ответ david 16 часов назад

  • Решено

Setting up Gmail or Yahoo mail, selected with OAuth2, but cannot see the authentication window pop up.

I am struggling with Gmail and Yahoo mail account in TB these few days. I hit almost the same errors from both. I generated app password for Yahoo mail, and put it in whe… (читать ещё)

I am struggling with Gmail and Yahoo mail account in TB these few days. I hit almost the same errors from both. I generated app password for Yahoo mail, and put it in when setting up new account. For connection security: SSL/TLS For authentication method: tried with Normal password, Encrypted password, and OAuth2 However, I am seeing the expected authentication window pop up when trying the OAuth2. For all three authentication method: errors are always the same --- unable to connect to your IMAP server. I've followed another instruction to change maximum number of server connections to cache into 1 or 10. Error messages were the same imap one. So, what should I do/try for next?

Задан Kin Zhang 6 дней назад

Дан ответ Kin Zhang 17 часов назад

  • Решено

Is there any way to pick which account is sending an email based on the current mailbox or the addressees?

I've recently switched from Apple Mail to Thunderbird, and I'm realizing that one of the convenient little features that Apple Mail had that is missing in Thunderbird is … (читать ещё)

I've recently switched from Apple Mail to Thunderbird, and I'm realizing that one of the convenient little features that Apple Mail had that is missing in Thunderbird is that it would intelligently select which email account you are sending an email from depending on the currently viewed mailbox or who you've addressed it to.

For example, let's say I have two email accounts: a personal Gmail address, and a work account with an address that looks something like myname@company.com, with the Gmail account being the default.

If I start writing an email from my Gmail inbox or am addressing it to people whose addresses are totally unrelated from my work account, I'd like it to use the Gmail account, which is what it does.

However, if I'm currently browsing one of the mailboxes for my work account, or I address a new email to one of my coworkers who also has an @company.com email address, I'd like it to automatically set the 'from' address of my new email to my work email.

Thunderbird already picks the correct account when I'm replying. I'm hoping that it can also do so when starting a new email.

Is there any way to do this?

Задан brian79 1 день назад

Дан ответ david 23 часа назад

  • Решено

Firefox Extremely Slow Loading of Pages that Load Quickly in Chrome

This has been happening to me with recent updates of Firefox, and I am very close to dumping a browser that I have used for years because of it. I go to load pages and it… (читать ещё)

This has been happening to me with recent updates of Firefox, and I am very close to dumping a browser that I have used for years because of it. I go to load pages and it just sits there and spins and spins. In the time I take to open another browser like Chrome and copy and paste the exact same links into Chrome, where the download of the web page is practically instant. I go back to Firefox and it is still spinning and it is just ridiculous. I have no clue what would be causing this. After it finally loads a page, it seems fine on subsequent loads of pages.

Задан pmruzicka 3 недели назад

Дан ответ cor-el 1 неделю назад

  • Решено

Feature request: option to prevent videos from shifting after scrolling

Many, many websites now have this behavior: at the top of an article or blog post is an embedded video. (Or sometimes, partway through.) Scrolling past the video causes… (читать ещё)

Many, many websites now have this behavior: at the top of an article or blog post is an embedded video. (Or sometimes, partway through.) Scrolling past the video causes it to jump to a sticky position in the lower right corner of the window. (See attached screenshot.) Also, even if various disable-autoplay boxes are ticked in my settings, the shifted video will always start playing.

Granted, most sites provide a little "X" to close the video. At worst, there is the pause option. But still, it's an annoyance to have to do this on soooo many sites, every time I visit to read something.

Key word there: read.

My point is: if I wanted to watch the video, I would have, when it was right there in front of me. Since I have scrolled past it, this ought to be an indication that I do not want to watch the video.

So, the request is some sort of option in Settings that would prevent this behavior. Enabling it would do nothing else to the page except prevent the behavior as described.

Thanks for listening!

Задан bjkeefe 1 день назад

Дан ответ Paul 1 день назад

  • Решено

Blocked on a site

I was playing on this free site called REPLAYPOKER, and it said I was blocked because of something called CLOUDFLAIR, can you tell me what this is please? It totally blo… (читать ещё)

I was playing on this free site called REPLAYPOKER, and it said I was blocked because of something called CLOUDFLAIR, can you tell me what this is please?

It totally blocked me and shut me out of the game

What should I do?

Is Cloudflair a virus? Should I go into the registry and remove it?

Задан Sarah Godbey 1 день назад

Дан ответ zeroknight 22 часа назад

  • Решено

Cannot watch streaming movies on Netflix in Firefox browser??

Every time I open Netflix in Firefox browser, to watch streaming movies, it won't show them but keeps taking me to a page asking me to log in again or pay for a Netflix a… (читать ещё)

Every time I open Netflix in Firefox browser, to watch streaming movies, it won't show them but keeps taking me to a page asking me to log in again or pay for a Netflix account. (attached) I already have a Netflix account and can watch streaming movies with no problems on other browsers, but not using Firefox, which is my Default browser.

Задан zlloyd2 5 месяцев назад

Дан ответ Marty McFly 5 месяцев назад

  • Решено

Thunderbird not sending Outlook emails

I get this Error message when I try to send emails from my outlook email address in Thunderbird. Basically asking me to enter a Password to login to office365 server … (читать ещё)

I get this Error message when I try to send emails from my outlook email address in Thunderbird. Basically asking me to enter a Password to login to office365 server ! My Password is correct, and has not been changed recently.

Any ideas please ?

Задан Bearpeje 4 дня назад

Дан ответ Bearpeje 1 день назад