• Решено

Unable to install any extensions.

When trying to install any extensions on either the Mozilla Addons website or directly via the Extension settings, it fails to do so. I've attached a screenshot of the M… (читать ещё)

When trying to install any extensions on either the Mozilla Addons website or directly via the Extension settings, it fails to do so.

I've attached a screenshot of the Mozilla Addons website when it fails to install the extension. On some other addons that I've attempted in the past, it just shows the throbber forever.

I have checked the Multiprocess Browser Console and it says that it fails to move the file because it's locked (NS_ERROR_FILE_IS_LOCKED). I have also attached a screenshot of that.

Задан Kate 1 месяц назад

Дан ответ Kate 4 недели назад

  • Решено

Calendars, Personal address book

Been using Outlook, but am having issues. Decided to try TBird. Got the email part set up (far as I can tell). Calendar and Address book are a different story. Calend… (читать ещё)

Been using Outlook, but am having issues. Decided to try TBird. Got the email part set up (far as I can tell). Calendar and Address book are a different story. Calendar: Using Google Calendar as primary calendar. Consists of an appointment, birthday, and holiday calendars. Created a new calendar and entered the URL for my Google Calendar. It showed up in TBird apparently OK. Created ANOTHER calendar and entered URL for Googles stock Holiday calendar. It also seemed to show up OK. Tried to do what I did with those calendars to add my Birthday Calendar, but Google uses data from Google Contacts to create that calendar. Can't figure how to add that data. HELP? Address book: Exported Google Contacts Data to a CSV file. Tried BOTH Outlook CSV and Google CSV exports. NEITHER produced a CSV file ANYWHERE Close to what TBird appeared to want, based on what showed up on the "fields" page that appeared after I chose the CSV filename. Moving data around in a spreadsheet is a Royal pain. Isn't there a Google Contacts CSV export file that more closely approximates the arrangement that TBird WANTS?

Задан PathMan 2 недели назад

Дан ответ sfhowes 2 недели назад

  • Решено

Firefox won't update

I keep getting notifications asking me to update firefox every couple of days. I download the update, it goes smoothly, the notification disappears, but it comes back in … (читать ещё)

I keep getting notifications asking me to update firefox every couple of days. I download the update, it goes smoothly, the notification disappears, but it comes back in a day or two. I also have my setting to supposedly do updates automatically, but that doesn't seem to be working. Please help!

Задан tabatarcaraz 1 неделю назад

Дан ответ cor-el 1 неделю назад

  • Решено

Missing Emails After Thunderbird Showed They Were Already Downloaded

115.05 when I started. I typically open Thunderbird about once a month, download my emails from a hosted website, do some clean up, write some emails, close Thunderbird,… (читать ещё)

115.05 when I started.

I typically open Thunderbird about once a month, download my emails from a hosted website, do some clean up, write some emails, close Thunderbird, and do the same about a month later.

Today I opened Thunderbird, saw that it was downloading around 400 emails in the lower left corner, and waited patiently, as per usual. When "done", however, none of them showed up in the main window. The latest email did not change, was still from around a month ago. When I ask Thunderbird to Get Messages it says there are no new emails to download.

I restarted Thunderbird several times, no change.

I then upgraded to 115.10, hoping this might fix the issue, but it has not.

Since restarting Thunderbird, 2 new emails have come in and are showing correctly, but none of the initial 400 emails "downloaded" today are showing anywhere.

I repaired the Inbox folder (right click > Properties > Repair Folder), no help. I renamed the "Inbox.msf" file and had Thunderbird rebuild it, no help. I renamed the "global-messages-db.sqlite" file and had Thunderbird rebuild it, no help. View Ignored Threads does not help. View > Threads > All is selected. Emails are not in the Trash folder, or any other folder.

All of the initial batch of 400 emails - and the emails I had previously opened - just disappeared.

Opening up the Inbox MBOX file directly, I can see that these 400 emails were never actually downloaded into this file. Not sure what happened.

Opening up my remote email host, I can see that those 400 emails are still there, to the exact point when I last closed Thunderbird.

Asking Thunderbird to download new messages does not download these remote emails.

How do I reset Thunderbird to start the process over and re-download these emails again? Part of TB seems to think it's already downloaded these emails, while another part of TB never actually did.

Does anyone have any idea what to do here?

Задан misc32 4 дня назад

Дан ответ misc32 4 дня назад

  • Решено

Setting Startpage as search engine

What's the best way to set up Startpage private search in Firefox? Should I manually change the settings or install the extension? Also, it seems like Firefox could impro… (читать ещё)

What's the best way to set up Startpage private search in Firefox? Should I manually change the settings or install the extension? Also, it seems like Firefox could improve the process for us.

Задан gregcane90 4 дня назад

Дан ответ jscher2000 - Support Volunteer 3 дня назад

  • Решено

cardbook addon to tb supernova and how do i now find my address books

I have downloaded the addon cardbook. Now, how do i find my old address books that existed prior to the addon? Please do not leave a single step out on how to migrate … (читать ещё)

I have downloaded the addon cardbook. Now, how do i find my old address books that existed prior to the addon? Please do not leave a single step out on how to migrate back or forward or what ever i have to do to get my old tb moved to the new cardbook tb supernova. Thank you.

Задан Bullish Bob Bagley 5 дней назад

Дан ответ Bullish Bob Bagley 1 день назад

  • Решено

default colors have somehow changed

I accidentally pressed a lot of keys on my keyboard and for some reason the default colors of Firefox have changed. I found out that by using Ctrl+Alt+D that I can switch… (читать ещё)

I accidentally pressed a lot of keys on my keyboard and for some reason the default colors of Firefox have changed. I found out that by using Ctrl+Alt+D that I can switch the colors back to normal or to the colors that now appear automatically, but this only works for one tab. If I open a new tab, it shows the weird colors (see images below). I tried looking up specific shortcuts for Firefox considering the shortcut mentioned before (Ctrl+Alt+D) only works on Firefox. But I can't find any shortcut tied to that combination. I'm unsure what to do and how to fix this.

I would appreciate it if someone could tell me how to fix this.

Задан link 1 месяц назад

Дан ответ zeroknight 1 месяц назад

  • Решено
  • Закрыто

English

Bulleted list itemI understand! You're asking how to use Mozilla Firefox or Safari. Here are some basic steps to get you started: Mozilla Firefox: 1. Download and in… (читать ещё)

  • Bulleted list itemI understand! You're asking how to use Mozilla Firefox or Safari. Here are some basic steps to get you started:

Mozilla Firefox:

1. Download and install Firefox from the official website. 2. Open Firefox and set your default search engine and homepage. 3. Use the address bar to enter URLs or search queries. 4. Explore the toolbar for bookmarks, history, and extensions. 5. Customize Firefox with themes, add-ons, and settings.

Safari:

1. Open Safari on your Apple device (it comes pre-installed). 2. Use the address bar to enter URLs or search queries. 3. Explore the toolbar for bookmarks, history, and sharing options. 4. Customize Safari with extensions, settings, and privacy features. 5. Use iCloud to sync bookmarks and history across devices.

If you have specific questions or need further assistance, feel free to ask!

Задан Hamza Hm 2 недели назад

Дан ответ Hamza Hm 2 недели назад

  • Решено

Error message when I try to access gmail.

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says: "We’re sorry, but your account is temporarily unava… (читать ещё)

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says:

"We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes. You can view the Google Workspace Status Dashboard for the current status of the service.

If the issue persists, please visit the Help Center »

Try Again Sign Out"

I keep trying, but to no avail. Gmail works with Chrome on my PC. How can I fix this?

Задан Cecilia Knoblauch 4 недели назад

Дан ответ zeroknight 4 недели назад

  • Решено

Firefox Translation - Turn off

Hi. How come there is no option to turn off "Firefox Translation"? I speak three languages and every time I visit foreign web site, Firefox suggest translation to me. It… (читать ещё)

Hi.

How come there is no option to turn off "Firefox Translation"? I speak three languages and every time I visit foreign web site, Firefox suggest translation to me. It's annoying.

Задан beyondlightless 2 недели назад

Дан ответ cor-el 2 недели назад

  • Закрыто

yellow blocking at the bottom of emails and drafts

why am i getting blocking yellow bar at the bottom of some emails and drafts. I want to know how to remove them and do not wan encryption either please help. i w… (читать ещё)

why am i getting blocking yellow bar at the bottom of some emails and drafts. I want to know how to remove them and do not wan encryption either please help. i want the yellow bars at the bottom of the page removed thank you

Задан Mary 2 недели назад

Последний ответ от Matt 2 недели назад

  • Решено

Extension appears to be corrupt

Hi, There many extensions such as: https://addons.mozilla.org/en-US/firefox/addon/search-on-imdb-context-menu/ that say when trying to install: Installation aborted be… (читать ещё)

Hi,

There many extensions such as:

https://addons.mozilla.org/en-US/firefox/addon/search-on-imdb-context-menu/ that say when trying to install:

Installation aborted because the add-on appears to be corrupt.

I am using Firefox Developper Edition, with extensions.langpacks.signatures.required set to false.

This addon, after download, installs fine as a temporary addon.

How can I install it permanently?

Thanks.

Задан Bob4K 3 недели назад

Дан ответ TyDraniu 3 недели назад

  • Решено

When replying the cursor is placed in the TO field instead of the text field

Hi. When replying to an e-mail, Thunderbird has started to place to input cursor in the TO field instead of the message text field (in this case it should be before the a… (читать ещё)

Hi. When replying to an e-mail, Thunderbird has started to place to input cursor in the TO field instead of the message text field (in this case it should be before the answered text).

Any ideas? BR Johnny

Задан johnny35 3 недели назад

Дан ответ johnny35 2 недели назад

  • Решено

Caps lock problem

I am having a very frustrating problem that is driving me huts. Just the other day I was commenting in a text box like this one and I hit caps lock on my keyboard and a … (читать ещё)

I am having a very frustrating problem that is driving me huts.

Just the other day I was commenting in a text box like this one and I hit caps lock on my keyboard and a little grey box I had never seen before appeared with a locked lock. Then when I hit caps locks again on my keyboard an unlocked locked appeared in the little grey box. But it stays in cap locks and no matter what I do it won't go back to lower case. And when I say nothing shuts it off I mean its doing that on every site I try to comment on. Shutting down the browser does not help. And the only way I can get caps lock off is to actually shut down my whole computer and basically start all over.

You community volunteers are the best and quickest help I can get so I went straight to you for help.

Задан Homers24 2 недели назад

Дан ответ Paul 2 недели назад

  • Решено

Sync contacts

I have Thunderbird on two computers. How do I sync my contacts between them?

Задан jonpsiegrist 5 дней назад

Дан ответ Matt 4 дня назад

  • Решено

WP Site on Firefox continues to display recovery mode message in error

Hello, I run a WP elearning site (cd-dojo.com) and I prefer to use Firefox for everything. Recently I added a plugin and experienced an error and WP went into recovery … (читать ещё)

Hello,

I run a WP elearning site (cd-dojo.com) and I prefer to use Firefox for everything.

Recently I added a plugin and experienced an error and WP went into recovery mode - displaying a message and an exit recovery mode button.

I have since resolved the error, but was perplexed because I could click the exit button but the messaging was persistent. I did everything I could think of - including the recommendations of tech support - until I was ready to reinstall a backup. Then I thought maybe it's a browser issue, so I logged in as admin in Safari and the message is gone. See screenshots below.

Since then I have tried everything I can to remedy with your support information including restarting the computer, clearing the cookies and cache, restarting in troubleshoot mode, and reinstalling firefox. Nothing has resulted in any resolution.

So, I'm presenting this to you. I can continue to work on the site using other browsers but I prefer to use Firefox. Can you help?

Задан David Lambert 3 недели назад

Дан ответ jscher2000 - Support Volunteer 3 недели назад

  • Решено

Sending gmail emails.

Hi, I have both gmail and btinternet accounts feeding in to Thunderbird. I can send emails from my bt account but not from my gmail account. When I try to send a gmail m… (читать ещё)

Hi,

I have both gmail and btinternet accounts feeding in to Thunderbird. I can send emails from my bt account but not from my gmail account. When I try to send a gmail message a pop up informs me that the out going server for gmail has timed out. I have checked the server settings for gmail's out going server and it is set up as Thunderbird states but the problem persists.

Can anyone help to solve this problem please?

Задан Robin Hope 1 неделю назад

Дан ответ Googlethunderbird 1 неделю назад

  • Решено

Downloaded CSV file gets saved in XML format

I use a web application that lists items in a table, which provides a link to download the table as a CSV file. It used to work fine in previous versions of Firefox. Howe… (читать ещё)

I use a web application that lists items in a table, which provides a link to download the table as a CSV file. It used to work fine in previous versions of Firefox. However, in the current version, while the file save dialog defaults to a filename that ends in .csv and CSV is selected in the "Save as type:" drop-down, the data in the file that Firefox actually saves is in XML rather than CSV format. I don't know in which version of Firefox this behavior changed, as it's been a couple years since I tried to use this feature. Or I suppose it actually could be a new bug. I do know that when I use the same feature in Microsoft Edge, it saves the CSV file in the correct format, so this behavior seems to be peculiar to Firefox, rather than anything wrong with the web application.

Задан KevinR1 4 недели назад

Дан ответ zeroknight 3 недели назад