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Hi. My hard drive crashed. I have a new pc and the old drive is readable in a drive enclosure hooked up to new PC via usb. I have done the typical search for the appdata profile file, but I am not sure what I have here. I have attached a screenshot of the old drive and a global search on "Thunderbird". I am not sure where the profile file is residing. Any advice would be welcome. Thanks.

Hi,

I have just setup a new Office 365 account in Thunderbird and when I try to send an Email from the account, I get the attached error message.

When I click on "Enter New Password", the window goes away for a moment and then pops up again. There is no chance for me to put in a new password.

I know that I need to use an app password when not using Outlook which I have generated in my Microsoft account settings.

I have tried to go to "Settings -> Privacy & Security -> Saved Passwords" and have deleted all Microsoft related saved passwords. When I access my Email account again, I get prompted via the web login of Microsoft (i.e. different from the attached error message) and the app password I generated doesn't work, only the general password for my account works.

I have restarted Thunderbird and updated to the latest version, but it made no difference. I have gotten it to work on another computer, but on my mac mini, it doesn't seem to work.

Before I remove the account completely and add it again, is there any way I can fix this as I don't want to download all the messages again?

Is this a known bug in Thunderbird?

If any developer is reading this, In order to reproduce, you would have to follow these steps:

- Setup a Office365 account using the regular password used to login to the O365 website. - When sending the first email, enter the same regular password -> the first time, the dialog to enter the will show up, but it will fail, because the app password wasn't used - Then try to send again, click on "Enter new password" -> no dialog to enter new password is coming up.

I am using Thunderbird 115.10.1 on MacOSX Sonoma 14.1.1

The settings I have used are: server name: outlook.office365.com port: 587 username: my full email address Auth Method: OAuth2 Security: STARTTLS

Thank you for reading this. Looking forward to a reply.

Dirk

Checked everything. Not sending after upgrade. Is sending in troubleshooting mode.

No add-ons.

Not anti-Virus or firewall issue because I shut them down. to test. With both on it sends in troubleshooting mode.

I have spent many hours combing thru possible solutions.

Please help. TIA.

D.

Using Thunderbird on Linux I cannot delete any local folders, when I try to delete them I get more copies of the folders on reopening Thunderbird, after the system says it is "not responding" and I close it down. I have tried several times and now have multiple copies of the local folders I've tried to delete.

Sometimes a mail comes in, a notification sound is played - but no notification pops up (Thunderbird notification).

How come?

The mail comes in normally and arrives in the inbox - it has no filter settings.

Thanks!

I just updated to the latest version of Windows 10, and now when using Firefox (126.0), the url dropdown menu rather than dropping down now "floats" over the browser window with the top cut off. The top url is still there, and I can navigate to it using the arrow keys, but it doesn't show. This is new as of this morning, when Windows updated. No issue in other browsers.

Firefox - latest version, in Win 11 updated version, on my home server, will not load google.com pages, but intermittently works OK - frustratng. Other browsers, eg. Edge and Chrome access sites as normal on my laptop on my home network. My laptop using Firefox will load google.com pages when on another network. Is it my server, or Google, or Firefox doing this ?? Please provide any advice on solving this problem.

Hello,

I am trying to sign in to my Yahoo email account in Thunderbird. I enter my email address, and my password (double checking it's correct), then I click Continue, then it finds a POP3 configuration for my email address. Then I click Done, and it stays stuck on "Checking Password", until ultimately it tells me "Unable to log in at server. Probably wrong configuration, username, or password."

Aside from this, I would like to store all my emails on the server (using IMAP?) and not on my computer using POP3. So when I go to configure IMAP manually and try to type in the values on this page ( https://help.yahoo.com/kb/SLN4075.html ) (although the fields don't exactly match), I type everything in and the "Done" button is greyed out so I can't even continue.

I found one other topic but they got farther than I did and they got to the Yahoo sign in screen which I did not, and they are using OAuth2 which I don't think I am, but I'm not sure.

Does anyone know how I can fix this and set up my Yahoo account with Thunderbird?

Thank you,

Michael Murrin

My Yahoo IMAP account in Thunderbird no longer has any email showing in the Sent folder. There's plenty of mail in Yahoo Sent mail in the browser, but it's not finding its way into Thunderbird. I tried the Repair option, but I just get a typical message that I often see for Yahoo:

"The current operation on 'Inbox' did not succeed. The mail server for account Yahoo responded: [SERVERBUG] UID FETCH Server error - Please try again later."

The Yahoo account shows Sent mail in my iPhone. The Thunderbird Sent folder was seeing messages as recently as last week, so this seems to be a new problem, and I don't know if it's something that I did wrong by mistake. Thanks for any help.

On my Macbook Air M1, Firefox's UI and default scaling is perfect on my Retina display, but if I move the window to my external Philips 1080P monitor, some - but not all - interface elements are very over-sized, which makes Firefox unuseable on any external monitor I connect. (I have tested this with multiple other monitors)

Hello Thunderbird users!

Today my father lost all the sub folders below the folder Archives. Doe anybody know how to get them back?

I tried the following:

• Clicked on Folder Modes -> All Folders
• Tried the solution mentioned here: http://kb.mozillazine.org/Local_Folders

The strange thing is I also don't see any .sbd or .msf files, with one of the names he mentions, under the directory Mail (in the profile directory). How can they suddenly disappear or be deleted?

If someone knows how to get the folders (with the e-mails) back, that would be very much appreciated!

It is supposed that all emails (received & sent) are saved locally in Thunderbrid. I moved my hosting account from one provider to the other provider, I setup same email address as i had with the previous provider and also using in the Thunderbrid. I could still see all the emails but Thunderbird asked me for a new password. Things were ok up to this point but when i entered the new password, all of a sudden all the emails of that account disappeared. Surprisingly when i try to search something using search toolbox, Thunderbird shows me result from all the emails that are disappeared.

I believe emails are still there but disappeared due to some glitch & that need to be fixed in the code. Can anyone please provide me a work around or development can fix this bug & release a new version ?

Thanks Farhan

I am getting to the end of my tether with Firefox. I have used it for years but the increasing issues are driving me to distraction.

It will not display comments on the Daily Mail UK website, The Telegraph UK site and the screen is scrambled if I try to use Ebay Philippines. I am not a computer expert but I have tried to follow other peoples suggestions with no luck.

I cant see the point of persisting with FireFox unless these issues are rectified.

Any suggestions would be very welcome.

As a longtime user of Thunderbird, I am very familiar with the Address Book. But a couple of years ago, "Cardbook" showed up on my Menu bar. It started out the same as the Address Book, but they are no longer identical. For example, in Cardbook my son's entry has one email address; in Address Book, he has four. What are the differences, and which one should I be using? This is of particular concern to me because I just synced my Address Books between devices using BirdieSync, and it wiped out a very important contact out of my Address Book. Luckily it was still there in the CardBook, but I don't want to lose my contacts in either.

I used Thunderbird for years with my account A, recently added account B. Now messages arriving at account A are quickly moved within seconds into trash for account B. What have I done wrong? Help

Hello, I would be grateful for help onm the two following problems in Thunderbird. 1. When someone sends me a web page link, I click on it and get the error message 0x80070057. I have tried the suggested solutions in regedit but it does not work. 2. When I buy something on ebay they send me an email confirmation with a picture of the item purchased. When I go to print it the image disappears.

I am losing what hair that I have left as I am a senior citizen.

many thanks in anticipation. kr David

I renamed a folder and now the folder is not showing. As the folders contains few emails and I want to those back, tried restarting the thunderbird many times. Let me know if faced the same before and found a solution for it.

ive built a new pc and have a flashing program popup every 10min. upon assistance from a really good pc guy, we've found its a firefox default browser agent with a long code.

its not listed in my scheduled tasks, eyt runs every 10min. only thing close to firefox would be thrunderbird, but iirc, mozilla and thunderbird are not longer the same company. either way. i need this thing to stop running every 10min.

I have the Latest Thunderbird 115.10.2. I am running windows 11 pro 64-bit, 23H2 - OS build 22631.3447 I have run the latest downloads (KB5036980) My Mail server is run my Virgin Media. My email account Has 5 accounts, I seperately have an account with Fasthosts My wife has a gmail account and a company email for whom she works, So in total I have 8 seperate account from which I have set to download emails from. All my Thunderbird account ave been set up exatly the same with the exception of which servers they go to to down load emails. All accounts are required to automatically download every 4 mins, I have NOT ticked the - Leave meesages on server and both sub boxes - * so many days and - until i dele them all are unticked. The advanced box at the base of the Server Settings tab, is set to include this server (whiche ever of my accounts server it is) when downloading emails. My problem is that my web email for Virgin Media should receive all email for the 5 account I have with Virgin media. I have not set virgin media account to divert any emails. I was under the assumption that if Ive set up Thunderbird to download all my emails every 4 mins then nothing should be left on my web mail account, or so I thought. Due to my wife not receiving emails to her via 2 of her account, 1. Virgin media 2. her company email. So I wnet onto my web account with virgin media and to my horror i had 999+ in my inbox and had 500+ in the spam box. thinking this was the problem I set about deleting all the emails, 1st i emtied the spam folder in bulk delete. I then proceeded to delet one at a time just in cas i saw some that needed to be kept. The deleted email box hit 999+ minbox was still at 999+, cutting a long story shoert - I deleted of 8k emails, talk about sor index finger, and going cross eyed. My web mail inbox was now clear of emails, didnt last long, so by having my thunderbird open on one screen, I had the web maill account opebn on my 2nd screen. when email cam in some wer downloaded to thunderbird - some were not, even the ones that were down loaded stayed on the server and were not deleted. I checked every account in thyunderbird just to make sure i was not setting thing up correctly, I had. all the incomming mail has been for either me or my wife both accounts are with virgin media. Thunderbird downloaded only one of the emails to my inbox, it did not delet it from the webserver, no has the other 2 sent to me, the one for my wife, not her company email, is still stiing on the server and has not been downloaded. What is going on, its driving me crazy try to resolve a problem that I though I didn't have.

I am trying to set up a new account so that I can send email through a mailroute server instead of my provider, comcast. I set up the account without a problem but I get an error when trying to send a message. I was never asked for an SMTP password and none is visible in the Saved Password window.