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Hmm. We’re having trouble finding that site.

I am facing the problem to open the sites. When I used the network, it show the following error: Hmm. We’re having trouble finding that site. We can’t connect to the serv… (читать ещё)

I am facing the problem to open the sites. When I used the network, it show the following error:

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.google.com.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.
   If you are connected but behind a firewall, check that Firefox has permission to access the Web.

Please let me know your suggestion and comments.

Задан mchahalrock 2 года назад

Дан ответ FredMcD 2 года назад

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stop saving image files as webp

Firefox has been saving images from some sites as webp instead of JPG for a long time. There have been repeated threads on this subject which get locked and then pushed i… (читать ещё)

Firefox has been saving images from some sites as webp instead of JPG for a long time. There have been repeated threads on this subject which get locked and then pushed into the long grass.

Sure, I could botch a solution by installing an add-on to convert them, or I could use something like XnView (which I do, periodically, and in bulk) after the save event has happened, or I can edit about:info to tell Firefox not to accept webp - but this breaks functionality for some sites (like eBay), but I have found that in the end I have had to start switching to Microsoft Edge to do my browsing for a number of sites because Mozilla Firefox are ignoring repeated user requests to provide a simple option to STOP doing this.

I don't want to save any files as webp - save them as PNG if you like, or jpg, but I use an ancient copy (v3.24) of ACDsee (from the days of Windows 98) for my image browsing, sorting, viewing etc because it is perfect, blisteringly quick, has no extra editing or other functionality which I don't need or want, and it doesn't bloat up anywhere with thumbnail files... but sadly webp didn't exist back then so it doesn't support it. I have used a number of much more up to date browser-viewers, but there is nothing can touch this OLD version of ACDsee for basically brilliant design.

I'm not changing my image viewer. It's non-negotiable.

I WILL however change my web browser if I have to, if the developers of the browser continually kick into the long grass to lock, hide away and pretend there's isn't an issue which has been repeatedly flagged as an annoyance for so many users.

I have been using one form or other of 'Mozilla' family of browsers since the days of Quarterdeck Mosaic. I don't particularly want to switch my loyalty, especially to Microsoft, but if they are listening to what customers want and providing it, and Mozilla are not, what else is there to do ?

I am a retired systems developer. I cannot envisage this being SUCH a big ask.

Modern software treats its users like idiots and takes away control, doing everything it's assumes on their behalf that they will want.

It is not difficult to provide an option within settings for when saving webp files to save as webp, png or jpg with conversion if necessary. All you need to do is hear the screams and respond. :)

Задан Ethan 1 год назад

Дан ответ jscher2000 - Support Volunteer 1 год назад

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Cannot send email with smtp.office365.com

I was connected to O365 with my work email but cannot send any message. IMAP works just fine, all folders synced regularly, but sending not work for some unknown reason.… (читать ещё)

I was connected to O365 with my work email but cannot send any message. IMAP works just fine, all folders synced regularly, but sending not work for some unknown reason.

SMTP setting is as follow: smtp.office365.com port 587 STARTTLS OAuth (this is correct setting, all others shows errors, including outlook.partner.cn & smtp.office365.cn, which is completely normal since I'm not in China).

The first thing that jump out is that my password is not OK, which is not correct. Password is OK. Click on "Retry" or "Enter new password" do nothing, just return the same pop up. If "Cancel", then receiving message with "unknown error 80004005" and all other blablabla about unknown reasons, with instruction to check my SMTP settings.

I've tried all variations available, but nothing works. Sometimes, at some moment after click on Cancel, it said "Message sent" and I can see it in my Sent Items folder, but it's fake because I never receive that test message to my personal Gmail address.

I have already tried all suggestions I could find (deleting passwords, resetting all, restarting, deleting and adding account again, changes in Config editor related to security.tls), but nothing worked for me.

My OS: Win 10 Pro, build 2004, TB version 78.3.2

Any advise is very welcome. Thank you all in advance.

Задан denexi 1 год назад

Дан ответ Norbert 1 год назад

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Enable/disable automatic redirect.

So I was having some trouble a few days ago with a website that automatically re-directed as soon as I landed on it to another page. So I happily went off in the settings… (читать ещё)

So I was having some trouble a few days ago with a website that automatically re-directed as soon as I landed on it to another page. So I happily went off in the settings and disable the automatic redirect. Now a week or two later I'm sitting here going I can't find the setting anymore? I can't even search for it and have absolutely no results you would think searching for "redirect" in the settings pain would bring it up. it's probably something that got buried in developer tools that I would never be able to turn off/toggle again unless I get lucky with the right extremely memorable and easily accessible incantation in the about : config because that's just all so well documented. Is it a "1" is it a "0" is it a "5" which one disabled / enabled what is the other options do?

Задан iMark77 1 год назад

Дан ответ cor-el 1 год назад

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Restoring Bookmarks and Passwords

Hi, I brought my computer to Best Buy for some audio issues it was having. They reset my OS and drivers and now I lost all of my Mozilla Firefox bookmarks and passwords.… (читать ещё)

Hi,

I brought my computer to Best Buy for some audio issues it was having. They reset my OS and drivers and now I lost all of my Mozilla Firefox bookmarks and passwords. I do not have a recent JSON backup file. How can I recover these?

Thanks.

Задан csoppet 1 год назад

Дан ответ cor-el 1 год назад

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Why are all docs I output to PDF now turned into Firefox HTML files? It needs to stop!

Ever since I installed the last update, 84, which caused a host of problems I will not go into, an unanticipated one was that I can non longer output to PDF as Firefox au… (читать ещё)

Ever since I installed the last update, 84, which caused a host of problems I will not go into, an unanticipated one was that I can non longer output to PDF as Firefox automatically changes it to Firefox HTML Files. I can view them in Acrobat, but the subtle difference makes it impossible for Word Perfect to recognise them if I need to import them back (as in when something gets lost and all I have is the PDF). Please, community, do NOT tell me all I need to do is use MS Word to fix this. This is NEVER going to happen, now or ever! Now that this made clear, what, if anything can I do? And why would Firefox have anything to DO with me converting WP files into PDF? Clearly there is some greedy little finger stuck somewhere, because the proof is in the long list of files I now have that are no longer PDF. I have opened them in Acrobat and saved them again, but they still show up as FIrefox HTML Files. Aaargh! Help, please! It's driving me mad!

Задан ljorde 1 год назад

Дан ответ Wesley Branton 1 год назад

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How do I save a pdf file shown in FF?

Firefox displays pdf files very nicely, but how do I save the file to my download folder? FF help says this is done by “clicking the download link” but I cant find any do… (читать ещё)

Firefox displays pdf files very nicely, but how do I save the file to my download folder?

FF help says this is done by “clicking the download link” but I cant find any download links anywhere in the FF GUI, when the pdf is displayed.

I'm sure its there somewhere, but I just cant find it..

Help appreciated,

Cheers, Lars Bo

Задан Lars Bo Larsen 1 год назад

Дан ответ WoodForGood 1 год назад

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Touchpad gestures doesn't work in Firefox. Please add this very useful feature.

Windows 10 gesture two finger swipe left and two finger swipe right doesn't work in Firefox. Two finger swipe left allows user to go history backward and two finger swipe… (читать ещё)

Windows 10 gesture two finger swipe left and two finger swipe right doesn't work in Firefox. Two finger swipe left allows user to go history backward and two finger swipe right allows user to go history forward. These gestures work in Firefox if the user hold Alt key and preform the gestures. But most of the users don't like to hold Alt key and preform the gestures. Please fix that issue.

Задан Rifat Mahmud 2 года назад

Дан ответ FredMcD 2 года назад

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Gmail won't load

Gmail will not load in Firefox, but will in Chrome. I've cleared my history, cookies, and cache. I made sure I had the latest Firefox update, restarted my computer, check… (читать ещё)

Gmail will not load in Firefox, but will in Chrome. I've cleared my history, cookies, and cache. I made sure I had the latest Firefox update, restarted my computer, checked in internet connection, everything I could think of. There is no error message; it just stops loading and the page is totally blank, as you can see on the attached image. I've run out of ideas and know-how. Anyone else had this issue and resolved it?

Задан jvelmore 1 год назад

Дан ответ cor-el 1 год назад

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How to disable: "Your internet connection was restored" notifications?

How to disable: "Your internet connection was restored" notifications? – Terribly annoying and only started in the last version 77.0.1 very recently. I rather switch to a… (читать ещё)

How to disable: "Your internet connection was restored" notifications? – Terribly annoying and only started in the last version 77.0.1 very recently. I rather switch to another browser if I cannot get rid of this. Checked my 3 plug-ins, but cannot find anything there, nor if it is something on Facebook I cannot find it. Any idea?

Задан eyeless 2 года назад

Дан ответ McCoy 2 года назад

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Using Firefox with OS 10.10.5

I'm on an older iMac using OS 10.10.5 Yosemite. I can't upgrade due to work. Currently I'm running Firefox 78.3.1esr (64bit) and I'm having trouble seeing some websites … (читать ещё)

I'm on an older iMac using OS 10.10.5 Yosemite. I can't upgrade due to work.

Currently I'm running Firefox 78.3.1esr (64bit) and I'm having trouble seeing some websites correctly (see attached screenshot for ebay for example). Sites also take a longer time than usual to render.

Is there anything I can do to make Firefox work well again?

Thanks!

Задан susanfarro 1 год назад

Дан ответ cor-el 1 год назад

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Can't get Thunderbird to work with Office 365 emails

I tried using Thunderbird to check my Office 365 email, with the following settings IMAP: outlook.office365.com Port: 143 SSL: STARTTLS SMTP: smtp.office365.com Port: 587… (читать ещё)

I tried using Thunderbird to check my Office 365 email, with the following settings

IMAP: outlook.office365.com Port: 143 SSL: STARTTLS

SMTP: smtp.office365.com Port: 587 SSL: STARTTLS

Normal Password

All the settings are retried by Thunderbird once I enter the IMAP and SMTP details.

However upon clicking done, there will be a message saying "Unable to log in at server. Probably wrong configuration, username or password"

I have verified the username and password is correct, and also IMAP enabled for this account, but keep getting password wrong message.

Задан siewkit84 2 года назад

Дан ответ siewkit84 2 года назад

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"If you are connected but behind a firewall, check that Firefox has permission to access the Web."

I get the above instruction when I can't access a website--but I don't know exactly what I'm supposed to to. My firewall is the one installed with win10.

Задан Odin3 1 год назад

Дан ответ cor-el 1 год назад

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Download speed in Firefox is very slow

All things I try to download on Firefox are extremely slow compared to other apps like Steam, torrents and other apps. I get 90mb/s on the download speed checks, but when… (читать ещё)

All things I try to download on Firefox are extremely slow compared to other apps like Steam, torrents and other apps. I get 90mb/s on the download speed checks, but when I try to download something on Firefox, it downloads at like, 120 KB/s.

Задан pedro.santos.valim 1 год назад

Дан ответ pedro.santos.valim 1 год назад

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"The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies."

My system requires me to log in to the internet when I start up. Usually I am given a message and asked to click on a link, which brings up my login page. Since yesterda… (читать ещё)

My system requires me to log in to the internet when I start up. Usually I am given a message and asked to click on a link, which brings up my login page. Since yesterday I have been receiving the following message: The page isn’t redirecting properly

"Firefox has detected that the server is redirecting the request for this address in a way that will never complete.This problem can sometimes be caused by disabling or refusing to accept cookies." I have cleared my cookies and cache and restarted numerous times. This message keeps coming up. I am able to access my home page, but any attempt to click on bookmarked links results in this message, and occasionally it will refuse even that, telling me it's redirected me too many times. Apart from clearing my cookies cache, which doesn't help, what else can I do to fix this problem? Thanks

Задан liz23 1 год назад

Дан ответ jscher2000 - Support Volunteer 1 год назад

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Import .CSV file to password manager

Read support article about importing username and password info direct from .CSV file. I see at the bottom of that article that if no such option presents (Import from fi… (читать ещё)

Read support article about importing username and password info direct from .CSV file. I see at the bottom of that article that if no such option presents (Import from file), I am to ensure that signon.management.page.fileImport.enabled is set to true. I don't see that operator within the listing of configuration options. I can create that operator and set it to true, but that doesn't make the 'import from file' option appear in the three dot drop down menu within the Logins and Passwords page. Has the title or location of the fileImport operator changed, been moved?

Задан bradloberg 1 год назад

Дан ответ cor-el 1 год назад

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firefox snap 89.0, to play video, you need to install the required video codecs

On ubuntu 20.04, the snap version of firefox can't play some videos. Some youtube videos will play but streams won't, and then I get the message "to play video, you need … (читать ещё)

On ubuntu 20.04, the snap version of firefox can't play some videos. Some youtube videos will play but streams won't, and then I get the message "to play video, you need to install the required video codecs". On telegram web and tweetdeck I also get this message while trying to play some video.

Since it's a snap, nothing I do on my system will solve the problem, I cannot install any codecs.

It's firefox 89.0

Задан Lucas Zanella 1 год назад

Дан ответ cor-el 1 год назад

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high CPU usage, even with no tabs opened

Hi Firefox start to take a lot of CPU depending on how many tabs are opened (that is normal of course especially if with flash contents). What is not normal is that CPU w… (читать ещё)

Hi Firefox start to take a lot of CPU depending on how many tabs are opened (that is normal of course especially if with flash contents). What is not normal is that CPU will not be released when tabs are being closed, even with one (blank) tab left opened CPU usage is 40%-85% (depending if other process need CPU). Essentially: once Firefox process obtained 80% of CPU you can close tabs but you are fucked the same, now opening new tabs is a pain! Of course restart fix the issue. Is not a matter of addons or updates, Firefox and system (Windows 10) are updated to last version; I feel is something related with flash contents. Is it possible only me experience this?! Regards

Задан Boooooo 1 год назад

Дан ответ cor-el 1 год назад

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download keep failing

i am trying to download a file (about 50gb) and the download keeps failing. When i click reply the download continuous. It downloads fine for a little bit then it fails a… (читать ещё)

i am trying to download a file (about 50gb) and the download keeps failing. When i click reply the download continuous. It downloads fine for a little bit then it fails again. Keep in mind when i click the trry agin button the download does not restart, it just continuous to download where it left off. (sort of like just pause and unpause) what should i do?

Задан johnkarpontin 1 год назад

Дан ответ FredMcD 1 год назад