Updating Thunderbird on a Mac

Running a fairly new iMac on latest OSX Catalina 10.15.5 I have had this for a while and had numerous suggestions on this forum all of which require a lot of messing abou… (читать ещё)

Running a fairly new iMac on latest OSX Catalina 10.15.5

I have had this for a while and had numerous suggestions on this forum all of which require a lot of messing about and non of them have worked.

I have 68.6.0 and now we are up to 68.10.0. Whenever I am offered an update it goes through the motions, fails and the says to download a fresh copy. If I do this and open new version and select my existing profile I get all the emails, no folders and no address book, and if you quit from dock or restart it wants to install from scractch every time.

In the past if you updated to a newer version or even further back you download a new version it asked if you wanted to replace your existing version.

Now it just does not play ball.

What I fail to understand is how something that worked perfectly for 17 with no major problems cannot be simply updated.

What has caused this behaviour and why can't the update just work as it always has before?

Asked by Hughmoz 1 неделю назад

Last reply by Hughmoz 2 дня назад

Un-archiving emails

Hello all! Hopefully one of you genius gurus can help. On advice from GoDaddy (insert eyeroll), I downloaded Thunderbird as their only solution to be able to do a backup … (читать ещё)

Hello all! Hopefully one of you genius gurus can help. On advice from GoDaddy (insert eyeroll), I downloaded Thunderbird as their only solution to be able to do a backup without Outlook. Their instructions were quite vague, however, and I wound up creating an archive of the last 13+ years of emails instead of a backup. But now NOTHING shows in the Archive folders in the left menu, although thankfully I was able to find what looks like might be something in the Profiles folder so I'm not completely panicking.

Any chance there's a way to "undo" the archive and restore everything back? I did try "undo", for the record, holding my breath and crossing my fingers in a Hail Mary fashion (after hours of watching it all unfurl) to no avail.

Asked by jen7 3 недели назад

Last reply by jen7 3 дня назад

cannot send emails out

Recently, after 5/6 emails being sent, suddenly I got the error msg. as shown below: "The size of the message you are trying to send exceeds a temporary size limit of th… (читать ещё)

Recently, after 5/6 emails being sent, suddenly I got the error msg. as shown below:

"The size of the message you are trying to send exceeds a temporary size limit of the server. The message was not sent; try to reduce the message size or wait some time and try again. The server responded: 452 4.1.0 <dpw8445@austin.rr.com> service temporarily unavailable. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1440."

What does it mean? What should I do? Spectrum Support provided no info or solution. Can someone help? Your response will be greatly appreciated.

By the way, after I shut down my pc and started it again, I could send 5/6 emails. Then the same problem came back. Pls. help. Thx. David Wang

Asked by dpw8445 1 месяц назад

Last reply by dpw8445 6 дней назад

Doxy.me Webcam not showing my video.

My health provider uses doxy.me for telehealth. Whenever we set up a session using Firefox on my laptop my healthcare provider can't see me on his end. I used doxy.me tro… (читать ещё)

My health provider uses doxy.me for telehealth. Whenever we set up a session using Firefox on my laptop my healthcare provider can't see me on his end. I used doxy.me troubleshooter and it gets stuck at "loading video stream". Using the same laptop but instead using Microsoft Edge and the video works fine. I have used Firefox for other web conferences using Zoom and that works fine. Any reason why this is happening?

Asked by sparky1957 1 месяц назад

Last reply by sparky1957 6 дней назад

duplicate folders that show nothing after importing profiles to a new Thunderbird

I followed all steps to copy Thunderbird profiles successfully to a new Thunderbird downloaded on a new computer. All email accounts, old settings, and folders (very larg… (читать ещё)

I followed all steps to copy Thunderbird profiles successfully to a new Thunderbird downloaded on a new computer. All email accounts, old settings, and folders (very large, 16.9g) are all in the left pane after I launched the new Thunderbird.

However, many folders in Chinese characters are duplicate, and do not show anything inside the folders. I have transferred the profiles to a new computer many times in the past 10 years, and I have been always successful without any problem using the same method to transfer from one computer Thunderbird to a new computer Thunderbird. But, this is the first time I encounter this problem - duplicate folders than contain nothing inside. I first downloaded the latest version of Thunderbird (68.10). It happened. Then, I thought I should try an older version (60), which is my old computer using Thunderbird 6.0. But it has the same duplicate folders that contains nothing or do not show up anything inside.

I searched in the support articles and discussions on Thunderbird. I tried to delete all MSF files in the folders, which took a long time to do, and restarted the Thunderbird. But, it still does not work. I tried to delete the duplicate folders, in many ways, but it did not allow me to delete. When I click on any folder in Chinese characters, it just has no response, blank in the folders, and it shows no files previously saved. But, if I click on the folders in English, they are working, and all messages saved show up.

I need all those folders which I saved for over 20 years on my teaching and research position. I have been perplexed and frustrated as I have tried to remove and reinstall Thunderbird and transfer data over 10 times in the past few days, spent days by days on this task without finding a solution. I think the only way now is to find an expert who knows the Thunderbird well to help me. I am even willing and happy to pay the service and work provided by any Thunderbird expert, so I can resolve the problem to get these folders work. All folders and sub-folders inside contain a lot of messages.

The strange thing that has puzzled me is that all folders and sub-folders in English work fine, and has messages, but those folders and sub-folders in Chinese language are all duplicate and contain no message inside. Please see the pictures attached for your reference. Can anyone kindly help me? Please do email me and alert me when someone would kindly offer help, and email me: sguo@sfsu.edu Thanks very much!

Asked by sguo 4 дня назад

Last reply by sguo 2 дня назад

Svg path d doesn't work

<svg><g><path fill="red" d="M-17169009 -11080329L16366781 -11080329L16366781 22493289L-17169009 22493289z"></path></g></svg> It works … (читать ещё)

<svg><g><path fill="red" d="M-17169009 -11080329L16366781 -11080329L16366781 22493289L-17169009 22493289z"></path></g></svg>

It works in Chrome 83.0.4103.116, but doesn't work in Firefox 78.0.1. Could you fix it in Firefox?

Asked by A.Repnin 2 дня назад

Last reply by A.Repnin 1 день назад

This webpage has been blocked

Recently while browsing http://www.mediafire.com/, I mistakenly clicked on Block. Thereafter tried all the available solutions, but the web site always returning this mes… (читать ещё)

Recently while browsing http://www.mediafire.com/, I mistakenly clicked on Block. Thereafter tried all the available solutions, but the web site always returning this message: This webpage has been blocked. Anyone out there solved this sort of problem, please help. Thank you. Jasim Raihan

Asked by jasim.raihan123 1 месяц назад

Last reply by jasim.raihan123 4 дня назад

saving profile for restore to previous version

Do I need to save my profile to restore the previous version? It is very confusing in the help files with conflicting information that makes me worry that I may not be ab… (читать ещё)

Do I need to save my profile to restore the previous version? It is very confusing in the help files with conflicting information that makes me worry that I may not be able to use my profile from V75 in the previous version I only want to temporarily restore to the previous version until the web page display problems and URL address box overlapping the favourites bar are are sorted out but I hope to retain my bookmarks to work in the previous version Thanks TW

Asked by 70773388 2 месяца назад

Last reply by 70773388 6 дней назад

Bookmarks & passwords did not sync to my new computer

I bought a new PC recently, which includes new hard drives and everything. Sync was always turned on on my old PC that I used until I switched to new one completely. And … (читать ещё)

I bought a new PC recently, which includes new hard drives and everything. Sync was always turned on on my old PC that I used until I switched to new one completely. And now when I logged into my Firefox account and tried sync, to my surprise, NOTHING synced. I've lost all of my saved passwords and bookmarks that I've been storing for years literally. Please tell me that there's a way to get those back somehow?

Asked by draalee88 5 дней назад

Last reply by draalee88 5 дней назад

Junk or Blocked emails

I'm not getting all my emails... Please help, I may have blocked or added several people's email to a Junk or Blocked list. I need to remove email from the Junk or Blocke… (читать ещё)

I'm not getting all my emails... Please help, I may have blocked or added several people's email to a Junk or Blocked list.

I need to remove email from the Junk or Blocked List for certain people and restore my ability to see these incoming emails, and stop them from being blocked going forward.

I've tried to correct within Options|Security|Junk - > Reset Training Data

I still have people being blocked... HELP!

Asked by jimbo3108 3 недели назад

Last reply by jimbo3108 2 дня назад

Disappearing .msf files

For several days now, for unknown reasons, the summary files for many of my email folders (a POP account with Verizon) just keep vanishing from my profile. I have repeat… (читать ещё)

For several days now, for unknown reasons, the summary files for many of my email folders (a POP account with Verizon) just keep vanishing from my profile. I have repeatedly recreated the files and repaired the folders, and then at random they vanish again. I updated to 68.10.0, tried starting in Safe Mode, and the same thing keeps happening. I'm running Windows 10 on an HP Pavilion laptop (which keeps giving me all sorts of hell, but that's neither here nor there).

A few days ago I needed to do a System Restore to roll back from a graphics driver update that rendered the computer unusable, and while I can't imagine why that would have affected Thunderbird, it does coincide with when this issue began.

Asked by tabula-rasa 1 неделю назад

Last reply by tabula-rasa 4 дня назад

Logitech M325 Mouse and Bookmark menu

When I select "Show your Bookmarks (Crtl+Shift+H)" buy just clicking the icon, the main bookmark menu opens. I can move the cursor down the list. But if I try to use th… (читать ещё)

When I select "Show your Bookmarks (Crtl+Shift+H)" buy just clicking the icon, the main bookmark menu opens. I can move the cursor down the list. But if I try to use the scroll wheel, as soon as the wheel moves, the bookmark menu list closes (disappears).

I like the small size of this particular mouse since this is my travel laptop.

I have tried all the Logitech SetPoint software mouse option with no luck.

Is there any appropriate about:config option that would affect the bookmark menu list?

Thanks

Firefox v78.0.1 and Logitech Setpoint 6.69.123

Asked by Roxie2401 4 дня назад

Last reply by Roxie2401 2 дня назад

restored session is missing a lot of pages - anything i can do?

hi, Firefox 77.0.1 (32-bit) in Windows 7 crashed completely and i had to taskkill /im firefox.exe /f this has happened a few times before, and up to this point Firefox co… (читать ещё)

hi, Firefox 77.0.1 (32-bit) in Windows 7 crashed completely and i had to taskkill /im firefox.exe /f

this has happened a few times before, and up to this point Firefox could always restore the last session when reopened (maybe minus any last minute pages or any pages causing errors)

this time, the browser restored many pages, some of them are pages/tabs that i had already closed days before the crash (that i do not need) and also it didn't restore tens of tabs that i had opened afterwards (that i need) the missing tabs are not tabs that i opened right before the crash, they were open for at least one or two days in other words, the session restored is an earlier/older version and not the session i was having during/near the crash

is there something i can try to restore the correct session fully? would there be another restore file i can use? thank you for your time

Asked by teoepi2 6 дней назад

Last reply by teoepi2 3 дня назад

Firefox Stutter every 10 seconds (not sessionstore related ?)

Hello, I recently had to switch back to my laptop and noticed that firefox is micro-stuttering (missing a couple of frame at worse) at a somewhat regular interval. Which … (читать ещё)

Hello,

I recently had to switch back to my laptop and noticed that firefox is micro-stuttering (missing a couple of frame at worse) at a somewhat regular interval. Which is very noticable and head-ache inducing when watching a youtube video.

I tried to disable every plugins that I have, switching to a new profile, setting browser.sessionstore.max_tabs_undo and browser.sessionstore.max_windows_undo to 0, closing everything in the background, clearing cookies caches and etc.

Nothing worked, I noticed that disabling window's "Hardware-Accelerated GPU Scheduling" helped. With it on I've got a very regular micro stutter (every 10 seconds) whereas with it turned off I "only" get a microstutter once every 20/30 ish seconds. Therefore I suspect some shenanigans with optimus drivers but I don't know for sure how to confirm. I tried to force firefox to use the integrated gpu with nvidia pannel but it didn't help.

I would have capture a video to show off the problem but everytime I start recording (with lenovo's nerve sense capture software) the problem totally disappears !

Anyone have any ideas about what could be happening / how to diagnose more precisely the problem ? Thanks for reading.

specs :Windows 10 (x64), Firefox 78.0.1 (x64), Intel Core i5-7300HQ, optimus GPUS : Intel HD Graphics 630 + NVIDIA GeForce GTX 1060 (Max-Q)

Asked by aramirg 5 дней назад

Last reply by aramirg 3 дня назад

reply uses wrong from email address

I have nine email accounts configured in Thunderbird. For some accounts, when I Reply the reply message uses the correct From email address, i.e., the email address to wh… (читать ещё)

I have nine email accounts configured in Thunderbird. For some accounts, when I Reply the reply message uses the correct From email address, i.e., the email address to which the incoming email was addressed. For other accounts, the reply message From field is evidently a default email address that is configured somewhere in Thunderbird.

How can I configure Thunderbird to consistently use the address to which incoming email is sent in the From email address of a reply?

Thanks.

Asked by stevejq 2 месяца назад

Last reply by stevejq 2 дня назад

Support for Android

Hi, I'm looking for enterprise support the Android version of Firefox. I can see it's not included in the Mozilla Enterprise Support. Is it in roadmap?, are there any pla… (читать ещё)

Hi,

I'm looking for enterprise support the Android version of Firefox. I can see it's not included in the Mozilla Enterprise Support. Is it in roadmap?, are there any plans to support it?, is there any other way to support this version for a big company?

Thanks and regards, Juan

Asked by juan.delgado 3 недели назад

Last reply by juan.delgado 1 день назад

anothers webmail on my site?

On my Telenor site, there is in the corner a little letter and says webmail. When I click on that I get my old friends webmail adress and he died for 2 years ago!?? How t… (читать ещё)

On my Telenor site, there is in the corner a little letter and says webmail. When I click on that I get my old friends webmail adress and he died for 2 years ago!?? How to get tis off from my site???? I did help him before to read his mail etc. I have tried everything and talked to Telenor but they said I have to talk to Mozilla! I cant speak så good tecnical english so I wanted to speak with some one on swedish and dont tell me to go to your fourms, I need personal help NOW! Se my picture!

Asked by dalasnuttan 1 неделю назад

Last reply by dalasnuttan 6 дней назад

Mozilla Thunderbird constantly and repeatedly compiles summary files for folders

Import 4G Mbox in the Thunderbird folder. Each time you click on the folder, the folder cannot be used, and the bottom left corner of the main program prompts "Compile Su… (читать ещё)

Import 4G Mbox in the Thunderbird folder. Each time you click on the folder, the folder cannot be used, and the bottom left corner of the main program prompts "Compile Summary File for XXX", and it takes a few minutes to compile. The filter cannot filter the message to the specified folder. How to solve this problem?

Asked by michael_tan 1 неделю назад

Last reply by michael_tan 3 дня назад

how stop firefox open new AD tabs

any config pref disable this? I mean ad new tab if I update firefox, or if I use new profile, thhese tabs tell about android, IOS apps, tell about pocket and FF security … (читать ещё)

any config pref disable this?

I mean ad new tab if I update firefox, or if I use new profile, thhese tabs tell about android, IOS apps, tell about pocket and FF security features. Any help?

trying lockPref("browser.newtabpage.activity-stream.asrouter.providers.onboarding","");

not help

Asked by woveja1587 6 дней назад

Last reply by woveja1587 4 дня назад

Unable to print full page in certain websites

I used to take print to study contents offline and I almost always use Mozilla as a browser. Recently I noticed that I was unable to print a full page in a simple website… (читать ещё)

I used to take print to study contents offline and I almost always use Mozilla as a browser. Recently I noticed that I was unable to print a full page in a simple website. Understandable that firefox team has been busy working upon the print bugs, but the page and the website I am referring to is Purely HTML and CSS; and for some reason firefox cuts out the rest of the pages from print except for the first.(i.e) to say it prints only the top part of the page..

Though I work with Ubuntu I have crosschecked with Win8.1 and TOR version of firefox which had the same shortcoming, with the website I was referring to. However other browsers such as the Safari and Chrome seem to do fine with this regard. Kindly check for yourselves and let me know if I am going wrong somewhere. Also please Avoid recommending any add ons to accomplish the task at hand.

The thing is the website I was referring to is of very simple make and may help the team to shoot the bug if any, with an easier test case such as this.

With love and Thanks

Asked by Rudran 5 дней назад

Last reply by Rudran 16 часов назад