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In Firefox this question "ask this" dialog box in chinese: Program will not close properly, must "end Process" in tsk mgr. Will not open multiple browsers. Started after downloading "Java" update.

This happened

Every time Firefox opened

This morning

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; WWTClient2)

Explorer does work, I used firefox for over a year before today

I had to do a system restore for the previous day due to a "worm"

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

The update on 05/02/2010 has slowed my browser a LOT

This happened

Every time Firefox opened

== after the 05/02/2010 update

When I try to download a software up date for another program in Binary File (eg. C Cleaner or a Microsoft file) in Firefox they all just come up in the download window as 'Canceled'? When I go to the destination folder the download file icon is there with 0 Kb's for size...Then when I click 'RETRY' the download it appears to download fully, but when I go into the destination folder the downloaded file is not there? I need to know if there is something in the Firefox options to resolve this problem or much more!!

I took away all my toolbars and cannot get them back onto my firefox browser

This happened

Just once or twice

== I took away all my toolbars

The speakers worked fine. I upgraded Firefox and now cannot hear anything - music CDs, Youtube, other audio links, live streaming. I only hear the computer's Windows start-up refrain when I turn it on. That's all.

This happened

Every time Firefox opened

== I upgraded to 3.6.3

Whenever I try to open YouTube, Firefox crashes on me. I uninstalled it and the re-installed it, thinking that would fix the problem, but it didn't.

Crash ID(s)

f0dbb343-ff03-4f9d-b087-d8a032100502

I have been trying to email the Cannon Photo Co about parts and W/ firefox . Soon as I hit send, a screen comes up and say's SMPT is unknown, and please check setting?????

This happened

Not sure how often

== 1 day ago

I had to do a parallel installation of my OS (XP Pro) after McAfee damaged the original. I've re-installed Firefox but would like to recover my bookmarks. The old files are still on my C: drive. I haven't found info addressing this specific issue in the online help. Any assistance would be greatly appreciated.

Need the setup of three versions 2.0.0, 3.0.0 and 3.5.0. So provide me as soon as possible.

User Agent

Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; FunWebProducts; GTB6.4; NSN; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

facebook have a new photo uploading system and this does not currently work through my Firefox, they said to contact you as it was something to do with a plug in (?)

URL of affected sites

http://facebook.com

Had pc problems,assume with OS. I fitted problem PC HDD to second pc as a slave, I saved many of sites visited as tabs rather than bookmarks. Is it possible to recover these tabs, Are they logged somewhere , Firefox is on both HDD.s.

When i press CTRL my firefox starts and i cant use keyboard shortcuts for copy and paste cos everytime when i press ctrl Firefox go to homepage. When i start my computer and im on desktop and only system prorgram works and if i press CTRL firefox will start. If im on some webpage then if i press ctrl firefox go to homepage so i cant copy and paste. Copy and Paste only work if i do it with mouse

This happened

Every time Firefox opened

== Few days beforee

First let me say this is a work computer that I am using, so there is plenty of virus protection and firewall. I have always used firefox for all my casual internet browsing and work network needs. I recently updated to the latest version of firefox and that is when I started having problems. Almost any web page I go to wether it is my work intranet home page or a common site such as google mozilla will not finish loading the page. If I hit refresh or try to go to another site it gets wierd and the scroll bar switches to the left side of the screen and the page seems to be stuck loading. At this point almost nothing responds to any mouse clicks except for closing the firefox window. If I go to tools --> options it brings up a blank options window with only the "ok" and "cancel" buttons displayed. Help please, I don't like using IE, but right now that is my only option.

User Agent

Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; InfoPath.1; Tablet PC 1.7; .NET CLR 1.0.3705; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

When I start the folloing Web site Firefox is Crasht. http://de.rs-online.com

Crash ID(s)

Crash at http://de.rs-online.com

Firefox is preventing me sending an email. As soon as i go in it just keeps flashing up rows and rows of paragraph etc and seems not to load properly. I have checked with my service provided and they say it is a problem with firefox and suggested i download the latest upgrade which i have.

This happened

Every time Firefox opened

== Last week

Yahoo and Google pages display in Firefox are woefully light and I can't find a way to change the fonts or make them bold. This does NOT happen in I.E. where the displays are perfectly readable.

Control + or - does not improve the display.

Since all other programs have a proper display on this computer, do you have a patch or another helpful method of resolving this?

I am using XP: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729)

This happened

Every time Firefox opened

== Always since installing 3.6