Форум поддержки Все продукты

Just this week I can no longer access email via Thunderbird. My ISP (CenturyLink) warns that my account is being "processed" and please stand by. This has persisted for several days, with no change. I have twice contacted CenturyLink (Help Chat) - They tell me everything is fine on their end, and that I need to follow up with Mozilla. So, here I am. Any ideas for a fix? Many thanks for your help!

The update to Thunderbird 115.0.1 broke the "Unified folders".

I have two eMail accounts: - the first on a custom server, I do not know its characteristics - the second is an Office365 institutional account

Only the account on the on the custom server is shown in the Unified Folders.

The second account is shown as a folder in the Unified Folders pane, at the same level as "Archives", "Junk" and "Deleted".

I have tested one solution reported to be working: https://support.mozilla.org/en-US/questions/1003446

It does not work in my case.

Any help?

I have all my accounts set to send only text/plain messages. But in the message composer, an entire toolbar row (disabled until editor has focus) appears at the head. It should go away, not appear, be hidden.

What would you do if I formatted the message since the account setting is "always plain text?" Unknown.

Also, an entire toolbar line is devoted to presenting "Variables" and "Other" dropdowns. Just two buttons, both of which I will not use in my lifetime.

Removing these spurious items will make the UI more legible, less distracting, professional.

Thanks for the great products. Been using since v 1.0, along side Mosaic, Netscape, and FF.

TB upgraded to 115.0.1 this morning, (although PCMatic has been telling me this had happened yesterday). Now I find that Search (Ctrl-Shift-F) no longer gives consistent results, and never end searching.

This program is deeply flawed. It's slow & must be rebooted multiple times a day. Then at times it works just fine. What's the problem & how to fix? The address book doesn't show what folder you put a contact in. The old version did. This is a flaw too.

Recently something changed in my e-mail which I have used for years in conjunction with G-mail hosted accounts / service (google workspace). I do not know if I clicked the wrong setting or what in either... I just know that I cannot see any emails over 30 days in any folder - regardless. And now many folders show no emails in because of no emails have been sent or received within the past 30 days in them. These store many "deals in the works" and notes from pasty dealings... I really need to access these but do not know how or where to find them... any help you can offer?

I'm 65 and have used this email for about 20 plus years... off and on have had problems that I have been able to get through but cannot get this one solved? Help!!

Don't know what else I could say more than what's in subject. Tried deleting all emails in inbox can't do it. Thunderbird freezes up. There's 45,000 emails in inbox suddenly. Have combed and read comments seems no help anywhere. Anybody please help.

Is this your error and why doesn't it accept my password nor does it accept a changed password? Enter your password for jas91minq@hotmail.com on imap-mail.outlook.com You can email me although I won't get it via Firefox but I can get it on iphone withEdison

Hi,

Due to AddOns-issues I always remained on 60.9.1 but wanted now to give 102.13.1 a try.

Everything seems to work (with all addons disabled) except the Program Exit.

With a copy of the same Profile (profile which contains many connections to imap and pop servers), terminating 60.9.1 was very fast, a matter of 1-2 seconds but terminating 102.13.1 takes 1-2 minutes.

When I look at System Explorer, after clicking Exit, not much seems to happen during those 1-2 minutes (till all processes are suddenly terminated). I also noticed that Thunderbird 60.9.1 did have 1 active process, Thunderbird 102.13.1 does have 4.

What is going on ? Or is this "normal" behaviour with those more recent releases ? Very annoying, so I'm switching back to 60.9.1 till I can solve this

Thank you

I have suddenly noticed that some sub folders in my account are not being displayed in the folders pane. I have checked the local profile folder and it contains the folder Inbox.sbd, but the contents are not displayed. I've tried various checks from other users but none work!

for about a month now I have not been able to download mail on Thunderbird for the Gmail account Configuration: imap.gmail.com port 993 SSL/TLS Oauth2 I have double authentication, the confirmation request appears on my smartphone, I confirm, insert the password on Thunderbird, accept the conditions and get the error. I also tried to change the password (on Firefox and Chrome I log in regularly, on smartphones too), with Thunderbird 102.13.0 32 bit on windows 11 no.... Below are the screenshots

Hello volunteers -- I downloaded Thunderbird to a newer iMac. The Input messages and folders from my laptop appeared fine, but the addresses look like they are from Contacts rather than the laptop Address Book, i.e., names, phone numbers and postal addresses, but not email addresses. The first image (screenshot from an Apple laptop) is what I want; the second is what I got on the iMac. Is someone able to help me with this? Thanks very much, Susan