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When I turned on the machine today (Dell PC running W10) I had to sign in to Walmart to check on a delivery. I entered username and password and again pressed enter. I was given a new, blank set of entry spaces for username and password. I could not sign in. Every time after correctly making entries it would just cycle back to the beginning. This has never happened before, even once. Anything in Firefox 100 I need to disable to use it? There's no error message so no reason for a screenshot.

For the second time in the last two weeks, Firefox has deleted all my saved passwords when the program has updated. This happens frequently and is REALLY ANNOYING. How do I stop it? I am now going to restore the files from back up, about half an hour wasted.

Thanks and look forward to hearing back from someone.

Tim Jennings

If I were to employ a VPN, and there for change computers IP address, would it mean I lose my log in's to various web sites that I was logged into before I employed the VPN? Being my computer is now a stranger so to speak to web sites that I visited before hand. Or, do I have it all wrong? Can someone help and explain? Thank you.

I suspect this has something to do with our old mail-server and changing the minimum level for TLS to TLSv1.2

In version 91 there is no ≡ > Options > Find in Options to get to the Config Editor. How is that done now ?

I have been using Thunderbird for several years for my GMail accounts, and have always preferred to download my messages using the POP and SMTP protocols, rather than use the IMAP protocol which leaves them all on the web. Google now inform me that "To help keep your account secure, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account using only your username and password. Instead, you’ll need to sign in using Sign in with Google or other more secure technologies, like OAuth 2.0. What do you need to do? Email software, like Outlook 2016 or earlier, has less secure access to your Gmail. Switch to Office 365, Outlook 2019 or newer, or any other email software where you can sign in using Sign in with Google." These changes are due to take effect from May 30th. How can I prepare for them and still use the POP and SMTP protocols after that date? Is OAuth 2.0 appropriate?

For some reason, when I try to autofill with stored credit card information, Firefox (99.0.1) fills the form with credit card number and expiration date when I mouse over a credit card choice, and then when I actually make the choice, the entry gets erased.

I have checked, per an earlier (now archived) question, and there is no "autocomplete off" (or any mention of "autocomplete") in the web page in question.

With the help of community archives I got Form Autofill working again, but it only partially fills out the forms. It always leaves out the City, State and Zip code, and although they do not show up in Saved Addresses they do appear in the Edit dialog boxes and if I edit the City and save, it will then pop up in Saved Addresses but even after that it still will not fill in that field. Another strange thing is that when I go back to Settings it will have disappeared from SA leaving only the Name and Address lines as it was before the editing. Besides that and the jumping down 3 pages while scrolling down on long pages like Reddit, Firefox is perfect. It also seems that I may be the only one experiencing this judging by my many fruitless Startpage searches. Also neither of these issues are new to version 100 running on W10e64. Has anyone seen anything like this? Thanks in advance for contributions.

"Network Protocol Error" "Connection Failure" "You are not securely connect to this site."

It has almost become impossible to continue using this browser. Sadly, I had it as my primary browser for a long time and now I have to switch out everything and move to Chrome or something else.

Thank you for being so cautious and ramping your security features, but not to the extent that it just becomes unusable.

Do something!

My email address and password were hacked today, so I can't get access to Thunderbird. I contacted my Webmail provider (Telstra - Australia) who have issued a new password that works in Webmail. However, apparently TB is only updated(?) once a month, and until then, my password isn't recognised by TB, so I can't get access to send and receive emails. I hope that makes sense. My questions are: is it true that I may have to wait up to 1 month to get this sorted; if an update is needed, when is the next date this will be done by TB; and is there any way that I can get my password sorted before the next update.

A probably related issue is that my Instagram account was hacked about 3 days ago and I got a scam email saying that my laptop had been accessed.

Thanks, Graham

I am on Linux Mint, Firefox 100.0 and I am trying to access a website, https://www.citapreviadnie.es:38188 (requires personal DNIe certificate). However, I keep getting SSL_ERROR_UNKNOWN_CA_ALERT. If I view the certificate of the website,

1. Firefox doesn't tell me which part of the chain is invalid or not trusted (or I don't see it) 2. When I try to download and import each of the CA certificates, I get an alert saying "This certificate is already installed as a certificate authority." 3. If I try to import the whole chain, I get another alert telling me "This is not a certificate authority certificate, so it can’t be imported into the certificate authority list." 4. If I try to add a permanent exception to the site, I see "This site attempts to identify itself with invalid information", but if I click "view certificate" I'm back to step 1, and adding the exception does not have any effect.

What am I supposed to do now?

I have started getting lots of spam emails that Thunderbird is not identifying as spam. They go through to my Inbox. Thunderbird is identfying other emails as spam and correctly puts them in the spam folder.

Examples today are from Order-Shipment and Professional Who's Who.

Why is this happening and what can I do to stop it?

Hi I work for in a corporate environment and due to security policies our employees and staff members are not allowed to see their thunderbird passwords

This however is an issue considering that you can just go to privacy and security and select show passwords and get immediate access to all passwords. Primary passwords are not ideal either considering the employees can't know them as well and you need your pp to sign into thunderbird in the first place.

I have tried disabling the show passwords button by adding the pref.privacy.disable_button.view_passwords;0 setting to the config editor as a boolean and setting it to true but the 'Show Passwords' button is still accessible.

Is there any way of hiding stored passwords in thunderbird without having to log out of the account?

Canonical transformed Ubuntu installation process from apt to snap. Unfortunately my FF 100 now is not able to load libetpksc11 module with message: module cannot be loaded.

I recently installed Firefox 100 on Windows 7 Home Premium 64-bit (a major leap from previously installed Firefox 56).

No major squawks initially, everything was more or less as expected, but then I started to notice anomalies in the designation of visited vs. unvisited links, and possibly with clearing of history in general (see my previous question at https://support.mozilla.org/en-US/questions/1376052, still unresolved).

I'm now convinced something is definitely wrong with history clearing and/or session restores. One glaring example: Firefox 100 is overriding my choice to uncheck the "Open previous windows and tabs" box in Settings/General. The box will reset to checked after I close/relaunch Firefox, and indeed I've seen it become reset to checked in the same session, without even closing the program!

Moreover, after clearing the history prior to exiting Firefox (Shift-Ctrl-Delete, all history and data boxes checked) and then restarting Firefox, the most recently visited website will often (but not always) be restored. Remarkably, when this happens and I go to Menu/History, it shows (or claims) that history is empty!

I have tried opening About:config and setting browser.sessionstore.resume_from_crash to false, it has no effect.

This is very peculiar and disturbing, thanks for any feedback/suggestions.

I need to turn off my Delete cookies and site data when Firefox is closed setting.I have wrongly turn on this setting i need to turn off this setting.please help me to change it.

Dear all, please cannot find help for this topic.

I am using Thunderbird on all my equipment, I install it to my friends, on every Windows that went under my hands.

On every installation I have enabled spam detection: Enable adaptive junk mail control for this account WITH THIS SETTING: Do not automatically mark mail as junk if the sender is in (Personal address book, Collected addresses) - this settings has to "whitelist" whole Personal addresses and Collected addresses, too.

Then, in global settings I checked these checkboxes: When I mark messages as junk: Move them to account's "Junk" folder Mark messages determined to be Junk ak read Enable adaptive junk filter logging

Despite of these settings, Thunderbird from time to time, detects messages as Junk from whitelisted senders, too! It's very unreliable, when you mail with someone on daily basis and suddenly, some important message fall into Junk folder from this sender. Of course you have no reason to check the Junk folder for addresses from whitelist. Has anybody experiences with this Thunderbird bug?

I have spent hours trying to unblock a site i have previously used before your upgrade. every time its a nightmare. Why can't your program remember exceptions. I tried all the exception options. I tried adding the certificate exception and was told it was valid and did not need an exception. Why does everyone feel the need to make our lives harder with the illusion you are protecting us. Make it easier to go to websites that we want to go to and not a hassle every time you decide to change something. Website is https://www.btdig.com/. Thanks for your time.

I've been working through Thunderbird for a few years now but recently I've received word from a client that emails are apparently being rerouted and read through Iceland. Here is what they are getting:

Your message

  To:
  Subject: RE: FW: Your SSL Certificate is ready.
  Sent: Tuesday, May 10, 2022 1:17:19 AM (UTC+00:00) Monrovia, Reykjavik

was read on Tuesday, May 10, 2022 1:17:35 AM (UTC+00:00) Monrovia, Reykjavik.

I don't know if this is happening on his end or mine and I don't know how to check and confirm. It has happened when sending emails through two Gmail accounts through Thunderbird and I have two factor authentication so I don't believe the email accounts themselves are compromised. My best guess is that the issue is an email client, either mine or his. Is there any way to confirm?