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I cannot copy or download any screenshots I take. I download, computer shows "failed" every time. I copy into a new notepad on my computer using the copy link & then Control + V, it does nothing. I do get a message that the screenshot I take has been copied to the clipboard. What could be the problem?

Thank you in advance.

Today my BT Yahoo webmail login fails to authenticate my credentials with the message "Please check you entered your username and password correctly and try again." It worked fine yesterday. I tried it on Edge and Chrome and it works fine on both. What has changed since yesterday?

Hi guys, I suddenly can't access email on Firefox this morning when it still works fine on Edge. email provider said they'd had same problem with some other Firefox users this morning. Any ideas please? Problem persists across several PCs and is still there after 4h. Thanks, Rob.

I apologize if this is stupid question but this is my first use of the support forum.

I posted a question yesterday about the interaction with HTML forms and had a dialogue with help.

How do I find that dialogue today? I mainly want to post the problem has gone away as mysteriously as it appeared. It lasted for 2 days, and was isolated to something in an extension or such as things worked correctly in safe mode.

Thank you.

I accidentally moved the entire "Junk" folder into the "Trash" folder, rather than just moving the files in the Junk folder. How can I restore the Junk folder back to it's original location? Dragging it back is not permitted by the software. I'm concerned that not only will junk mail not be properly filed, but when I empty the Trash folder, the junk folder will be deleted with the other files.

Thunderbird has worked exceptionally well for many, many years on my laptop running Windows 8.1 Pro. Currently using Thunderbird 68.8.1. I use POP to get my gmail and send mail. I bought a new Android phone a few days ago and it seems that when the new phone was activated, Thunderbird on my laptop quit working. The last mail received was May 17. I use my Android phone to set up a hotspot to run my laptop, so they are actually connected somehow. Various error messages, all seem related to the google server not recognizing my email or password. Latest error is The STAT command did not succeed. Error getting message number and sizes. mail server pop.gmail.com responded: Username and password not accepted. I've set Gmail to allow unsafe apps, that didn't work. I've changed setting from Password to OAuth2, and it says it gave me a new password, but it still doesn't work. I don't want to use IMAP, I only get mail on my laptop, and want all mail stored locally. I don't want to sync multiple devices. I've removed my google account and re-added it to my phone, that did nothing. I've made sure I'm signed out of all old accounts. It appears to me that google suddenly decided to not allow access to their mail via 3rd party apps, because the built in email app on my phone gets similar messages relating to "unsafe apps". It worked on the old phone, but not on the new phone. I'm at a loss, and don't know what to try next. Any help appreciated.

Hi

I installed english as second language when i remove english, firefox-settings still appears in english, but i only have german to choose from, how can i change the language to german ? only German

Thanks

Is there a way to run multiple instances of Firefox at startup? I have it set to run at startup...it opens and loads all my tabs, just like I want. However, I would also like it to open another window as well. Is this even possible?

I have been using thunderbird since January when incredimail went off. I tried the latest versions, hated them but was happy/successful with thunderbird 60.5.2. Have 2 gmail and one aol account/old for family, all was working peachykeendandy fine. Then suddenly this morning I login, get emails,but when trying to send out on aol, I get error message: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.aol.com was lost in the middle of the transaction. Try again.

I have tried to use most recent version of thunderbird, (deleted old out first) still message same, tried deleting aol account re-adding, still same, have no idea why it suddenly is having a problem all settings are exactly same, checked the smtp settings for the 2 gmail accounts, they are exactly same/port/etc, and they work fine, i went separately into aol account out of browser, using email address and same old password, it worked fine, whatever browser I used, it worked, that means its thunderbird.  

but why all of a sudden? did not update my computer/browser or thunderbird. even when updating thunderbird, would not work, please help me, I can receive but NOT send. I do not want to get rid of thunderbird, nor will i divest myself of aol, for my own reasons, just not sure what is stopping the outgoing flow of me sending emails from that, suddenly. Again, I did try 68, hate hate hate it, never mind why, the 60.5 has worked just fine, and does with gmail, so there is a disconnect somewhere here in tb sending out from aol, please tell me what settings or fix ...thanks

Hello,

my Firefox doesn't react on entries in the URL bar and also not on the menu items in the sandwich menu. I have already reinstalled it + deleted folder + deleted profile. But even after reinstalling it I have the same problem. Are there registry entries that could cause this?