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I have spent the last two days trying to re-establish receiving/sending emails on my Apple MacBook Pro using Thunderbird without success. This problem developed suddenly about 3 or 4 days ago and only affects the MacBook, not any other device (I have an iMac and two iPads). I have gone through the instructions in Thunderbird's support pages and those in Mozilla with no success.

How do I fix this please? Would the easiest way be to simply delete the account xxxxxxx.gmail.com from Thunderbird on my MacBook and re-instate it by adding it back in?

All the setting for IMAP and SMTP are correct and the username/password is identical on all my devices.

My mom's version of Thunderbird is crashing a lot on exit. She's running the latest version of Linux Mint as OS. What is going on with this crash and how can we prevent it?

AdapterDeviceID: 0x0106 AdapterDriverVendor: mesa/crocus AdapterDriverVersion: 22.0.5.0 AdapterVendorID: 0x8086 Add-ons: google%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,default-theme%40mozilla.org:1.2,langpack-en-GB%40thunderbird.mozilla.org:91.0buildid20220628000715,langpack-en-CA%40thunderbird.mozilla.org:91.0buildid20220628000715 AvailablePageFile: 56758272 AvailablePhysicalMemory: 121081856 AvailableSwapMemory: 4186173440 AvailableVirtualMemory: 1174671360 BuildID: 20220628000715 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 0 CrashTime: 1661903862 DOMIPCEnabled: 1 DesktopEnvironment: mate FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1659837862 IsWayland: 0 MozCrashReason: MOZ_CRASH(Shutdown hanging after all known phases and workers finished.) Notes: Linux Mint 21FP(D00-L1000-W00000000-T000) WR? WR+ OMTP? OMTP- libGL.so.1? libGL.so.1+ GL Context? GL Context+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 17313 ShutdownProgress: xpcom-shutdown StartupCrash: 0 StartupTime: 1661900719 TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20220628000715","version":"91.11.0","vendor":null,"displayVersion":"91.11.0","platformVersion":"91.11.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":false},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":3820,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Linux","version":"5.15.0-46-generic","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":"Mesa Intel(R) HD Graphics 2000 (SNB GT1)","vendorID":"0x8086","deviceID":"0x0106","subsysID":null,"RAM":0,"driver":null,"driverVendor":"mesa/crocus","driverVersion":"22.0.5.0","driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1366,"screenHeight":768}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"blocklisted:FEATURE_FAILURE_WEBRENDER_COMPOSITOR_DISABLED"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"available"},"omtp":{"status":"broken"}}},"appleModelId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true,"autoDownload":false,"background":false},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.region":"US","widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":0,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} TelemetrySessionId: 005b2f8d-19e8-4128-baf4-545bddbf06e6 ThreadIdNameMapping: 4740:"IPC I/O Parent",4748:"JS Watchdog",4750:"TaskController Thread #1",4749:"TaskController Thread #0",4762:"GLXVsyncThread",4766:"WRWorker#0",4768:"WRWorkerLP#0",4767:"WRWorker#1",4769:"WRWorkerLP#1",4814:"Breakpad Server",8745:"IMAP",8747:"Shutdown Hang Terminator", Throttleable: 1 TotalPageFile: 8192700416 TotalPhysicalMemory: 4005740544 URL: about:blank UptimeTS: 3143.70473289 Version: 91.11.0 useragent_locale: en-US

I'm migrating to a new computer and from Windows 10 to W11. I have successfully exported/imported the contacts using the export tool, but cannot figure out how to ex/im the calendar. I am using a SanDisk drive to move the files. Both systems have TBird 102.1.2 (64-bit).

Please give step-by-step instructions to do the calendar (only) ex/im. I do not use the Mail feature.