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I'd really appreciate any help you can give me.

I've been using Thunderbird for many years.

TB has been working fine for all those years. and I have probably thousands of emails stored. Then, I went on a trip Sep 28 to Oct 14 and did not use Thunderbird for about 17 days. On my return, I tried to open TB. I found that a screen opened that I hadn't seen before, and TB seemed to be loading. While loading, at the bottom of the screen it said "Checking inbox for new messages...". Then, after a while it crashed without ever opening.

I tried to open TB several times after that, and I've always gotten the same behavior -- ending with a crash and never being able to open TB.

During the loading once, I clicked on Help >AboutThunderbird, which showed 115.3.3.(32-bit) and "Downloading Update 2.4 of 5.4 MB."

The last four Crash Reports, all dated 10/31/2023 are (the last one being the latest): bp-e634fd35-1b8a-488a-a9df-c23050231101 bp-73858652-569e-4362-95d6-030490231101 bp-992529bf-d1af-41d9-a438-43c370231101 bp-c39563fd-bca7-406f-8abf-85bde0231101

I thank you very much for your assistance. D. Prerau --prerau@rcn.com

Firefox no longer opens my previous session when re-opening the browser. "Open previous windows and tabs" is checked in the general of browser settings, but no longer performs a such. Was never an issue until a few days ago.

• • So when is the very nice team from Thunderbird gonna solve duplicates issues once and for all? **

Mailer service is gMail. Incoming as normal as POP3. Never see duplicates at my mail account service gMail. Thunderbird version is 115.4.1 (64-bit). Platform is MacBook Pro. OS is Apple macOS Ventura Version 13.6.1 (22G313)

• • Or should I trash Thunderbird for ever? **

Joke, but we all need to have a certain grade of stability. Tired of suffering the nasty issue. Happening as of now since months ago.

Love Thunderbird, guys please commit. Cheers

Just about everything seems slower with 115 from sorting a large column, loading emails at startup, opening an email in a new window, etc. How can I troubleshoot this? thanks, todd

Whenever I try to launch Firefox, a blank window opens and immediately closes instead of the actual browser. This happens no matter how many times I try, even if I restart my computer. In case it's relevant, I'm using Windows 10.

When trying to download something, I have to use "Troubleshoot Mode" Downloads fail to complete when in "Regular" mode. Does anyone have any clue what might be causing the problem?

A few days ago Ubuntu (22.04 LTS) showed me a message saying I can upgrade my OS (or something along those lines). I click on agree (any button that would let me proceed) and the upgrade took place (without restarting). Along with the upgrade Firefox was also updated to its latest version at the time (119.0). Since then, videos on Twitter play but without sound. On some other websites also none of the videos play. On YouTube, Firefox shows me a message saying "To play video, you may need to install the required video codecs" but the videos play fine; I haven't tried other websites but I assume all would have some issues. Google Chrome however doesn't have this issue and all videos play without any issues.

Note that I have not restarted my computer since the upgrade. I doubt this could be an issue but please let me know if you think this could be the issue.

I did the followings and restarted Firefox but none have worked so far for Twitter and some other random websites that I come across, but they resolved the issue for YouTube and now YouTube videos play, although I still get that codec message at the top of the tab:

sudo apt-get install ffmpeg sudo apt install ubuntu-restricted-extras sudo apt install libavcodec-extra

Someone told me this is because the default Firefox on Ubuntu 22 comes as a snap package and I should install the APT package manually instead so that it works. I prefer not to do this because I have lots of tabs open and have manually changed lots of the settings (including in about:config) that I want to preserve. I would also like to preserve the history of visited websites and keep the current cookies (don't really want to keep entering username/password on the same websites again). So the best way for me is to fix the issue for the default Firefox on Ubuntu 22.

Could you help me figure out what I should do to fix this issue?

My colleague has updated his thunderbird to version 115.4.1. He As operating system he has windows 11 Home Version 22H2. His "old" thunderbird worked perfectly.

Now he has the following problem: If he writes an e-mail, the "send" button is missing. I've found nothing but a solution in my research. However, he can easily receive e-mails.

Do what?

Since Mozilla released the 119.0 build of Firefox, I have noticed that scrolling Youtube Shorts doesn't work. I can watch the first short and scroll to the second but trying to scroll past that causes the video to jump back up to the first video. The same thing happens when I try to scroll through emails using my ISP web based email client. I can see the first five emails on the list but if I try to scroll further it jumps back up to the first five. I have tried refreshing Firefox and I have tried using the trouble shooting option under help and the scroll issues still happened in both. I have this issue on my laptop as well as this desktop and I even installed a different browser and in that browser scrolling works fine in both Youtube and the web based email client. I was unsure where to report this to Mozilla so I thought I would try here to see if anyone can help.

After upgrading to Thunderbird 115 I've tried reading a long email scrolling down to view the lower half. After about 30 seconds it Thunderbird automatically scrolls up to the top of the email again and again without even touching the mouse. Thus making it difficult to read the entire email.

This version of Thunderbird is installed on a Macbook Computer booting up to Windows 10 operating system.

I've tried turning off auto scrolling and hardware acceleration with no change in behavior.

Should I roll back to an older version of Thunderbird or does anyone have a solution to try?

Thanks you for any suggestions.

Thunderbird was working great until today... you "offered" me an upgrade to SuperNova 115 after which I am no longer receiving any incoming email. Does not even ask me for the password on startup as the old version did. I have checked the Windows Firewall and added Thunderbird.exe. I need help getting this to work or reverting back to previous version. Also, I recently lost a great deal of pop mail from the inbox and would like to know why - it was telling me I could not Compact the Inbox due to not enough space or not having permissions - neither of which should have been a problem. Please don't make me switch to Gmail!! Help......

I installed a user.js script to my profile, and even after deleting the file itself, the settings keep changing to what it wants, despite the file being deleted.

I've been troubleshooting this for a few hours now, and i surmise it got embedded in my firefox account somehow, because when i close firefox in task manager i can see a bunch of firefox processes doing stuff for about 30 seconds, and if i launch firefox again after that my browser is messed up.

In window's firewall i set a rule to not let firefox send and receive packets and while a block on receiving didnt do anything, the block on firefox sending data did prevent it from applying that fking user.js script. However, if firefox cant talk to websites its obviously useless, so im stumped.

I have deleted every single folder on my computer firefox uses, including cleaning the registry of its things aswell, so it has to be downloading that script from some server, but i havent been able to figure out from where. I assume its attached to my firefox account because, where else could it be getting the script from?

When i was installing the user.js script, i had no clue it would be so damn hard to get rid of. Thank fuck i have a backup of my profile.

Get red error when i write email adresses manually in the To field. Only way to put in adresses is first create an entry in the adressbook and then from the adressbook add the emailadress to the email To fields. Thunderbird version 115.4.1 (64-bit)

Hi, I use a old Thunderbird version (38) for Windows Serveur 2003 and I can't connect a Microsoft 365 account. He indicate " A error with login or password" (screenshot in attachment). My password is correct, because it is OK with an other computer with recent Windows and Thunderbird version. I think the problem is with OAuth. Do you have a solution ? Thank you for your support.

a friend launched firefox and received a message to install runintenselyprogressiveinfo.program.info. can you tell us what this is?

thanks

I am attending college classes on line, I frequently have 4 tabs pinned, and 3-4 further tabs open. Without any discernible pattern I can fathom, Firefox will close everything. I have no add-ons to remove, update or restart. I have no plug ins to remove, update or restart. My drivers and Windows OS are all up to date.

I ask my Firefox to delete my history and clear the cash when it is closed, so it takes me roughly 5-20 minutes to log back into everything I'm doing for class or my personal life when this happens.

Upon researching this matter today, all the fixes I can find involve removing add-ons and plug ins. Or updating them. Or turning them off. I have none to try this fix on. The advice on the main page says to check that all system are up to date. I have checked, they are.

Hoping someone has some advice. Thanks!