Форум поддержки Все продукты

Suddenly on my PC the icon of Firefox turned white on both desktop and taskbar. And whenever I try to open Firefox, it says, "The file or directory is corrupted and unreadable." And I didn't make any changes myself. So far it was fine. Now what can/should I do?

Title. Thunderbird is a really cool client but it's pretty slow. I blame that on the thousands upon thousands of emails that my hotmail and gmail each hold. I don't necessarily want to delete these emails, but I have seldom a reason to have any email older than 2 months in my thunderbird client slowing and crashing the program whenever I want to combine inboxes.

To this end I went to "Synchronization & Storage" and told it to "Synchronize the most recent 2 months" but it didn't delete the huge cluster of older emails. The next option is to tell TB to delete these emails in the same menu but as I understand it that would also delete them in the server, which I don't want to do for posteriority.

What do I do?

This is the message I get when trying to send emails: "Sending of the message failed. An error occurred while sending mail. The mail server responded: pgbentley101@gmail.com recipient rejected. Please check the message recipient "pgbentley101@gmail.com" and try again."

Ever since the last update, my keyboard isn't appearing in Firefox Focus when I tap the url bar. Normally it would appear to type in a new url, but not anymore. When I tap the bar, it automatically selects the complete url but then I have to tap again in order to show the keyboard. See the attached screenshot; I have tapped the url bar here but no keyboard has appeared.

I am using the regular keyboard on Android, Gboard. I'm on Android 13. Using a Fairphone 4.

Everything is updated to the latest available.

Не отправляются письма ни из одного адреса через приложение Thunderbird. SMTP протоколы настроены правильно. Один из адресов использует стандартный протокол mail.ru, но письма тоже не отправляются. При этом входящая почта доставляется в нормальном режиме. Если зайти в почту через браузер, письма абсолютно нормально отправляются. Как решить данную проблему?

Granted, I have massive boxes...but in my Sent folder, I checked a mail sent just this morning and wanted to right click it to 'edit as a new message'...however, when it opens, the content is related to a different email and the sendto email is also from a different email. Is there a way to clean up something like this? I shut down TB and waited and reopened and the issue stays the same.

The Not Responding stuff, plus this, has me looking for an alternative.

Open thunderbird up and want to print an email. Most of the time the printer is the default. Once I print and then go to the next email to print, the default printer is gone and the only option is save to PDF. I can close thunderbird and reopen it and seems to alleviate the issue for a few times then back save to PDF only. Strange issue. I have reinstalled thunderbird a few times. All other programs on the pc I print from always use the defaut printer.

Where can I get the bug fix for email jumping in the preview window? I understand that the fix has been created and tested. I downloaded what I think is the daily build, but, When I attempt to install it, I am told that I require windows 10. This is getting very aggravating. What took an hour before the upgrade now takes at least three hours for reading my email.

I check 7 different email accounts. Now when I check them and click on an email the whole section will go to the top or the bottom, Then I need to scroll down or scroll up to get back to the new emails. And different email accounts do different things. I use Windows 11 - 64 bit. I've really liked Thunderbird over the years, have contributed so I hope these flaws gets fixed. It's just so problematic to use it now. I don't have the time to spend hours searching through threads to find if it's even fixable.

Hi Firefox Team, I am a university student, and I keep getting these messages below, especially when I am doing research for my assignments; it is painful as time is of the essence. I need your help asap. I have already cleared my cache, and cookies Thank you The connection was reset

The connection to the server was reset while the page was loading.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If a firewall or proxy protects your computer or network, make sure that Firefox is permitted to access the web.

Alpha

Firefox for Android is constantly hanging on my Xiaomi MI9 (Android 11). Let's say I open the Firefox, browsing some time, then open another tab and it's hanging. I had to force stop it and restart. This is happening every day multiple times per day. I also noticed that "Share" menu doesn't load anything, neither my devices nor applications, if the Firefox is about to start hanging. If I open any link in a new tab after I see that I cannot share the current page - it will be hanging. It also often starts hanging when I click the URL bar, when I try to copy the URL of the current page. I cannot willingly reproduce the issue. Sometimes it just works great no matter how much I was browsing and how many apps I switched. Sometimes it starts hanging very close after loading the browser. The very usual pattern is the following: I open the browser, start searching something, like "flight tickets", go to some site, and then open any link from this site in a new tab. And it starts hanging. This happens let's say 5-10 times per day. Sometimes it happens every time repeatedly, one after another. But sometimes not. I'm using latest version of Firefox from Play store.

For the last few days the ebay website is very slow when I open it. If I switch to Chrome, ebay's website loads okay. All other websites seem to load through Firefox with no problem. Any ideas???

I have a client that is responsible for sending emails to all members of a board of directors on a timely manner. All members are on Gmail. The client is also on Gmail. She has created a list in Outlook to send a monthly document. Sends it to the list. Google refuses to execute and does not notify until a day or so later. Error msg says the bulk mailing rule offended.(Rule says it comes into effect when 2500 emails sent but balks at a list of 40...go figure) The solution I am looking for would send to the list members one at a time 10 seconds apart sidestepping the Google Bulk email bulk mailing rule. Is there a way to script and call from an email list?

Hello,

we are a group of 9 people, organizing us with TAGs in Thunderbird (using same IMAP Mail). Before update to 115 version from 102 (I think) the tags were working flawlessly for more than 10 years. Now the syncing of tags somehow changed. For example if someone change the tag on received e-mail, on other computers the tag stays the same, until you click on that e-mail or until again a new e-mail arrives. That is very confusing because all the time you are not sure who's tag is selected or even more problematic that you untag someone who was already tagged. Before if someone tagged e-mail message, the tag was synced in next second, nevertheless at which e-mail were you standing. That was perfect!

I hope for implementation the option to manage tag-syncing time. Or can someone tell me if that's possible to manage that somewhere inside manual settings(Config editor)? I would also be pleased that somebody explain me how the tags synchronization actually works in latest TB?

Thank you all!

I've used FF for years and always had - "Open links in tabs instead of new windows" and "When you open a link, image or media in a new tab, switch to it immediately."

Until very recently this worked well.... now there are two identical tabs opening the link and the switch to immediately does not work.