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hey all, I hope you can help! Thanks in advance.

Thunderbird crashes and hangs up many times every day. I am using a macbook pro, OS Monterey, 12.3.1 and Thunderbird 91.9.0 (64-bit).

When I try and submit the crash report I get an error page on submit that reads "Bad Request (400)". Trying this short thing in case the problem is how long that is ...

Hi! Upgrading to version 100 has made Firefox completely unusable for me. Every time I open it, the "Password required" popup appears, which is normal. However, whether I enter my primary password or click "Cancel", the popup goes to the background and I cannot close it, nor click on anything in the app. In fact, I cannot even close the app except from the upper menu bar (I'm on OSX). See the attached screenshot to get an idea. Please help!!!

I just switched over to Thunderbird after seeing so many people saying it's the gold standard and I am having nothing but headaches with it so far. Hopefully it's just my computer illiteracy that's the problem. Any help would be MUCH appreciated!

The first I'm facing is that emails I open (and even respond to) keep automatically marking themselves as unread. It generally happens several seconds after I click on the message.

Another issue is that some messages I click on won't mark as read automatically, unless I click on another email, then back onto the one I want to respond to a second time, at which point it will finally mark itself as read (and occasionally go unread several seconds later).

A third issue is that when I switch from one email account to another, rather than keeping all unread emails open showing, it will switch to show all emails and it will automatically open a random unread email, which I'll then have to manually set back to unread before responding to the email I want to respond to. It also means I have to change the emails shown to all unread again, as well as having to change the date (I like to have newest emails at the top - Thunderbird insists on having them at the bottom). I already have the pin selected, so in theory it should keep settings from one account to the next, but it doesn't.

A fourth issue is that I'm using Conversations so show my replies in the thread in the inbox a la Gmail. Half of the time my replies show and half of the time they don't, so I have to manually check in the sent folder to see if they've actually been replied to.

Pleeeeease help anyone thank you!!!

Suddenly, when I search the web with a topic search term, e.g. "thrombin", I get the error message: 'The page you are looking for cannot be displayed because an invalid method (HTTP verb) is being used.' Can you help me resolve this problem?

I woke up yesterday and found Windows telling me I needed to restart my PC to install two new monthly updates: KB5013942 (Windows 10) and KB5013624 (.NET) and the related servicing stack.

[https://support.microsoft.com/en-us/t.../may-10-2022-kb5013942-os-builds-19042-1706-19043-1706-and-19044-1706-60b51119-85be-4a34-9e21-8954f6749504]

But after I did, I suddenly found that Thunderbird no longer had the ability to send e-mails -- only receive. The paper airplane icon was greyed out.

After checking some other things, I ran the usual uninstall and the ability to send e-mails was back . . . but it's gone again this morning, and the updates seem to be back. And of course Microsoft doesn't have this as a reported issue yet, either. I hope the problem can be fixed soon -- before my update pause ends.

UPDATE: To clarify the paragraph immediately above . . . this morning, the two Windows updates I'd uninstalled were back -- so, after inputting this question, I re-uninstalled them and re-booted the PC . . . but this time it didn't help. I'm STILL not able to send anything from Thunderbird. For everyone else's sake, I hope I'm the only one who has this problem. But for purposes of getting attention to the issue and getting it FIXED, I hope it's appearing on more and more screens. . . .

I am running Firefox 99.0.1. Lately (probably since the last update) when browsing the web, Firefox will lockup and not be responsive to clicks on hyper links. The issue goes away when I close Firefox and re-open, but after clicking on 3 or four links, it locks up again. MS Edge does not have this problem with the same websites. I did notice in Task Manager that Firefox is opening up 10 processes. Can anyone give some suggestions?

Firefox Freeze after today's update when attaching files on Gmail. Crashed multiple times HELP !!!

Attachment window opens on Firefox program files

Then as you search for your file the attachment window , it freezes the entire browser.

Since installing v100 I have had problems where tabs will not load anything. They will work fine for anything from 5 minutes, to an hour, then randomly just seem to hang. The only way to fix it is to close firefox and restart it, which is a PITA if you are trying to research stuff with multiple tabs and so on.

Additionally, some customers I support started getting SSL_Error_Bad_Mac_Alert errors... only on Firefox, and only when accessing google, and even then it might work fine for half a day, then continuously get that error- but open same page with chrome, and its fine. PCs on the same LAN also running firefox also had no issues with google at the same time as one of the effected PCs, but once updated also started getting the error intermittently (but again still not necessarily at the same time as each other). As you can imagine google is used a lot, and so this can be particularly painful. I have tried most of the suggested fixes for that error, and prior to the upgrade there were no issues.

Issue has occurred on both Windows 10 Pro, and Windows 11 Pro

Is there a way I can roll back one or two versions? It is really starting to become disruptive, and if it continues we will have to look at changing the deployed browsers completely.

Any time I visit a google page that has a map anywhere on it the page goes into a continual loop of refreshing until the google security page opens to make sure I am not a robot. When I click the captcha it reloads the page and the loop starts again. So then I entered about:config to turn autorefresh to false but it still does not stop the google page from a continual reload loop. What else can I do?

Hello, I have trouble with browsing Facebook, sometimes there is a huge memory leak (please check the first uploaded image), and as you can see in the second uploaded image, after I "end task" the Firefox tab that use a lots of memory, the Facebook tab crashed. The third uploaded image is the addons I have installed.

Is there a way to solve this? I go to about:memory and click on all there buttons in "Free memory" but that seems to have no effects.

Thank you for your time, Tom.

I did a refresh yesterday and lost my passwords. I have another computer where the passwords are functioning and I have the "old file" but I don't know how to use it. I clicked on the old file, but just came up with another file called EP7i0nok. It doesn't do anything but it just opens up and it doesn't have anything to restore data.

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofill. In Settings, the box to autofill is checked. This has worked a hundred times before, but stopped working a few months ago. How do I get the autofill to start working again?

In the past few days Firefox has stopped showing html pages on my other partitions. Has Firefox changed the way they are doing things or is this a new bug?

The screenshot below shows a web page I regularly use that I keep snippets and brief programming notes. It and all links on all partitions except the root drive are no-longer accessible.

I have used Firefox for over 10 years and never had this happen.

Any ideas what may have happened?

All our Firefox browsers (version 99.*, Windows 10 Pro or Enterprise) in the company need around 20 seconds to load a web page when first opened. All other browser functions work fluently from the beginning. Also the slowness only happens after opening and not during further use. Which Firefox is refusing to load I can open other tabs and e.g. do a Google search and then the "slowness timer" starts again (independently if the first tab is closed or stays open) and refuses to do anything on that tab. Once the slownedd period is over all tabs are loaded and no further problem occurs. This issue occurs only when the GPO "URL for Home Page" is applied. But this page is reachable and when Firefox is working it loads within milliseconds. For testing I created a new profile and on the first startup the problem already occurs. And all other startups too. When temporarily removing this one GPO entry it immediately works again fluently. It also doesn't matter what I set as home page (company internal website or some random web page); it is always slow once this setting is in place.

Struggling with TB constantly "downloading" x 10s of thousands of 10s of thousands of emails (all of which are downloaded), and the programme grinding to a halt. Have set the inboxes to a retention policy of 2500 total. So shouldn't even be trying to DL more than that. Seems to mainly manifest when I compose an email (exactly the time that the sluggishness is a problem). Have done the usual compacting/deleting * files.

This is getting to be a real issue now. I wonder if there's any paid support channels that can deal with this?

Whenever I create or "write" am email there is a grey box that shows up at the top. When I troubleshoot it is not there. I have disabled all extensions and addons and it goes not show. I tried it not using Troubleshoot and it is still there.

I have version 91.9.0

Any help is greatly appreciated.

Hi,

I have been using Thunderbird forever and had multiple email accounts in it, 1000's of emails and attachments, addresses etc and I just opened Thunderbird and EVERYTHING has disappeared!?

I desperately need to recover everything. Please help, my business is screwed at the moment and I'm in full panic mode. I am using a Mac.

Is it at all possible for someone to please give me a call?

I am not really a tech savvy person.

Thank you in advance.

Stephen

I run into this at least once a week, on sites that I know are completely legit, including sites that I recently visited successfully. Once it starts happening for a given site, I can't figure out how to get past it and regain access.

I've asked other folks to visit the same sites at the same time, and they can get through. I've tried accessing them on other devices on the same wifi network, and get through just fine. But I can't get to them any more on my main computer.

I've tried clearing cache and deleting cookies and data, and that hasn't helped.

I'm on Windows 10, and (now) Firefox 100.0. I'm in the UK, using Sky internet -- I don't know if that's relevant, but I didn't notice this problem before I moved here (from the US) last year.

As I said, I can still access the sites on another device (an iPad) on the same wifi, so I don't think it's the firewall in my router.

I don't have any antivirus installed -- just using Microsoft Defender. And I'm not using a VPN or anything like that. My browser privacy setting is "Standard"/

The only extensions I have installed are Facebook Container and LastPass.

What can I do to fix this? It's breaking the internet for me.